iGaming Elite

iGaming Elite is a leading iGaming Recruitment Business, offering permanent and interim resource solutions. Established in 2011, with offices in Both Malta and Stockholm, our recruiters provide a localized service, with a global reach.

We provide a bespoke talent acquisition service, cultivating the specialist talent required to establish gambling businesses online. Our services, knowledge and networks have helped many of the well-known iGaming brands at critical times of growth: Casino, Slots, Sports betting, poker, bingo and social gaming.

iGaming Elite Malta
Dec 16, 2018
Full time
Are you an experienced Regional Business Manager? Do you think you have what it takes to join one of Malta’s leading iGaming organisations? Are you ready to step you’re game up to the next level? If the answer is yes then this maybe the role for you. iGaming elite are looking to engage with talented, experienced Regional Business Managers for a fantastic opportunity with one of the islands most established iGaming brands. The successful candidate will be responsible for the day-to-day running of the existing business function for an assigned territory and be accountable for driving sustainable long-term profitable growth within the Accounts in line with the organisations strategic directions. Further responsible for the role include functional profit and loss, setting targets, budgets and cross-border alignments for maximizing functional efficiency and customer engagement. You will be managing a Team of 4-10 Account Managers including Senior Account Managers and will be supporting the Managing Director in various operational and strategic tasks and special projects. To be considered for the role you will need: 7-10 years of international Account Management and or Senior Sales experience. The ability to understand technology on an aggregated level and complex solution selling techniques. Experience in the gambling industry a great advantage. University degree in business economics, MBA, MsC or equivalent. Experience working in an international & multicultural organization. Swedish language a strong preference.
iGaming Elite Malta
Dec 16, 2018
Full time
Our client is an innovative and expanding iGaming Tech business, Based in Malta. Developing B2C and B2B services. As a front-end developer will be responsible the final front-end product delivery and the implementation of design concepts created by the design team in a manner which is; true to and follows the brand guide, extend-able, maintain-able, structured and test-able. As a senior front-end developer, you are expected to maintain a highly-organized and centralized work structure for yourself and your team with minimal to no supervision. Team leader qualities HTML/CSS Robust, modular JavaScript & jQuery Bootstrap Attention to detail What you do? All members of the front-end development team are expected to work closely with project managers and business analysts, follow company process and deliver top-notch engineered solutions both on an individual basis as part of a team. Your duties will be as follows: Ability to function as part of a team in agile sprints. Ability to work within a collaborative team using code distribution and versioning tools (GitLab). Conversion of web designs into functional reality Creation neat and fully functional front-end code including: W3C compliant HTML5 / CSS3 Modular JavaScript in a well-structured format CORS compliant AJAX CSS3 and JavaScript driven animations and transitions Code written on department foundational libraries (jQuery, Bootstrap) Strong in-line documentation Creation of in-page HTML content. Creation of HTML mailers and banners. Creation of object oriented JavaScript built on standard frameworks. Production of front-end code implementing standard frameworks. Production of front-end code which is properly responsive, structured, versioned, maintainable and testable. Production of well documented front-end code. Production of responsive, cross-browser, cross-device, W3C compliant code. Maintenance of existing websites when required. Maintenance of organized file naming conventions and working directory structures. Maintenance of a streamlined workflow including maintenance of project related ticketing. Integration of external third-party scripts such as Google Analytics, Live Chat, etc. Testing and debugging of code. Keeping up to date with the latest software, trends and technologies. Function as a robust bridge between web designers and back-end developers. Your senior duties will be as follows: Accurate time projection on projects for self, as well as assistance for junior front-end devs. Time management of self and of junior front-end devs. Mentorship of other front-end devs when necessary. Ensuring department process is maintained by all members of the front-end dev team. Act as the glue and driving force within the front-end dev team when required. Report to the head of delivery (head of department). Assume first level responsibility for front-end dev related deliveries. Assist, when required, in the performance reviews of other employees within the team. Maintain team efficiency and team organization. What you know? To apply for this position, you should be proficient in the following: How to lead a team Agile development W3C compliant, responsive HTML5 W3C compliant CSS3 Robust, modular JavaScript LESS GitLab version control Twitter Bootstrap v3.3+ jQuery v3.2+ Gulp You will be considered ahead of the curb if you have: Prior experience in iGaming Prior experience with qUnit Prior experience with Bower Required Experience All applicants who which to apply for this position should have the following: Min. 5 years full-time front-end development Min. 2 years in leadership role A portfolio of work Who you are? You are a person with clear thinking skills Your thought process is logically driven, you calculate twice and fire once. You have remarkable attention to detail It’s in your nature to like things done precisely, you value the importance to un-ambiguity and you tend to constantly strive towards this. You are a team player Although you are independent, you function well within a team framework. You are a quick learner outside of programming You get things quickly, usually without the need of too much explaining. You are a naturally intuitive person. You have a passion for what you do You don’t just do what you do as a nine-to-five, it’s something you love doing and do with pride. You have strong communication skills You are a good listener and can engage in meaningful conversations making sure all parties agree with the work that is being done. You are focused and well organized You understand the need to keep things organized, it tends to come naturally to you as does immersing yourself in your work.
