Specialists in IT and Online gaming in Spain and Gibraltar, with over 20 years combined experience of recruitment, industry expertise and local knowledge. 

With Rock Recruiters you can benefit from Big Agency background mixed with a small consultancy feel. With us you can expect a personal, professional and effective service.

Our areas of specialism: 

• Web Development, Creative and Design 
• IT Support, Technical and Test. 
• Gaming and Operations 
• CRM, Marketing and Analytics 
• Customers Service and VIP 
• Sales and Finance 
• Office, Compliance and Admin 

Rock Recruiters has a strong network and a range of recruitment tools, so we are flexible at the 
service we can offer and can recruit from outside our specialist area.

We act as an addition to support HR & IT teams alike and more recently supporting and working closely with start-up businesses.

We are personal about personnel and advise, support and assist candidates on a 1 to 1 basis throughout the recruitment process.

** Any CVs sent via Linkedin will be kept in strictest confidence and we will only provide your details to our clients with your consent and will store them on our secure cloud/server which you can request to be removed from at any time.**

Rock Recruiters Ltd Marbella, Spain
May 22, 2019
Full time
  Full stack (C#) developer wanted for a world leading and innovative software and service provider specialising in lottery-based gaming solutions and Crypto Currency projects. Offering very competitive salary, amazing perks/benefits and great office environment in Central Marbella. Job brief You’ll be given the responsibility of engineering Back-End services with supporting Front-End UIs for enterprise consumption in a cloud stack. You will assist a team of web designers and developers in utilizing the best-in-practice architecture, tools, and design patterns in web development. You will be expected to think in an abstract or computational way to provide solutions to help scalability and handle complex business logic. Creativity in solution implementations are welcomed! If you love autonomy, and being the master of your own destiny, then this is the place for you. Our client empower’s their developers to make their own decisions, and in return you will be up for a challenge, attentive to detail, and passionate about everything you create. You are a passionate team member who wants to deliver value and share knowledge with your colleagues. A sense of humour is mandatory, and you should have good cross-cultural awareness and be eager to be part of a talented international team who is trail-blazing the iGaming industry with industry leading products. Qualifications Demonstrable experience, or a degree in computer science, web development or related field At least three years of hands-on experience with developing web applications General knowledge of both front-end and back-end web development from a consumer perspective Experience collaborating with business representatives to understand requirements, value, prioritization and acceptance criteria. Ability to understand and write SQL queries Other qualifications Good interpersonal skills to work effectively with team members Excellent communicational skills in English Ability to work independently and as part of a team
Rock Recruiters Ltd Málaga, Spain
May 22, 2019
Full time
My Client is an International award winning software house with a global client base and partners. They have a long-standing reputation for quality and innovation in this market. With London headquarters and their development hub in Malaga where they have a talented team of software engineers and testers driven to make an impact within a fun, collaborative working environment. They are now looking for a Database Architect to join their growing team. Offering competitive salaries , full time contract, private medical, life insurance, free meals/lunch vouchers and a flexible and friendly environment. Modern offices with gym, lounge, kitchen, table football, beer fridge etc etc. What the role  is  about:   As part of our central Architecture Team, and reporting to the Principal Architect, you will work on items coming from 3 different streams: architecture backlog (running in sprints), planned reviews and ad-hoc questions from the development team and troubleshooting live issues in coordination with the Support team. Assist in designing and building data models and database oriented applications Help with SQL (and database related) code reviews Help analysing database performance issues and providing suggestions for improvement. Participate actively on architecture reviews and technical design meetings Investigate new trends and technologies in database-related area Creating proofs of concept for adopting new technology into our products Revise database development best practices Proactively training software developers for query tuning and efficient database development Define database maintenance guidelines for both clients and sequel environments Define and own database performance monitoring in production environments Help support team solving complex database issues (and in some cases take client DBA calls) Help managed services team solving database issues in production environments Mentor Software Developer Engineers of all levels Must have: English fluency is critical. You will work closely with our client’s London office, and (in)directly with customers who are typically concentrated in English-medium business environment   You will have graduated with a related degree (e.g. software development , computer engineering)  Have already acquired over 6 years’ experience as a Data Base Expert- SQL Server Developer. You’ll be comfortable working in a small, high-performance team, willing to share ideas, keen to gain product expertise. Experience with Query optimization, Query tuning and high availability solutions Solid knowledge in different areas: Database design, SSIS, DataWarehouse Background experience in monitoring SQL server performance Can do Code reviews with the developers
Rock Recruiters Ltd Málaga, Spain
May 22, 2019
Full time
Our client is an established and innovative gaming technology company with vibrant offices in Malaga and London. Offering excellent salary , great perks and a fun/modern work place with the latest technologies plus long term career growth. Our client is seeking an experienced Product Manager (Casino) to drive the quality and profitability of a specific set of Casino products on a global scale. You’ll take games from ideas to fully-fledged products too, building on your own ideas as well as the inspired input of fellow innovators. Keeping on top of competitor activity, as well as global and regional trends. Plus putting tablet and mobile technology at the heart of your plans. What you´ll do Make sure the games you’re in charge of are high quality, balanced with the current market and in line with the Board’s strategy  Create well-thought-through plans for mobile and second-screen Casino products Lead a team of Casino Product Business Analysts, keeping them focused and working at their best  Build strong, lasting relationships with our partners and suppliers   Carry out market research and customer visits to pinpoint improvements to existing products and identify potential new ones  Put together company-wide go-to-market plans, working with all departments to make them happen What you’ll bring Equipped with a strong background in product management and product development, including experience in the gaming industry  Someone who lives and breathes mobile and tablet technology, and is fanatical about international gaming products – and Casino products in particular  A proven leader who knows how to win others over to your point of view, and who has the get-up-and-go to get things done  Good at working well with people in different locations and time zones   Skilled at expressing yourself clearly, both in person and in writing What’s on offer! Challenging and fulfilling work at an innovative, global company that uses cutting-edge tech Global work experience in an Agile methodology International and multi-cultural environment (over 20 nationalities) Competitive salary and relocation packages Long term opportunity and career growth Team building events, learning labs and extravagant corporate events Office perks including gaming consoles, darts, pool, foosball, books and a kitchen full of coffee, fruit and even ice-cream 
