Nordic Jobs Worldwide

NORDIC JOBS WORLDWIDE

We are professional Nordic recruitment specialists focused on connecting candidates from Sweden, Finland, Norway and Denmark with businesses from all over the world.

Our ambition is to match the most exciting jobs around the world with candidates from the Nordic region.

Our Candidates apply for jobs because of their unique language or competence. We find the best solutions to suit every client’s needs when it comes to advertising available positions and to build a relationship and visibility to our seeking candidates.

Nordic Jobs Worldwide is a fresh company hungry to become the largest Recruitment agency in the Nordic region that specialize in finding talent with specific Nordic languages. The goal is to become the “go to” agency for Nordic speaking recruitment solutions.

We aspire to be best at what we do and will always find new solutions that attract our clients and candidates.

Nordic Jobs Worldwide currently holds over 30 years of recruitment experience between all its partners and has already become a valuable recruitment extension to many businesses worldwide.

Further to our experience in working with Nordic languages we make most our placements within the commercial sector which includes Customer Service, Sales, IT, Management, Financial, Legal, HR, Marketing, and many more white-collar style positions but give us a job description and person specification and we will use all our resources to fill it.

Tomorrow is a new day!

Nordic Jobs Worldwide Malta
Jul 18, 2019
Full time
We are looking fro a German speaking Customer Support Agent for our client in Malta! Do you have interest or experience with customer service? Are you looking to relocate to a warm destination? About our client Our clients is online casino headquartered in Malta.  Why work in Malta? There is no doubt that Malta is a popular and attractive destination for Europeans looking for the sun and the good life! There are many advantages to living in Malta besides the 321 days of sunshine per year. It is very easy to rent an apartment and has only 0.3% criminal incidents per 1,000 inhabitants. English is also the official language of Malta, which means that one can integrate and easily understand other people. Also all health expenses in Malta are free and as long as you are employed in a company, you get full support if anything would happen to you! Pretty amazing! Beach, bars of good cafes, restaurants, pubs and shopping are all just a 14 minute walk from your new workplace! What will you be doing?   You will be the first point of contact with our players through live chat, email and phone calls. All aspects of this role are customer centered and focused on delivering the best possible experience. You will be mainly responsible for: Deliver a high level of customer service regarding queries and inform customers about promotions and deals on site Identify and support players with difficulties they might encounter Enable our players with quality solutions in a timely, personal and professional manner that exceeds the customers’ expectations Provide explanations to customers about products/site/policies Build a trusting relationship through accurate answers and a positive vibe Understand, guide and support players in Responsible Gambling  Collaborate with our Fraud and payments team in customer queries Understand AML and report any suspicious activity   Who are you? A native or fluent German speaker who can also speak/write English fluently You have a positive and a can-do attitude with a flexible approach  You enjoy learning and sharing your knowledge with others You have a genuine interest in iGaming and eager to learn more You take pride in giving support to people with empathy and show engagement in delivering an excellent service An excellent listener    What the client offers Apart from our vibrant and sunny offices and smashing team, here is what they offer you:  Competitive salary Annual fitness allowances Daily fresh fruit Breakfast Wednesdays Private Health insurance Quarterly company and team events VIP tickets to many events and festivals showcasing world class DJ’s Local Football tickets Annual company trip abroad Learning and development opportunities Education allowance Corporate VIP discount scheme   Sounds exciting? Please email elisabeth@multilingualjobsworldwide.com  to apply!
Nordic Jobs Worldwide Barcelona, Spain
Jul 18, 2019
Full time
Danish Technical Support Advisor  Our client is open-minded, sociable and proactive people who are business orientated and have a keen interest in IT.  You will be given the opportunity to forge a career in an international and continuously growing company based in the centre of sunny Barcelona.  The partners that they work with are world famous brands from the worlds of IT and technology, digital marketing, online advertising and social media. Why move to Barcelona? Barcelona is a beautiful city and is the capital of the Catalonia region of Spain. The city is famous for its art and fine architecture, and of course football. Barcelona has 4. 7 million inhabitants and the city has both city life and beach life at the same time. This is one of many reasons that Barcelona has become very popular in recent years. It is also no secret that Barcelona has a fantastic nightlife and good shopping opportunities. Responsibilities: •  Maintain client relationships through product support over the phone •  Respond to incoming calls and email from enterprise clients •  Manage effectively all incoming incidents in a customer service environment •  Gather information from customers, troubleshoot technical and account issues •  Excellent listening and communication skills, both written and verbal (Sales experience is a plus) •  The agent is a business consultant capable of understanding customer's business challenges and tailor a solution adapted to their need •  Confident at overcoming product objections Requirements: •  Native speaker with fluent English •  Great teammate •  Willingness to learn and apply new technologies •  Analytical skills with demonstrated problem solving ability desired •  Ability to operate in high pressure situations •  Good technical skills and knowledge preferable -Excellent communication skills. Conditions: •  Salary: Fixed salary + bonus •  Relocation package (if you are living abroad) •  Excellent, ongoing training and monitoring •  Multicultural environment •  Discount in language courses Interested? Please send your English CV to mads@nordicjobsworldwide. com
Nordic Jobs Worldwide Lisbon, Portugal
Jul 18, 2019
Full time
