Quad Consultancy

The Client   Our client, operating in  B2B , which gives businesses the tools to build, launch, analyze, experiment and grow their products, is currently looking for an  IT & Office Technician  to join their team in Malta. Main Duties Being the first-line support in all IT related issues Install and configure workstations and servers Create and manage employee accounts and user access Maintain and troubleshoot computer hardware and software Manage servers and services which run on internal network Management of the telephone system and network access Other related duties related to material resources   Requirements Having an IT Degree Having a minimum of two years’ experience in IT Administration, computer repairs and support roles Systematic and service minded individual Self-starter, motivated and driven to help the company achieve its goals  Fluency in English Candidate must be eligible to work in EU

The Client   Our client, operating in  B2B , which gives businesses the tools to build, launch, analyze, experiment and grow their products, is currently looking for a  Lead Developer   - Architect  to join their team in Malta. Main Duties Participate in software development with object-oriented programming - PHP, Node.js, Flutter, React, Angular, Vue Program websites based on a MySQL database, MongoDB Redesign and manage current framework Diagnose and repair software bugs Design, develop and document functional specifications required during the development process Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Develop reporting, tracking and payment systems Build reports based on user activities Carry out other tasks compatible with functions   Requirements Bachelor in computer science, software engineering or any other relevant degree 2-5 years experience developing and using PHP, MySQL, Node.js, Flutter, React, Angular, Vue and Javascript Object-Oriented Programming experience is a must Excellent aptitude at working in a team and excellent time management Excellent communication skills and debugging skills Proactive attitude towards assigned duties Experience in Google Analytics is an asset Candidate must be eligible to work in EU

The Client Our client is an  IGaming  operator and is currently recruiting for  Sales Agent  to join their growing team.   Main Duties Carry out outbound sales to potential leads Promote the company’s products and services Relationship management and cooperation with existing clients Meet targets and deadlines, within a goal-oriented environment Requirements Fluency in English Fluent level French and English language Proven experience in Forex / binary options / gaming – an advantage Experience in online sales and/or telemarketing - it is a must Excellent communication skills (verbal + written)

The Client Our client is an  IGaming  operator and is currently recruiting for  Country Manager (Swedish speaking)  to join their growing team.   Main Duties Ability to conceptualize, discuss and present marketing ideas internally and externally Develop, manage and drive goals and KPIs for the regulate Swedish market to meet and exceed the company's business strategy and objectives Proactively seek out attractive partnerships and marketing opportunities that will help grow and benefit the business Analyze, evaluate, adjust and implement effective strategies to drive growth and success in region Be the owner and driver of regulatory compliance and AML policy excellence for region Lead the development of marketing plans for the region and advocate, communicate and implement the strategy working closely with the product, content and acquisition teams Ensure the monitoring of industry and provide local market expertise to team Work with business stakeholders to ensure acquisition and retention initiatives appeal and perform at the local level, continually optimising to ensure maximum ROI Develop, manage and drive the multichannel marketing strategy for Sweden across digital and offline, working with and influencing business stakeholders to achieve optimum performance Analyze, understand and report on performance of paid campaigns from spend to key metrics Forecast potential revenue growth based on channel and conversion performance Extract and deliver insights to partner teams on what resonates and what performs in market Recommend, oversee, plan and optimize daily / weekly / monthly reporting and KPIs Requirements Native Swedish and fluent English BA/BS degree or equivalent Extensive marketing experience in the market, ideally with solid internet, online services/media industry experience Strong aptitude for determining the optimal way to position products in the market and understanding of the search, online advertising or web publishing markets Proven ability to deliver outstanding and highly creative marketing achievements with limited budgets Flexible and robust personality with the ability to adapt quickly and efficiently to the changing requirements and challenges of a large international business A proven, successful track record of increasing company revenue and awareness through well-executed marketing efforts Good understanding and experience in brand development, brand positioning, brand value and branded product development P&L ownership experience - highly preferable Thorough knowledge of off/online advertising planning, tracking and reporting Candidates do not necessarily need to be located in Malta, they can be located in Sweden Candidate must be eligible to work in EU

