IGE1

  • Malta

iGaming Elite are a leading international iGaming headhunting business, offering permanent and interim resource solutions globally.

Headquartered in Malta, iGaming Elite is strategically located in the centre of one of the world’s most important iGaming communities and our reach extends throughout a global client base.

We pride ourselves on our commitment to quality and service delivery and believe that iGaming Elite can bring a fresh approach to meeting both organisational recruitment challenges and candidate career aspirations.

IGE1 Malta
Jun 08, 2019
Full time
The world of Esports, to most, is a relatively new concept. However, for those non-spectators, it is a multi-faceted gaming experience streamed live for the masses around the world. Now combined with Blockchain technology, the landscape has drastically changed and you no longer have to be in the hot-seat to become an active participant.   The Company…. Founded in 2012, this company has always sought to change the way fans interact with their favourite sports and esports teams by providing an increased level of engagement. Using blockchain technology, they have transformed fans from passive spectators into active participants who democratically control the competitive arena they love to follow. Through their own utility token, fans will be able to enjoy a ‘fantasy esports’ experience with a single, fantastic caveat – that every voting decision will directly affect real-world esports teams and competitions. Their diverse team have been the driving force behind their success with one key concept in mind - creative thinking is at the heart of anything and everything that they do.   The Opportunity that is knocking… Due to continued growth, this company is looking to recruit a passionate and creative Social Media Specialist who will be key in developing and implementing the Social Media strategy in order to increase the online presence and improve marketing efforts in various markets. There will be a high focus on connecting with their online audience by creating engaging and creative content with the ultimate goal of turning fans into satisfied consumers.   Who they need… Someone with solid social media marketing experience as well as experience in developing a social media strategy and a proven ability to develop a social media community using platforms such as Facebook, Twitter, Instagram & YouTube with knowledge of how the algorithms work. You must also understand graphic design principles and be experienced in measuring the success of campaigns. This role is built for someone who is not only passionate about football but has extensive knowledge of football also!
IGE1 Malta
Jun 05, 2019
Full time
My client is passionate about simplifying the way people pay and get paid online. They are a licensed payment institution with B2B products available across the globe. They are now looking for a commercially astute and driven Account Manager who will be critical in building and maintaining long-term relationships with large international clients across the Gaming vertical. What you’ll do: Manage up-and-cross sales towards existing customers (upselling new markets, products or functionalities on offer)  Take part in negotiating, creating and executing joint marketing campaigns with the merchant Develop and prioritize customer product/service requests Secure KYC and customer reporting Build relationships and long-term strategic cooperations with assigned customer accounts Analyze customer services and traffic patterns to advise on customer growth Conduct thorough analysis on various pricing models with regards to pricing negotiations Follow up on service delivery and service levels and make sure proper customer escalation paths are provided for any feedback Work towards achieving the individual targets and reaching the department KPIs Attend industry events across Europe   Who you are: You have a higher university degree in Business, Finance, Engineering or similar and a minimum of 3-5 years of experience in a sales or account management role in the financial services industry (specifically payments) You have an analytical mind and are able to discuss and negotiate pricing models with major merchants You understand financial flows and can contribute to our roadmap ahead You are humble with a strong business acumen You thrive in a social environment and know how to create positive and long-term relationships  You take great pride in your work and strive for excellence with drive and endurance You are fluent in English, both verbal and written It’s a bonus if you speak other languages and have previous international experience
IGE1 Malta
Jun 05, 2019
Full time
