Dutch (Nederlands) speaking Customer Advisor

€17,076 - €20,076 yearly
  • Logical Recruitment Partners Ltd
  • Belfast, UK
  • Jun 14, 2019
Permanent Customer Service Jobs

Job Description

Dutch speaking customer support advisor

Belfast Northern Ireland - Relocation Package plus benefits

This mulit award winning company provides a clear path to career development and offers support, advice and coaching every step of the way.  People are definitely the future of this business so an amazing opportunity awaits you!

Employees are passionate about their role and the overall success of this company and as part of a multicultural and multilingual team you’ll be working in a fast- paced environment and will need to be able to adapt quickly to the business and customer needs.

 You will need to speak fluent Dutch (Native level) have fluent English and be ready to represent one of the worlds largest online payment systems.  You will be assisting the Dutch speaking customer market with issues with their online purchases.

The role of a Dutch speaking Support advisor is to support both online retailers as well as consumers from the Netherlands with refunds, payments that have not been processed correctly or un authorised withdrawals from their account.

You will be speaking over the phone and e mail to the Dutch market creating claims for customers from Dutch speaking customers.

You will take the customer through the whole journey from initial claim through to resolution.

 

The ideal candidate will speak fluent Dutch to mother tongue standard as well as read and write to either C1 or C2 standard together with at least B1 English too.

In return for your hard work you will enjoy a salary of £17.076 rising to £20,076 with bonus and many benefits including:

  • bright, modern and exciting place to work with excellent staff facilities
  • The opportunity to travel and work abroad in a multi-lingual environment
  • Eye Care Provision
  • Cycle to Work Scheme
  • Childcare Vouchers
  • Annual Reward & Recognition Ceremony
  • Stakeholder Pension Scheme
  • Team and company events
  • 27 days + 1 day holiday* (rising after 2 years)

Do you want to further your career working for this global giant? Click apply now or call Janice on 07587 949 2