Rockayoyo

iGaming specialists who also focus on Headhunting and Recruiting. Using our knowledge of the industry and also our distinguished network to provide exciting opportunities for our candidates globally.

 

€22,000 - €26,000 yearly
Rockayoyo London
May 06, 2019
Full time
Our client is an iGaming company based in North London, offering localised customer service agent positions.  Overview: The purpose of the role is to hold responsibility for projecting a professional company image through excellent customer service both by phone, email and chat communications. Ensures ultimate customer satisfaction through displaying a friendly, courteous, knowledgeable and professional attitude both in words, writing and in action. It is a bonus to have gambling experience and full training will be given. Requirements: Speak, type and write in Simplified Chinese language Permit to work in UK Understand English Duties and Key Accountabilities Guides/directs unparalleled customer service experience and preserves the image of the company as being the first line of communication across customer relations. Handles and attends customer calls (inbound and outbound) via emails, online chatting tools and phones. Provides efficient commercial approach to the customer with outstanding capability to present promotions and brand information that aims conversion brand turn-over. Accomplishes targets in terms of handling time, wrap up time, average speed of answer and other requirements. Provides quality and accurate service and escalates issues to appropriate authority. Documents all communication provided for the customer for future reference and smooth turnovers. Provides answer and solution to the customer's concerns in a professional manner. Demonstrates proficiency and extensive knowledge in language or grammar, products and system tools. Strictly follows internal department procedures and complies to company-wide policies (Company Policies) and abides with the shifting schedules laid upon. Gathers shift and daily date, makes report and keeps record logs/correspondences. Performs other functions as may be assigned from time to time.
€30,000 - €40,000 yearly
Rockayoyo Malta
May 06, 2019
Full time
Opportunity is available to allow talented individuals to join one of the most exciting and fast paced slot companies in the world. The role will be based in Malta reporting to the Account Management Team Leader, our client are looking for candidates with passion, drive, ambition and determination. Even if you have not had account management experience but have a passion for slots or all things gaming. Please get in touch for a further chat.
Rockayoyo Bucharest, Romania
May 06, 2019
Full time
Our client, a leading veteran online casino operator are looking for a gifted and knowledgable PSP expert with excellent research, negotiation and sale execution skills. Reporting to the CFO, the role will be focused on sourcing the best and newest PSP for the various jurisdictions in the company strategy.  Based in Bucharest however, with travel expected to Gaming and Payment shows as well as other regions. Strong English and another language will be advantageous.
Rockayoyo Manila, Metro Manila, Philippines
May 06, 2019
Permanent
Our client is looking to offer full relocation package to an experienced CPA Qualified Financial Controller that has been working in the iGaming industry in the Philippines. Reporting to the CFO in an established and highly reputable company. Main Responsibilities Description:   A leading veteran online casino operator is experiencing a significant growth in several new markets and is seeking for a financial controller to join its winning team. The successful candidate should be able to work independently and take full ownership of various financial aspects of the organization.   Your main responsibilities will be: 1.     Daily, weekly and monthly money reconciliation management coming from multiple PSPs in various currencies 2.     Producing various reports in order to constantly monitor the company’s cash flow 3.     Assisting in submitting of various VAT returns 4.     Preparing and submitting various compliance and gaming tax reporting 5.     Validating and approving suppliers’ invoices 6.     Preparation of the financial accounts including the balance sheet and the income statement 7.     Providing support for the preparation of yearly budget and forecast; monthly preparation of P&L reports 8.     Support the Company’s financial operations ongoing needs   Specific Job Requirements:  1.     Certified CPA, having completed at least one role as controller or assistant controller in the online gaming industry 2.     Exceptional detail and follow-up skills, Able to effectively establish priorities and meet deadlines 3.     Strong analytical and data-driven approach. 4.     Proven experience with preparation of P&L reports 5.     Expert in Microsoft Excel and proficient in other Microsoft Office products. 6.     Multi-tasking. Ability to work on several projects at the same time Apply now to have a discrete and professional chat.
