If you’ve known as previously under our separate trading names of Betting Appointments, Sporting Appointments and Pzazz Retail, please take a look at us under our shiny new banner, St George’s Recruitment Group.

There’s not much we don’t know about the online Betting & Gaming marketplace. It’s big, it’s booming – and we know it like the back of our hands.

This sector needs talent like never before – and we’re all over it. From the UK to America, from Scandinavia and Europe to the most far-flung spots of Asia, we’ve been busy finding exceptional individuals to work within IT, legal & compliance and customer service. Finance managers? Tick. Traders? Love them! You name the discipline, our candidates are contributing at the forefront.

You’re an amazing account manager? Give us a call. You need someone extraordinary to head up your marketing team? Pick up that phone.

Sector:
Casino
ESports
Gaming
iGaming
Lottery
Sportsbook

Areas of Expertise:
Analytics & BI
Board & Executive
Business Development & Sales
Customer Service
Finance
IT & Technical
Legal & Compliance
Marketing
Product
Operations

St George's Recruitment Group London, UK
Oct 17, 2019
Permanent
Recruiting a VIP Executive for a very fast-growing online gambling operator in South West part of London. As a part of their successful growth they are now looking to add a VIP Executive to the team. The newly hired Executive will work closely with The Head of CRM. The salary range for this role is from £25,000 to £35,000 plus bonus. The role will be to predominantly manage high value customer accounts and assist the VIP Manager in the retention, reactivation and acquisition of VIP players for the market leading casino brand of the business.   The Ideal Candidate: • A similar position held and ideally experience of at least 18 months • Experience within the online Gaming world sportsbook or casino ideally a bit of both • Proven knowledge or customer service and retention • Experience of managing and looking after high-end clientele • Working across multiple products, with a focus on casino, games, sports and poker. • Managing and looking after high-end clientele through email, phone and account messaging on a daily basis.   The Job Role: • Regularly reporting to VIP Manager • Responsible for higher discretionary sign off limits • Collating and reporting on weekly VIP figures to the wider business • Monitoring free bet entries and compiling weekly report • Managing and looking after high-end clientele through email, phone and account messaging on a daily basis. • Liaising with various teams on a daily basis such as Fraud & Payments, CRM and Customer Service. • Liaising with the communications and design department on delivering innovative campaigns for the website and various marketing and promotional collateral. • Reporting and gathering analytical data to measure the success of a campaign once live • Coordinate implement and hosting bespoke high end activities and events as part of the VIP scheme, with the aim of developing existing relationships. • Manage gifts and rewards for VIP’s on special occasions, birthdays and anniversaries. • Monitoring customer spend • Working with our retail clubs to promote cross channel to our customers   We regret that we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK. You may view our privacy policy via our website. St George’s Recruitment – Betting & Gaming, is acting as an employment agency in regard to this vacancy.  We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us now.
St George's Recruitment Group London, UK
Oct 17, 2019
Permanent
Recruiting PPC Specialists for a very fast-growing digital media company / online casino operator in North London. As a part of their successful growth they are now looking to add a PPC Specialists to the team. The salary range for this role is from £28,000 to £35,000 plus bonus. We are looking for someone with a good understanding of PPC and interest in Digital Marketing. An analytical mind, the ability to think strategically and problem-solving skills are a must; you should have good documentation skills and possess the ability to converse well with others, providing consultation, support and feedback to your team members in a clear and understandable way. You will be well organised and adept at multitasking, being able to switch from one task to another without losing control of what is going on. You will be a highly proficient user of Excel using it to manage complex data. The Ideal Candidate: • A similar position held and ideally experience of at least 2 years • Experience with PPC is a must • Proven experience with Paid Search campaigns across Google and Bing Ads • Familiarity with keywords research tools & AdWords Editors • Knowledge or experience in digital channels • Advanced Excel Skills will allow you to analyse and efficiently manage all the data coming from the campaigns as well as prepare reports • Experience within the online Gaming world sportsbook or casino would be advantageous   The Job Role: • Managing the day-to-day work accounts by running, optimising and analysing paid search campaigns across Google and Bing by using PPC’s best practice. • Supporting in planning, implementation and optimisation of search campaigns to maximise the performance of all campaigns. • Monitor campaign budgets & A / B testing • Creating accurate monthly / weekly / daily campaign reports with detailed analysis and recommendations • Create engaging ad copy, target relevant audiences and analyse keywords to ensure that key insights are incorporated in activity. • Monitor industry with market research, competitor analysis, new trends and updates to be able to report back on insights and ensure you become an expert in the field. • Google Analytics: Analysis of search behaviour of Internet users.   We regret that we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK. You may view our privacy policy via our website. St George’s Recruitment – Betting & Gaming, is acting as an employment agency in regard to this vacancy.  We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us now.