Rock Recruiters Ltd Marbella, Spain
May 21, 2019
Full time
Our client is a growing International Online technology company based in Marbella, on the Costa del Sol, Spain. They are fast growing and exciting company in the area, they specialise in offering casino and games products to the online gaming industry. The team is multi-cultural but the main business language is English. Their modern offices are in a great location with fantastic views from the roof top terrace, offering great perks and work-culture! This is a great opportunity to grow in a modern tech – focused company with long term career prospects working across multiple brands/products. Offering very competitive salaries. The role As Frontend Tech Lead, you will be responsible for driving and designing the technological effort of developing a full-fledged frontend for one of our many B2B Clients. Not only that but you will be responsible for inspiring, mentoring and guiding a team of skilled developers, setting in place processes and caring for the quality of the delivered product. You will also be working closely with stakeholders and project managers to provide technical insight, transmitting the vision and the knowledge to your team to achieve the common goal together while enjoying the process. Responsibilities Set development processes and good practices into place Support HR during the recruitment process of your team members Mentor and guide the development team Drive the development effort and technological knowledge Work with the stakeholders to set clear expectations and priorities Keep your team motivated and engaged Manage and distribute the workload of the team Track, analyse and report progress and estimate deliveries Who you are You are a strong senior Javascript developer with extensive experience in the field and up to date with the latest trends in development and processes. Furthermore, you are an analytical, pragmatic and structured person, capable of translating stakeholder requirements into actionable items. But above everything else, you are a team player. You enjoy interacting with your peers and find satisfaction in achieving goals as a team. You care about your craft and take pride into it. Code quality and good practices are part of your DNA. What’s on offer? Competitive salary Relocation package MacBook Pro or equivalent Flexible working hours Personal development plans International vibe Free fruit, coffee and soda Playful, bright and modern offices in Marbella city centre Recreation area including an amazing view from our roof terrace Lots of sun, beach and team building events
Rock Recruiters Ltd Málaga, Spain
May 21, 2019
Full time
Our Client is an International award winning software house with a global client base and partners. They have a long-standing reputation for quality and innovation in this market. With London headquarters and their development hub in Malaga where they have a talented team of software engineers and testers driven to make an impact within a fun, collaborative working environment. They are now looking for an IT and Infrastructure Operations Specialist to join their growing team. Offering competitive salaries , full time contract, private medical, life insurance, free meals/lunch vouchers and a flexible and friendly environment. Modern offices in a great central location –  with gym, lounge, kitchen, table football, beer fridge etc etc. Purpose of the Role: A  senior technical  role within the  IT Ops team , responsible for operating and improving Infrastructure and IT related services for both internal and Managed Service customers. The role will be a mix of project work, 3rd line support and operations and will play a key role in delivering IT Service improvements across a growing and successful business. Extensive abilities will be required to operate, design and implement IT services in a large and diverse Infrastructure using a range of technologies and products. This role will become a key member of a small but established Infrastructure Team that is looking to supplement existing skills, to increase its ability to deliver more and enhanced Services as well as making significant improvements to operational security. Improving and adding value to the role the Infrastructure Team performs and the ability to bring new ideas and experience is key. The role is suitable for a highly motivated and professional individual who has had significant experience in delivering infrastructure services and projects to agreed service levels, deadlines and budgets to meet business requirements. Main responsibilities: – Operation of critical infrastructures such as VSphere, Citrix XenApp, Xendesktop, Netscalers, LAN\WAN and storage. – Database Server Administration for an estate of Microsoft SQL Servers. – Developing and Operating Key Security access controls across multiple Windows domains, Networks and locations. – Third line support – receiving escalations from 1st/2nd Line & Service Desk. – End to end ownership and delivery of specific IT Services (subject to skills and experience) for example: Hosting Service: The robust and effective operation of all infrastructure virtual machine hosting. BCP & DR: Maintaining & Testing BC\DR capabilities in line with policy. Source Control: Management of the TFS source control and lifecycle management solution. Must Have: – Strong Basic Networking (TCP,IP, DNS) although CCNA ideal but not mandatory – Windows platforms and technologies (Including Active Directory) – Experience of implementing change lead infrastructure projects Desirable: – Microsoft SQL Server DBA – SCCM – Skype for Business and Teams – Security standards and concepts (including ISO27001 & NIST) – Citrix XenApp & Xendesktop (VDI) – VSphere and Veeam – Citrix Netscaler – Office 365 – High availability, failover and clustering solutions
Rock Recruiters Ltd Málaga, Spain
May 18, 2019
Full time
Our Client is an International award winning software house with a global client base and partners. They have a long-standing reputation for quality and innovation in this market. With London headquarters and their development hub in Malaga where they have a talented team of software engineers and testers driven to make an impact within a fun, collaborative working environment. They are now looking for a DevOps Engineer to join their growing team. Offering competitive salaries , full time contract, private medical, life insurance, free meals/lunch vouchers and a flexible and friendly environment. Modern offices in a great central location –  with gym, lounge, kitchen, table football, beer fridge etc etc. Purpose of the Role: As DevOps you will be responsible to fill the gap between infrastructure and development teams. As part of a product team you will work closely with the DevOps Lead Engineer and the team Developers to deliver improvements and enforce good practices around almost every stage of the development process, from code to deployment and beyond begin responsible of environment performance monitoring and troubleshooting owning the Build and Release process of your product. Collaboration is essentials as DevOps. In addition to aforementioned you will have to work together with other teams, where begin proactive and communicative is key to success in the role. Our clients build infrastructure is running over Microsoft Windows stack, including IIS, Visual Studio 2017, Team Foundation Services (TFS) and many other Windows services deployed over VMware and AWS infrastructure. Requirements  – TFS administration e.g. build and release definitions – PowerShell and any deployment scripting language – Experience with infrastructure automation with Chef, Puppet or Ansible – Experience on VMWare scripting with PowerCli – Experience with Wodnors stack (Visual Studio, Active Directory, IIS) – Some coding knowledge in C# – Problem analysis and issue troubleshooting skills – Comfort with collaboration and reaching functional borders AWS and Docker containers would be desirable although training will be provided on AWS – Have already acquired 3-5 years’ experience as a DevOps. – You’ll be comfortable working in a small, high-performance team, willing to share ideas, keen to gain product expertise. High level of English is essential to work closely with colleagues in London. 
