Betting Connections

  • Malta
Betting Connections Malta
Jun 19, 2019
Full time
We are exclusively looking for a Head of SEO to establish, lead and coach our SEO Team. We expect our new Head of SEO to create and champion our global SEO strategy, to contribute to the growth of the business’s online marketing campaigns, develop and implement appropriate online marketing strategies for the business’s websites, pages and more.   You will   form and develop your SEO team; control and manage all activities of the SEO department and supervise SEO team; develop and implement the SEO Strategy based on company’s vision; be accountable for the performance of content optimised through the initiatives of the SEO department; set quarterly and yearly SEO department performance targets and ensure that all content campaigns are ran within the given budgets and deadlines; identify strategic direction of content campaigns for the business; regularly review the business content to identify new opportunities, areas for improvement, and to find creative solutions for the business’s SEO programs; play a major analytical role in conducting relevant SEO research on the business’s content and taking a data-driven approach in the creation of audience profiles that in turn form the basis of SEO strategies; create and lead content pitches and other SEO strategy proposals based on the findings of the research and analyses; utilise several SEO related tools such as Google Analytics, Webmaster etc. to identify and further optimise trends, issues, and opportunities in the business’s sites, blogs, and pages; take charge of conducting SEO audits and development of Google algorithms.   To do this job you will need:   to possess Master degree and/or higher in Marketing, Business Administration, Information Technology, Computer Science or other related field; a minimum of 5 years of proven work experience in the relevant field in iGaming, Betting and/or other similar industries; a minimum of 2 years’ experience working in a managerial role; to demonstrate great understanding of various digital marketing channels, for example, PR, web development, content creation, social media, on-site usability, off-site optimisation usability, off-site optimisation, etc. great analytical skills and ability to draw insight from raw information and data; exceptional verbal and written communication skills; strong presenting and reporting skills; strong interpersonal skills; strong problem-solving skills; a proven Leadership and People skills.   Speaking any of Scandinavian languages in addition to a fluent English will be a great advantage!   You will get:   International and friendly Company Culture Performance bonus   Awesome Employee perks consisting of: Health Insurance Daily lunch allowance Gym and Transportation contributions   All candidates with a ‘can do’ and ‘think like there is no box’ attitude are welcome to apply!
Betting Connections Malta
Jun 19, 2019
Full time
Our client is looking for a Backend PHP Developer ideally with microservices experience or interest. They are developing the next-generation iGaming products at our brand-new Malta office and are looking for PHP Backend Developers with experience of the following: • Developing robust code in MVC frameworks such as Symfony or Laravel/Lumen. • Building performant high-traffic API services and front-end applications. • Developing proof-of-concept applications into production services. • Building applications with multiple databases (SQL and NoSQL) and caching layers. • Creating comprehensive test suites.You will be working in our Agile development environment as a member of the Development Team and building a brand-new, market-leading platform using the latest technologies and development processes. We are looking for enthusiastic candidates with an interest in: • Domain Driven Design principles. • Continuous Integration and automation of deployments. • Building a microservice ecosystem. • Using Docker containerization and Cloud Platforms.
