1st Line of Support with French for exclusive Brand

€1,000 monthly
  • Logical Recruitment Partners Ltd
  • Sofia, Bulgaria
  • Jun 14, 2019
Full time Customer Service Jobs French Language Jobs Language Jobs

Job Description

1st Line of Support with French for exclusive Brand

 

We are sorry but  we can only accept candidates that already have  Spanish FULL TIME work Permit or European Citizenship.

 

This is a fantastic opportunity for French  speaker to join a Global Enterprise Customer Service assistance company in Sofia Bulgaria. 

 

Sofia is the capital city of Bulgaria, Bulgaria is the country that is now in highest possible stages of growth so there is loads of exciting things happening there now.  Sofia is famous for astonishing number of different music festivals and  absolutely fabulous but way different  type of architecture then you could see anywhere in western Europe.

 

Excellent opportunity, to join global organisation  with more than 100,000 plus employees worldwide. They are present in more than 5 continents ,41 countries, covering 42 different European languages. Covering automotive, banking, consumer electronics, healthcare, Insurance, and technology to name a few. 

 

 

Responsibilities:

 

  • •               Excellent written and spoken level of French 
  • •       Fluent written and spoken level of English.
  • •               Providing 1st line of the support to customers in French via phone or email or ticket system in French.
  • •               Validate customer service entitlements.
  • •               Provide Hardware and Software Telephone support with a goal to meet set targets consistently.
  • •               Assume responsibility and ownership for all relevant customer queries.
  • •               Escalate calls that cannot be resolved locally, as appropriate.
  • •               Positively manage internal relationships.
  • •               Contribute positively towards the achievement of performance targets in all aspects of the teams’ activities.
  • •               Use and improve Knowledge Bases through feedback.
  • •               Ensure through team work that all Service Level Agreements (SLAs) are met consistently.

 

 

In return for your hard work and dedication, you will receive excellent training where you will join their training academy in order to fulfil your career aspirations, whether it is to move in to a marketing role, training or even management, they are committed to your personal development.

As well as an excellent salary 1000 - 1100 Euro per month (depending on experience)  + performance Bonus .

A relocation package to move you as quickly as possible to your dream job is available. 

 

 

You will be working on 8-9 hours shift during this times:

Monday to Friday – 08:00-19:00

Please  email me your CV on michal@lrp.jobs   in English and make sure your CV has your contact details. As well you can call Michal +44 7525 115 862.

 

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French/France/France/ Франция/ Frantsiya

English/England/Angielski/Ingles