Rock Recruiters Ltd Marbella, Spain
May 18, 2019
Full time
Web Developer (Angular) wanted for a dynamic international company looking to grow their Marbella operations. Their goal is no less than to modernise property and investment industries through their PropTech and FinTech solutions. Across their European group they have around 40 workers and have started up an office in Marbella where the CEO and Co-founder is based. Currently 3-4 are in fantastic modern offices  – and they are looking to expand their Marbella operations and the first person they have looking for is a local Front End/Full stack web developer with strong Angular. Purpose of the role: You will be working on the new property search and communication platform for property investors in the UK Its a great time to join this inspiring and forward thinking company. Qualifications required:  Demonstrable experience, or a degree in computer science, web development or related field At least three years of hands-on experience with developing web applications General knowledge of both front-end and back-end web development from a consumer perspective. Whats on offer! Competitive salary, Product ownership,  and the chance to be part of an exciting new project in a growing company. Modern, flexible and collaborative work environment.
Rock Recruiters Ltd Marbella, Spain
May 14, 2019
Contractor
Our client is an international online asset management company seeking to expand its European development team. Our client is looking for Web Developers that will be responsible for all back and front-end aspects of software development. This includes but is not limited to management of enterprise grade commercial websites, middleware, and technical support of product roll-outs The majority of the web developer’s tasks are outward-facing, but the web developer may also be required to assist in maintaining internal, web-based technology resources and web services. The skills required to do so should be among the web developer’s existing skill set, and experience building middleware is a significant bonus. This opportunity requires you to work Autonomo (self employed) with a standard working conditions contract  w ith our client. This would suit a self motivated individual who wants to be part of a small team during an exciting growth stage with a remote management. Job Details: • Administration and monitoring of commercial websites, intranet and other webbased communication • Build and manage the brand/member enterprise software/websites utilising sophisticated AWS infrastructure • Create and manage robust component library, technical components, product rollouts. • Database administration as it is relevant to web development • Be an intricate part of the full life cycle development process Requirements • 2-4 years full-stack web development • Languages: HTML, CSS, PHP, JavaScript, ReactJS, Redux, jQuery (PHP strongly preferred, ReactJS required) • Database: MySQL • Experience working with PHP MVC frameworks, AJAX and REST/SOAP APIs • Experience developing with responsive design in mind • Experience with Docker containers and Git/Bitbucket repository • Literacy of and working knowledge with Linux and Unix-like operating systems, technologies and security maintenance. • Experience both using and creating meaningful reports using Google Analytics or similar traffic monitoring system Preferred • Bachelor’s degree in Computer Science/Information Technology or equivalent • Familiarity with ReactNative • Familiarity with JS libraries like: D3.js, Webpack, Babel, Grunt, Map API and Gulp • Understanding of asset/inventory management • Mac OS X, JIRA
€45,000 yearly
Rock Recruiters Ltd Málaga, Spain
May 10, 2019
Permanent
My Client is an International award winning software house with a global client base and partners. They have a long-standing reputation for quality and innovation in this market. With London headquarters and their development hub in Malaga where they have a talented team of software engineers and testers driven to make an impact within a fun, collaborative working environment. They are now looking for a SQL Database Administrator to join their growing team. Offering competitive salaries , full time contract, private medical, life insurance, free meals/lunch vouchers and a flexible and friendly environment. Modern offices with gym, lounge, kitchen, table football, beer fridge etc etc. What the role is about Act as Operations database administrator Assist in building data models and database oriented applications Help with SQL (and database related) code reviews Help analysing database performance issues and providing suggestions for improvements Investigate new trends and technologies in database-related area Revise database development best practices Proactively training software developers for query tuning and efficient database develop Define and own database performance monitoring in production environments Help support team solving complex database issues (and in some cases take client DBA calls) Help managed services team solving database issues in production environments Mentor Software Developer Engineers of all levels Must have: English fluency is critical. You will work closely with our client’s London office, and (in)directly with customers who are typically concentrated in English-medium business environment   You will have graduated with a related degree (e.g. software development , computer engineering)  Have already acquired  2-3 years’ experience as a Data Base Expert- SQL Server Developer or Administrator You’ll be comfortable working in a small, high-performance team, willing to share ideas, keen to gain product expertise. Experience with Query optimization, Query tuning and high availability solutions Solid knowledge in different areas: Database design, SSIS, DataWarehouse Background experience in monitoring SQL server performance Can do Code reviews with the developers
Rock Recruiters Ltd Málaga, Spain
May 10, 2019
Full time
Our client is an established and innovative gaming technology company with vibrant offices in Malaga and London. Offering excellent salary , great perks and a fun/modern work place with the latest technologies plus long term career growth. Our client is looking for a talented JavaScript Developer!   You’ll be part of a super-motivated Game Studio team that’s structured around product-centric teams. Each team includes technical leadership, development, architecture, QA, and product and project management functions. Using JavaScript, HTML and CSS, you’ll create simple, intuitive and effective web-based Graphical User Interfaces that make online games even more compelling and engaging. It is a great opportunity to create games and a chance to put your own bright ideas into action. Job Role: – Develop, test, document and maintain the front end of desktop and mobile web-based applications – Write front-end code using programming patterns and following industry best practice – Help design and develop the front-end architecture – Make sure your GUIs are properly built and designed – Maintain a personal test environment – Get together with other creative thinkers to build your understanding of players and explore what they want – Keep up to speed with industry front-end trend Requirements: – Strong hands-on experience of Vanilla JavaScript, Typescript, Rx, ES6, HTML (5), CSS (3) and Ajax plus equipped with a background in web product development – Well-versed in web-based applications, application servers, HTTP protocol and web services – Previous exposure to JavaScript animation libraries like Pixi or Easel or game development frameworks like Phaser or Cocos2d as well as experience in Adobe Flash is a plus – Skilled at debugging front-end applications using cross-browsing techniques – BDD and/or TDD (Jasmine, Karma) as well as version control systems such as SVN/Git or Mercurial – Armed with Gulp, Grunt or Webpack and clued-up about the SDLC and Continuous Integration – Familiar with the most popular programming patterns used in front-end and web development;