Have you always dreamed of living in sunny Lisbon? Teleperformance gives you the opportunity! Do You love to work with service and new technology? Do you generally have interest in the development of various technological products? If you're creative, extrovert and willing to roll up your sleeves and get things done in a hectic and stressful environment where things change quickly, this might be the position for you. We are currently looking for a customer service consultant who can become a part of Teleperformance's growing team in Lisbon, Portugal. Get to know the company The company is the world's largest supplier in outsourcing CRM and customer service. They offer outstanding customer service and technical support. The company was founded in Paris, France in 1978 and is a global company in 65 countries with more than 190 000 employees distributed in 311 offices. Working in Teleperformance includes handling incoming customer inquiries through several different channels like phone, email, social media and more. The company offers good career opportunities and has a great focus on Personal and professional development. Want to know what it's like to work in Teleperformance Portugal? Check out their video here:   https://www. youtube. com/watch?v=39CwBhp7k1w Why Lisbon? Lisbon is the capital of Portugal and has around 500 000 inhabitants in the central part of the city, and around 2. 8 million throughout the metropolitan area. In Lisbon, there is everything possible to do. It is a city that is close to the sea, can offer great shopping, night life and has an incredible cultural heritage and many magnificent buildings. On Portugal's "Riviera" west of Lisbon, the popular bathsuits are Estoril and Cascais.  In Estoril there is also one of Europe's largest casinos. Lisbon can offer, during much of the year, a lovely climate and a glorious weather. This is one of the many reasons why Lisbon has become one of the most popular destinations for European travelers. The climate has what is called subtropical – Mediterranean climate, which means that there are mild winters and warm Summers. Many say that Lisbon is the new Barcelona. Lisbon has simply one can wish for: sun, warmth, good nightlife, relaxed levestil, shopping, culture, big city, parks and so clear surfing! Work Tasks as a customer service consultant, your role will be to solve and deal with issues coming in through phone, mail and live chat. You want to work with a variety of channels and deliver an optimal customer service experience to each individual customer. You will also; Implement creative methods to improve customer experience and relationships. Constant could deliver on numbers and targets that have been set.   Prioritize and deliver an unprecedented service experience to your agencies. Communicating with agencies proactively, by phone and Mail. Creative solutions for improving communication and call technology Qualifications Relevant work experience from service professions Fluent in both written and spoken Danish Fluent in English both written and spoken Analytical and solution oriented. A team plays with good communication skills. Passionate about customer service A desire to learn and develop. Teleperformance offers you Flight Apartment Taxi that picks you up at airport Free Training Membership 3 weeks of intense introductory training and specific sales training Coaching as permanent help and to ensure constant development The company will assemble a career line to develop you Continuous training and with different certifications in different products and methods. Weekly and monthly competitions. Employee of the world's largest supplier of contact Service Center. Good colleagues, social events and personal development. Dynamic work with good working environment that is motivated and wants to go far. Other Fulltime-40 hours per week, Monday to Friday-08. 00-17. 00 Long term contract Is this the perfect position for you? Send your ENGLISH CV to mads@nordicjobsworldwide.com For questions around the post, contact Mads Nybakk at + 47 97 66 92 97. Enter the  www.nordicjobsworldwide.com   To   see all our vacant positions!
Nordic Jobs Worldwide Lisbon, Portugal
Jul 18, 2019
Full time
Have you always dreamed of living in sunny Lisbon? Teleperformance gives you the opportunity! Do You love to work with service and new technology? Do you generally have interest in the development of various technological products? If you're creative, extrovert and willing to roll up your sleeves and get things done in a hectic and stressful environment where things change quickly, this might be the position for you. We are currently looking for a customer service consultant who can become a part of Teleperformance's growing team in Lisbon, Portugal. Get to know the company The company is the world's largest supplier in outsourcing CRM and customer service. They offer outstanding customer service and technical support. The company was founded in Paris, France in 1978 and is a global company in 65 countries with more than 190 000 employees distributed in 311 offices. Working in Teleperformance includes handling incoming customer inquiries through several different channels like phone, email, social media and more. The company offers good career opportunities and has a great focus on Personal and professional development. Want to know what it's like to work in Teleperformance Portugal? Check out their video here: https://www. youtube. com/watch?v=39CwBhp7k1w Why Lisbon? Lisbon is the capital of Portugal and has around 500 000 inhabitants in the central part of the city, and around 2. 8 million throughout the metropolitan area. In Lisbon, there is everything possible to do. It is a city that is close to the sea, can offer great shopping, night life and has an incredible cultural heritage and many magnificent buildings. On Portugal's "Riviera" west of Lisbon, the popular bathsuits are Estoril and Cascais.  In Estoril there is also one of Europe's largest casinos. Lisbon can offer, during much of the year, a lovely climate and a glorious weather. This is one of the many reasons why Lisbon has become one of the most popular destinations for European travelers. The climate has what is called subtropical – Mediterranean climate, which means that there are mild winters and warm Summers. Many say that Lisbon is the new Barcelona. Lisbon has simply one can wish for: sun, warmth, good nightlife, relaxed levestil, shopping, culture, big city, parks and so clear surfing! Work Tasks as a customer service consultant, your role will be to solve and deal with issues coming in through phone, mail and live chat. You want to work with a variety of channels and deliver an optimal customer service experience to each individual customer. You will also; Implement creative methods to improve customer experience and relationships. Constant could deliver on numbers and targets that have been set. Prioritize and deliver an unprecedented service experience to your agencies. Communicating with agencies proactively, by phone and Mail. Creative solutions for improving communication and call technology Qualifications Relevant work experience from service professions Fluent in both written and spoken Norwegian Fluent in English both written and spoken Analytical and solution oriented. A team plays with good communication skills. Passionate about customer service A desire to learn and develop. Teleperformance offers you Flight Apartment Taxi that picks you up at airport Free Training Membership 3 weeks of intense introductory training and specific sales training Coaching as permanent help and to ensure constant development The company will assemble a career line to develop you Continuous training and with different certifications in different products and methods. Weekly and monthly competitions. Employee of the world's largest supplier of contact Service Center. Good colleagues, social events and personal development. Dynamic work with good working environment that is motivated and wants to go far. Other Fulltime-40 hours per week, Monday to Friday-08. 00-17. 00 Long term contract Is this the perfect position for you? Send your ENGLISH CV to mads@nordicjobsworldwide.com For questions around the post, contact Mads Nybakk at + 47 97 66 92 97. Enter the  www.nordicjobsworldwide.com To see all our vacant positions!
