Casino Executive

  • iGaming Elite
  • London, UK
  • Apr 30, 2019
Full time Campaigns Jobs Casino Jobs Executive Jobs iGaming Jobs

Job Description

We are looking for you to join us in our team to be responsible for planning, creating and executing casino campaigns!

You will strengthen customer relations and expand the bond between us and the customers by planning and developing innovative retention and reactivation campaigns for our online-Casino.

Building relationships is key as you will be liaising with key stakeholders such as Product Owners, Country Managers, Business Intelligence, VIP and Support to optimize campaigns and ensure maximum revenue outcome.

What will you get up to?

  • Plans local & global retention and reactivation campaigns, setting the communication schedule for the brand with the goal of maximising revenue
  • Briefs detailed campaign plans & coordinating with relevant teams
  • Communicates, debriefs and answers queries regarding campaigns ensuring key stakeholders are on the same page
  • Liaises with Country Managers to optimize and localise campaigns
  • Works closely with the BI team to gain insights from campaign analysis in order to make improvements
  • Collect feedback on processes from stakeholders & optimise work flows based on this feedback
  • Continuously assesses customer behaviour (activity, deposits, offer uptake and more), and is hands-on and acts quickly coming up with ad hoc solutions if needed to achieve business targets
  • Work autonomously with a solution-oriented mindset whenever issues arise with live campaigns ensuring minimal disruption for customers


  • Having worked in the iGaming industry, you have solid experience and passion for casino and a good understanding of what players want from a gaming site. In your recent roles you also have experience from working with customer retention and reactivation, have an innovative mind and thrive at inventing and testing new offers and campaign ideas for our players.
  • You are driven when working in a busy environment and you know how to prioritise & maintain excellent attention to detail during hectic times. Interpersonal skills are key to this role as you will be the link between the BOM, Country Managers and CRM Executives as well as spending time collaborating with key stakeholders throughout the organisation.
  • We would also like to have someone with a native level of either Swedish, Norwegian or Finnish, this would be an advantage in this role. Fluency in English, however, is essential.