Rock Recruiters Ltd Marbella, Spain
May 10, 2019
Full time
Our client is a growing International Online technology company based in Marbella, on the Costa del Sol, Spain. They are fast growing and exciting company in the area, they specialise in offering casino and games products to the online gaming industry. The team is multi-cultural but the main business language is English. Their modern offices are in a great location with fantastic views from the roof top terrace, offering great perks and work-culture! This is a great opportunity to grow in a modern tech – focused company with long term career prospects working across multiple brands/products. Offering very competitive salaries. Job purpose/join the growing team In order to continue their growth journey, our client needs to reinforce their group. This is where you come in: You will join a team of highly-skilled developers who work with state-of-the art frameworks, tools and technologies – delivering innovative and award-winning products. You will have the best tools at your disposal while working in a creative environment, designed for you to thrive in. What you’ll be doing You will create magic through JavaScript workings. Moreover, an important part of your job is to evaluate and help implement new technologies and frameworks – so you will be expected to reload from time to time in order to stay relevant! You will script well and are able to work with the most popular frameworks such as Angular, React and Ember. At times they will also ask for your contribution on HTML & CSS, because things do have to look good, right? An important part of our clients backend is written in Node.js, and we expect you to enjoy moving up and down the stack. They are always working on improving, tweaking and enhancing their systems. Therefore, whether that means adopting a new framework or re-writing components in Go, you have to enjoy this flexible way of working! Who you are? We are looking for JavaScript developers who share in an obsession for non-compromising, beautiful code. Equally important is your thought process and how you solve problems – more so than your specific set of skills. Agile development methods and your ability and interest to master these are generally considered an essential requirement for this role. Apart from these, micro services and mobile web development experience are considered a very useful additional skill. Another extra asset up your sleeve could be some exposure in test-driven development work. To thrive in our environment, we think that you should tick the following boxes: Independent: We expect all applicants to be capable of working independently in their roles and take responsibility/accountability for their own work. Drive and Love: To keep up with the high paced office environment, you need to be driven and really enjoy what you do. Teamwork: To succeed in this position, you’ll work well with others and aim to achieve common goals. Its important that you build sound relationships based on mutual trust and openness. What’s on offer? Competitive salary Relocation package MacBook Pro or equivalent Flexible working hours Personal development plans International vibe Free fruit, coffee and soda Playful, bright and modern offices in Marbella city centre Recreation area including an amazing view from our roof terrace Lots of sun, beach and team building events
Rock Recruiters Ltd Gibraltar
May 10, 2019
Full time
Our client offers competitive salary, excellent benefits, relocation assistance and amazing office location with a sociable team. Due to expansion our client a multi-channel online gaming company are looking to recruit a Marketing Executive to work from their growing office in Gibraltar, Close to Southern Spain. Why Gibraltar? Gibraltar offers it all when you are looking for that high quality lifestyle of 300 days sun and outdoor living plus a stable and thriving economy in a technology hub with plenty of future career prospects. Gibraltar is an overseas British Territory with the main language being English and the currency sterling. Gibraltar is multi-national and attracts people from all over the world boasting a vibrant community and bustling centre with modern marinas, casino, clubs, bars and restaurants. Lower tax on electrical goods, cigarettes, alcohol and salary are another perk to life in Gibraltar. Many people live in Spain and easily commute into Gibraltar daily and benefit from wages being exchanged into Euros and the lower cost of living that Spain has to offer. Working in the buzz of the city by day and living in a holiday destination in the evening/weekends, there is a fantastic work/life balance here. For EU nationals looking for a chance to work in an English environment but in the Mediterranean lifestyle – its the perfect bridge or stepping stone in your career with many recognisable British brands to work with. Job Purpose/Description: Reporting to and working in collaboration with the Marketing Campaign Manager (Digital) to support the implementation and delivery of BAU marketing operational activities and support of campaigns for our clients Digital brands. Support the Marketing Campaign Manager with the Marketing design and copy requests through internal teams and being the gatekeeper for Marketing requests. Includes support and creative feedback. Engage and develop relationships with internal stakeholders to understand and then communicate the promotional/BAU campaigns to Digital Marketing team and coordinate requirements across brands and products Supporting in the coordination and delivery of acquisition, Strategic, BAU, marketing campaigns in line with Marketing strategy. Work closely with Digital Operations to understand and then communicate the promotional calendars to Digital Marketing team and coordinate requirements. Provide support on multichannel marketing projects and campaigns where required. Assist the marketing channel managers by coordinating bonus requests and development requirements through the respective backlogs. Assist the Marketing Campaign Manger (Digital) tracking costs, raising POs and monitoring spend against budgets. Assist the Marketing Campaign Manger (Digital) and channel managers in the creation and maintenance of marketing reports working with reporting teams. Monitor competitor marketing, promotional and acquisition activity Support and coordination on ATL campaigns when required. Support in gathering requirements in wider Marketing projects when required. Requirements: Ideally educated to degree level Experience of working in gaming/ online environment required Experience in coordination and planning of marketing campaigns and familiar with project management practice and tools Computer literate, including all core MS office software Can demonstrate excellent written and verbal skills