Rockayoyo Tallinn, Estonia
May 06, 2019
Full time
A market leading sportsbook and casino based in Northern Europe are looking for a talented and passionate Sports Social Media Manager to join their marketing team. Reporting to the Head of Marketing, the chosen candidate will be responsible for planning, implementing, analysing and optimising all social media activities.  You’ll identify social media opportunities and develop a strategy for managing the Sportsbet.io presence on social networking sites such as Facebook, Twitter, Instagram, YouTube, and other similar sites. You will also identify, interpret, and capitalise on existing or new social media trends, influencers, tools, and applications, utilising social listening tools and other methods to monitor and participate in industry related online conversations. You’ll orchestrate all relevant social media channels and execute innovative and effective campaigns, ensuring consistency of local social media content plans across all markets. In addition, you will be responsible for: Conceptualising, developing and publishing social media-optimised content and monitoring the brand in the social media space to uphold our image, driving traffic to our websites for both lead generation and acquisition purposes Finding innovative ways to drive acquisition through Social Media channels Coordinating with key internal stakeholders, such as PR, our Acquisition and Retention Managers to ensure a holistic social media execution Managing and increasing customer engagement with all social media platforms for Sportsbook Working closely with the Marketing and Design teams to develop the tone of voice and digital awareness our brands Generating original ideas and activations to increase awareness and engagement Supporting brand related events and activities within social platforms Developing a clear set of KPIs to be met and measured against available metrics and platform analytics Managing analytics to track social media engagement, analyse campaign effectiveness to guide strategy and produce management reporting Assisting with the implementation and operations of any tools that may be required to perform tasks Creating, maintaining and executing a social media editorial calendar and posting schedule and keeping up to date with the latest social media trends Ensuring all communication materials are compliant and in line with our Social Responsibility guidelines Key Skills and Experience: Minimum 2 years of experience developing content and managing social media campaigns Knowledge of popular social media platforms, including Facebook, Twitter, YouTube, Instagram Experience with analytics tools such as Google Analytics Very strong writing skills with excellent spoken and written English
Rockayoyo
May 06, 2019
Full time
Our client, a leading sportsbook and casino based in Northern Europe are looking for a SEO Specialist to work within their Sportsbook Marketing team. You’ll be responsible for driving traffic to their sites and improving conversion rates by analysing, reviewing, and implementing changes to the websites. You’ll work with key stakeholders to provide optimisations, technical SEO maintenance and strategic insight, growing Domain and Page Authority. You’ll be responsible for: Working on organic growth initiatives across multiple teams in a fast-paced environment Optimising on-page content and internal link architecture for head terms Implementing long tail keyword research and categorisation Overseeing new content generation initiatives for relevant long tail queries Conducting backlink analysis of our site and our competitors to find new link opportunities and monitor link quality Providing target terms, anchor text and landing pages for off-domain content to drive Page Authority to key pages Identifying and managing crawl errors, sitemaps, site speed issues and any other technical issues affecting rankings SERP analysis on head terms Reporting regularly on SEO KPIs, including Ranking, Traffic, CTR, Conversion, and CPA Skills: Knowledge of SEO best practices, in particular avoiding algorithmic penalties. 2+ years of experience as a SEO specialist and a strong engineering background Experience implementing content-focused and technical SEO tactics Deep understanding of keyword difficulty and relevance, as well as link popularity and its SEO relevance Knowledge of various technologies and web design principles and their effect on SEO Comfort collaborating with both developers and marketers to accomplish SEO objectives and product specifications Extensive experience with software for data, tracking, and analytics, including SEMRush and/or Moz Pro, Google Analytics, Google Webmaster Tools, Google Keyword Planner, Google PageSpeed Insights, advanced Excel, etc. Attributes: You’ll excel at working as part of a team but will also be able to work autonomously, solving problems by utilising your strong analytical skills and eye for detail, ensuring complete accuracy at all times. As a self-starter, you will be enthusiastic about learning new tools and techniques and proactively ensure you stay updated on industry developments, striving to improve our sites with innovative solutions. Your communication skills will enable you to interact with stakeholders at all levels and you’ll be confident contributing creative and innovative ideas, always looking to continuously improve the products and projects you work on.  