St George's Recruitment Group Gibraltar
Oct 14, 2019
Full time
CRM Campaign Manager – UK & IE £38,000 plus bonus and benefits Gibraltar   Company: My client is a leading provider of online betting games in the European market. They are now looking for a skilled CRM individual for the UK market.   The role: To be successful for this role, you must have strong planning skills; an innovative streak to try new things; ability to manage senior stakeholders; be able to work under pressure and  experience of building and motivating a team.   This is a ‘hands on’ manager role – you will be responsible for strategy, planning but also execution.   Responsibilities: Lead the strategy and planning of all customer communications for your market area – building a plan which is based on customer and data insight. Ensure a ‘test, learn, optimise, scale’ approach in everything you do. Be customer and company focused – continually strive for a win/win for customer and company. Leverage all CRM systems and channels in order to ‘take CRM to the next level’ – identifying opportunities for revenue growth and problem areas for resolution. Provide performance reporting (campaign, CRM KPIs) to Head of CRM and key stakeholders. Assist with CRM project and task initiatives as and when required – acting as a key support to the Head of CRM. Motivate, lead and develop  two direct reports. Identify key opportunities to enhance the player experience and improve retention rates and profitability including cross sell opportunities. Work closely with MKTO, Country Managers, Creative, VIP and BI teams to ensure fruitful stakeholder management and collaboration. Ensure all communications meet advertising, regulatory and legislative standards   Requirements: 5 years CRM experience and at least 2 years with team management experience. Highly organised and able to manage multiple priorities efficiently Analytical – able to analyse and evaluate data and apply to marketing decisions Creative – able to take CRM programme to the next level by adopting innovative principles. Native English speaker Team player – collaborative   Other information Benefits: Quarterly bonus up to £500 based on the quality of service and performance 25 days holiday and 12 days Gibraltar bank holidays International premium healthcare Subsidised gym membership within a variety of locations in Gibraltar Annual summer pool party and watersports Weekly Yoga sessions Continuous learning/development opportunities and progressive career paths     We regret that due to current volumes, we are unable to acknowledge every application.  All successful candidates will be contacted as soon as possible.  If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK. Betting Appointments, part of the St George’s Recruitment Group, is acting as an employment agency in regard to this vacancy.  We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us now.
€70,000 - €80,000 yearly
St George's Recruitment Group Malta
Oct 12, 2019
Permanent
As Compliance Officer, you will be responsible for guiding and advising the team on EU iGaming regulation specifics. You will be the key decision maker regarding related topics and will maintain constant interaction between our Asian Sales & Marketing teams and their European counterparts. You will also be required to have general legal understanding of the EU iGaming industry and to be able to lead on regulatory issues.   KEY ACCOUNTABILITIES / RESPONSIBILITIES: Provide day to day support to all internal & external stakeholders on any issues around compliance and regulation Understand, monitor and review all developments within the regulatory environment of the business, recognising areas which need improvements and acknowledging vulnerabilities within the business Manage the due diligence procedures and taking ownership of the documentation process re MGA compliance Investigate suspicious transactions and taking necessary action, investigate and review AML related sanction and PEP alerts Assist on the creation of internal compliance procedures Assist the Head of Compliance in administrative tasks Operate in a team environment with the ability to eventually manage your own Take complete ownership of the compliance function for the business and stay on top of all potentially damaging changes and amendments to legislation as and when they occur Process compliance-based assessments and reports and professionally present them to senior level management within the business   REQUIREMENTS: Experience working in a compliance role within the online gaming industry and are able to prioritise and work effectively to meet deadlines Strong research skills on new markets and regulations Experience in developing, implementing and maintaining policies and procedures 3+ years’ experience within online Gaming Knowledge in Remote Gaming Regulations, AML, Responsible Gaming and Data Protection regulations Knowledge in IT and experience in assisting in Regulatory Audits will be considered an asset A qualification in compliance/legal or the equivalent A minimum of two years of local experience in a similar role Proficient working knowledge of day-to-day regulatory compliance, CFT and related legislation and regulation Experience in reporting requirements with the MGA and foreign regulators. This includes the managing of documentation process with MGA Assist the MLRO / Key Official with filing suspicious transactions reports   CANDIDATES WHO HAVE: Previous experience within the iGaming industry in a similar role will be strongly preferred Good communication skills within the team and external parties is a must Excellent verbal and written English and communication skills Able to work autonomously and under pressure in a fast and dynamic environment   We regret that we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK. You may view our privacy policy via our website. St George’s Recruitment – Betting & Gaming, is acting as an employment agency in regard to this vacancy.  We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us now.
St George's Recruitment Group London, UK
Oct 12, 2019
Permanent
£25,000 - £30,000 + Bonus + Benefits Looking for someone who is familiar with digital marketing techniques such as SEO, PPC, affiliates and display, as well as referral marketing and social media and understands the need to measure digital marketing and be driven by results.    The Ideal Candidate: • Knowledge/Experience of the betting and gaming industry is desirable not essential • You will either have experience of, or understand PPC, SEO and affiliate marketing. You will also understand the principles of CRM and preferably have at least six months experience using a CRM platform. • Sound knowledge of CRM techniques such as welcome cycles, churn prevention, reactivation techniques and referral marketing. • Experience using Dreamweaver and a familiarity with the principles of html email templates. • An understanding of email, push, web-push and SMS marketing, from creative development through to measurement. • Passionate about ROI with an intent to use customer insight to drive marketing activity.   Specific Role Details: To support the Acquisition and CRM Managers: You will assist the Acquisition Manager (AM) and work with various agencies for PPC, SEO, display and affiliate marketing.  This could include implementing tracking tools, supplying new creative and providing compliance auditing. Affiliates: To liaise directly with our current affiliate partners to ensure the optimum level of activity for customer acquisition, ensuring full compliance measures are adhered to. Creative development: The creation and execution of planned client communications, ensuring brand aesthetics and messaging are correctly represented towards defined target audiences. Digital Marketing Analysis: Analysing the effect that different digital marketing channels have on each other and make suggestions as to where we could optimise our marketing campaigns & Performing ROI analysis to help the team evaluate efficiency and effectiveness of different digital marketing campaigns and specific promotional uptake and costs. Targeting and Execution: To work with the CRM platform, ensuring target lists and creative are executed correctly & monitoring the CRM platform, ensuring campaigns are sent on time, that they are accurate, and that reporting/analysis is correct, allowing us to utilise findings to refine the strategy. To ensure all email campaigns are thoroughly tested and optimised for mobile and in-line with the latest best practices. To work alongside the CRM Manager on data extracts and ensure that all selections are carried out in an accurate manner with relevant tracking mechanisms in place for all activity.   We regret that we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK. You may view our privacy policy via our website. St George’s Recruitment – Betting & Gaming, is acting as an employment agency in regard to this vacancy.  We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us now.