iGaming Elite Malta
Dec 16, 2018
Full time
Our client is an innovative and expanding iGaming Tech business, Based in Malta. Developing B2C and B2B services. As a web designer, you will be part of a team responsible for visual excellence and branding. You will be a fundamental asset with regards to the creation and maintenance of well thought-out and highly enjoyable end-user experiences. Web designers are directly responsible for end-user experience, maintenance of brand guidelines and ensuring the brands are designed and kept ahead of the iGaming curb. Responsive Web Design 100% Adobe CC technologies 90% Drawing skills 40% Visual design excellence and branding. 95% Attention to detail 100% What you do? All members of the web design team are expected to work closely with project managers and business analysts as well as other web professionals such as front-end developers. Your duties will be as follows: Ability to function as part of a team in agile sprints. Analysis and improvement of the end-user experience for any project. Planning of overall website flow, end-user experience and site functionality. Implementation of responsive design patterns. Creation of layouts and on-site elements to optimize visual appeal. Creation of detailed design mockups. Creation of navigable static designs for presentation to management. Creation of in-depth brand guidelines. Competitive analysis; both within and outside of the iGaming industry to ensure the best UX/UI experience for end-users and to stay ahead of market trends. Creation of brand logos including variation sets of said logos. Creation of vector icon sets. Creation of well legible and maintainable documentation when undertaking new, or updating existing projects. Designing of streamlined UI animations and online/offline graphic elements. Designing of enticing and well laid-out content areas, newsletters, on-site/affiliate banners and on-site graphic elements. Designing of highly converting landing pages and mini-sites. Co-ordination with outside agencies such as print houses. Co-ordination with copywriters and graphic artists. Maintenance of a streamlined workflow including maintenance of project related ticketing. Maintenance of organized file naming conventions and working directory structures. Keeping up to date with the latest software, trends and technologies. What you know? To apply for this position, you should be proficient in the following: Responsive Web Design Adobe Photoshop Creative Cloud Adobe Illustrator Creative Cloud Axure RP prototyping software (or similar) You will be considered ahead of the curb if you have: Prior experience in creating brand guidelines Prior experience in iGaming Good drawing skills Prior agile experience Required experience All applicants who which to apply for this position should have the following: Min. 3 years full time web design A portfolio of work Who you are? You are a passionate and driven designer Web design can be a labor of love, but you love what you do and have the passion and drive to want to leave your mark in the creative industry. You are awareness of your audience You can tailor your work to meet the expectations of your audience. You are a team player Although you are independent, you function well within a team framework. You are a team player Where other people see a straight line, you see the microscopic curve at the edge of the pixels. You are meticulous You don’t just do what you do as a nine-to-five, it’s something you love doing and do with pride. You have a sense of vision You have an excellent sense of vision and can grasp what it is a client is asking for, you can visualize the end-result and set a clear goal. You have strong communication skills You are a good listener and can engage in meaningful conversations making sure all parties are in agreement with the work that is being done.
iGaming Elite Malta
Dec 16, 2018
Full time
Our client is an innovative and expanding iGaming Tech business, Based in Malta. Developing B2C and B2B services. As a senior UX web designer, you will be responsible for the design end-product and work as part of a team responsible for visual excellence and branding. You will be a fundamental asset with regards to the creation and maintenance of well thought-out and highly enjoyable end-user experiences. Senior UX web designers are expected to be a reference point for other web designers by fulfilling a mentorship role when necessary and a driving force for the rest of the design team. User experience guru Adobe CC technologies Team leader qualities Visual design excellence and branding. Attention to detail What you do? All members of the web design team are expected to work closely with project managers and business analysts as well as other web professionals such as front-end developers. Your duties will be as follows: Ability to function as part of a team in agile sprints. Analysis and improvement of the end-user experience for any project. Planning of overall website flow, end-user experience and site functionality. Implementation of responsive design patterns. Creation of layouts and on-site elements to optimize visual appeal. Creation of detailed design mockups. Creation of navigable static designs for presentation to management. Creation of in-depth brand guidelines. Competitive analysis; both within and outside of the iGaming industry to ensure the best UX/UI experience for end-users and to stay ahead of market trends. Creation of brand logos including variation sets of said logos. Creation of vector icon sets. Creation of well legible and maintainable documentation when undertaking new, or updating existing projects. Designing of streamlined UI animations and online/offline graphic elements. Designing of enticing and well laid-out content areas, newsletters, on-site/affiliate banners and on-site graphic elements. Designing of highly converting landing pages and mini-sites. Co-ordination with outside agencies such as print houses. Co-ordination with copywriters and graphic artists. Maintenance of a streamlined workflow including maintenance of project related ticketing. Maintenance of organized file naming conventions and working directory structures. Keeping up to date with the latest software, trends and technologies. Your senior duties will be as follows: Accurate time projection on projects for self, as well as assistance for junior designers Time management of self and of junior designers Mentorship of other designers when necessary Ensuring department process is maintained by all members of the design team Act as the