The world of Esports, to most, is a relatively new concept. However, for those non-spectators, it is a multi-faceted gaming experience streamed live for the masses around the world. Now combined with Blockchain technology, the landscape has drastically changed and you no longer have to be in the hot-seat to become an active participant.   The Company…. Founded in 2012, this company has always sought to change the way fans interact with their favourite sports and esports teams by providing an increased level of engagement. Using blockchain technology, they have transformed fans from passive spectators into active participants who democratically control the competitive arena they love to follow. Through their own utility token, fans will be able to enjoy a ‘fantasy esports’ experience with a single, fantastic caveat – that every voting decision will directly affect real-world esports teams and competitions. Their diverse team have been the driving force behind their success with one key concept in mind - creative thinking is at the heart of anything and everything that they do.   The Opportunity that is knocking… Due to continued growth, this company is looking to recruit an Email Marketing Specialist responsible for creating a memorable experience for their customers and fans through generating product and brand awareness that drives acquisition and retention. You will command the end-to-end execution of email marketing campaigns and lead nurturing programs as well as collaborated with other marketing and communications teams to develop cohesive and innovative strategies.   Who they need… Someone with experience in email marketing roles focused on promotional marketing and CRM with exceptional attention to detail and proven experience in deploying emails with ESP. Experience in analysing email metrics around deliverability rates, open rates and unsubscribe rates as well as running A/B tests. You will also have good knowledge of direct-to-consumer marketing, retention marketing trends, email best practices and tools of the trade. Experience with Mailchimp is ideal and email HTML coding experience is considered a plus.
IGE1
Jun 05, 2019
Remote
Live Anywhere in the World! Work from anywhere!!! Yes.... Anywhere. This is an amazing opportunity for an experienced customer support agent to work remotely from anywhere in the world even whilst travelling the world (why not?). If you enjoy your mornings waking up to beach views in Cambodia, backpacking through South America or enjoy the hustle and bustle of Tokyo whilst having fun, this is the perfect opportunity for you.   Our client is an innovative iGaming operator focusing on Casino. They are currently expanding their Swedish team with Customer Support professionals.   Your day will never be the same again. You might take some calls, emails and chats in the morning, translations at midday and handle some suspicious cases in the afternoon. Some days you will be working in the morning and other days in the evening. No two days are alike and because the role is so fast-paced, the day will breeze past. What we want you to do: - Take care of customers via email and live chat (電話対応はなし) - Go the extra mile to make sure our customers are happy - Verify customer accounts processing payments - Credit Bonuses and Free Spins to players - Assisting in fraud and risk management - Take care of VIP Players (滝川クリステル流のオモテナシ) This is you: - A humble person with personality (頑張り屋で、優しい謙虚な方 ) - A person with previous casino experience - A fast learner (きっちり教えます!) - A person that has his/her teammate’s backs just as they have yours - Someone with great communication skills - Someone that types like the keyboard is on fire - Someone with excellent Japanese and good English skills – written and spoken - A calm and stress-resistant (何事も冷静に)
IGE1 Malta
Jun 05, 2019
Full time
The world of Esports, to most, is a relatively new concept. However, for those non-spectators, it is a multi-faceted gaming experience streamed live for the masses around the world. Now combined with Blockchain technology, the landscape has drastically changed and you no longer have to be in the hot-seat to become an active participant.   The Company…. Founded in 2012, this company has always sought to change the way fans interact with their favourite sports and esports teams by providing an increased level of engagement. Using blockchain technology, they have transformed fans from passive spectators into active participants who democratically control the competitive arena they love to follow. Through their own utility token, fans will be able to enjoy a ‘fantasy esports’ experience with a single, fantastic caveat – that every voting decision will directly affect real-world esports teams and competitions. Their diverse team have been the driving force behind their success with one key concept in mind - creative thinking is at the heart of anything and everything that they do.   The Opportunity that is knocking… Due to continued growth, this company is looking to recruit a backend guru to join their team of talented engineers. You will be part of the team responsible for building the systems that power their flagship platform. While this is an individual contributor role, as a valued member of an autonomous, cross-functional agile team, you will be involved in many aspects, helping to evolve existing architecture and implementing new features and functionality.     Who they need… Someone who is self-driven, eager to learn new things and has a proactive approach to work. You are passionate about either Esports or Blockchain (perhaps both) and you want to work with smart people who have fun building great things. You must have at least 3 years’ experience in hands-on coding and software design in backend development, more specifically with PHP & Symfony as well as relational SQL databases. You also have a good knowledge or aspirations to learn the following areas: system design, algorithm, design pattern, data structure, API & caching strategies.   Technologies… Stack: ○      Linux    ○      PostgreSQL / Amazon DynamoDB ○      PHP 7.1 / Symfony or Laravel ○      NodeJS / TypeScript CI: ○      Source control: Git / Gitlab ○      Container: Docker ○      GitLab CI Agile: ○      Jira