€1,300 monthly
Rockayoyo Tallinn
May 06, 2019
Full time
An exceptional opportunity for Chinese Mandarin speaking candidates to have the opportunity to move, work and experience life in a European country for a leading Cryptocurrency casino in their recently established Live Dealer VIP private studio. Also, the opportunity to learn in a very innovative and open environment an enthralling  and exciting industry.  Job responsibilities:   Host a variety of casino games live on camera for real players in our studio Maintain the highest professional standards at all times Interact with, and provide an engaging and rewarding experience for our live players Participate in table promotions, internal and external media campaigns such as photo shoots and brand publicity when required   What we expect of you:   Fluent knowledge and understanding of the Chinese Language The desire to provide exceptional customer service Positive, pro-active approach to work, with a flexible, can-do attitude A sense of responsibility and aspire to be the best at what you do The ability to work as part of a wider team and be adaptable to changing business needs – this could include changing shift patterns and providing cover for colleagues     What you can expect of us:   A fun, fair and fast workplace Competitive pay A work environment that welcomes your ideas and suggestions, big or small Unique personal development opportunities within the company Multiple possibilities to attend conferences and events No corporate BS    If you feel you belong with us, please apply now! Please note salary is made in NET.  
€1,300 monthly
Rockayoyo Tallinn, Estonia
May 06, 2019
Full time
An exceptional opportunity for Japanese speaking candidates to have the opportunity to move, work and experience life in a European country for a leading Cryptocurrency casino in their recently established Live Dealer VIP private studio. Also, the opportunity to learn in a very innovative and open environment an enthralling  and exciting industry. Job responsibilities:   Host a variety of casino games live on camera for real players in our studio Maintain the highest professional standards at all times Interact with, and provide an engaging and rewarding experience for our live players Participate in table promotions, internal and external media campaigns such as photo shoots and brand publicity when required   What we expect of you:   Fluent knowledge and understanding of the Japanese Language The desire to provide exceptional customer service Positive, pro-active approach to work, with a flexible, can-do attitude A sense of responsibility and aspire to be the best at what you do The ability to work as part of a wider team and be adaptable to changing business needs – this could include changing shift patterns and providing cover for colleagues  What you can expect of us:   A fun, fair and fast workplace Competitive pay A work environment that welcomes your ideas and suggestions, big or small Unique personal development opportunities within the company Multiple possibilities to attend conferences and events No corporate BS    If you feel you belong with us, please apply now! Please note salary is made in NET.
Rockayoyo Makati, Metro Manila, Philippines
May 06, 2019
Full time
EXCELLENT OPPORTUNITY: Our client a leading European live dealer provider based in Europe are looking for an exceptional Regional Sales Director to create and run the strategy for Asia. Candidate must have a sales background as well as be familiar with the iGaming landscape in Asia.   Responsibilities: Identify and secure new opportunities within the online and land-based gambling operators and platforms Research prospective customers in order to determine their potential Build and maintain strong, long-lasting relationships with platforms and operators to make sure our games are the priority - well positioned and promoted Represent the company on gaming conferences and trade shows locally and overseas Support partners throughout the Sales and Integration process until commercially live Coordinate sales effort with different departments: Marketing, IT, Account Management, Finance Identify opportunity to develop the product offering Desired Skills and Experience: Extensive experience within the online and land base Gaming B2B industry as a Sales person or Account Manager Existing customer base of gambling platforms and operators is a must Strong knowledge of the Gaming industry Successful track record of negotiating strategic deals and delivering against the demanding sales targets Result driven and extremely organized with the ability to own your clients and Region Proficiency in using MS Office applications and CRM Proficiency in English and Chinese - any other languages will be considered an advantage  What we offer: Fun and challenging role in a collaborative, dynamic and multinational company Outstanding company events Very open and transparent management Competitive compensation package (fix + commission) Development and ability to grow as a Sales professional All the tools required to perform the tasks 3 paid days per year for your personal matters  Get in touch for more details.