St George's Recruitment Group London, UK
Oct 12, 2019
Permanent
£25,000 - £30,000 The role This role will report directly to the Fraud & Risk Manager. In this position you will be responsible for the monitoring of customer’s deposits, identifying and checking fraudulent activities and ensuring all player winnings are paid in a timely manner whilst ensuring that the company retains its ability to transact freely and efficiently with customers. There is also a strong sense of responsibility to protect the company and the stakeholders from inherent risk caused by fraud and error.   Duties Check and process online withdrawals in a fast and efficient manner Monitor customer deposits and withdrawals for fraudulent activity Utilise PSP back office systems to trace and credit missing transactions Liaise with external payments teams to resolve any pending issues Request, validate and approve CDD/EDD Handling of chargebacks Actively follow industry news and trends Provide 2nd line support Customer Service Department Assist the Fraud & Payments  as required   Skills & Competencies Essential: Previous online gaming work experience Excellent attention to detail and a high level of accuracy High proficiency of English (written and spoken) Excellent computer literacy Clear thinking/analytical and problem-solving mind set Flexible and willing to work shifts Able to work in a high-volume work environment Self-motivated individual Desirable: Experience in credit card fraud/investigation Misc 25 holidays per year plus bank holidays Weekend work may be required   We regret that we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK. You may view our privacy policy via our website. St George’s Recruitment – Betting & Gaming, is acting as an employment agency in regard to this vacancy.  We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us now.
St George's Recruitment Group London, UK
Oct 12, 2019
Permanent
£28,000 - £32,000 As an experienced software developer, you will join our front-end development team that works alongside existing Java teams to continue development on cutting edge bingo games and applications in HTML5. You will work at all stages of the product lifecycle from requirements capture, through design and implementation to system testing and integration.   Requirements • A degree (with honours) in Computer Science, Math’s or related discipline. • Formal Object-oriented programming training/experience. • HTML5 / JavaScript (ideally ES6) development experience (if no work experience then should be able to demonstrate an interest). • A solid understanding of OOP. • Passion for programming, good problem-solving skills, determination. • Demonstrable keen interest in front end technologies (self-learning/portfolio/Github etc.) • CSS (and/or Less/Sass) Desirable Pixi.js, Three.js, React, Redux, WebSockets, SVG, SVN, Git, Grunt, Gulp, Webpack, AJAX, Node.js   Responsibilities and Tasks • Development of new software components and product features. • Maintenance and continual improvement of client codebase so that it is well architected and optimized. • Creation of high-quality code in line with company standards and practices. • Active participation in agile scrum process. • Working alongside members of the QA and delivery teams to ensure products are tested, installed and maintained to a high standard. • Remaining current with new technologies. • Capable of organising their time effectively and responding positively to an environment where flexibility and adaptability to swiftly changing situations is required.   We regret that we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK. You may view our privacy policy via our website. St George’s Recruitment – Betting & Gaming, is acting as an employment agency in regard to this vacancy.  We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us now.
St George's Recruitment Group London, UK
Oct 12, 2019
Permanent
£48,000 - £52,000 Experience & Skills Essential • 6+ years of experience in professional software development • A degree (with honours) in Computer Science or related discipline. • Formal OO programming training/experience. • Experience in modern Web technologies • Webpack, Node, NPM, ES6 modules, CSS (and/or Less/Sass) • You know how to build multi-platform, multi-lingual product (desktop, mobile, native mobile) • Experience working with large codebases • Good Communication Skills Desired • We are using HTML5 interfaces so it would be great if you know web-sockets, browser storages and canvas • AngularJS, React, Pixi.js • TDD/BDD  • Build and architect JS components/frameworks    Main Duties & Responsibilities • Design, code and debug core platform components • Work at all stages of the product lifecycle from requirements capture, through design and implementation to system testing and integration • Increase efficiency through automation, workflow streamlining, and system optimization • Keeping current with new technologies and making recommendations to the team • Provide coaching to other team members • Collaborate with members of the QA and delivery teams to ensure products are tested, installed and maintained to a high standard • Promote high code standards within the team • Maintain and enhance existing product code • Active participation in agile scrum process   About the Role We have customers around the world who play in different languages and under different rules and regulations.  We maintain a multitude of games, integrations, admin screens, live monitoring tools and native apps. This is truly open platform and provides a flexible solution that maximizes player gaming experience whilst minimizing operational costs. Our development unit offers agile environment, welcomes new ideas and technologies, as well as improvements of day-to-day processes and activities. This is a great opportunity for a professional who is looking for challenge and experience cooperating in dynamic truly cross-territory environment.   We regret that we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK. You may view our privacy policy via our website. St George’s Recruitment – Betting & Gaming, is acting as an employment agency in regard to this vacancy.  We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us now.