Betting Connections Malta
Jun 19, 2019
Full time
The role : The aim for this role is to create great design and front end presentation on the various platforms for Innovation Labs affiliate market. This will include assisting in the creation of both the dev. strategy & actual front end dev work for the main websites, updating and maintenance of said websites, concept creation and development of new websites. As one of the biggest and quickest growing affiliates brands in the industry we are looking for a person that could continuously develop our development capabilities & strategy based on our already strong brand platform. The successful candidate will have a good understanding of UX/UI and be able to take those concepts and implement this to actual code producing the visual aspects/elements of the application.   What you'll be doing :   Implement and maintain front end development of desktop and mobile sites. Create design/UX/UI concepts and strategy and implement this into Innovation Labs websites. Liaise with product owners and partners to gather requirements. Help to create design / concepts for new and existing websites. Break down and estimate feature requests, improvements and fixes Implement functionality in the middle layer (PHP or .Net) to carry out and optimise communication with the back end system Carry out testing on sites as part of internal processes Support the daily operation of sites as needed   Who are you :   3+ years as a front end developer Strong knowledge of JavaScript, JQuery, HTML5, CSS & RESTful Web services. Experienced with either PHP or .Net Experience with Wordpress Good understanding of Web systems architecture Good understanding of OOP and MVC concepts Experience working with databases Good knowledge and ability in image authoring tools such as Photoshop. Experience in Agile (Scrum) methods Previous experience in iGaming considered an asset  
Betting Connections Malta
Jun 19, 2019
Full time
The role : The aim of this role is to manage project development initiatives and close the gap between stakeholders (POs, PMs, SEO Exec, UX) and developers, by handling requirements from project start until delivery & evaluation. As one of the biggest and quickest growing affiliates brands in the industry we are looking for a person that could continuously develop our development capabilities & strategy based on our already strong brand platform. This is an excellent opportunity to be working with for a fast growing company in a creative and dynamic environment.  The role will be based in Malta, and you will be working closely with the other members of the organisation to execute the overall business strategy from a development perspective as well as working closely with the product owners & SEO managers, to help implement the best SEO/SEM strategy and user experience for the sites. What you'll be doing : PHP application development writing custom theme or plugin functionality on WordPress sites. Implement and maintain backend development of desktop and mobile sites, as well as our custom internal tools. Manage project development initiatives and close the gap between stakeholders and developers, by handling requirements from project start until delivery & evaluation. Work with XML and JSON APIs to build integrations that can be used in advertising assets. Who you are : Have at least 3 years of experience working with WordPress, PHP, HTML, CSS, and Javascript, especially PHP application development writing custom theme or plugin functionality on WordPress sites Are comfortable with MySQL and the architecture of the WordPress database Can connect to a REST API, including writing your own (PHP/Python/Node.js used in-house) Are proficient understanding of cross-browser compatibility issues and ways to work around them Comfortable around the command line as well as with shell scripting Previous experience with Git and GitLab Proactive attitude Experience working with agile methodologies Clean code, attention to details and methodical worker Documentation skills and analytical reasoning  Bonus points: Skill with other web languages, such as Ruby on Rails, Python, or other PHP frameworks Relevant experience in Python web applications Development Experience with PhantomJS and/or Chrome Headless Previous experience within the iGaming industry
Betting Connections Malta
Jun 19, 2019
Full time
Responsibilities   ·        Guarantee the correct development of a work package. ·        Develop and integrate components into a larger product. ·        Respect the best practices of coding, such as unit testing. ·        Keep source code updated my documenting and commenting it. ·        Get functional knowledge on casino, sports-bets, poker, payments, and other industry related products. ·        Break down and estimate development issues on features, improvements and defects. ·        Write incident reports and RCAs when needed. ·        Anticipate problems and devise possible solutions. ·        Combine all elements of the program design and testing it.   Requirements ·        Development experience of 5+ years in C# & MySQL. ·        Fluency in some or the majority of the following technologies: C#, LINQ, MySQL, Redis, HTML5, JavaScript, jQuery, React, SAAS, MongoBD. ·        Actively searches for knowledge development related and is continuously keeping up with the latest trends. ·        Experience in High Transactional Systems. ·        Fluent in English. ·        Goal oriented no matter how difficult the task. ·        You are proud of your work and have fun doing it. ·        You understand mistakes happen and that sometimes it makes us look bad, but that it is the process behind it that makes us better – you learn from mistakes and teach others what you have learnt, and always find ways not to repeat them ·        You are considerate about how your work and attitude affects those around you – you care about others and you feel hurt when you hurt someone else. ·        You are strong on teaching, learning and helping your co-workers. ·        You understand that communication is one of your biggest responsibility and that the lack of it will prejudice all the above achievements.   Benefits ·        We aim to attract and develop the most talented people in our industry. ·        We want to provide all the necessary means and procedures to support them in order for them to become better professionals. ·        You will be offered a competitive compensation package, accordingly to your professional experience, as well as other additional benefits. ·        You will receive a complete training program, during your first weeks and all throughout your time at our company. ·        Opportunities to learn and develop in a multicultural team.      
