Customer Ambassador (German)

  • Betting Connections
  • Malta
  • Jun 13, 2019
Full time Casino Jobs Customer Service Jobs iGaming Jobs

Job Description

Our client, an established and reputable online Casino, is looking to hire several Finnish speaking Customer Ambassadors to join their team.




  • Providing assistance, advice and speaking with players through chat and email, as well as monitoring social media and gaming forums
  • Assisting with translations, content writing and marketing activities to ensure that on-point communications are delivered to players within each market
  • Collaborating with the team on recruitment activities and promoting the company’s culture
  • Building long-lasting relationships with the company’s players
  • Contributing with creative and fresh new ideas, giving constructive feedback to keep improving processes and procedures
  • Collaborating closely with the Payments Team as well as other departments within the organisation
  • Continuously improving skills and experience and actively contribute to the company’s growth




  • People driven, creative, energetic and positive attitude and mindset
  • Fluent in German and English
  • Previous experience in a Customer Service environment or/and iGaming industry - a plus
  • A genuine interest in iGaming and a passion for games
  • Highly self-motivated, proactive, efficient and a creative problem solver
  • Willing to work shifts and embracing additional ad-hoc projects and responsibilities