Oct 19, 2019Full time
Purpose of the Job Implementation of support in the first steps of customers in the Company - assistance in registering an account, installing an application, replenishing an account. Direct sales of the company's services to new customers through active communications through various channels - telephone sales, e-mail, instant messengers, and so on. Formation of trusting relationships, loyalty and interest of clients to the financial markets in order to increase the lifetime value customers in the Company. Achieve personal sales plans. Key Responsibilities compliance with the business processes adopted by the Company, performance of tasks set by the Team Leader knowledge and possession of all relevant services and products of the Company possession of all internal IT resources of the Company necessary for the performance of their duties incoming contact processing - providing advice and support for new customers making outgoing contacts (phone, email, instant messengers, etc.) to sell the services and products of the Company to new customers making “cold” calls to attract new customers (if necessary) responsible and complete recording of all contacts with customers in the CRM-system discussion and analysis with clients of market situations in order to maintain customer interest in the financial markets meeting standard requirements for daily communications with customers meeting the requirements for the quality of communications with customers in accordance with the methods approved by the Company increase their own skills and competencies through corporate training and implementation of an individual development plan analysis of competitors' actions and feedback from the Company's clients. Bringing important information to the Team Leader REQUIREMENTS Key Skills Required minimum of 1 years’ sales experience in finance sphere correct oral and written language fluent English business negotiation, presentation, and persuasion skills experience with CRM systems Additional Skills Prefered personal experience of trading on Forex, CFD`s or stock market higher education possession / pass trainings on different sales methods (SPIN-selling, NLP, etc.) experience in telesales experience with CRM systems BENEFITS We Offer Work in a dynamic and fast-paced international company Competitive salary Fun and friendly professional environment Using leading technologies and modern practices Excellent training and development opportunities Rapidly expanding global footprint About Libertex Group Libertex is an international brand with a twenty year history in financial markets and online commerce. Libertex provides investors with access to trading stocks, currencies, indices, commodities, gold, oil, gas and many other financial instruments. The Libertex team has more than 2,200,000 customers in Latin America, Europe and Asia owing to its first-class service. Libertex has more than 150 commercial instruments. In 2016, Libertex was recognized by Forex EXPO Awards as the best trading platform; and Global Banking and Finance Review named it the best trading application in the EAEU.