Betting Connections Malta
Jun 19, 2019
Full time
Our client is a Technology Platform Provider, being considered among the top most innovative gaming platforms in the Gaming industry.   They been nominated for several awards, such as 'Best Software Platform' and 'Innovator of the Year’, in 2014. They have also been awarded the ‘Software Rising Star of the Year’ in that same year. Their services have a wide variety of operators, from start-up clients to the top operators in the world.   Their platform services a wide spectrum of operators ranging from start-up clients to some of the top operators in the world.They are around 70 employees based in Malta and abroad, growing exponentially across multiple roles and skillsets, with operations growing into over 50 countries.   ESSENTIAL DUTIES/RESPONSIBILITIES In charge of managing the project’s technical delivery end to end, from the business analysis phase to deployment in production and operations Develops project plans from project initiation to project closure and commits to project milestones. Accountable for the delivery (scope / quality) until the deployment according to the project plan. Coordinates with all technical stakeholders: For both external clients and internal Liaise with other Managers to allocate the resources based on the projects (strategic and evolutive) they are in charge of Liaise with heads of all departments to schedule resources required to successfully deliver projects. In charge of the Technical design, during the Study and Development phases Liaise with third parties Liaise with clients and multiple third parties within an international environment. Provide regular status update to management and assist in KPI measurement and reporting Assist in the creation of technical estimates and in providing feedback for commercial quotes Liaise with clients including any necessary on-site visits COMPETENCIES Prepare and plan projects Identification and mitigation of risks Monitor and report to management and clients Dealing with external collaborators and clients Experience with managing B2B projects Managing agreements with clients Certified Scrum Master Solid knowledge of development practices in .net framework Be very business aware with ideally a sound knowledge of business practices Process oriented and an eye for detail Excellent communication skills Fluent English, both written and oral Ability to document work and business requirements Good analytical skills REQUIREMENTS A degree in IT or IT and Business related topics Experience from on methods (Scrum, XP) Experience from successful team collaboration Customer driven and team player with strong interpersonal and customer facing skills. Excellent organizational and analytical skills, process and detailed oriented, a self-starter who is highly motivated to obtain goals and results. Demonstrated ability to pro-actively and effectively communicate and manage complex projects. Ability to work with customers and suppliers in multiple time zones, and under deadline pressure. Ability to lead and manage technical professionals. Excellent communication and presentation skills. Must be able to effectively manage client expectations and escalations. At least 3 years working experience in a .Net development environment Experience of business critical web development in a 24/7 business Experience in online gaming industry – preferred (optional but desirable) Knowledge of JIRA (optional but desirable) Experience in process improvement/ six sigma (optional but desirable) Knowledge of MS Projects (optional but desirable) Customer driven and team player with strong interpersonal and customer facing skills COMPANY OFFERS:   Their vision is to attract and develop the most talented people in their industry, and to provide all the necessary means and procedures to support them, not only to fill their job description but also to go above and beyond expectations!   • A competitive compensation package according to professional experience, combined with various additional benefits • An extensive training program upon induction and throughout employment • Exceptional opportunities to learn and develop in a multinational environment!    
