Application Support Analyst

€26,000 - €28,000 yearly
  • St George's Recruitment Group
  • Malta
  • Mar 17, 2019
Full time IT Support/Engineer Jobs Information Technology Jobs

Job Description

Junior Application Support

Malta

€26,000-28,000

 

 

My client who are a leading sports betting business based in Malta are looking for a hardworking junior level Application Support to join their exciting Information Technology department.

 

The chosen candidate is primarily responsible for maintaining, implementing, testing, documenting and supporting new and existing in-house application to support the company’s expanded products and services.

 

Responsibilities

  • Serve as system support for one or more complex information systems
  • Serve as helpdesk operational support
  • Executive incident and problem management processes in order to meet agreed KPI’s
  • Analyse and amend software errors in a timely and accurate fashion
  • Assist in training users in the use of newly developed or modified software
  • Provide status reports where required

 

Skills & Experience

  • Flexibility to work on-call and on a shift basis in essential as 24 x 7 working is in operation
  • Proven competence in analysis, maintaining and testing solutions
  • Able to work independently and as part of a team
  • Must possess demonstrated customer service and problem solving skills with a strong desire to work towards solutions and a willingness to assist program users
  • Experience with documenting procedures
  • Evidence of knowledge of VB6 and VB.NET (Framework 4.0+)
  • Windows Server platforms

 

Personal Attributes

  • Resilient and approachable with the ability to work successfully in a dynamic fast paced environment
  • Evidence of strong interpersonal skills and the ability to establish positive relationships with employees at all levels of the business

 

 

We regret that due to current volumes, we are unable to acknowledge every application.  All successful candidates will be contacted as soon as possible.  If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK.

 Betting Appointments, part of the St George’s Recruitment Group, is acting as an employment agency in regard to this vacancy.  We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us now.