Gaming Support Advisor (GERMAN + ENGLISH )

€900 - €950 monthly
  • Logical Recruitment Partners Ltd
  • Varna, Bulgaria
  • Mar 17, 2019
Full time Game Artist Jobs Games Jobs iGaming Jobs

Job Description

(Only 5 places available) 

This is job offer absolutely for a  GAMER let me clarify DREAM JOB FOR A GAMER  This job requires you to have a German and English  languages spoken and written on minimum C1 level and I Am saying that straight away because I don’t want any of you  (REAL GAMERS)  to take your attention away from your GAME any second longer then you have to, simply because I was THE  GAMER I could totally smash you in CS with my 80 % headshot rate, I knew 18 pages  of comments for Quake 3 written 10 font size. This days we got different era, we got different GAMES but every GAMER knows UBISOFT and it’s hits like Tom Clancys Splinter Cell, Tomb Raider  or Assassins Creed . If you are GAMER like I used to be then you should be Gaming Support Advisor , because you will PLAY GAMES TALK ABOUT PLAYING GAMES, TALK ABOUT CONSOLE,  do anything that you already doing for pleasure and get paid for doing it, yes it is not a joke ! you will actually get payed to do that. This Job is Located in Varna  in Bulgaria. Varna is absolutely fabulous place, famous for their MTV annual beach party on one of most beautiful white beaches in the world. Varna as well known for very cheap rent costs of living. This is a fantastic opportunity to join a Global Enterprise Customer Service assistance company.With more than 100,000 plus employees worldwide. They are present in more than 5 continents 41 countries, covering 42 different European languages.

Covering automotive, banking, consumer electronics, healthcare, Insurance, and technology to name a few.

They are at an exciting time of development, having acquired new contact centres they are in a position grow their already successful customer service team. Now ME the OLD GAMER is ADVISING you the NEW GAMER  other  READ CAREFULLY as you are going to be responsible for SUPPORTING GAMERS, YOU WILL HAVE EXCLUSIVE ACCESS TO THE GAMES  that are not yet on the MARKET, Try to Imagine face of your GAMER Friends, when they find out that you are playing the next part  of Tomb Rider  which is not to be on the market for another 3-6 Months and you are actually getting payed for this as a job.

These are the skills you need to have to do your DREAM JOB:

  • • Excellent written and spoken level of German ( C1 minimum, C2 Preferred) 
  • • Excellent written and spoken level of English  (B2 minimum, C1-C2 Preferred)  
  • • BE GAMER ( YOU KNOW WHEN YOU ARE ONE)  

Your responsibilities are: 

  • • To handle PC/Console gaming issues by providing solutions to the gamer’s cases via email;
  • • To handle the communication with the gamers in a professional manner, taking ownership of their cases, and deliver an exceptional customer experience with every interaction;
  • • To provide accurate, valid and complete troubleshooting by following the right processes and using the right tools;
  • • To contribute positively towards the achievement of individual and team performance targets, Service Levels, and Customer Satisfaction Surveys;
  • • To develop a deep knowledge of our client’s products and process; 
  • • To support the extended teams, new projects and the wider business as and when required;
  • • To show flexibility to work shifts as needed with an understanding for the demands of the business and our clients.

In return for your hard work(PLAY) and dedication, you will receive excellent training where you will join their training academy in order to fulfil your career aspirations, whether it is to move into a marketing role, training or even management, they are committed to your personal development.

As well as an excellent salary of 950 Euro a month.( Standard Pay in Varna is 400 Euro per Month) 

A relocation package to move you as quickly as possible to your dream job.

  • - Up to 250 pounds for one way flight (payed after probation period)
  • - Hotel 7 days and nights (Bed and Breakfast) in this time you will be viewing properties prepared for you by team specially design for  relocating GAMERS.)

Monday to Friday     11AM - 20PM  - You don’t have to wake up to early ( Because we know that you played half of a night anyway ) 

Please  email me your CV on michal@lrp.jobs  in English and make sure your CV has your contact details. 

German/ Germany/ DACH/Deutsch/Game/Gamers