Rock Recruiters Ltd Gibraltar
May 10, 2019
Full time
NOC Engineer – 24/7 Operations Our client is an established and reputable Online gaming company at the forefront of Sportsbook, Casino and Poker, with new modern offices in a premier location in Gibraltar, Near South of Spain. Our client is seeking NOC Engineer to join the growing team and offer competitive salaries, relocation assistance and a great benefits package. Relocation/Why Gibraltar? Our client and ourselves as your agent look after from start to finish – Relocation Guidance & Assistance, Local Knowledge info – All rewarded with a UK comparative salary, lower tax, Full benefits package, relocation allowance and most importantly the Mediterranean lifestyle. Gibraltar offers it all when you are looking for that high quality lifestyle of 300 days sun and outdoor living plus a stable and thriving economy in a technology hub with plenty of future career prospects. Gibraltar is an overseas British Territory with the main language being English and the currency sterling. Gibraltar is multi-national and attracts people from all over the world boasting a vibrant community and bustling centre with modern marinas, casino, clubs, bars and restaurants. Lower tax on electrical goods, cigarettes, alcohol and salary are another perk to life in Gibraltar. Many people live in Spain and easily commute into Gibraltar daily and benefit from wages being exchanged into Euros and the lower cost of living that Spain has to offer. Working in the buzz of the city by day and living in a holiday destination in the evening/weekends, there is a fantastic work/life balance here. Purpose of the role: This service is responsible for 24/7 monitoring of the Network Operations Centre (NOC). Main responsibilities will be to assist the network and systems operation teams with monitoring, troubleshooting and maintaining all aspects of the environment. You will be supporting UNIX systems, windows systems, networking devices, Data Centre environmental conditions and integrated third party systems Key Responsibilities / Duties: • To monitor and maintain the operational integrity of network equipment, servers, operating systems and critical services. • Accurate recording and maintenance of all records relating to role, actions or procedures i.e. Checklist, Updating incident cases etc. • Problem management and escalation within guidance of standard operating procedures. • Escalation of calls to other support teams or third parties as necessary. • Work with third party suppliers to resolve any issues that they might have which are affecting our customer facing services. • Maintaining up to date knowledge of working practices and procedures. • Meeting SLA’s as defined in the NOC handbook. • Carrying out routine system and network integrity checks to maintain effective service levels. • Provide initial troubleshooting on issues, working closely with other technicians to resolve any issues in a timely and efficient manner. • Produce detailed root cause analysis reports on all major incidents. • Provide hands on support for systems within our Data Centre environment. • Maintain awareness of our entire live environment, be aware of and provide a rapid response to any issues Person Specification, Skills, Experience & Qualifications: • Fluent in both spoken and written English. • Experience of working with a modern Data Centre, including monitoring of environmental conditions and critical power systems. • Able to learn and adapt to new technologies through self-directed training. • Ability to produce highly detailed documentation for technical procedures. • Positive and proactive thinker. • ITIL aware. • Ability to work to strict guidelines and timescales across multiple streams simultaneously, often having to act on your own initiative. • Knowledge of network monitoring tools. • A Unix/Linux and windows skillset that will allow you to perform initial troubleshooting steps. • Knowledge of TCP/IP networking. • Understanding the concepts of a virtual infrastructure. You will be required to work a 24/7 Shift pattern, working 2 Day shifts (12 hour), 2 night shifts (12 hour) with 4 days off. You will also be expected to provide cover when necessary.
Rock Recruiters Ltd Gibraltar
May 10, 2019
Full time
Our client offers highly competitive salary, excellent benefits, relocation assistance and amazing office location with a sociable team. Due to expansion our client a multi-channel online gaming company are looking to recruit a Senior Content Designer to work from their growing office in Gibraltar, Close to Southern Spain. Why Gibraltar? Gibraltar offers it all when you are looking for that high quality lifestyle of 300 days sun and outdoor living plus a stable and thriving economy in a technology hub with plenty of future career prospects. Gibraltar is an overseas British Territory with the main language being English and the currency sterling. Gibraltar is multi-national and attracts people from all over the world boasting a vibrant community and bustling centre with modern marinas, casino, clubs, bars and restaurants. Lower tax on electrical goods, cigarettes, alcohol and salary are another perk to life in Gibraltar. Many people live in Spain and easily commute into Gibraltar daily and benefit from wages being exchanged into Euros and the lower cost of living that Spain has to offer. Working in the buzz of the city by day and living in a holiday destination in the evening/weekends, there is a fantastic work/life balance here. For EU nationals looking for a chance to work in an English environment but in the Mediterranean lifestyle – it’s the perfect bridge or stepping stone in your career with many recognisable British brands to work with. Job Purpose/Description: As a Senior Content Designer you will be ultimately responsible for the creation and technical upkeep of all our clients customer facing content, ensuring that all pages are responsive, compelling and perform to the highest technical standards. Running our clients responsive websites and apps, continually evaluating and implementing on-site content, leading to company growth and success. The role requires at least 2 years working in a similar role and HTML5/CSS3 knowledge at an expert level. You will mentor and guide the Senior Content Executive and their team to ensure only the highest quality of work is published to our websites and all pages and content perform in a controlled manner. Requirements: Understanding of all aspects of a CMS, including: system configuration, segmentation and optimisation Minimum of 2 years’ experience in a similar role HTML5/ CSS3 experience to an expert level Javascript knowledge to an advanced level. Frameworks such as React, jQuery, Angular, Node JS an advantage Previous knowledge of CMS Technologies – Episerver, Orchard or similar Experience with RESTful Web APIs and JSON benficial Good commercial business understanding – focused on maximising business value from a product and obsessed with optimising a product to achieve the business goals Knowledge and understanding of all / either online casino, Bingo or sports betting highly desirable Educated to degree level in an IT and/or Web Design field.