Betting Connections Malta
Jun 19, 2019
Full time
SENIOR FRONT END DEVELOPER   Our client is looking for a Senior Front End Developer to join their Technical team! The ideal candidate would be a real team-player who is self-motivated and has a passion for what they do.   Key Responsibilities:   High-level front-end architecture Owning and designing the code versioning and collaboration processes Developing and owning list of final enhancements Performing code reviews of the eventual team Designing coding standards Creating own re-usable libraries and custom components Spec API designs to backend’s for consumption from front-end Hands-on Coding Working with providers and in an open source environment   Requirements:   Education in Web Design, Web Development or Computer Science At least 3+ years of relevant front-end development experience 3+ years’ experience in Angular4 At least 2+ years’ experience in RxJS, Redux patterns, Agile methodology & RESTFUL API design Development on multiple devices and multiple browsers (both mobile and desktop) Strong knowledge of CSS3 and JS (ES6, TYPESCRIPT) methods for highly structured application 1+ years’ Experience with GIT FLOW   Good to have:   Experience customizing Content Management Systems Experience and exposure to GraphQL .Net working experience Experience with building tooling interfaces Familiarity with JIRA, Confluence + Github  
Betting Connections Berlin, Germany
Jun 19, 2019
Full time
Start Date: Asap  Salary: DOE  Location: Germany, Berlin    About: Based in Berlin, the creative capital of Europe, my client produce casual instant win games to harness the convergence between lottery­ and casino­ gaming. We believe that our players can have the best gaming experience if the team behind the games work in small, autonomous groups and control the whole process from ideation to execution   Your Role: We’re looking for a games developer with a passion for development and new technology. If creating amazing user experiences for millions of player to enjoy is something that excites you, then this is the right opportunity for you. Us being an early stage startup, you will work closely with the core team of the company and are expected to have the entrepreneurial spirit with a "getting things done" attitude.   Your Responsibilities: ● Work in a small team to design and create HTML5 games. ● Implement and maintain game clients. ● Create and maintain documentation. ● Maintain, iterate, and improve rolled out games. ● Keep up to date with new technologies and push us to adopt and evolve our technologies with such innovations.   Must-­have Skills: ● Proficient with Typescript. ● Experience with libraries such as Pixi.js or Phaser.io. ● Knowledge of ECMAScript 6. ● Knowledge of OOP and Design Patterns. ● Ability to write clean code. ● Great experience working with HTML5.   Nice-­to-­have: ● Knowledge of modern CSS. ● Work experience in game development, visually rich applications, or advertising industry. ● Experience working in agile project environments.   Offer: ● Competitive salary plus bonus. ● An ultra-creative work environment. ● Access to all the modern tools of trade you will need. ● Extremely international company representing 15 Countries and 5 Continents already! ● A private pension plan on top of the regular pension-scheme in Germany. ● Company card with monthly credit usable across multiple stores across Germany. ● Regular team events including a weekly team lunch every Friday. ● Long-­term perspective towards our work and our biggest asset - our team! ● Flat company hierarchy.​   Sounds interesting?
Betting Connections Malta
Jun 19, 2019
Full time
We are a young and dynamic company currently looking for a Payment & Operations Specialist to reinforce our team. This versatile role reports into the Director of Payments and covers a wide range of areas and responsibilities, making it suitable for experienced candidates who want to further grow and mature as a payments expert.   Responsible for the performance & maintenance of our various payment providers and risk solutions. Monitor and positively influence company KPIs such as payments acceptance rates, cost optimising, transaction handling times, fraud levels, etc. Be a point of contact and escalation for operational queries and incidents, working closely with our experienced support team and our finance team as main stakeholders. Coordinate with our various third party platforms to ensure a smooth functioning and maintenance of our payments infrastructure. Ensure that the company adheres to all compliance policies by reviewing, executing, amending and updating existing processes and procedures. Coordinate and analyse various payments reports to identify areas of improvement or highlight relevant trends and patterns. Responsible for product management: coordinate the release of new providers, features and functionalities. Be involved in setting requirements, performing QA and live testing, as well as documenting and maintaining our knowledge base. Actively participate and support the Director in provider relationship management   Skills & expertise Minimum experience of 2 years in online payments Online gaming knowledge, especially online casino, is recommended. Outstanding communication skills; verbally and written. Multiple languages are seen as an asset, where Swedish is considered an extra plus, given the core markets. Eye for details & accuracy. Flexibility to work non-office hours  when required. Maturity, ownership & responsibility; combined with a hands-on approach in true team spirits.  
