Customer Support Disputes Officer - Part Time

  • Aspire Global International Limited
  • Malta
  • Dec 07, 2018
Part time Customer Service Jobs iGaming Jobs

Job Description

Main Responsibilities

  • Liaising with superiors to make decisions on customer complaints & disputes
  • Liaising with our off site technical department for internal and customer related technical issues
  • Updating internal protocols with reference to technical issues & regulation changes
  • Managing all GDPR related customer requests
  • Strong communicator as well as instinctive solution provider
  • Providing ongoing feedback to employees to guarantee accurate escalations and protocols are being followed

 

What are your skills?

  • Strong eye for detail
  • Highly Organized
  • Ability to work independently
  • Native / Fluent in the English Language
  • Good written communication skills

 

What will Aspire Global give to you?

  • Cool offices based in the most popular location on the island – central Sliema
  • Amazing colleagues- we are 1 big happy family from top to bottom!
  • Breakfast twice a week along with fruit & biscuits daily
  • Monthly happy hour! Time to have a beer and a bite to eat with your colleagues
  • Develop your sporting abilities by joining our company football team or beating your colleague at table tennis in our onsite play area
  • An opportunity to grow professionally within one of the biggest iGaming companies in the world

Salary

Negotiable