St George's Recruitment Group London, UK
Oct 12, 2019
Permanent
£38,000 - £42,000 I am on the search for someone who can: • Maintain current code on live games • Develop cross platform games using the latest HTML5 technologies • Assist with developing applications involved in providing games as a service to licensees • Working through all stages of software delivery lifecycle from requirements refinement, development, testing, release & maintenance, in an agile continuous delivery model   Key skills: • HTML5 cross-platform mobile development • Strong JavaScript and CSS skills In addition, experience with any of the following would be an advantage: • Game development • Typescript • Pixi.js/Phaser • Git, Jenkins • Agile and Continuous Delivery   Person Description The successful applicant will, in addition to strong HTML5 and JavaScript coding skills, • Have a desire to learn new technologies • Be looking for a role that provides exposure to a broad range of technologies and environments • Be enthusiastic about working with distributed software teams across Europe • Be flexible in their approach • Be practiced at not just meeting the current set task but building a solution that can be adapted to future requests • Be more comfortable with requirements than solutions • Be confident in their own capabilities, but able to ask questions and admit to what they do not know • Able to build close relationships with analysis, test, product and project management   About the Role We have customers around the world who play in different languages and under different rules and regulations.  We maintain a multitude of games, integrations, admin screens, live monitoring tools and native apps. This is truly open platform and provides a flexible solution that maximizes player gaming experience whilst minimizing operational costs. Our development unit offers agile environment, welcomes new ideas and technologies, as well as improvements of day-to-day processes and activities. This is a great opportunity for a professional who is looking for challenge and experience cooperating in dynamic truly cross-territory environment.   We regret that we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK. You may view our privacy policy via our website. St George’s Recruitment – Betting & Gaming, is acting as an employment agency in regard to this vacancy.  We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us now.
St George's Recruitment Group London, UK
Oct 12, 2019
Permanent
£58,000 - £62,000 This role is a fantastic opportunity for candidates who wish to work on new and interesting technologies and want to deliver the next generation gaming experience with one of the world’s largest gaming companies. The product you'll be working on is an innovative model driven approach to making online games that offers many opportunities for software design, algorithms and designing extensible APIs and editors for our customers. You will have the chance to shape our technical product delivery, chose technologies and help us transform an internal tool suite into a set of industry winning products. This will be undertaken using a modern agile continuous delivery development model. Essential Skills  • Strong Java experience (Java 8+) • JUnit and automated testing • Experience in FP concepts and design patterns • Software delivery within an enterprise environment • Ability to write efficient, clear code that is easy to maintain and test   Main Duties & Responsibilities • Help deliver several new software gaming components • Working through all stages of software delivery lifecycle from requirements refinement, development, testing, release & maintenance • Responsibility for architecture, software design decisions, technology choices & delivery approach • Work with the team in an agile continuous delivery model Desirable Skills Spring (Security, Boot, MVC, Data, … ), Maven, Web services/REST services, JAXB, JUnit Jenkins, Jetty, Linux, Ubuntu, Open stack AWS (EC2, Lambda, S3) Gaming industry experience Agile, Devops, Continuous Delivery, Test Driven Development   We regret that we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK. You may view our privacy policy via our website. St George’s Recruitment – Betting & Gaming, is acting as an employment agency in regard to this vacancy.  We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us now.
St George's Recruitment Group London, UK
Oct 12, 2019
Permanent
£85,000 - £90,000 This role will be the lead (and initially only) dedicated Devops Engineer within the Corosin UK Agile delivery team. We do have an established continuous delivery pipeline, but there is a lot to do and a lot of room for improvement that we are hoping you will lead. Our team works with a wider DevOps team across Europe who coordinate at the infrastructure and operational support levels, however day-to-day activities will be focused on the London Corosin delivery team. You will have the chance to shape our technical product delivery, choose technologies and help us transform an internal tool suite into a set of industry winning products.   Main Duties & Responsibilities • Lead DevOps activities of the London team • Work with the Corosin application teams across a number of interesting and innovative products • Building and improving the team Continuous Delivery capability • Work with the wider DevOps teams across several global sites • Assist in support of running products Essential Skills  • Linux scripting and admin • Experience with Continuous integration/Continuous Delivery • Jenkins, Kubernetes, Docker, AWS (EC2, S3, Lambda, RDS…) Desirable Skills • Working in an Enterprise environment of many collaborating services from multiple teams • Couchbase • Google Cloud • Maven, GIT, Artifactory • Openstack • ELK, Grafana, Sensu • Working with Java and Scala applications • Experience in the gambling/gaming industry • Agile Delivery Process   We regret that we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK. You may view our privacy policy via our website. St George’s Recruitment – Betting & Gaming, is acting as an employment agency in regard to this vacancy.  We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us now.