Betting Connections Malta
Jun 19, 2019
Full time
We are  a multi-award winning game studio, creating online video slots for the gambling and social gaming audience. We are growing and looking for a driven Project Manager with a couple of years of experience, a great track record and a passion for building and leading teams. We motivate ourselves by always striving to develop the best games. We work in small agile teams with the ambition to always keep improving the way we work. We are seeking a social, positive, and driven person with the ambition to create the best possible agile environment for delivering projects on time and on budget.   You will play a leading role in our development, and will be responsible for managing a couple of simultaneous cross platform projects in a dynamic and rapidly evolving environment. You will be managing both internal and external stakeholders, setting expectations and communicating reality as well as visions. You will also be working with some of the best talent in this industry and your knowledge and experience will be an invaluable factor to make both individuals and the team grow. You are a natural leader that can both lead, involve and bring energy to a team.   Qualifications and Experience: Besides a huge interest in games, leadership and project management, we would like you to have:   Excellent leadership and communication skills Excellent spoken and written English A minimum of 2-3 years of project managing complex software projects A passion for communication and transparency within the organization A passion for making teams and individuals grow Experience of agile methods such as Scrum, Kanban and Lean Ambition and drive to grow as a leader and project manager. Experience of version control and release management is meriting. Experience with GIT and Jira is meriting. Experience of game development is meriting   Who are you and what do we offer: You are a team player with strong initiative and self-motivation. We are looking for someone who is highly energetic and multi-talented; who speaks up and has plenty of ideas. In return we offer a flexible and family friendly working environment, an excellent compensation package and a challenging and rewarding job in one of the fastest growing and most exciting industries there is.    
Betting Connections Malta
Jun 19, 2019
Full time
Our client is growing rapidly and we are now looking for a skilled game developer to join or team of talented people. As a HTML5 Game Developer at the company, you will be offered a creative and challenging role in an environment that is continually evolving. Yours will be a leading role in a small game team where you can make a real difference. In our team, we want you to exchange ideas, while always proudly delivering high-quality code. We are seeking a social, positive, and driven person that strives to set the bar higher than anyone else while creating the best video slots on the market. Qualifications and Experience Besides a huge interest in games and the latest in web technology, we would like you to have : Excellent skills in web development, HTML5, CSS3 and JavaScript development Solid understanding of OOP fundamentals, MVC and other design principles Experience working with Single-page web applications A flair for computer graphics programming, animations and effects A ‘can do’ attitude We also value :  Experience working in agile, iterative environments  Experience in game development projects (hobby or professional)  Experience working with graphically performance-heavy web applications  Familiarity with other programming languages (ActionScript, Java, C++ etc)  Experience with client-server integrations and serialization techniques-  Any other creative skill, from sound design to 3D modelling Who are you and what do we offer You are a team player with strong initiative and self-motivation. We are looking for someone who is highly motivated, energetic and multi-talented; who speaks up and has plenty of ideas; who works hard, plays hard, and does whatever it takes to get the job done. In return we offer an excellent benefit package and a challenging and rewarding job in one of the fastest growing and most exciting industries there is. You will work in an ambitious, casual and fun atmosphere at an award winning company. We are also proud to say that we have an exceptionally high employee satisfaction index. With us, you will have the opportunity to make a real difference.