The Client Our client is an  IGaming  operator and is currently recruiting for  Junior Accountant  to join their growing team. Main Duties Report to the Senior Accountant Hands-on duties relating to A/R, A/P, GL, bank reconciliations, inter-company movements, reconciliations and revenue recognition Assist in the month-end and year-end close process Assist in the preparation of timely and accurate monthly financial reports Any additional finance related tasks which may be assigned from time to time Requirements 2 - 3 years of accounting experience, preferably gained experience in a large accounting firm or gaming company Preferably be a partly qualified accountant Proficient in accounting systems and Microsoft Office applications, particularly in Excel is essential An effective team player but able to work on own initiative Fluent in written and spoken English with good communication and interpersonal skills   All candidates MUST be eligible to work in EU.

The Client Our client is an international bank, headquartered in Malta and operating across Europe. Steadily expanding, they are currently seeking to recruit an  Accountant  to join their multinational team in Malta.  Key Responsibilities Prepare ad hoc reports needed by the regulators and management Prepare weekly, monthly and annual statutory and regulatory reports for reporting to MFSA, CBM, etc Liaise with third parties and stakeholders within the finance department and third parties Work to automate statutory and other reporting Lead the annual planning exercise for the Bank and Group companies Deliver timely and accurate internal financial and management reports for the Bank, Group and internal committees Prepare monthly analyses of performance versus plan for the Bank and Group Build and analyse KPIs for management Manage and develop Navision reporting as may be required Provide ideas and suggest ways for the improvement of the way the reports are built, processes and procedures Requirements In the process of attaining an ACCA/CIMA/ACA or equivalent Experience in a similar role within a local financial services institution would be considered very favorably. Excellent command of English languages is a requirement Good communication and organisation skills  Sound knowledge of Microsoft Office tools especially  MS Excel skills (Visual Basic, SQL, data extraction, and analysis) and Navision experience a plus

The Client Our client, an international, well positioned bank, headquartered in Malta and operating across Europe is now looking to recruit a  Dutch Speaking Contact Centre Officer  to join their international team in Malta. Key Responsibilities Answer incoming calls and responding to customer emails and secure messages On board new customers by requesting and checking relevant documentation, performing basic AML and KYC due diligence, setting up new accounts and keeping applicants informed of the status Handle customer inquiries, managing and resolving customer complaints, escalating technical issues and providing customers with products and services information Execute client instructions such as payments, trades, migration of investment portfolios, account opening and closure and change in contact details Update customer information, checking customer details and accounts through the Bank’s systems Support the bank’s marketing and commercial plan by promoting the bank’s savings and wealth products Other ad-hoc duties Requirements Excellent verbal and written communication skills in both  Dutch  and  English Good attention to detail Business-oriented and customer-centered attitude Ability to work on own initiative with minimal supervision Flexibility with regard to tasks and working hours Previous experience in a customer service role will be considered as an asset Knowledge of banking and financial products will be considered advantageous

The Client Our client are a leading hospital in the Maltese Islands specialising in the use of innovative and technologically advanced Healthcare are looking to recruit an HR Generalist to join their team in Gozo. Key Responsibilities Assist the HR relationship and Services Manager and to act as a point of reference / adviser to the hospital employees and management team Assist the HR relationship and services manager on employee relations issues / activities Be responsible for the HR administration including employee records, staff transfers, remuneration, engagements and terminations and employee queries; Build and maintaining an excellent and trustworthy working relationship with the hospital’s management team; Support the HR relationship and services manager in the implementation of HR initiatives and changes including the new IT system; Coordinate the analysis of statistical returns / reports / submissions Requirements Have a minimum of two years’ experience in an HR role A good understanding of the EIRA; Be highly organised and can work in a fast-paced environment; Have excellent communication skills Have a flexible and can-do attitude Have strong knowledge in office based applications Preferably be familiar with the public service management code