Rock Recruiters Ltd Gibraltar
May 10, 2019
Full time
Our client is an established and reputable Online gaming company at the forefront of Sportsbook, Casino and Poker, with modern offices in a premier location in Gibraltar, Near South of Spain .   They are seeking a highly motivated Windows Administrator/ Systems Engineer with proven experience performing operational systems administration support of VMWare, Windows Server 2012/2016, Active Directory, Group Policy, DHCP/DNS, WSUS, Identity management and Cloud technologies. All rewarded with a UK comparative salary, lower tax, Full benefits package, relocation allowance and most importantly the Mediterranean lifestyle. Key Responsibilities / Duties: ● Virtualisations technology including VMware and ESXi. ● Design, implement and administer Windows systems and environments with deep understanding of DHCP / DNS, Active Directory / FSMO roles and GPO. ● Exchange 2010 / O365 Cloud administration with migration experience. ● Administer email security proxy technology such as Mimecast ● Networking skills with an understanding of typical TCP/ UDP ports and the ability to test for required firewall changes. ● Design, implement and administer start-up and routine scripts. ● Promote the vision of a future Cloud / Hybrid architecture / design supporting an HA environment. ● Maintain internal security standards, administering and developing internal antivirus, DLP and authentication software and hardware technology. ● Explore and evaluate new techniques and tools. ● You will be required to be flexible, supporting ongoing and future enhancement projects and initiatives, and participate in a 24/7, 365-day rota for on-call support. ● Automation of processes and daily routines.  Person Specification, Skills, Experience & Qualifications: ● 4+ years’ experience in Systems Administration. ● Bachelor’s degree in Computer Science or similar. ● Experience with full life-cycle engineering (design, test, commission, administration). ● Proficient with Windows system administration, including Server, storage, networks, and software. ● Working knowledge of fundamental protocols (e.g. TCP/IP, HTTP, DNS). ● Working experience with continuous integration/continuous development. ● Highly motivated to embrace and promote High Availability. ● Strong focus on efficiency, simplicity and maintainability. ● Ability to prioritise tasks and work independently. ● Strong troubleshooting and problem solving skills. ● Ability to work under pressure. ● An amazing attention to detail. Essential skills: ● Windows Server 2008r2 – 2016. ● In depth knowledge of Active Directory and Group Policy administration ● In depth knowledge of DHCP and DNS administration ● Exchange 2010 / 365 Full Administration. ● Office 365 Administration ● VMware ESXi 6 – 6.7  ● Experience with cloud architectures. ● Flexible team player. Relocation/Why Gibraltar? Our client and ourselves as your agent look after from start to finish – Relocation Guidance & Assistance, Local Knowledge info. Gibraltar offers it all when you are looking for that high quality lifestyle of 300 days sun and outdoor living plus a stable and thriving economy in a technology hub with plenty of future career prospects. Gibraltar is an overseas British Territory with the main language being English and the currency sterling. Gibraltar is multi-national and attracts people from all over the world boasting a vibrant community and bustling centre with modern marinas, casino, clubs, bars and restaurants. Lower tax on electrical goods, cigarettes, alcohol and salary are another perk to life in Gibraltar. Many people live in Spain and easily commute into Gibraltar daily and benefit from wages being exchanged into Euros and the lower cost of living that Spain has to offer. Working in the buzz of the city by day and living in a holiday destination in the evening/weekends, there is a fantastic work/life balance here.
