Mar 24, 2019Full time
Are you ready to start a new career in Athens? We have the new opportunity for you! Our Client is looking for a Customer Service Agent ASAP. JOB DESCRIPTION As a Customer Service Agent your role is, together with your team, to handle customer issues with empathy and efficiency. Besides speaking your native language, you also need to be fluent in English. The role consist in handling and responding to end-users’ requests through multiple contact channels (phone, e-mail, chat). It requires maintaining solid customer relationships by handling their questions and concerns with speed and professionalism. Also, performing data entry and use of software programs. JOB REQUIREMENTS - Being native or fluent in German or Dutch and English in a communicative level. - Politeness, courtesy and good communication skills. - Time management and multitasking abilities. - Ability to work in groups. - Flexibility in working hours and ability to work in shifts. - Software skills.