Nordic Jobs Worldwide Riga, Latvia
Jul 18, 2019
Full time
Would you like to join our client in Riga and be part of their team with a friendly atmosphere and excellent growth opportunities? If so, then you definitely should apply! We are currently looking for new talents to join our client!  Our client in Riga, Latvia is convinced that creativity and communication based on pleasant and personalized attitudes are the cornerstones of building a successful customer service team. Why Riga? Riga is the capital and the largest city in Latvia. Around one third of Latvian people live in this city. The city is called the Paris of Baltic, because of its rich culture (the city was founded in 1201). Riga's historic center is on the UNESCO World Heritage Site. This is also the reason why so many tourists travel to this beautiful city. If you want to move to this beautiful city, it's worth knowing that the country has fantastic and untouched nature that is worth discovering. The city also contains amazing culture and a rich tradition. The Client Our client is a global company with offices in 22 countries with over 30,000 employees. The offices in Riga have 500 employees and were started in 2001. They offer customer service, sales and technical support through their contact centers. They know that customers are the blood of the company, and it is important for them to deliver outstanding customer service to their customers. Our customer's task is to ensure that the customers in their company have good experiences with their customer service and that they constantly look after getting better. Now our customer is looking for a customer service consultant to Riga! They are looking for someone who can provide the customer with the best service and a person who can work 100%. The company has many service-minded people who work each day against a common goal of having the best customer service. Could this be you? Read on! Work Tasks & Qualifications Work Tasks & Qualifications Your assignments will consist of telephone, chat and mail. You will work towards providing outstanding service to all Polish customers through these communication portals.You will sit in a Polish team and work with the Polish marked. Requirements Good communication skills in Polish, both written and oral Outgoing - likes to chat with people! Interested in learning more about call technology and other coaching to make you even better in your job What they offer?   Welcome package! Flight Refund Paid hotel the first 30 days from your arrival Help to find permanent residence after 30 days Health insurance Exciting and fun events (Summer parties, Christmas tables, etc.) Monday to Friday:  9:00-00:00, in Saturdays from 9:00-21:00, Sunday's off. You will be working 40 hours a week (five 8 hour shifts). Each month you will have the opportunity to provide your schedule preferences for next month letting us know if you would prefer working for example more mornings or evenings, less weekends etc.   Other information Training: the first two weeks. Training is paid Did this sound amazing? Send us your English CV to marte.hansen@nordicjobsworldwide.com
Nordic Jobs Worldwide Mosta, Malta
Jul 18, 2019
Full time
We are looking for a Danish-speaking, Junior Digital Marketing Specialist. Our client in sunny Malta is currently looking for an openminded and creative colleague to participate in their in-House media agency. The job will be to serve all the different digital marketing channels that work across teams. You will need to coordinate and develop digital campaigns for the Danish market. As Digital Marketing Specialist you will report to the head of the media and on a daily basis, work closely with the Danish “Country Manager”, and the Danish “Daily Show Manager” (CRM). Why work in Malta? There is no doubt that Malta is a popular and attractive destination! There are many advantages to living in Malta. Among other things, it is very easy to rent an apartment. Malta is also a very safe country, and according to Eurostat, Malta has only 0. 3% criminal incidents per 1,000 inhabitants. Of course it's also hard to beat 300 days of sunshine a year! For people who love warmth, Malta is almost perfect! English is also the official language of Malta, which means that one can integrate and easily understand other people. Also all health expenses in Malta are free and as long as you are employed in a company, you get full support if anything would happen to you! Pretty amazing! Moving to Malta gives you the opportunity to experience both the city and the beach at the same time. Here you can wander around Valletta and experience the beautiful little streets, which remind you of Italian architecture at its best. At the same time you have many great swimming possibilities just a short bus ride away. If you like to shoppe Sliema instead! The beautiful city of Sliema is located along the coast with a view across the bay of Valletta, in the midst of Valletta and Saint Julian's. Here are the bars of good cafes, restaurants, pubs and shopping. The best part is that all this is 14 minutes walk from your new workplace! Main areas of responsibility Development of the Danish digital campaigns across PPC, social media and programmatic. Monitor Danish campaigns, communicate with internal stakeholders, creative agencies and sellers on issues as needed Performance of quality assurance in creative assets and management of final approval Reporting on the results of digital campaigns for the Danish market Creating and optimizing to ensure marketing efficiency Being a focal point among the media teams for the Danish market Competitor Research of digital marketing campaigns on the Danish market Understand the local market to create market-specific, tailored and viral digital marketing offerings Be a team player by sharing ideas, concepts and responsibilities across teams Requirements: Passion for digital marketing, especially social media, programmatic advertising and PPC Willing to learn at a fast pace Team player and positive attitude Good analytical, troubleshooting and problem-solving skills together with the ability to collaborate interfunctionally with great attention to detail BS-degree or equivalent in experience (marketing, computer science, engineering) is preferred. A genuine interest in Danish sports, knowledge of Danish culture and other major happenings on the local market Danish native with fluent level of English Benefits Relocation package (200 eu flight after 6 months refund) + 2 weeks accommodation Taxi pick up at airport Performance & Ultimate Journey Bonus: Up to 5,000 eu Health insurance VIP card for buying clothes/food etc. Meal allowance Events, summer party/Christmas party etc. Are you interested and want to hear more about the opportunity? Send me your CV in English at marte@nordicjobsworldwide.com today!
