SysOps Engineer

  • Betting Connections
  • Malta
  • Jul 14, 2019
Full time iGaming Jobs IT Support/Engineer Jobs Information Technology Jobs

Job Description

The role

  • Responsible for the overall health, performance, and capacity of gaming platform services
  • Monitor and manage the gaming platform to ensure SLAs are met
  • Build and manage systems, infrastructure and applications through automation
  • To spend 40-60% of whole time working on Ops related activities. Remaining time should be spent writing code and building systems to improve performance and operational efficiency
  • Develop strategy, processes, and shape our existing infrastructure and support procedures
  • Regularly check code into our continuous integration pipeline
  • Participate in periodic on-call duties
  • Work with other DevOps and SRE’s.


  • Serve as a primary point responsible for the overall health, performance, and capacity of gaming platform services
  • Troubleshoot issues across the entire stack: hardware, software, application and network. Physical hardware and cloud-based environments.
  • Gain deep application-level knowledge of the systems as well as contributing to their overall design and drive standardization efforts across multiple disciplines and services
  • Identify and drive opportunities to improve automation for the company (continuous delivery)
  • Manage timely resolution of all critical and/or complex problems meeting SLA requirements
  • Participate in a 24x7 on-call rotation
  • Ability to effectively communicate with all levels of management and all stakeholders
  • Develop, configure and optimize service and application monitoring and telemetry
  • Assist in the roll-outs and deployment of new product features and installations
  • Develop tools to improve our ability to rapidly deploy and effectively monitor applications and services in a large-scale environment
  • Work closely with development teams to ensure that platforms are designed with "operability" in mind.
  • Function well in a fast-paced, rapidly-changing environment.


  • A technology or business graduate degree, or equivalent experience and knowledge of IT governance and operations.
  • Strong knowledge of current IT methodologies and systems technologies and standards.
  • Always keeps IT security in mind in whatever you do.
  • Actively contributes SRE/DevOps best practices.
  • Passion to replace manual work with code that can enable a system to run itself, i.e. mindset of around the clock “eating”, “breathing”, and “sleeping” automation of everything.
  • Hands on experience including, but not limited to:
    • Excellent ability to script
    • Proven successful track record of running a multi-node/ multi-tier web application architectures
    • Experience with configuration management tool
    • A high level of knowledge of Java. Strong coding skills expected (i.e. desire and ability to write quality code)
    • Familiarity with maintaining long-lived APIs
    • Experience in monitoring, reporting and alerting using industry leading tools
    • Test and build systems such as TeamCity, Jenkins, Maven, Ant.
    • Experience with cloud computing platforms and services such as Mesosphere DCOS, OpenStack, & AWS
    • Senior level experience supporting Linux and DB systems
    • Experience working with virtualization software
  • Proficient with TCP/IP, HTTP, web application security, and experience supporting multi-tier web application architectures
  • Strong communication, negotiation, conflict resolution skills and ability to tackle a problem to completion.
  • Desire and ability to wear many hats (developer, engineer, specialist, trouble-shooter, support, tester, inventor)
  • Strong analytical and decision making ability
  • Systems thinking - the ability to see how parts interact with the whole (big picture thinking)
  • Practical knowledge of various aspects of service design, including messaging protocols & behaviour, caching strategies and software design practices
  • Fluent spoken and written English
  • High moral integrity