€35,000 - €40,000 yearly
St George's Recruitment Group Malta
Oct 12, 2019
Permanent
Principal Accountabilities Creation and repurposing of artwork for a range of communication objectives executed through a mixture of above and below-the-line marketing activities. Co-ordination of creative production process, liaising with creative agencies, marketing departments and compliance to ensure deliverables are to spec. Assist marketing departments, product teams, media owners (sponsorships, joint ventures) with their creative needs. Marketing campaign include: New customer generation, product promotions, building brand awareness, localised and audience targeted campaign. Ensure all deliverables meeting brand and corporate identity guidelines. Understand user journeys and how each channel participates in the sales funnel. Ensure creative is optimised towards driving an appropriate action or feeling, Ensure messages are appropriate to channels, mediums and that they are communicated clearly and effectively. Adapt artwork based on feedback from internal stakeholders. Stay abreast of industry news to gain knowledge, for self-improvement. Share great creative work to push our company to further raise the bar and to help stimulate further new ideas. Participate, interrogate and present ideas in briefing meetings. Construct artwork master templates for use throughout the organisation Putting together internal guidelines for specification needs, creative production workflow. Flight-checking artwork, packaging final files, preparing print-ready PDFs. Archiving of materials.   Experience Must Haves: Master of Adobe Suite (Photoshop Illustrator, Creative Cloud etc.) Portfolio of Online and Offline artwork Able to animate banners Good knowledge of the print process, POS and large format Strong creative layout capability Ability to work under pressure Always looking to improve efficiency through process and workflow Ability to co-ordinate projects and a mix of internal and external stakeholders Ability to liaise and build relationships with suppliers Must be a ‘can do’ person Desirable: CSS HTML5 Video Editing Spanish language Experience in Casino/Sports   Working Hours 40 hour working week, Monday to Friday. Some travel to the UK may be required.
St George's Recruitment Group London, UK
Oct 12, 2019
Permanent
We are looking for a Campaign Marketing Executive for a fast-growing sportsbook and casino operator in a gorgeous part of London. As a part of their successful expansion into the UK market 18 months ago they are now looking to add a Campaign Marketing Executive to the team. The newly hired Campaign Exec will work closely with the campaign manager and be responsible to ensure strong customer focused campaigns are delivered. The salary range for this role is from £26,000 to £30,000 plus bonus. You will be encouraged and expected to take the initiative, to develop and communicate new ideas and to play a vital role in driving delegate revenue growth.   The Ideal Candidate: • A similar position held and ideally experience of at least 18 months • Looking for previous Campaign Exposure and digital marketing knowledge • Digital marketing skills - any experience in SEO, Social Media, PPC & Paid Social • A good understanding of campaign planning, implementation and analysis • Experience in working in the gaming / gambling sector is a must   The Job Role: You will have shared responsibility for overall campaign delivery and be one of the go to people within the marketing team for campaign detail. Working hand in hand with the Performance Marketing Team this role would ensure our overt campaigns across Vegas, Sportsbook, Bingo and Casino are commercially viable and meet defined measurable objectives. You will work closely and report into the Campaign Manager. Take responsibility for how the campaigns are phased over time and ensure all channels are aligned and deliver quality campaign execution and clear customer journeys across all relevant channels. You will be the champion in the team for building ongoing loyalty reward schemes and search for innovative ways we can execute them. You will be able to allocate budget requirements and work with the Performance Team to ensure we are tracking the costs, managing two marketing executives who will take responsibility for executing campaigns. Create and implement integrated marketing strategies using the full marketing mix Plan and deliver marketing campaigns for the events and publishing divisions Use digital media tools and third-party solutions to plan and manage online marketing campaigns Monitor performance of marketing channels to ensure that budgets are allocated most profitably Ensure brand consistency   We regret that we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK. You may view our privacy policy via our website. St George’s Recruitment – Betting & Gaming, is acting as an employment agency in regard to this vacancy.  We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us now.
St George's Recruitment Group London, UK
Oct 12, 2019
Permanent
Up to £26,000 + bonus In a very exciting role, we’re looking for someone who can help taking our brands to the next level! On our brands, players can win big with the help of the hundreds of sports events we offer both live and pre-match every single day. We’re looking for a Norwegian speaking Sportsbook CRM Executive who knows sports betting inside and out, is familiar with the terminologies and knows what’s going on in key sports for Norwegian customers. Reporting to the Betting Operations Manager, the CRM Executive will have the day-to-day responsibility of making sure our sites are in tip-top shape, promoting the right events at the right times and creating unique and attractive campaigns for our loyal players. It is a very hands-on role, where you will be writing sportsbook copy, ensuring the content (translations, information pages and banners) is fresh and up-to-date, as well as supporting our various brand teams in their CRM strategies and running your own on-site campaigns. This role is a key role to ensuring our players get what they want, when they want it.   What will you get up to day today? Coordinate a campaign plan for onsite CRM activities where localisation plays a big part Report on the campaigns you run Daily updates of banners on the various brand sites Keep an eye on what’s popular in our Sportsbook on a weekly basis Translate all Sportsbook related content Create unique information pages for multiple brands Use internal and third-party platforms to create campaign pages Be prepared to occasionally help brand teams with copywriting and translations Be prepared to help with booking live stream events   REQUIREMENTS So, what kind of person are you? Native-level fluency of Norwegian with exceptional command of English language (both written and verbal) Experience with sports betting either as a player or professionally (or both) is essential Impeccable writing and editing skills, mastery of grammar, punctuation and style Strong organisational skills, excellent time management and experience of balancing multiple projects at once is essential Effective communication skills (both written and verbal) with the ability to tailor dialogue and delivery to cater for a variety of audiences Ambitious, creative and keen to experiment with campaigns Brings creativity and innovative ways of thinking Nice to haves Analytical and HTML skills a plus, but not essential Familiarity with using various Content Management Systems is a plus, but not essential   We regret that we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK. You may view our privacy policy via our website. St George’s Recruitment – Betting & Gaming, is acting as an employment agency in regard to this vacancy.  We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us now.