The Client Our client is a leader in the Financial Services sector with a large portfolio of local as well as international clientele. They are seeking to recruit an  IT Auditor  to join their team.   Key Responsibilities Obtain a solid understanding of IT Risks and Controls Develop and update risk-based IT audit programmes Perform assignments from beginning to end with limited supervision (identification of risks, controls, weaknesses, recommendations, best practices, sampling, reporting etc) Identifying significant risk exposures relating to control processes and make appropriate recommendations Timely collate audit file and reports, including communicating findings to senior management Perform IT audit action item follow-ups on previously raised findings Requirements Relevant tertiary qualification in IT, Business and Computing or Accountancy.  CISA advantageous Good knowledge of SQL and Excel Knowledge of IT Management Frameworks (e.g COBIT, ITIL etc.) will be advantageous Strong interpersonal skills Ability to work on own or as part of a team with minimal supervision Ability to communicate and interact effectively with staff at all organisational levels Outstanding report writing skills

The Client Our client is a leading distributor of the air conditioning systems in Malta. They are currently looking for a customer orientated  Sales Person . The successful candidate will be required to work both in the office and on site due to the nature of the job.  Key Responsibilities Ensuring that sales targets are achieved Taking client orders Developing further sales Explaining products to potential clients Establishing new client leads Requirements A clean driving license Previous experience in a similar position would be considered as an asset Competency in the use of the standard office tools and good administrative skills Excellent communication skills Be self-motivated and enthusiastic

The Client Our client, a local experienced production & manufacturing company, is looking for a  Head of Operations  to join their team. Key Responsibilities Manage a team of Section Leaders, Shift Leaders, Process Leaders, Quality Control Personnel, Production Planner and Logistics Co-ordinator Manage and motivate the teams within each production line Manage the manpower, material and machines in each area based on Production Plans Identify production delays and accordingly adjust schedules to meet deadlines in conjunction with the Production Planner Evaluate current production processes and recommend improvements Ensure that finished products meet quality standards and customer specifications both at incoming and out-going stages through Quality Control mechanisms Ensure that the manufacturing facilities are well maintained at all times  Ensure and facilitate 5S principles throughout the plant Assist in the recruitment of staff, devise training plans, carry out performance appraisals, and be involved in retention and termination tasks Monitor and manage on-going training for staff and ensure adequate records are kept and suggest improvements Ensure that Work Instructions and all machine setting cards are adhered to and kept up to date Be responsible for the administration of production and QC documentation Assist in maintaining the Quality Management Systems Manage the working schedule of staff, co-ordinate overtime demands including shift work and weekend schedule Be ready to suggest improvements in the plant layout as well as processes to make the production flow more efficiently and effectively Requirements Have a minimum of 5 years working experience in a production/manufacturing environment Be passionate about change and achieving operational excellence Preferably have experience in project management Be technically competent and qualified to carry out the tasks entrusted unto the him/her Higher National Diploma in a technical subject preferably Electronics and/or electrical

The Client The client is one of the leaders in the Legal & Financial Services sector, with a large portfolio of local and international clientele. They are seeking to recruit a  Network Support Analyst  to support the Firm with all technical and operational requirements as well as provide the necessary escalation link between support activities and high end Network and System management activities.   Key Responsibilities Network support and IT administration activities  D2D network and systems management and maintenance  Provide technical assistant to TIER I  Collect and analyze daily Log and Security Events  Deliver network activity reporting to management  Perform regular routine DR related tests  Network support documentation  Manage network support and security applications  Wifi Network maintenance  IT Projects : can involve execution, supervision as well as management  Test and research on potential new systems, security appliances as well as other standard applications Requirements Excellent Oral & written communication skills Focus on Customer Services Proficiency in English both spoken and written Effective time management skills as well as the ability to multitask and prioritize work load Accountability and honesty