Betting Connections Malta
Jun 19, 2019
Full time
  Role and Responsibilities ● Contributing to ensure product owners and the team reach iteration goals. ● Leading/participating in iteration meetings (morning, retrospective. estimation) ● Developing new features ● Integrate 3rd party systems and work with 3rd party developers ● Fixing bugs ● Improving existing code base ● Reporting any known issues with the systems ● Participating in, and improving, the development process ● Keeping documentation/wiki up to date ● Contribute in the Release and Change management process Formal Role Requirements ● Knowledge in a dynamic language (Ruby, Python, JavaScript), SQL and Go ● Experience with web development ● Experience with SCM’s (git, mercurial, subversion, etc.) ● Experience with unix type systems (Mac, Linux)    
Betting Connections Malta
Jun 19, 2019
Full time
PAYMENTS ANALYST The purpose for this role is to monitor customer’s deposits, identify and check activities and ensure all player winnings are paid in a timely and efficient manner. The selected candidate will be part of a team of 10 Analysts and report to the Payments Team Leader. Responsibilities: –             Check and process online e-gaming withdrawals in fast and efficient manner –             Monitor incoming payments flows –             Make sure the payments services, provided to the customers, are undisruptive –             Actively follow industry news and trends –             Running daily Reports –             Ensuring VIP withdrawals are processed in a timely manner –             Identify and report improvement areas according to company procedures –             Work towards set KPIs –             Provide 2nd line support to Customer Support Department via our internal channels, ticket system –             Dealing with KYC if required –             Knowledge of customer verification process for different regulations –             Liaise with external payments teams to resolve any pending issues –             Report incident according to company guidelines –             Working across different Brands –             Assist the Payments Team Leader if required   Skills & Competencies –             On-line gaming experience in payments area –             Knowledge of Payment Providers systems such as e-wallets, bank providers and credit card –             Excellent attention to detail –             High proficiency of English –             Clear thinking and problem solving –             Proactivity and being able to make decision –             Flexible and willing to work on shift basis –             Working under time pressure –             Open friendly communication with other members of the team    
Betting Connections Malta
Jun 19, 2019
Full time
Our client, a growing and established start up in the UK, is looking for Web Developers for their Marketing team who have a talent for both front and back end development.   TASKS AND RESPONSIBILITIES   Developing website projects using PHP, HTML, CSS and JavaScript Integrating with third party WebSocket/autobahn.js API Writing clean and secure code Writing concise and clear documentation Optimising performance especially on mobile Coordinating with stakeholders and other departments during planning and implementation stages of projects   REQUIREMENTS   Experience in delivering commercial responsive website projects Proficient in common front end technologies: jQuery, HTML, CSS Good understanding of JavaScript and API integration (especially WebSocket) Strong grasp of defensive coding and security principles on both the client side and server side Adequate insights for User Experience Excellent verbal ad written communication skills Self-motivated and ambitious   NICE TO HAVE:    Some design experience and/or freelancer/agency strongly preferred Understanding of the gaming sector and/or gambling software development experience is beneficial Autobahn.js/WebSocket experience Modern web technologies: Progressive Web Apps, Service Worker, ECMAScript 2015+, SASS/LESS, Babel/Gulp/Grunt and various performance optimisation techniques WHAT DO WE OFFER  Fast career progression Company related and personal performance bonus Quarterly reviews Your own computer Personal training budget    
Betting Connections Malta
Jun 19, 2019
Full time
  Our client is an European iGaming affiliate company who focus on creating user-friendly, beautiful and value-added information websites about online betting, casino, and poker for our customers.  They are currently looking for an experience Italian speaking Project Manager to work remote!  As Project Manager you are responsible for the conceptual setup and execution of the Italian projects. You will supervise and coordinate the whole website creation process. This involves daily interaction with various professionals from different departments, such as design, development, and marketing.  Can you take initiative? Do you have an analytical mind and problem-solving mindset? Requirements: • Experience in iGaming industry• Proven track record of own or client-commissioned websites• Excellent communication and coordination skills• Excellent command of Italian• Good command of English We offer: • Competitive salary• Awesome team• Opportunities for personal and professional growth• Flexible working hours• Startup atmosphere and benefits• Regular team-building events, staff parties, and events If you are interested, please send your CV to Alexandra@bettingconnections.com
Betting Connections Malta
Jun 19, 2019
Full time