St George's Recruitment Group Malta
Oct 12, 2019
Permanent
What will you be doing? As the Head of Payments and Risk, you will be primarily responsible for the company’s strategy implementation for the Fraud, Risk and AML policies, procedures, manuals and implementation of best practises for the daily operations. You shall assess potential areas of risk and flag such matters accordingly for correct action to be taken as well as make recommendations to new payment methods which don’t expose or put the business at risk. Develop your talent to run your department efficiently while also maintaining integrity, customer focus and company goals while also ensuring any potential risks are mitigated and fraud losses are minimised.   The following outlines the main responsibilities of the role: Report to Senior Management and Board focusing on strategy implementation for the fraud, AML internal policies, procedures, manuals and best practices for the daily operations Evaluate the fraud, AML risks associated with new product launches, new territory launches and changes to existing products, funding methods, etc. Implementing payments optimization strategies to maximize deposit levels and acceptance rates Training, guiding, and providing leadership to the Fraud, Payments and AML Department Handling of high-risk/critical payments, Fraud, AML related Escalations Providing and implementing a strategy regarding customer registration, verification, CDD, EDD, and AML4 processes and guidelines Assist the General Counsel in regulatory system audits, risk assessments and AML internal procedures Be involved in planning and implementing of security measures designed to limit the likelihood of criminal activities taking place through the Company’s services Handling of complex and or unresolved payments and fraud related escalations from Fraud & Payment Agents/ Team Leader Chargeback Management and Reporting on losses to the COO Agent quality and performance assessment reviews Managing, setting and overseeing the team’s performance objectives Ownership, negotiation and management of payment and fraud third party relationships, including: banks, PSPs, verification providers, acquirers, fraud systems Handling relationships with third party game providers for enhanced investigations Report system bugs, errors, improvements to the board and senior management to improve customer journey and internal departmental efficiencies. Provides line management with reports and analytics and performance of the fraud, payments and AML Teams Drive and implement current and future key Projects linked to Fraud, Payments and AML Overseeing the payments processing function and ensuring the quickest possible turnaround times on customer withdrawals Identify changes to legislation, rules or industry guidance to ensure that the Company meets its statutory obligations and internal requirements in respect to the prevention of money laundering prevention and to ensure this is communicated effectively to management and staff. Investigate/review reports of suspicious transactions / circumstances, as well as prepare and submit reports to senior management and/or MLRO for review Suggest, review and carry out gap analysis on onboarding tools to assist in AML, Risk and Compliance ensuring any potential company risks in terms of AML are mitigated and adhered to meet regulatory requirements Carry out any other duties in respect of transaction monitoring and Money Laundering Prevention and Counter Terrorism as may reasonably be required and constantly communicate with the MLRO in relation to high level risk accounts for awareness and mitigation      Who are you? A fluent English speaker An inspiring leader with previous experience in a similar role with a proven track record of coaching and developing people Sound knowledge of current laws, regulations, and common practices in Risk, fraud and payments field Self-motivated and someone who does not shy away from taking ownership and responsibilities in a challenging environment, with a positive, ‘can-do’ attitude Experience in data analysis, with the ability to analyse large volumes of data and a logical and high-level approach to problem-solving Able to thrive in a fast-paced, challenging environment Lead and support key projects and initiatives, and effectively communicate strategies across the Team, Department and Business Engage with and influence key internal and external stakeholders, and provide expert advice and training to support the strategic agenda Able to define, structure and prioritise workload for themselves and others, with the flexibility and capability to change when required Able to display a high degree of confidentiality and discretion A brand ambassador for our team   We regret that we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK. You may view our privacy policy via our website. St George’s Recruitment – Betting & Gaming, is acting as an employment agency in regard to this vacancy.  We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us now.