Nordic Jobs Worldwide Tallinn, Estonia
Jul 18, 2019
Full time
Our client, The Linde Group, is a world-leading gases and engineering company with around 64,000 employees working in more than 100 countries worldwide. AGA is part of The Linde Group and is leading company in Nordic and Baltic countries. AGA manufactures and markets industrial gases, specialty gases and medical gases for all applications. Visit www. aga. ee for further information. We are looking for enthusiastic Danish speaking customer service-oriented people to join a great team of international specialist and work together for a respected employer that will support your personal growth and development. Customer Service Administrator We are looking for candidates from all walks of life to expand our team in Tallinn. Your language skills are the key - very good command of Danish and English is a must. It is your advantage if you have similar experience from your previous employments. You will provide exceptional service to our customers, leaving them with a positive feeling over the phone and emails. Our customer service team is located in Tallinn office of AGA Business Service Center, working time is during business hours. Qualifications • Strong communication skills in Danish and English • Customer Service experience is beneficial • Experience from working with Word and Microsoft in general • Interested in a career within AGA The client offers We are offering you the opportunity for professional development in an international environment. It is an interesting job in a stable company promoting innovative and modern technologies. All necessary trainings are provided on site. You will work in a modern working environment with a good location in Tallinn, Estonia. They also offer: • Paid relocation package • Paid winter vacation • Free public transport all over the city • Free parking right by the office • The company help you with the ID number • Life and health insurance Other information • Start date: ASAP (Can be flexible) • Relocation: Yes, paid relocation with 1500 Euroes gross. • Working hours: 40 hour
Nordic Jobs Worldwide Warsaw, Poland
Jul 18, 2019
Full time
Now we are looking for Norwegian speakers to work with Customer Service. Are you looking for new opportunities and a new career path? Jobs in Warsaw To be the capital of Poland and a large city, it is very cheap to live in Warsaw. Food and drinks are so cheap that it sometimes pays to eat at the restaurant, then to cook the food at home. Transport costs about 140Zl every three months and then you have free access to a variety of types of means of transport. Do you want to have a drink with friends? Do not worry, because in Warsaw you will find a bar on every corner! Warsaw offers cheap spa and massage facilities and has great shopping streets. Do you have the sense of fashion and want to live in a city where it is popular nightlife? Then Warsaw is the perfect destination for you! Words from a former candidate: "To live in Warsaw is absolutely amazing. I get the best of both worlds: Western Sophisticated and Eastern humility – Western facilities at eastern prices and a city that is quite defined by its past but also has a secure future in Europe. " Description of the job We are looking for a customer service consultant who has experience with customer service and knows what good service consists of. You will be part of a Norwegian team that already lives in Poland. Are you willing to learn and work hard? Then this is the position for you! The position requires you to speak fluent Norwegian and English. Work tasks may involve: Manage email and incoming phone calls, build a good relationship between you and your clients Identify opportunities and solutions for different challenges Working closely with management and/or other teams in the company Ability to work with global clients Opportunity to work in a multinational environment (our client has almost 30 different languages within the company) Qualifications we look for in you! You speak Norwegian at a native level Fluent in English Eye for details The ability to work analytically in a problem-solving environment while having the ability to plan, organize and act in your work so that you reach your goals Good knowledge in Excel and Word Education in Finance, Accounting or Economics is an advantage Customer service/Accounting experience will be an advantage The company offers you Support in further development of your career – learning from colleagues, training and exercise, this allows you to achieve your goals and boost your skills Using foreign languages and new technological solutions, collaborating with different clients CRS activities and a rich social life – the company has a book club, International Food Club, Accenture Runners Club, family events, cultural meetings, photo lessons classes, climbing, football and swimming. Full Work-Comfort – private medical care, life Insurance, and access to the MyBenefit platform Relocation Package-1-month salary + refund of ticket Is this the perfect position for you? Send your ENGLISH CV and application to marte@nordicjobsworldwide. com For questions regarding the post, contact Marte Holt Larsen; + 47 40 46 05 40
Nordic Jobs Worldwide Lisbon, Portugal
Jul 18, 2019
Full time
Our client The client is located in over 150 offices spread over 25 countries throughout the world. The company combines comprehensive customer service with digital, training and technological expertise to help build brand and improve customer satisfaction. They collaborate with their customers to effectively exploit the industry's explosive digital transformation to ensure an innovative end-to-end solution to manage and enhance customer experience. Customer Support Consultant We are looking for candidates with different backgrounds to expand their client's office in Lisbon. In your work as customer support, your work tasks will be to answer incoming calls and email. Language skills are the key in these positions and it is very important that the candidate in question has good Norwegian and English knowledge. It would also be a great advantage if you are a person who quickly manages to get into new technologies. Requirements: - Fluent in Norwegian/Swedish and English oral and written (mandatory) - Available for work 8 hours work per. day in fixed shift (Monday to Sunday from 08 to 20) - Strong in communication and interpersonal skills - Experience from a similar role in the travel industry will be a plus - Experience with using the MS Office suite, Outlook and Excel will be a plus - Can pick up new technology quickly - For non-EU applicants it is mandatory to hold a valid work permit For more information send your English CV to marte.hansen@nordicjobsworldwide. com
Nordic Jobs Worldwide Warsaw, Poland
Jul 18, 2019
Full time