Rock Recruiters Ltd Marbella, Spain
May 10, 2019
Full time
Our client is a growing International Online technology company based in Marbella, on the Costa del Sol, Spain. Seeking a number of QA Specialists to join their expanding offices. They are an up-and-coming company in the area, they specialise in offering casino and games products to the online gaming industry. The team is multi-cultural but the main business language is English. Their modern offices are in a great location with fantastic views from the roof top terrace, great perks and beach team bonding days! Offering very competitive salaries. This is a great opportunity to grow in an exciting company with long term career prospects working across mulitple brands/products. Purpose of the Role You’ll be working with both manual and automated tests and report the results of those. You will implementing new automated tests and improve the processes to adapt for each new product. You get to be a part of some brilliant collaboration with internal stakeholders, plan-implement and execute testing while pushing the boundaries of what excellent QA is all about. Who are you? We want to see a sincere passion for QA and some relevant background within the field. So you have dealt with the full QA cycle and all it involves. You would be highly desierable  if you (i) have  experience withwriting TDD/BDD specifications, (ii) know some automation tools and (iii) understand angularJS based web apps. You are blessed with a proactive and responsible personality thriving in a fast moving international environment. And in case you love Ping-Pong and video-games this might just be a match made in heaven. Whats on offer? Competitive salary Relocation package MacBook Pro or equivalent Flexible working hours Personal development plans International vibe Free fruit, coffee and soda Playful, bright and modern offices in Marbella city centre Recreation area including an amazing view from our roof terrace Lots of sun, beach and team building events
Rock Recruiters Ltd Gibraltar
May 10, 2019
Full time
Our client offers competitive salary, excellent benefits, relocation assistance and amazing office location with a sociable team. Due to expansion our client a multi-channel online gaming company are looking to recruit a Paid Media Marketing Manager to work from their growing office in Gibraltar, Close to Southern Spain. Why Gibraltar? Gibraltar offers it all when you are looking for that high quality lifestyle of 300 days sun and outdoor living plus a stable and thriving economy in a technology hub with plenty of future career prospects. Gibraltar is an overseas British Territory with the main language being English and the currency sterling. Gibraltar is multi-national and attracts people from all over the world boasting a vibrant community and bustling centre with modern marinas, casino, clubs, bars and restaurants. Lower tax on electrical goods, cigarettes, alcohol and salary are another perk to life in Gibraltar. Many people live in Spain and easily commute into Gibraltar daily and benefit from wages being exchanged into Euros and the lower cost of living that Spain has to offer. Working in the buzz of the city by day and living in a holiday destination in the evening/weekends, there is a fantastic work/life balance here. For EU nationals looking for a chance to work in an English environment but in the Mediterranean lifestyle – it’s the perfect bridge or stepping stone in your career with many recognisable British brands to work with. Job Description: Reporting to the Senior Performance Marketing Manager with 2 direct reports and a budget of c.£7m. Accountable for the management and delivery of PPC, Display and Paid Social strategy and execution to achieve new player goals and drive return visits and deposits to increase player value targets, using programmatic tools and driving best practice use of creative. Liaise with external agencies to source, manage and optimize relationships to deliver against targets and represent the company in the best possible light. Accountabilities above include budget and cost control to deliver £7m in marketing spend, performance reporting and engaging with internal and external agencies to obtain the necessary data insight and inputs to continuous drive performance. Responsible for ensuring PPC, paid media and display performance is suitably understood in the development of an attribution model and in the ‘connected response’ model of marketing. Support the delivery of marketing campaigns for both brands for retail (where applicable) and digital using product and campaign roadmaps to ensure both the brand and campaign message are delivered consistently across channels of responsibility. Create, analyse and deliver PPC and Display/Paid Social analysis across digital brands with weekly and period reports, ensuring key strategic financial and commercial data is defined for immediate action to Senior Performance Marketing Manager and key senior stakeholders Requirements: Significant Experience in digital marketing and can demonstrate sound knowledge and experience in both PPC, Paid Social and Display marketing. Signficant experience in managing in house and external PPC technology, automation and content strategy / testing Experience in team management. Strong analytical and communication skills, with a very strong commercial awareness and focus Ability to lead and manage colleagues indirectly and directly within the wider digital marketing team Strong coaching and commercially focused leadership experience Ability to work under pressure while meeting deadlines and deliver to reaching performance KPIs Excellent written and verbal skills, with a strong attention to detail and ability to present to senior stakeholders
Rock Recruiters Ltd Gibraltar
May 10, 2019
Full time
Our client is an established and reputable Online gaming company at the forefront of Sportsbook, Casino and Poker, with new modern offices in a premier location in Gibraltar, Near South of Spain. Our client is seeking a Systems DevOps to join the growing team and offer competitive salaries, relocation assistance and a great benefits package. Relocation/Why Gibraltar? Our client and ourselves as your agent look after from start to finish – Relocation Guidance & Assistance, Local Knowledge info – All rewarded with a UK comparative salary, lower tax, Full benefits package, relocation allowance and most importantly the Mediterranean lifestyle. Gibraltar offers it all when you are looking for that high quality lifestyle of 300 days sun and outdoor living plus a stable and thriving economy in a technology hub with plenty of future career prospects. Gibraltar is an overseas British Territory with the main language being English and the currency sterling. Gibraltar is multi-national and attracts people from all over the world boasting a vibrant community and bustling centre with modern marinas, casino, clubs, bars and restaurants. Lower tax on electrical goods, cigarettes, alcohol and salary are another perk to life in Gibraltar. Many people live in Spain and easily commute into Gibraltar daily and benefit from wages being exchanged into Euros and the lower cost of living that Spain has to offer. Working in the buzz of the city by day and living in a holiday destination in the evening/weekends, there is a fantastic work/life balance here. Key Responsibilities / Duties: • Support services before they go live through system design, consulting, development software platforms and frameworks, capacity planning and launch reviews. • Assert DevOps culture. • Automation of processes and daily routines. • Work with development, testing, end users and others to identify and resolve bottlenecks in the path to production. • Provide technical direction to establish, align and evolve operational standards. • Troubleshoot and improve existing infrastructure and systems. • Support of a Linux production environment, including Operating System, Storage, Web Layers and Cloud Technologies and work in a DevOps oriented solution including tools such as Ansible, Docker, Terraform. • Design, implement and architect new solutions for the above environment. • Manage and monitor the services, including provisioning of new hardware, virtual machines and containers and analysing problems that impact services • You will be required to provide OOH support cover in a rotating shift pattern with other engineers. Person Specification, Skills, Experience & Qualifications : ● Proven experience working in an infrastructure focused team. ● 2-3 years of experience working as UnixOps/DevOps ● 5+years’ experience analysing, troubleshooting, supporting and resolving issues within a multi-tiered application architecture, especially service-oriented and microservices ● Excellent knowledge of: Linux, Cloud computing principles, Automation and auto provisioning tools. ● Strong focus on efficiency, simplicity and maintainability. ● Ability to prioritise tasks and work independently. ● Strong troubleshooting and problem-solving skills. ● Ability to work under pressure. ● Attention to detail. ● Good written communication skills.