IGE1
Jun 05, 2019
Remote
Live Anywhere in the World! Work from anywhere!!! Yes.... Anywhere. This is an amazing opportunity for an experienced customer support agent to work remotely from anywhere in the world even whilst travelling the world (why not?). If you enjoy your mornings waking up to beach views in Cambodia, backpacking through South America or enjoy the hustle and bustle of Tokyo whilst having fun, this is the perfect opportunity for you.   Our client is an innovative iGaming operator focusing on Casino. They are currently expanding their Swedish team with Customer Support professionals.   Your day will never be the same again. You might take some calls, emails and chats in the morning, translations at midday and handle some suspicious cases in the afternoon. Some days you will be working in the morning and other days in the evening. No two days are alike and because the role is so fast-paced, the day will breeze past.     Key Responsibilities: - Take care of customers via email and live chat - Go the extra mile to make sure customers are happy - Verify customer accounts processing payments  - Credit Bonuses and Free Spins to players - Assisting in fraud and risk management - Take care of VIP Players What they look for: - A humble person with personality - A person with previous casino experience - A fast learner - A person that has his/her teammate’s backs just as they have yours - Someone with great communication skills - Someone that types like the keyboard is on fire - Someone with excellent Swedish & English skills – written and spoken - Calm and stress-resistant
IGE1 United Kingdom
Jun 05, 2019
Remote
Live Anywhere in the World! Work from anywhere!!! Yes.... Anywhere. This is an amazing opportunity for an experienced customer support agent to work remotely from anywhere in the world even whilst travelling the world (why not?). If you enjoy your mornings waking up to beach views in Cambodia, backpacking through South America or enjoy the hustle and bustle of Tokyo whilst having fun, this is the perfect opportunity for you.   Our client is an innovative iGaming operator focusing on Casino. They are currently expanding their English team with Customer Support professionals.   Your day will never be the same again. You might take some calls, emails and chats in the morning, translations at midday and handle some suspicious cases in the afternoon. Some days you will be working in the morning and other days in the evening. No two days are alike and because the role is so fast-paced, the day will breeze past.     Key Responsibilities: - Take care of customers via email and live chat - Go the extra mile to make sure customers are happy - Verify customer accounts processing payments  - Credit Bonuses and Free Spins to players - Assisting in fraud and risk management - Take care of VIP Players What they look for: - A humble person with personality - A person with previous online casino experience - A fast learner - A person that has his/her teammate’s backs just as they have yours - Someone with great communication skills - Someone that types like the keyboard is on fire - Someone with excellent English skills – written and spoken - Calm and stress-resistant
IGE1
Jun 05, 2019
Full time
Are you as efficient as a Tesla? Do you get major satisfaction from completing and executing tasks? Do your friends and family point out that you’re extremely organised? Why haven’t you applied sooner? A great opportunity to join an exciting and established Casino Operator has arisen, and they are looking to add to their elite team from the best of the best! They pride themselves in a data-driven approach to CRM, all in order to maximise profits and efficiency. They're now growing faster than the nose of a politician on election day, and therefore they're in need of a CRM Coordinator to help their CRM Manager and Head of CRM with the execution part. Of course, you’ll always have a say in the planning as well, so don’t you worry! If you’re looking to make a big impact and be a key player in the development of this operator whilst working on a remote basis from anywhere in the world, we’d like to hear from you.   Ready for your next adventure? This describes you:   -    Great attention to details -    Highly organized -    An excellent communicator -    Past experience with CRM and execution in a slot focused casino -    Analytical and data driven -    Humble and friendly -    Love for Marketing -    Basic understanding of HTML   What we want you to do:   -    Put together Emails and Push Notifications -    Execute CRM Activities -    Help to create promotions -    Follow up promotions -    Analyze results of bonuses -    Segment player groups -    Create email filters