St George's Recruitment Group London, UK
Oct 12, 2019
Permanent
£25,000 - £28,000 + bonus Do you speak and write incredibly catchy in German? Do you also have a flair for marketing and want to work in an international dynamic team? Then this CRM Content Executive role might be the opportunity you’ve been looking for! This is a central role within Campaign Delivery where the team is responsible for planning, creating and executing campaigns. You will in this role create and publish fun, engaging copy, that’s according to brand guidelines and with a local twist. The copy is used for campaign communications and onsite content to encourage new and existing players to engage with the site and take part in our promotions. Coordinating tasks between people and departments is also an important part of this role to ensure timely and efficient execution of needed updates. Your role is to make updates on the site to reflect current promotions, casino games and sports events that are taking place and to ensure players can find correct information for best user experience. Assisting with keeping our web/mobile sites up to date for all our supported markets. Ensuring the sites are always displaying up to date content, making corrections and suggesting improvements where needed. Coordinating translations, copy writing, setting up campaigns, creating landing pages, updating site content and ensuring offers run smoothly smoothly according to deadlines. Being an excellent and enthusiastic communicator, both verbally and in writing, it is easy for you to liaise with the campaign team, internal product teams and country teams; via chat, face to face and on email. Keeping the content local and in tune with what is happening in German will be key to make sure that our customers feel connected.   REQUIREMENTS You are of course fluent in verbal and written German, otherwise you wouldn't be able to carry out the role :) Having visited the site you can easily adapt to our style of writing and tone of voice to tailor your dialogue and delivery to cater for a variety of audiences. Through your positive and proactive attitude you have the ability to interact and cooperate with all company employees and maintain professional internal and external relationships that meet company expectations. Your strong organisational and coordination skills are up there alongside your time management skills. Displaying a "can do" attitude even in demanding situations and an ability to solve problems is essential as it is a multitasking role, where you need to be detail oriented as sometimes things might not go to plan and you will need to think fast and adapt to the situation as needed. Having said that you are the kind of person who enjoys team work and likes to participate on team events. You have a passion for and good knowledge of sports and casino or keen to learn about both products. General knowledge of both will definitely be an advantage in this role.   We regret that we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK. You may view our privacy policy via our website. St George’s Recruitment – Betting & Gaming, is acting as an employment agency in regard to this vacancy.  We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us now.  
St George's Recruitment Group Gibraltar
Oct 12, 2019
Permanent
£50,000 - £55,000 + benefits Key Responsibilities My client are looking for an experienced and enthusiastic Payments Product Manager to lead the payments and cashier strategy and implementation. This is an exciting opportunity to build a new role and lead changes and improvements. The Payments Product Manager is a key role in the Product Team and will be responsible for the company payments roadmap, analysis and relationship with 3rd party providers and partnerships.   Areas of Responsibility Own the payments product roadmap and define the payment product vision and strategy Manage relationship with suppliers and 3rd party providers, develop new partnerships and continuously drive new integrations Manage the cashier and continuously improve the customer payment journey in all company brands Conduct regular competitor analysis and drive innovation Manage territory penetration and localisation from payments and cashier aspects Conduct regular analysis of payments performance, define and follow KPI’s, follow up on improvements and identify areas of failure Work closely with the product owners to create functional specifications and user stories for the development teams to scope clearly, to ensure quality and timely delivery Maintain an interface with key stakeholders in the company and clearly communicate status and progress to the Senior Management Team.   What we are looking for… Essential: Extensive payments management experience, payments integration and cashier integrations Excellent analytical skills and expert in Excel Experience in gaming in global markets Understanding of risk, fraud, compliance and AML Ability to work independently Excellent communication skills and ability to operate at all levels of the organisation Team Player Desirable: Experience in product management Experience in analysing product requirements and writing specifications Experience working in an agile environment   We regret that we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK. You may view our privacy policy via our website. St George’s Recruitment – Betting & Gaming, is acting as an employment agency in regard to this vacancy.  We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us now.
€30,000 - €40,000 yearly
St George's Recruitment Group Gibraltar
Oct 12, 2019
Permanent
I am looking for a CRM Retention Specialist to be responsible for the retention of our new and active database by implementing CRM activities to optimise user experience, player engagement and KPI’s in this segment. Our successful candidate will have proven online experience and a strong understanding of the customer journey and segmenting data, with considerable knowledge of the full player lifecycle to know when and how to target players. Given the fast working environment in which we operate, the successful candidate will have the ability to manage changing priorities and operate effectively in a fast moving and dynamic environment. We see this as a busy, yet exciting role, which will offer the successful candidate a satisfying and rewarding career.   Areas of Responsibility Own, initiate and execute the Retention CRM Strategy for our casino products, covering different players segments and measuring relevant KPI’s Work with other members of the CRM team to implement the promotional and CRM plan for your segments, as well as automated marketing campaigns to target the new and active player lifecycles. This includes, but is not limited to: Creation of brief for the creation of all marketing assets needed Coordinate the builds of marketing materials – in-play and offline – ensuring a high level of QA is adhered to Coordinate the creation, testing and QA of all bonus and campaign builds – ensuring a high level of QA is adhered to Coordinate and review of contact lists, checking the accuracy of the data and the segmentation of lists Creation of target audiences and campaigns through our CRM and marketing tools Monitoring of promotion performance and engagement (whilst promo is running) Utilise our different product offering to implement a detailed Marketing Strategy with a view to increase player value and reduce churn, performing towards KPI’s targets Become an expert in using our main CRM Tool (Optimove) and how it can be used to its full potential for both the implementation of campaigns and reporting of the campaigns giving an insight into reasons for success or failure. Periodic reporting of campaigns V’s benchmarks (e.g., email subject lines, click through rates from CTA’s) Work on the implementation of A-B test and Optimisation plan with a view to improving email KPI’s and response rates Work with the Analytics Team to create post-campaign analysis and review success factors and opportunities for optimisation Based on campaign analysis and competitor insights, recommend new and innovative ways of optimising future promotions and CRM strategy, tailored to different customer requirements, with an aim of increasing the lifetime value of our casino players Carry out regular competitor analysis reviewing promotions and bonus offering, user experience and marketing communications, across different territories Work closely with the Marketing Communications Team to create enticing marketing material to attract customers back and/or introduce them to our varied offering Ensure all communications meet quality standards and adhere to both Legislation and Brand Guidelines Focus on player profitability and implementation of this metric across all bonus related decision making   Essential: Native Spanish with knowledge of the Spanish Market Proven online experience and a strong understanding of customer experience and segmenting data, within the Gaming industry Considerable knowledge on the full player lifecycle to know when and how to target players Desirable: A degree or equivalent in a Marketing discipline is preferred   We regret that we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK. You may view our privacy policy via our website. St George’s Recruitment – Betting & Gaming, is acting as an employment agency in regard to this vacancy.  We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us now.