Rock Recruiters Ltd Marbella, Spain
May 10, 2019
Full time
Technical Support Engineer Does your dream job include being part of a friendly international team of world leading engineers that love creating awesome software? Apply today to join us and be part our Technical Support Team. They offer an amazing office location, unlimited holidays, breakfast and lunch every day, gym membership, and a great individual bonus scheme. Offices in Marbella moving to Malaga in MAY Working hours are from 8:30 to 5pm flexible 8h a day No shifts nor weekends. No inbound calls. Support is more B2B with clients via skype / ticketing tool / email. Our client   is a world leading and innovative software and service provider specialising in lottery-based gaming solutions. They are 20 years old but still behave like a start-up, with small independent units who each control their own destiny. They power many successful brands, and thanks to their fresh approach to life, their Insight platform is now the leading B2B lottery platform in the industry. The Role We are looking for a Technical Support Engineer with 3-4 years of hands-on experience to handle technical support for B2B clients, manage issues internally, escalate appropriately and provide world-class service to our clients. The goal is to ensure customer satisfaction, loyalty and retention, and meet their expectations. Qualifications: 3 years of hands-on experience in deal with B2B or internal customers Experience with cloud infrastructure such as AWS (Bonus) Excellent communication skills in English A happy approach to problem solving, and a love of challenges Responsibilities 1 st  line support to troubleshoot customer issues, and either solve or escalate Escalation of support incidents, and managing customer expectations and communication Documentation to help you and your colleagues in the future Planning of tasks and prioritization of tickets Diagnose and resolve technical hardware and software issues Prepare activity reports A solutions-led approach to recurring issues Who are you? You are a service-minded and motivated person that enjoys working in a dynamic business. You love autonomy and working in a creative and inspiring working environment that empowers you to make your own decisions. You take initiatives and you would describe yourself as a technically creative person. You are able to communicate complex technical issues to non-technical persons and you are keen on sharing your knowledge with the rest of the team. You respect and, most important, meet deadlines. You have excellent communication skills in English and interpersonal skills to work effectively with team members but also independently.
Rock Recruiters Ltd Gibraltar
May 10, 2019
Full time
Our client is a growing global software and service provider to the casino industry, looking for an experienced senior CRM professional to join their dynamic offices in Gibraltar. Offering great salary and benefits in a fast-paced, innovative and collaborative environment. Sociable team members. A passionate and success-driven culture and ownership of the role. Relocation/Why Gibraltar? Our client and ourselves as your agent look after from start to finish – Relocation Guidance & Assistance, Local Knowledge info –  All rewarded with a UK comparative salary, lower tax, Full benefits package, relocation allowance and most importantly the Mediterranean lifestyle. Gibraltar offers it all when you are looking for that high quality lifestyle of 300 days sun and outdoor living plus a stable and thriving economy in a technology hub with plenty of future career prospects. Gibraltar is an overseas British Territory with the main language being English and the currency sterling. Gibraltar is multi-national and attracts people from all over the world boasting a vibrant community and bustling centre with modern marinas, casino, clubs, bars and restaurants. Lower tax on electrical goods, cigarettes, alcohol and salary are another perk to life in Gibraltar. Many people live in Spain and easily commute into Gibraltar daily and benefit from wages being exchanged into Euros and the lower cost of living that Spain has to offer. Working in the buzz of the city by day and living in a holiday destination in the evening/weekends, there is a fantastic work/life balance here. Summary of Role The Head of CRM is a senior role and is responsible for creating and implementing the strategy and development roadmap with regards to the retention of existing players, the re-activation of lapsed players and the engagement of new players. As Head of CRM your role will be to develop and manage all customer retention activity identifying new opportunities to improve customer journey, optimize ROI and ultimately increase revenue streams. You will advise senior stakeholders at board level and work with both marketing and call centre teams to achieve  customer retention objectives. The Head of CRM duties will include preparing and executing regular communications to the entire database and targeted marketing to specific groups of players within the database. Proposing, planning and executing a wide range of promotions, you will have involvement in all aspects of the marketing process including market research, analysis, campaign planning and budgeting, creative development, working with loyalty and retention agencies, and social media. The Head of CRM is also responsible for recruiting a team across CRM, Promotions and VIP management. As part of this role the Head of CRM is responsible for target and objective setting for the team, assigning workload, monitoring performance and annual appraisals. Candidate Profile You will have prior extensive experience in CRM and Customer Retention functions within leading gaming organisations, a proven track record and exposure to the majority of our clients two main gaming product verticals being Casino and Bingo. This is a hands-on role and you will be driving all aspects of revenue growth. You will be used to operating at a senior level, creating and presenting reports at Management level, driving the development roadmap in terms of CRM requirements as well as being confident and passionate about sharing the customer retention team vision with the wider company and particularly the sales and commercial teams. Key Responsibilities Owning, setting and executing the overall Customer Retention plan. Own and set bonus requirements and budget for the business. Management of development roadmap with regards to CRM. Budget management for CRM activity. Recommend suppliers for CRM tools. Management of all customers touch points – SMS, Email, DM, and Outbound Calling & Social Media. Management of the customer retention-marketing budget, plan aligned with the company revenue targets. Customer analysis and research. Implementing and management of customer segmentation. Responsible for competitor promotional analysis. Website content strategy. Management of DM, Loyalty and promotional agencies where applicable. Responsible for improving customer attrition rates. Management of effective customer strategies to build loyalty and to create up and cross-selling opportunities. Team management, goal setting and monitoring, training and management of appraisals. Responsible for the VIP programme. Focus group setting and consumer research studies. Developing customer insights and understanding which customers are loyal to us. Launching and measuring the success of a loyalty programme. Looking to the future, and understanding what new developments can be expected in the coming months and years. Candidate Requirements Previous background in Customer Retention in an egaming environment. Excellent communication skills, both verbal and written. Presentation skills. People management and leadership skills and ability to motivate employees in a high-pressurized environment. Influencing and negotiation skills. Good time management and organization skills. Problem solving skills with the ability to adopt a logical approach to solving problems. Good numeracy skills. Competent technical skills.