Our client is an international software provider for the iGaming industry.They are looking for a skilled ASP.NET Developer to join their team in sunny Malta.  Responsibilities: Design, build, and maintain efficient, reusable, and reliable code Integrate data storage solutions Ensure the best possible performance, quality, and responsiveness of applications Help maintain code quality, organization, and automatization Requirements: At least 3 years of experience working in .NET Development Knowledge and experience with ASP.NET / ASP.NET MVC, C#, SQL, JAVASCRIPT / JQUER, WEB SERVICES (SOAP/REST) Knowledge of IISWINDOWS SERVER, mongoDB,  Entity Framework knowledge- would be a plus Conversational level of English required Conversation level of Italian – would be a plus Previous work experience in iGaming industry – would be a plus   
Betting Connections Malta
Jun 19, 2019
Full time
Our client is looking for a Fullstack Developer to join their team. They are looking for an experienced profile with strong Javascript, PHP, HTML, CSS skills.   Requirements:   Minimum 5-8 years of strong web development background Experience with Laravel or equivalent PHP MVC framework Strong Javascript, PHP, HTML, CSS and skills Familiarity with MySQL and database design basics Experience using version control software in a team environment Strong communication skills, both verbal and written Willingness and desire to learn Experience working with HTML5, CSS3 (SASS, Compass), JavaScript and jQuery Experience in Git Version Control System Experience in Test Driven Development Experience or familiarity with REST based APIs consumption and creation   Desired Skills: Previous experience in Online Gaming industry Proven experience in high availability systems. Open-source projects on Github. Experience with Realtime Technologies (AMQP)  
Betting Connections Malta
Jun 19, 2019
Full time
FRAUD OPERATIONS MANAGER Our client is  looking for a Fraud Operations Manager to lead the operation of our Fraud & Security team in our Malta office that positions us as a market leader in the online & security space. Reporting directly to the Head of Fraud Operations, the Fraud Operations Manager will have 2 direct reports with overall responsibility for 30+ staff across offices. The Fraud Operations Manager will have strong subject matter expertise in the area of Fraud and Customer Verification, have the customer at the heart of all that they do and be passionate about driving efficiency and innovation, stretching the function to be best in class amongst our competitors.   KEY RESPONSIBILITIES  Include: • Along with our Fraud Operations Manager (Dublin), Responsibility for the successful operation of the Customer Fraud & Security teams in our Malta/Dublin offices including the management of our chargeback, fraud, promotion abuse, and customer verification risks. • Manage, lead and motivate the Fraud Team to deliver high performance. • Along with our Fraud Operations Manager (Dublin) , work closely with the Fraud Operations Team Leads/Shift Leads to ensure daily readiness to maximise team performance • In the short term (2018), work collaboratively within the Fraud Management Team ensure that the PPB operational transition occurs on time with seamless impact to customers and no unplanned risk exposures. • Accountable for the monitoring, delivery and reporting of KPIs across Fraud Operations to maximise team performance and effectiveness. • Use of our analytical capabilities to allow for the resolution of operational issues and suggested modifications to achieve our KPIs. • Working closely with the Head of Fraud Operations and Fraud Operations Manager (Dublin), to ensure the successful implementation and execution of the Fraud and Customer Verification strategy for the PPB Fraud team. • Manage the implementation of new process and product releases to ensure team operational readiness. • Collaborate with wider Fraud Teams including Fraud Innovation, Chargebacks, and Performance Analytics Teams to engage with key stakeholders both internal and external to the business to minimise fraud losses within the business’s risk appetite whilst maintaining excellent customer service. • Support the harmonisation of the processes of security teams to take advantage of best-in-class approaches and technology. • Assisting the Fraud Management team in evaluating new technologies and threats, making recommendations to mitigate fraud losses as well as helping identify and evaluate new tools and solutions. • Identify at least one strong successor and develop this individual’s skills via coaching and expansions of experience and responsibility • Training & Staff development. Identify high performers and work with them to achieve their goals, including internal moves/promotions. Identify underperformers and work on PDP plans to get them back on track, and identify others that need to stretch their abilities. Be accountable for fostering a culture of respect, change and learning amongst the teams • Ensuring the delivery of agreed FY 2018 efficiency and service targets.   