Swedish speaking Customer Service Advisors - ST

€22,000 yearly
  • Logical Recruitment Partners Ltd
  • Barcelona, Spain
  • Jun 14, 2019
Full time Customer Service Jobs Language Jobs Swedish Language Jobs

Job Description

Based in Barcelona (SPAIN)

€22000 per year

Permanent – Full time

Do you have an interest in travel?

Would you like to work for world leader?

Do you speak Swedish to a native level?

We are working alongside a world leader in online travel & related services, who are currently seeking Swedish speaking customer service representatives to join their expanding business in Poble Nou (Barcelona) to support the Swedish speaking market.

Supporting consumers and businesses in more than 220 countries and more than 40 languages, through six different well-known brands.

With exceptional and quirky offices in Barcelona, you will be given the chance to work for one of the world’s largest travel and tourism companies with amazing benefits.

Role

Working in a customer service team, with a twist!

Working within a call centre environment and within a team, based in Poble Nou (Barcelona), we are looking for Swedish speaking customer service advisors, to join a forever growing team to support all Swedish speaking countries.

You will be responsible for managing inbound calls, emails and web chat from customers, helping customers throughout their booking journey (helping them making new bookings, amending existing bookings or even cancelling them if needed, advise them about the t&cs etc).

Working Hours

39 hours a week (4 days a week you will be working 8 hours and 1 day a week you will be working 7 hours)

You will have 2 full weekends off and 2 full weekends at work

Shifts are given 4-6 weeks in advance to allow you to plan your personal life around your work.

Requirements

  • Passionate customer service skills
  • Able to speak Swedish to a native level
  • Excellent attention to detail and ability to prioritise a busy workload
  • Confident with Microsoft Office

Benefits

  • 24 days holiday per annum + bank holidays (national, community and local). If you work during a bank holiday you will get paid at a higher rate and you will receive an extra days holiday
  • Multicultural environment
  • Complimentary tea, coffee, juice and fruit cereal
  • Discounts in some shops and restaurants at Diagonal Mar shopping centre

If you are interested, please contact Sam on +447801567205 / sam@lrp.jobs