French Customer Support - Portugal

  • Nordic Jobs Worldwide
  • Portugal
  • Aug 07, 2019
Full time Communications Jobs CRM Jobs Customer Service Jobs IT Support/Engineer Jobs

Job Description

Are you interested in the tourism sector? Are you fluent in French? Then we are looking for you! 

As a French Customer Advisor located in the beautiful city of Lisbon, you will arrange and manage reservations and customer accounts, provide advice concerning rental-car reservations, reply to queries and manage complaints. All this while working for one of the most well-known companies in the business!

 

Responsibilities:

•  Answer to customer requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience;

•  Establish contact with customers by incoming calls and emails, managing claims and queries, and providing advice and information;

•  Provide support and information to customers.

Requirements:

• Fluent Speaker in French and high level of English

• Very good communication skills

• Enthusiastic, dynamic and team player

• Organized, accurate, and professional

Benefits

  • Working contract

  • Initial and continued training

  • Attractive basic salary + monthly bonus

  • Transportation allowance

  • Private Health Insurance (after 6 months of contract)

  • Multicultural environment
     
  • Reimbursement of flight ticket,  for candidates relocating from abroad

  • Accommodation provided during the first 1 month of work,  for candidates relocating from abroad