Rockayoyo Makati, Metro Manila, Philippines
May 06, 2019
Full time
Our client, a start-up in the Japanese casino market are hoping to add Japanese customer services agent to their dedicated customer services team. Good location, professional and dynamic environment, with a good opportunity for progression. Japanese and English spoken and written Excellent customer service Telemarketing skills Polite and courteous Understanding of online casino market advantageous but not necessary Must have had 1 year experience in customer service type role
Rockayoyo Makati, Metro Manila, Philippines
May 06, 2019
Full time
Our client is a start-up in the online casino area and are looking for Korean customer services agents to help join their team in Makati. Good level of training, pay and bonus opportunity. Korean and English spoken and written Excellent customer service Telemarketing skills Polite and courteous Understanding of online casino market advantageous but not necessary Must have had 1 year experience in customer service type role
Rockayoyo Makati, Metro Manila, Philippines
May 06, 2019
Full time
An exciting opportunity to join our client's B2B office in Makati, Manila and work very closely supporting and learning from their key account management stakeholders.  Job responsibilities: Maintain the HAM’s schedule, including day-to-day and long-term management of meetings, projects, and priorities; Schedule all meetings and travel, including prioritizing meetings and communicating all relevant details to participants; Prepares and monitors budget by gathering and organizing financial information, scheduling expenditures, analyzing variances, implementing corrective actions; Conducting research to inform clients’ strategies; Maintains facilities by planning space allocations, layouts, and floor moves, arranging for and supervising building maintenance; Maintains records by defining procedures for supplies, protection for health and safety; Maintains equipment by planning equipment procurement and maintenance; evaluating products, service and warranties; Accomplishes project results by communicating and coordinating requirements, expediting fulfillment, updating media plans; Prepares reports by collecting, analyzing, and summarizing operational data and trends; Helping plan and execute clients’ projects from start to finish; Develop sales materials (e.g. proposals, slides, analyses); Assist in delivering presentations to clients; Conduct research to inform clients’ strategies; Help planning projects from start to finish (estimates, budgets, schedules); Coordinate with internal teams and vendors to implement projects; Monitor project progress, timelines and expenses; Submit regular status reports; Respond to customer requests; Maintain data and records; Monitoring progress and budgets and submitting reports. Requirements: Excellent knowledge of MS Office; Demonstrable ability to multi-task and adhere to deadlines; Excellent communication abilities (oral and written); Attention to detail; Ability to work under pressure; Emotional Intelligence; Impeccable Organization; Professionalism; Proven experience as an assistant; Managing Processes; Reporting Skills Proficiency in Filipino and English. Please get in touch for more details.  
Rockayoyo Makati, Metro Manila, Philippines
May 06, 2019
Full time
Our B2B market leading client is looking for a Chinese speaking account manager to join their team based in Makati, Manila. Excellent chances of progression and compensation package. Main Responsibilities:   Responsible for driving and maximizing revenues on assigned customers; Develop strong customer relationships with relevant stakeholders within the customers organization; Act as main point of contact within the organization, for your customers; Develop sector and market expertise and take a consultative approach to gain a clear understanding of the customers’ business drivers and requirements;  Continual monitoring of user feedback to anticipate business needs and forward them to the Product department;  Organize and/or represent the company at events and exhibitions tailored to online gambling Operators; Regularly report KPIs, status of accounts to the Head of Account Management.   Who are we looking for:  Ideally gaming experience, with previous experience within the online B2B industry as a Sales person or Account Manager;  Self-starter and motivated to succeed individual with highly developed social and communication skills;   Strong negotiation skills; Able to handle top tier clients and the pressure that comes along with it; A problem solver proactive approach; Ability to cope with a fast-pace, complex and rapidly changing environment; Commercially minded, with strong analytical / numerical skills;  Excellent verbal and written communication skills;