COMPETENCIES & SKILLS  The successful candidate is likely to possess: • Commercially Savvy: Keeps up to date with current and future trends and business developments; uses this knowledge to shape and guide decisions and actions to positively impact business drivers; provides insight on the business and industry, exploring and discussing the potential implications of change   • Hungry for Results: Drives self and others to excel and raise the bar on performance; maintains a high level of personal and collective energy to achieve results that are aligned and contribute to functional performance and strategy, consistently delivers exceptional results and is undeterred by challenging circumstances   • Passionate about Punters: Builds and maintains effective working relationships with customers; gains insight and stays attuned to current and emerging customer needs; uses customer insights to build and identify creative and improved solutions; holds self and others accountable for delivering services that exceed customer expectations   • Big Thinker: Balances strategic objectives with day to day activities; drives efforts and initiatives which will have the greatest strategic impact; considers and explores scenarios and possibilities to help the team and/or organisation prepare and succeed in the future   • Grows Talent: Places a high priority on the development of others and continuous learning; provides constructive feedback and real time coaching to support others development; recommends and facilitates activities and assignments that support others development; where relevant identifies successors and ensures they are ready for key roles     BACKGROUND  Essential Skills and Experience • A fraud/ financial crime professional that has extensive demonstrable experience of fraud management ideally in a gaming, financial service or insurance environment. • Strong understanding of the drivers of security and fraud within an online business. • A leader who can demonstrate their ability to motivate staff and to strike the correct balance between the provision of excellent customer service and fraud containment. • Highly developed communication skills and an ability to build and maintain working relationships with the wider business. • Numerate with an analytical mind. • Ability to manage senior stakeholders in pressure situations to deliver results to tight deadlines. • Demonstrable experience of driving efficiency (including cost, use of technology, etc.) whilst delivering a “best in class” customer experience • Powerful influencing and problem solving skills with proven track record. • Strong commercial acumen with a history of adding value across the wider business and a track record of developing flexible solutions in fraud and risk to changing business needs.   Desirable Skills and Experience  • Fraud project management experience. • A full understanding of key legislation, regulatory bodies and best practice deployed within the fraud specialism. • Bachelor’s degree in a business or technology discipline.  
Betting Connections Malta
Jun 19, 2019
Full time
Our client is the world leader in live casino services and provides an excellent service to the clients around the globe with innovative and constantly developing technologies. The business is dynamic, fast and fun but the core element are values and the team. They believe in integrity, fair play and hard work. They are diverse individuals working as one team, all driven by the same ambition – to be the best at what they do.   Job description:   If you are a dynamic, driven and self-motivated, and you want to be part of a team that brings together brilliant individuals then you should send us your application. As a games presenter, you’ll need to be good at multi-tasking. As well as bringing warmth, energy and enthusiasm to the game table Host a variety of casino games live on camera for real players Manage the game table and carry out all gaming operations and procedures including monitoring and updating back-end systems Ensure fair play Maintain the highest professional standards at all times Interact with, and provide an engaging and rewarding experience for our live players Participate in table promotions, internal and external media campaigns such as photo shoots and brand publicity when required Being a dedicated brand ambassador with true passion for people. Qualifications: Fluent knowledge and understanding of English and German A desire to provide exceptional customer service A positive, pro-active approach to work, with a flexible, can-do attitude A sense of responsibility and aspire to be the best at what you do The ability to work as part of a wider team and be adaptable to changing business needs – this could include changing shift patterns and providing cover for colleagues
Betting Connections Malta
Jun 19, 2019
Full time
Our client is the world leader in live casino services and provides an excellent service to the clients around the globe with innovative and constantly developing technologies. The business is dynamic, fast and fun but the core element are values and the team. They believe in integrity, fair play and hard work. They are diverse individuals working as one team, all driven by the same ambition – to be the best at what they do.   Job description:   If you are a dynamic, driven and self-motivated, and you want to be part of a team that brings together brilliant individuals then you should send us your application. As a games presenter, you’ll need to be good at multi-tasking. As well as bringing warmth, energy and enthusiasm to the game table Host a variety of casino games live on camera for real players Manage the game table and carry out all gaming operations and procedures including monitoring and updating back-end systems Ensure fair play Maintain the highest professional standards at all times Interact with, and provide an engaging and rewarding experience for our live players Participate in table promotions, internal and external media campaigns such as photo shoots and brand publicity when required Being a dedicated brand ambassador with true passion for people.   Qualifications: Fluent knowledge and understanding of English and Norwegian A desire to provide exceptional customer service A positive, pro-active approach to work, with a flexible, can-do attitude A sense of responsibility and aspire to be the best at what you do The ability to work as part of a wider team and be adaptable to changing business needs – this could include changing shift patterns and providing cover for colleagues