The Client Our client, an IT services provider is seeking a  Business Development Manager  to join their dynamic company.  Key Responsibilities Research organizations and individuals online (especially on social media) to identify new leads and potential new markets Research the needs of other companies and learning who makes decisions about purchasing Contact potential clients via email or phone to establish rapport and set up meetings Plan and overseeing new marketing initiatives Attend conferences, meetings, and industry events Prepare PowerPoint presentations and sales displays Contact clients to inform them about new developments in the company’s products Develop quotes and proposals Negotiate and renegotiating by phone, email, and in person Develop sales goals for the team and ensuring they are met Train personnel and helping team members develop their skills Requirements Comfortable with targeting new business Strong communication, interpersonal and presentation skills Ability to persuasively demonstrate product and industry knowledge to clients Tenacious, driven and self-motivated Minimum of 1 year experience in a similar role

The Client Our client, a seasoned advertisement company, is looking for a  Brand Sales Executive  to join their growing dynamic team. Key Responsibilities Identify prospects and evaluate their position in the industry Establish contact and develop relationships with prospects Maintain relationships with clients by providing support, information, and guidance Maintain quality service by establishing and enforcing organization standards Requirements Experienced in sales Fluent in both English and Maltese Excellent telephone manners Able to multi-task Highly ambitious  Proficient in Word, Excel and Outlook

The Client Our client, an international, very well positioned bank, headquartered in Malta and operating across Europe is seeking to recruit a Maltese and English  Speaking Contact Centre Officer  to join their international team in Malta. Key Responsibilities Answer incoming calls and responding to customer emails and secure messages Onboard new customers by requesting and checking relevant documentation, performing basic AML and KYC due diligence, setting up new accounts and keeping applicants informed of the status Handle customer inquiries, managing and resolving customer complaints, escalating technical issues and providing customers with products and services information Execute client instructions such as payments, trades, migration of investment portfolios, account opening and closure and change in contact details Update customer information, checking customer details and accounts through the bank’s systems Support the bank’s marketing and commercial plan Requirements Previous experience in a customer service role will be considered as an asset Excellent verbal and written communication skills in both  Maltese  and  English Good attention to detail Business-oriented and customer-centered attitude Ability to work on own initiative with minimal supervision Flexibility with regard to tasks and working hours Knowledge of banking and financial products will be considered advantageous

The Client Our client a gaming company based in Malta, is seeking to employ a  Graphic Designer  to join their dynamic company.  Key responsibilities Manage all current design teams Bring new connections for future collaborations and working closely with CMO to advice on marketing strategies and ideas  Understand and develop the brand identity and to create visual continuity across several media and outlets Bring ideas to fruition in commercially viable and artistic ways Adhere to strict schedules and budgets Ensure design consistency across projects Co-ordinate with team members Requirements Passionate about design Experience working in the world of design, including the design of wireframes, and user interfaces Have at least 2 years; experience in a similar role Be an experienced designer able to work with UI/UX workflows Use your knowledge of HTML5, CSS 3, Javascript, and responsive design to create web-friendly works of art Work and communicate in English Work alongside developers and other creatives on a daily basis Design, plan, and execute new products from concept to completion Ruthlessly execute your ideas and stay driven Be self-motivated and able to stick to strict deadlines if necessary

