Senior Japanese speaking Customer Support Representative

  • Betting Connections
  • Malta
  • Oct 12, 2019
Full time Casino Jobs Customer Service Jobs iGaming Jobs

Job Description

Senior Japanese speaking Customer Support Representative
Remote

Our client is a top iGaming company looking for experience iGaming Customer Service professionals looking to work remote. 

Role responsibilities: 

  • Answering customer's enquiries via email and live chat.
  • Providing customer support on all aspect of the player experience.
  • Verifying customer accounts and processing payments.
  • Crediting Bonuses and Free Spins to Players.
  • Assisting in fraud and risk management.
  • Taking care of VIP players.

Qualifications:

  • Previous Customer Service Experience.
  • iGaming Experience in online casino – is a must!
  • Excellent communication skills.
  • Previous VIP Experience is a big plus.
  • Impeccable English and Japanese – written and spoken.
  • Superb problem solving skills.
  • Ability to work independent and as a part of a team.
  • Be able to handle stress.
  • Previous experience with Bitcoin is a major plus.
  • Outgoing personality with excellent communication skills.

 

Please send your CV in English to Alexandra@bettingconnections.com

Salary

Negotiable