Now we are looking for Danish speakers to work with Customer Service. Are you looking for new opportunities and a new career path? Jobs in Warsaw To be the capital of Poland and a large city, it is very cheap to live in Warsaw. Food and drinks are so cheap that it sometimes pays to eat at the restaurant, then to cook the food at home. Transport costs about 140Zl every three months and then you have free access to a variety of types of means of transport. Do you want to have a drink with friends? Do not worry, because in Warsaw you will find a bar on every corner! Warsaw offers cheap spa and massage facilities and has great shopping streets. Do you have the sense of fashion and want to live in a city where it is popular nightlife? Then Warsaw is the perfect destination for you! Words from a former candidate: "To live in Warsaw is absolutely amazing. I get the best of both worlds: Western Sophisticated and Eastern humility – Western facilities at eastern prices and a city that is quite defined by its past but also has a secure future in Europe. " Description of the job We are looking for a customer service consultant who has experience with customer service and knows what good service consists of. You will be part of a Norwegian team that already lives in Poland. Are you willing to learn and work hard? Then this is the position for you! The position requires you to speak fluent Danish and English. Work tasks may involve: Manage email and incoming phone calls, build a good relationship between you and your clients Identify opportunities and solutions for different challenges Working closely with management and/or other teams in the company Ability to work with global clients Opportunity to work in a multinational environment (our client has almost 30 different languages within the company) Qualifications we look for in you! You speak Danish at a native level Fluent in English Eye for details The ability to work analytically in a problem-solving environment while having the ability to plan, organize and act in your work so that you reach your goals Good knowledge in Excel and Word Education in Finance, Accounting or Economics is an advantage Customer service/Accounting experience will be an advantage The company offers you Support in further development of your career – learning from colleagues, training and exercise, this allows you to achieve your goals and boost your skills Using foreign languages and new technological solutions, collaborating with different clients CRS activities and a rich social life – the company has a book club, International Food Club, Accenture Runners Club, family events, cultural meetings, photo lessons classes, climbing, football and swimming. Full Work-Comfort – private medical care, life Insurance, and access to the MyBenefit platform Relocation Package-1-month salary + refund of ticket Is this the perfect position for you? Send your ENGLISH CV and application to marte@nordicjobsworldwide. com For questions regarding the post, contact Marte Holt Larsen; + 47 40 46 05 40
Nordic Jobs Worldwide Belfast, UK
Jul 18, 2019
Full time
Our client work in partnership with one of the world's largest e-commerce and internet payment companies. In Belfast, we provide support for their Danish, Dutch, Norwegian & Swedish customers. The Role: · Providing a high level of professionalism and customer service for a world leading brand · Handle and respond to inbound phone calls and occasional email inquiries in a call centre environment · Research and resolve inquiries verbally, in writing and online · Maintain and promote a positive attitude whilst meeting productivity goals · Maintain high confidentiality at all times Are you what we’re looking for? · Fluency in written and spoken English & Swedish, Danish or Norwegian · A minimum of 3 months’ experience in a customer service environment · Experienced with Microsoft Office & good working knowledge of internet. The ability to learn and adapt to new software · Ability to work to targets, handling times and customer satisfaction · Experience of working in a team environment · Able to communicate effectively via telephone, with active listening and clearly speaking to the customer along with the ability to communicate effectively via email · Ability to multitask, plan and organize. Hours: 40 hours/week on a rotational shift pattern, Monday to Sunday, 7. 00-18. 00 What can we offer you? · Bright, modern, exciting place to work with excellent staff facilities. · City centre location. · Onsite gym, yoga room and cafe. · 28 days annual leave. · Employee discounts scheme. · Pension scheme. · Excellent relocation package. · Annual Reward & Recognition Ceremony. · Professional development opportunities. For more information about the position send your English CV to marte.hansen@nordicjobsworldwide. com
Nordic Jobs Worldwide Athens, Greece
Jul 18, 2019
Full time
Nordic Jobs Worldwide is looking for Norwegian Customer Service Agents for our client in Athens, Greece Do you speak Norwegian and want to gain international experience within customer service and the IT industry? Then we have a golden opportunity for you! About the company Our partner is the market leader in Customer Care Services. They were awarded as the “Best Multi-Lingual Contact Center in Europe, 2017” and as a “Great Place to Work, 2017” in Greece. Their continuously growing international family consists of 6,300 dedicated employees that provide top quality first line customer service & technical support for leading companies in 36 languages. More than 91 nationalities make their working environment the most interesting multicultural one found in Greece. You will be asked to: Interact effectively with existing customers via Calls, E mails or Chat in Norwegian. Handle customers’ complaints and issues with patience and empathy. Be able to solve efficiently all the technical issues. Record details of customer contacts and actions taken. We are looking specifically after you that have a good work attitude and service in your blood. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming city of Athens. Benefits : Competitive monthly salary as well as a monthly performance bonus Extra payment for Night shifts, Overtime, Greek Holidays & Sundays Ongoing paid training using the latest technologies Both private and public health insurance coverage In house doctor On site canteen Casual dress code Fun team activities inside and outside the company Lots of benefits and discounts for all their employees Did we just describe you? Then we would be happy to hear from you!  Send your English CV to marte@nordicjobsworldwide. com
Nordic Jobs Worldwide Mosta, Malta
Jul 18, 2019
Full time