The Client Our client is an international company providing a full range of administration solutions in the international Life, Pension and Investment sectors looking for a  Production Support Manager  to join their team.  Key Responsibilities Governance and ownership of problem management and Incident management for documentation, reporting (operationally and internal risk reporting) and closing out within SLA timeframes. Participate in change & release meetings with clients as well as internal/external system groups. Conduct operational readiness analysis for projects, identify and analyse risks and recommend mitigations for changes. Liaise with other departments to improve stability of production systems and lead cross-functional teams under a matrix management structure to address and resolve complex incidents and problems. Help escalate service ticket resolutions for business users, management, vendors and clients as needed. Develop and perform analysis of trending reports and metrics to proactively prevent outages and deliver solutions. Co-ordinate and drive planning, design, testing and maintenance of IT recovery plans for both sites, ensuring plans are understood by IT and business staff. Liaise with departments to ensure proper planning and testing including the identification of key business processes and assessment of risks, of availability, integrity and confidentiality of those systems. Ensure appropriate documentation for business continuity across the group. Responsible for drafting and regular updating of the business continuity plan in readiness for audits Manage audits, including SSAE to include overseeing the process with third party audit firm and coordinating internal departments in providing the necessary documentation and support to ensure a successful audit. Requirements A bachelor degree in computer science or equivalent is an asset Experience in technical support Experience with incident management Experience managing operational metrics (MTTR etc.) to establish clearly defined direction of improvement Working knowledge of Jira and Jira Service Desk would be an asset Ability to lead discussions and troubleshoot various technology disciplines including networking, security, storage, backup, monitoring, OS, clustering, virtualization, etc. Familiarity with various application architectures including web and client/server, Understanding of various infrastructure components such as routers, switches, storage, database, operating systems, queues, etc. Experience implementing or supporting monitoring strategies, tools and procedures Experience defining and monitoring Service Level Objectives for applications and processes Experience collaborating with Release management team for improving Production support Prior experience leading or supporting the DR/BCP process and documenting/updating business impact assessments

The Client Our client, an international investment company is seeking a  Head of Accounts  to join their growing team.  Key Responsibilities Responsible for the delivery, coordination and oversight of the accounting services relating to corporate entities, trusts and foundations Responsible for the finance function of the business and all the services delivered, from an accounting perspective General day-to-day accounting services Management of client services (including meeting with clients) Accounting services Advisory services (accounting) Drawing up of management accounts, financial reports and financial statements Setting up of books of accounts General day-to-day administration of client accounting services Assistance with administration services Client management (bookkeeping and accounting services) Bookkeeping and accounting  Requirements Fully qualified accountant Solid background in corporate services, trusts and fiduciary services Have qualifications and experience in corporate services, trusts and foundations and should ideally have prior experience working within a CSP and a company licensed by the MFSA to provide trust and fiduciary services Knowledge and experience in tax and VAT will also be important Diploma in International Trust Management (provided by STEP) Certificate in Trust Law and Administration (provided by the IFSP)

The Client An established company providing administration and back-office services to international clientele is currently looking to hire a  Junior Fund Accountant .  Key Responsibilities Assist in providing administration services to a portfolio of offshore and onshore fund of funds and other alternative investment vehicles. Assist with the timely and correct handling of matters concerning the day-to-day accounting for fund transactions. Reconcile daily cash and security positions to supporting documentation. Provide assistance with the calculation of daily / monthly net asset values for clients in accordance with client requirements and deadlines. Deal with shareholder queries and communications. Perform applicable Anti-Money Laundering and Anti-Terrorist Financing procedures on all investor transactions. Liaise with the funds’ manager, brokers, auditors and other client service providers to the funds as required. Assist with the preparation of client reporting and documentation. Provide general administrative services to client companies as required. Complete other responsibilities, as assigned. Requirements An accounting University degree/ACCA or in the process of achieving this. At least 2 years of experience working in an accounting/finance environment with strong preference given to fund accounting/alternative investment industry experience Knowledge of financial instruments Knowledge of accounting principles specifically IFRS and US GAAP

The Client Our client, a leading online gaming company is looking for a  Finance Manager  to join their growing company. Key Responsibilities Take care of day-to-day accounting duties and work closely with the Assistant Finance Manager Report on any and all financial movement where applicable Schedule and ensure that weekly payments are met on time Produce any necessary reports that may be requested Complete PSP Reconciliations Assist in preparing VAT Returns Complete year-end audits with the Assistant Finance Manager Review Annual Tax Returns and complete Tax Refunds Display extensive knowledge of Microsoft Office and Excel in particular Requirements  Have an excellent command of the English language when communicating both verbally and in written form Solid knowledge of financial and accounting procedures Advanced MS Excel and financial software skills  Knowledge of financial regulations Excellent analytical and numerical skills Sharp time management skills Strong ethics, with an ability to manage confidential data