German speaking Customer Service Advisor

€900 - €950 monthly
  • Logical Recruitment Partners Ltd
  • Sofia, Bulgaria
  • Jun 14, 2019
Full time Customer Service Jobs German Language Jobs Language Jobs

Job Description

 

Excellent opportunity for German speaking Customer  Service Advisor that is interested in cars and cars related matters. 

This is a fantastic opportunity to join a Global Enterprise Customer Service assistance company. With more than 100,000 plus employees worldwide. They are present in more than 5 continents 41 countries, covering 42 different European languages. Covering automotive, banking, consumer electronics, healthcare, Insurance, and technology to name a few. They are at an exciting time of development, having acquired new contact centres they are in a position grow their already successful customer service team.

The role 

Our ideal candidate

  • • Is able to communicate freely in German via phone, email, chat or social media
  • • Fluent level of written and spoken English
  • • Is passionate for providing the best customer service
  • • Takes ownership of their work and multi-tasks well
  • • Is a problem solver and is able to flex to different customer profiles

 

Main responsibilities

Deliver a high level of customer service by:

  • • Using empathy/positive language when answering questions while they’re browsing our website.
  • • Helping each customer find their ideal car.
  • • Spotting opportunities to provide information that your customer may require at a later stage.
  • • Dealing with requests between booking and pick-up.
  • • Conducting post-travel investigations after the rental has finished.
  • • Consistently create encouraging experiences for our customers, whether they’re booking online/over the phone.
  • • Resolving any issues that customers may encounter during renting a car. 

 

In return for your hard work and dedication, you will receive excellent training where you will join their training academy in order to fulfil your career aspirations, whether it is to move in to a marketing role, training or even management, they are committed to your personal development.

As well as an excellent salary of 900-950 Euro per month.

A relocation package to move you as quickly as possible to your dream job

 

You will be working on 8-9 hours shift during this times:

Monday to Friday - 09:00-23:00
Saturday to Sunday - 09:00-21:00 

 

Please  email me your CV on michal@lrp.jobs  in English and make sure your CV has your contact details. 

 

 

German/ Germany/ DACH/Deutsch/