We are looking for a Norwegian speaking Customer Support Agent for our client in Malta! Do you have interest or experience with customer service? Are you looking to relocate to a warm destination? About our client Our clients owner is an expert poker player and a star affiliate. Their site was born online in 2011 where a handful of entrepreneurs who had a knack for entertaining others helped build their second home into what it is today.   Why work in Malta? There is no doubt that Malta is a popular and attractive destination. There are many advantages to living in Malta. Among other things, it is very easy to rent an apartment. Malta is also a very safe country, and according to Eurostat, Malta has only 0. 3% criminal incidents per 1,000 inhabitants. Of course it's also hard to beat 300 days of sunshine a year! For people who love warmth, Malta is almost perfect! English is also the official language of Malta, which means that one can integrate and easily understand other people. Also all health expenses in Malta are free and as long as you are employed in a company, you get full support if anything would happen to you! Pretty amazing! Moving to Malta gives you the opportunity to experience both the city and the beach at the same time. Here you can wander around Valletta and experience the beautiful little streets, which remind you of Italian architecture at its best. At the same time you have many great swimming possibilities just a short bus ride away. If you like to shoppe Sliema instead! The beautiful city of Sliema is located along the coast with a view across the bay of Valletta, in the midst of Valletta and Saint Julian's. Here are the bars of good cafes, restaurants, pubs and shopping. The best part is that all this is 14 minutes walk from your new workplace! What will you be doing ?  You will be the first point of contact with our players through live chat, email and phone calls.  All aspects of this role are customer centric and focused on delivering the best possible experience.  You will be mainly responsible for: Greet and communicate with customers in a warm and empathetic fashion Deliver a high level of customer service to customers regarding their queries and inform them about promotions and deals on site Identify and support players in difficulties they might encounter Enable our players with quality solutions in a timely, personal and professional manner that exceeds the customers’ expectations Provide explanations to customers about products/site/policies Keep up to date with new information/policies Build a trusting relationship through accurate answers and a positive vibe Understand, guide and support players in Responsible Gambling  Collaborate with our Fraud and payments team in customer queries Understand AML and report any suspicious activity Update customer account/details with necessary information when needed Who are you? A native or fluent Norwegian speaker who can also speak/write English fluently You have a positive and a can-do attitude with a flexible approach  You enjoy learning and sharing your knowledge with others You have a genuine interest in iGaming and eager to learn more You take pride in giving support to people with empathy and show engagement in delivering an excellent service An excellent listener  A team player that can work independently Company offers : Competitive salary Private Health insurance Quarterly company and team events Annual company trip Learning and development opportunities Interested and ready for a career move?  To apply for the service please send your English CV to marte@nordicjobsworldwide. com
Nordic Jobs Worldwide Dublin, Ireland
Jul 18, 2019
Full time
We are looking for YOU who speak Norwegian to an exciting position in Dublin! As a technical support analyst, you will work on resolving remote users ' IT issues using a first-time repair or by submitting onsite support. You will receive clients that need technical support by phone, call handling systems or email. To work in this position, we want you to be willing to work on variable skifts patterns on request. Why travel to Dublin? Dublin offers both an international feel, while the city has its charming Irish character-you won't have a lack of new things to see and experience. What's so amazing about Dublin is that even if you live in the heart of the city, you're only half an hour away from some of the most beautiful natural landscapes. In addition to many opportunities for an outdoor lifestyle, there are many activities in the city as well. It's a vibrant night life, great restaurants, events and spas. Information about your future work space The company is the world's leading end-to-end IT service business, serving nearly 6000 private and public customers from a variety of industries in 70 countries. The company's technology, their global talent and comprehensive partner network help customers leverage the power of innovation to thrive on change and guide digital transformation journeys. Responsibilities Validating and diagnosing customer problems Provide customer with a solution by collecting information about the issue or passing the call to the correct team Manage calls at a specific service level Tasks Respond to inquiries quickly and professionally Log/Confirm all requests in the database Solve customer problems using relevant tools and systems Manage all calls and provide regular updates to customers Conduct inquiries to defined timeframes Work to achieve individual and collective goals To comply with/complete ad-hoc requests or tasks Be a mentor to new hires Quality assurance that standards are observed in both calls and inquiries Protecting confidential and sensitive information and materials Maintain strict adherence to license, copyright and trademark law Monitor ticket queues and handle this correctly Provide support for multiple desktops Candidate Profile :D an ideal candidate has previous experience in managing a fast and stressful role in an ever-changing business environment. You are customer-oriented, enthusiastic, polite to customers and motivated to take responsibility for both customer engagement and problem solving. We're looking for someone with a strong team focus with great customer service and phone capabilities. The appropriate candidate has a technical competence and a basic understanding of various hardware and software and Microsoft. It is desirable that you have experience with technical support, as well as delivering front-line service directly to customers in an international company. Required Properties Customer service Experience communicating to customers Ability to communicate effectively both orally and in writing Ability to follow specific processes and procedures Experience with process-controlled environment Ability to identify problems Ability to apply analytical and investigative skills to solve customer problems Communicate knowledge to others Adapt to a changing environment Technical Requirements Windows XP, Windows 2000 Microsoft Office Suite Knowledge of "Printer hardware" Local network knowledge Knowledge of Remote Access tools The company offers Move Package Career development GYM Membership Free shuttle bus Free parking space for employees Budget for social activities Does this sound interesting? Send me your English CV to mads@nordicjobsworldwide. com call like 97669297 for questions regarding the post. Feel free to visit www. nordicjobsworldwide. com to see an overview of all our vacant positions worldwide!