€35,000 - €40,000 yearly
St George's Recruitment Group Gibraltar
Oct 12, 2019
Permanent
I am looking for an enthusiastic and confident Account Manager to join our established VIP Team based in our Spanish office. The team work to build, grow and develop the VIP relationship to increase VIP loyalty and lifetime value by providing a one-stop first class VIP experience. Our successful candidate will be a fluent Spanish speaker and will have proven online experience dealing with Sales/VIP/Corporate clients, ideally in the Online Gaming sector. In addition, they will have a proven ability in task management, and the ability to take ownership of daily workloads. To succeed in this position, there is a need to be target driven with proven experience of working towards and achieving individual and team targets. Given the fast working environment in which we operate, the successful candidate will have the ability to manage, change and operate effectively in a fast-moving and dynamic environment. We see this as a busy, yet exciting role, which will offer the successful candidate a satisfying and rewarding career.   Areas of Responsibility Offer an enhanced proactive one stop service to our VIP members encouraging loyalty and increasing satisfaction levels including VIP Support, Sales and Risk Manage workflow and referrals from the VIP Hosts Liaise with internal departments to deliver a one stop service, thus ensuring a holistic service for our VIP’s Highly proactive with a 360 degree approach to build long term relationships with VIP players to generate sustained revenue and also develop a referral channel for new VIP Players Use extensive skills, knowledge and experience to help VIP players manage their Casino needs and general requirements Develop and support the VIP hosts to ensure the delivery of a first-class VIP experience Deal with escalated issues/queries of VIP Host and proactively offer advice & source solutions to ensure effective resolution Lead by example, show dedication and achieve high satisfaction levels when dealing with VIP members Meet pre-determined productivity, quality and SLA weekly, monthly and quarterly targets Work on a shift basis, however also having the flexibility to accommodate the needs of our VIP’s when called upon Be available as an oncall referral via Mobile phone   What we are looking for Essential: Native Spanish - high levels of written communication and grammar, listening and verbal skills High level English - written communication and grammar, listening and verbal skills Excellent interpersonal skills, self-confidence and ability to build a good rapport quickly Experience dealing with Sales/VIP/Corporate clients ideally in Online Gaming sector Previous Account Management experience and proven leadership abilities, planning and analysis at a customer level Proven ability to effectively use good decision making/judgement process to enable quick resolution Proven ability in task management, prioritising and the ability to take ownership of daily workload Target driven with proven experience of working towards and achieving individual and team targets An open, honest, enthusiastic and resilient approach Accountability for achieving goals and delivering a high quality service/sales approach to the customer Ability to manage change and operate effectively in a fast moving and dynamic environment Ability to communicate and share knowledge and abilities with others Working on a shift basis, however also having the flexibility to accommodate the needs of our VIP’s when called upon The role includes the requirement to be available as an oncall referral via Mobile phone on a rota basis with other Account Managers We regret that we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK. You may view our privacy policy via our website. St George’s Recruitment – Betting & Gaming, is acting as an employment agency in regard to this vacancy.  We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us now.
St George's Recruitment Group London, UK
Oct 12, 2019
Permanent
As a part of their successful expansion into the UK market 18 months ago they are now looking to add a CRM Manager to the team who will lead the strategy and ongoing marketing activities as we continue our growth in this region. You will be required to provide Customer Retention activities to new and existing Networks, working within a dedicated team, driving core customer reactivation and conversion activities through the player life cycle. The salary range for this role is from £35,000 to £42,000 plus bonus.   The Ideal Candidate: • A similar position held and ideally experience of at least 3 years • Looking for previous CRM and Promotion knowledge • Experience in working in the gaming / gambling sector is a must ideally from Sportsbook & Casino but not essential • Excellent analytical skills • Looking for previous Campaign Exposure also   The Job Role: Retention and conversion of existing players and the re-activation of lapsed players. Proposing, planning and executing a wide range of promotions. Segmenting database in order to be best maximise player retention strategies Preparing and sending targeted marketing communications to specific groups of players within the database such as non-funded, lapsed, VIP levels etc. Ensuring new promotions and features are communicated to player base at all levels. Cross marketing activities when required. Working closely with players and developing relationships with them through regular one to one correspondence through email, telephone, live chat and through the post if necessary. Implementation and measurement/tracking of CRM strategy to ensure effective ROI in terms of old players regenerated, and registrations converted to depositing. Providing administrative support and assistance to other departments. Any other responsibility required to effectively manage the retention activities for the network, making sure you Ensure brand consistency.   We regret that we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK. You may view our privacy policy via our website. St George’s Recruitment – Betting & Gaming, is acting as an employment agency in regard to this vacancy.  We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us now.