Nordic Jobs Worldwide Malta
Jul 18, 2019
Full time
There is no doubt that Malta is a very popular destination for expats and there is a lot that this little island has to offer. Its 300 days of sunshine, history, culture and entertainment is what makes it most desirable not to forget to mention that Malta might be one of the best countries in the world for a good work-life balance. A well established company within the iGaming industry are looking for a Swedish Speaking Content writer. Someone who is passionate, creative and innovative!   What will you be doing?   As a content writer you are indulged in professional content writing by producing interactive content for online use. You can easily set an appropriate tone of voice for any material or ongoing project. You will be mainly responsible for:  Writing new game release reviews Creating content for online promotions for website, email, and promotional mailouts Writing news regarding new game releases and other updates Conducting technical detail research about games Developing content to aid in building consumers’ confidence and our brand’s reputation Conducting technical detail research about games Playing and testing several different slot games to learn about the features, bonuses, and free spins   Who are you? You have an excellent command of Swedish and English You have impeccable proofreading skills You are knowledgeable with SEO Tricks You can seamlessly adapt with the different intricacies and nuances of each writing genre You are able to achieve high readability score You can produce crisp & presentable content while sticking to prescribed word counts You have an excellent knowledge of Microsoft Word and Google Docs   What we offer Apart from their vibrant and sunny offices and smashing team, here is what we offer you:  Competitive salary Annual fitness allowances Daily fresh fruit Breakfast Wednesdays Private Health insurance Quarterly company and team events VIP tickets to many events and festivals showcasing world class DJ’s Local Football tickets Annual company trip abroad Learning and development opportunities Education allowance Corporate VIP discount scheme  
Nordic Jobs Worldwide Malta
Jul 18, 2019
Full time
There is no doubt that Malta is a very popular destination for expats and there is a lot that this little island has to offer. Its 300 days of sunshine, history, culture and entertainment is what makes it most desirable not to forget to mention that Malta might be one of the best countries in the world for a good work-life balance. A well established company within the iGaming industry are looking for a German Speaking Content writer. Someone who is passionate, creative and innovative!   What will you be doing?   As a content writer you are indulged in professional content writing by producing interactive content for online use. You can easily set an appropriate tone of voice for any material or ongoing project. You will be mainly responsible for:  Writing new game release reviews Creating content for online promotions for website, email, and promotional mailouts Writing news regarding new game releases and other updates Conducting technical detail research about games Developing content to aid in building consumers’ confidence and our brand’s reputation Conducting technical detail research about games Playing and testing several different slot games to learn about the features, bonuses, and free spins   Who are you? You have an excellent command of German and English You have impeccable proofreading skills You are knowledgeable with SEO Tricks You can seamlessly adapt with the different intricacies and nuances of each writing genre You are able to achieve high readability score You can produce crisp & presentable content while sticking to prescribed word counts You have an excellent knowledge of Microsoft Word and Google Docs   What we offer Apart from thier vibrant and sunny offices and smashing team, here is what we offer you:  Competitive salary Annual fitness allowances Daily fresh fruit Breakfast Wednesdays Private Health insurance Quarterly company and team events VIP tickets to many events and festivals showcasing world class DJ’s Local Football tickets Annual company trip abroad Learning and development opportunities Education allowance Corporate VIP discount scheme  
Nordic Jobs Worldwide Athens, Greece
Jul 17, 2019
Full time
Oletko ajatellut ulkomaille töihin lähtemistä ja olisit kiinnostunut tutustumaan kreikkalaiseen kulttuuriin ja kauniisiin maisemiin? Asiakasyrityksemme tarjoaa nyt tilaisuuden tutustua Kreikkaan ja olla osa monikulttuurista tiimiään. Aiempaa kokemusta et tarvitse, kunhan sinulla on positiivinen asenne sekä olet valmis oppimaan uutta! Kumppanimme Kumppaniyrityksemme toimii kansainvälisesti kymmenissä maissa ja pelkästään Ateenassa heillä on 3 toimistoa. Yritys tukee muita monikansallisia yrityksiä hoitamalla heidän asiakaspalvelutoimintojaan keskitetysti omissa toimipisteissään. Tässä yrityksessä työskennellessäsi pääset työskentelemään siis maailman kuuluisimpien ja tunnetuimpien yritysten asiakaspalvelussa. Saat työssäsi jatkuvaa koulutusta ja runsaasti erinäisiä henkilökuntaetuja. Ulkomailta maahan muuttavia ei jätetä yksin, vaan yrityksen muuttotukitiimi auttaa alkuun pääsemisessä. Mikäli siis haaveilet kansainvälisestä työkokemuksesta Välimeren välittömässä läheisyydessä ja koet olevasi sopiva henkilö aktiiviseen asiakaspalvelutehtävään, lue lisää alta! Miksi muuttaa Ateenaan? Ateena on Kreikan pääkaupunki ja samalla maan suurin kaupunki. Ateenan kaupunki on rakennettu Akropolin ympärille ja se kuuluu maailman vanhimpien kaupunkien joukkoon. Täältä löydät siis antiikin ajan nähtävyyksiä, paljon historiaa sekä ihastuttavaa arkitehtuuria mutta vetonauloihin kuuluvat myös monipuoliset ruoat, vilkas yöelämä sekä kohtuullinen hintataso. Nähtävyyksien ja kulttuurien lisäksi Ateenalla on myös suuri määrä rantoja ja kun haluat kaupunkielämästä hetkeksi pakoon, ota suunta kohti "Ateenan Rivieraa". Työntekijän velvollisuudet ja vastuut - Suomenkielisessä asiakaspalvelukeskuksessa työskentelevien työntekijöiden on suoritettava eri tehtäviä päivittäisessä työssään. - Työskennellä tehokkaasti asiakkaiden parissa puhelimitse, chatissä ja sähköpostitse - Kohdata asiakkaiden ongelmia ja kysymyksiä - Tutkia erilaisia virheitä ja ongelmia - Kertoa asiakkaille tuotteista ja palveluista Vaatimukset - Erinomainen suomenkielen taito (kirjallinen ja suullinen taito) - Hyvä englanninkielen taito (kirjallinen ja suullinen taito) - Edistyneet PC-taidot - Kyky tehdä useita asioita yhtä aikaa, priorisoida ja hallita ajankäyttöä tehokkaasti - Halukkuus työskennellä nopeatempoisessa ympäristössä - Valmius työskennellä vaihtuvissa työvuoroissa, viikonloppuisin ja pyhäpäivinä - Valmius muuttaa ulkomaille muutaman viikon sisällä Työnantaja tarjoaa - Muuttopaketti (mm. lennot Ateenaan, nouto lentoasemalta ja 2 viikon asuminen hotellissa) - Tukitiimi ulkomaille muuttamiseen liittyvissä asioissa, mm. asunnon etsiminen - Erittäin houkutteleva paikallinen palkka - Bonukset kolme kertaa vuodessa (joulu/pääsiäinen/kesä) - Kuukausittainen tulospalkkio - Perehdytys ja koulutus - Jatkuva koulutus, joka takaa ammattitaitosi ja tietämyksesi tuotteista sekä palveluista - Yrityksen järjestämät juhlat, retket, tapahtumat ympäri vuotta - Erinäiset alennukset ja tarjoukset ympäri Ateenaa - Paikan päällä oleva ruokala - Ei muodollista pukukoodia! - Yksityinen lääkäri ja sairausvakuutus - Erinomaiset urakehitysmahdollisuudet - Hyvin kansainvälinen ympäristö - Hyvä bonus uusien työntekijöiden suosittelemisesta Kiinnostuitko? Ota yhteyttä ja lähetä CV:si meille jo tänään!
Nordic Jobs Worldwide Germany
Jul 17, 2019
Full time
Are you fluent in German, service-minded, and eager to join a quality Norwegian company in Sindelfingen, Germany?     About our client Our Client was founded on the west coast of Norway, in 1932. They provide worldwide distribution of premium furniture and equipment within the highchair, stroller and home textiles market segments.  About the position As an German Customer Service Agent you will provide premium service to both customers and retailers and build relationships in order to making lasting positive impressions. The position is located in Sindelfingen, Germany, within close distance of Stuttgart.  Main responsibilities include: Maintain customer data in ERP System (M3) and in the CRM system (SF) to assure 100% accuracy Receive, process and track orders from customers by phone/E-mail/Chat Ensure orders are registered in the system for shipment and invoicing Answer retailer and consumer questions by phone, E-mail and chat Advise customers about features, benefits and other details of products Issue invoices and credit notes Handle transport and product claims, returns and exchanges from customers Overall the expectation is for the Customer Service Agent is to: Cooperate very closely with credit control and eCommerce team Be flexible to participate in serving other markets both serving retailers and end consumers in an international and multilingual team Requirements You are/have: Commercial Education First experiences in Customer Service or Sales Native or C1 German and fluent English , additional languages are a big plus Strong service mentality Interest in working with and supporting international teams Ability to work independently Benefits Fixed salary + bonus Relocation bonus for hotel accomodation and flight Fulltime position 40h/w with office hours Mon-Fri 08:00u - 17:00u (flexible)   Interested and ready for a career move? Please send your CV to elisabeth @multilingualjobsworldwide.com
Nordic Jobs Worldwide Malta
Jul 16, 2019
Full time
Do you want to work for Malta's largest online bank? Are you fluent in German? e need you! The role involves assisting in the boarding process for new customers, working with the operational processes for new and existing customers, responsible for development, cancellation of deposit accounts (current accounts, savings accounts, forward accounts) and responsible for all customers' processes. About the position: Provide superior professional customer service while managing all inquiries regarding the company's products and services Make sure the company's accounts are opened according to the company's product and service guidelines. Build up a relationship with customers while addressing some problems that concern any of the company's products Identify sales opportunities after analyzing customer needs Support for the collection of data / information for the company (via telephone, email, chat, video call or any other agreed communication channel) Requirement: Fluent language skills in German and English. Additional languages ​​will be an advantage Previous work experience in a similar environment is a plus General computer skills Team players and customer oriented Willingness to learn and expand knowledge What the clients offers: The opportunity to work in a dynamic internationally developing company Opportunities for growth, realization of own ideas and further training Professional and attentive environment Performance-based bonus program Corporate Events Gym card and transport solution for night shift when public transport is not available Relocation incentive for foreign residents in Malta Internal development training About the client The company actively strives to create the right environment and offer the right tools for our employees to thrive and thrive and develop. The company is an international supplier of mobile banks and digital consumer and small business loans that are distributed and managed by mobile units. Founded in 2005, headquartered in Helsinki, Finland, and has expanded rapidly to Europe, Africa, South and North America and the Asia-Pacific region. Working in Malta Malta is becoming more and more popular as a destination for Scandinavians to work on. The sun shines 300 days a year and is perfect for those who are a sun worshiper. In Malta, there are many opportunities to start your career and build a strong resume while enjoying the good life with sun, bath and late evenings. Finding accommodation in Malta is easy and there is plenty to choose from. Malta has undergone a major development in recent years, which has resulted in many new homes being built. It is an extremely safe country to live in. English is the official language which makes it easy to understand everything. Malta is a small island and has good public transport that takes you everywhere on the island. As long as you are employed, you can visit hospitals without having to pay. Sounds interesting? Then please send your CV to elisabeth@multilingualjobsworldwide.com
Nordic Jobs Worldwide Lisbon, Portugal
Jul 16, 2019
Full time
We are looking for a dedicated German Speaker to move to Lisbon in Portugal! Why Lisbon? Lisbon is the capital of Portugal and has about 500,000 inhabitants in the central part of the city, and around 2.8 million in the entire metropolitan area. Lisbon is a city close to the sea, offering great shopping, nightlife and an amazing cultural heritage. In Portugal's "riviera" west of Lisbon, the popular bathing resorts of Estoril and Cascais are located. Estoril also hosts one of Europe's largest casinos. Lisbon, for most of the year, offers a warm climate which is one of many reasons it has become one of the most popular destinations for European travelers. The climate has what is called the subtropical - Mediterranean climate, which means that it is mild winters and hot summer. Lisbon has everything you wish for: sun, warmth, good nightlife, relaxed living, shopping, culture, big city, parks and surfing! About our client Do you want to join the Great Place to Work?  As a customer advisor, you will be responsible for handling customer inquiries, from product advice to reviewing order transactions.  We guarantee a great work environment, as well as the best work conditions and courses to help you achieve your goals and develop your skills.  Your Profile • Fluent in German spoken and written (C1/2); • Good level of English; • Computer Skills;  • Quick and efficient management of time;  • Proactive personality, with initiative spirit;  • Good communicator;  • Dynamic and organized. The client Offers • Accommodation  • Initial flight expenses refunded; • An international career in a multicultural environment; • Intensive training and familiarization phase; • Ample opportunity to grow and evolve within our organization; • Free annual flight to the home country; • Private health insurance; • Free Portuguese language courses, water sports, soft trekking and much more. Sounds interesting? Send your Cv to elisabeth@multilingualjobsworldwide.com