glue and driving force within the design team when required Report to the head of delivery (head of department). Assume first level responsibility for design related deliveries. Ensure brand guidelines are maintained by junior designers. Assist, when required, in the performance reviews of other employees within the team. Maintain team efficiency and team organization. To apply for this position, you should be proficient in the following: How to lead a team. UI/UX design for responsive websites. Human to computer psychology of interaction. Agile methodologies. Adobe Photoshop Creative Cloud Adobe Illustrator Creative Cloud Axure RP prototyping software (or similar) You will be considered ahead of the curb if you have: Prior experience in creating brand guidelines Prior experience in iGaming Good drawing skills Experience in Google Web Designer Required experience All applicants who which to apply for this position should have the following: Min. 5 years full time web design Min. 2 years in leadership role A strong portfolio of work Who you are? You are a passionate and driven designer Web design can be a labor of love, but you love what you do and have the passion and drive to want to leave your mark in the creative industry. You are awareness of your audience You can tailor your work to meet the expectations of your audience. You are a team player Although you are independent, you function well within a team framework. You are a team player Where other people see a straight line, you see the microscopic curve at the edge of the pixels. You are meticulous You don’t just do what you do as a nine-to-five, it’s something you love doing and do with pride. You have a sense of vision You have an excellent sense of vision and can grasp what it is a client is asking for, you can visualize the end-result and set a clear goal. You have strong communication skills You are a good listener and can engage in meaningful conversations making sure all parties are in agreement with the work that is being done.
iGaming Elite Malta
Dec 16, 2018
Full time
Due to company expansion our client is looking to grow their Risk& Payments team. They are looking for the right individuals to cover the elements of fraud identification, payouts, KYC & related due diligence processes to support our ambitious growth plans. This is an excellent opportunity for someone who thrives in an analytical and dynamic role. The position will involve working closely with other departments within the business, namely Customer Services & Finance, to ensure a safe yet fun environment for our players. The right candidate will be a team player, who has a keen eye for detail, is comfortable multi-tasking and is keen to build and develop their careers within the Risk & Payments realm. What you do? You process customer withdrawals You ensure players on all our Casino brands are paid out in a timely manner. You carry out all pre-withdrawal checks in full for each and every withdrawal whilst ensuring that payouts are completed within tight timescales. You live and breathe the Know Your Customer ethos You act as the Casino gatekeepers as you verify and check all players who come in through the doors. You carry out all KYC checks and communicate directly with players regarding their KYC status or any other KYC-related queries that may arise. You analyse data You and raw data go hand in hand. You analyse all types of data for different tasks within your role and draw conclusion based on the information extracted. You make key decisions based on the conclusions drawn from your information. You keep the Casino a safe playing environment You will be responsible for separating the wheat from the chaff. You keep out the bad guys by utilizing a combination of anti-fraud measures. You keep an anti-fraud hat on in each and every task you do within your role as you know that fraud can be uncovered in different areas. What you know? You understand the principles of fraud prevention You are no stranger to the anti-fraud domain. You understand that important of risk mitigating measures and are keen to improve on existing strategies to combat fraud. You know that communication is key You are able to communicate, with both internally and externally customers, through a high level of business-English. You understand that you will be dealing with delicate cases that require a certain level of linguistic knowledge to enable you to diffuse and resolve situations with tact & diplomacy. You know data You command strong excel and data mining skills. You are capable in presenting robust fraud cases to internal and external clients. You are an expert on the MS Office package You are an Excel wizard and a dab hand on Powerpoint. Word is your bread and butter and would have no issues learning other software packages. Who you are? You are a team player You understand the value of being part of a team and happy to contribute to group objectives. You realize that you need to work closely with your colleagues in an environment that is team oriented where the focus is on the group rather than the individual. You love multi-tasking You are comfortable working on different tasks simultaneously. You find no difficulty in switching between multiple systems and do not necessarily need to follow a linear work flow to compete each task. You are thorough and diligent in your approach You take pride in your work and its quality. Double checking your work is second-nature to you. You enjoy searching for clues You feel most at home when doing investigate work to uncover potential risk. You have a tactical mindset to go with your analytical skills which you use to investigate risk and fraud cases. You don’t stop until you find what you are looking for and enjoy the challenge when the digging gets tough. You own your work You understand that not all tasks can be closed by the end of your shift and that some will need days or weeks of following-up. You enjoy taking ownership of your work and seeing them out to point of completion.
iGaming Elite Malta
Dec 16, 2018
Full time
iGaming Elite is currently working with one of the fastest growing, award winning B2B, iGaming providers in the industry. This is an organization with an appetite for innovation, displaying continued growth across the whole market. We are looking for a talented person who is interested in Gaming. The candidate will provide daily team leadership and innovation to our client at their head office based in Malta. You will be expected to display strong managerial skills and an ability to perform a wide range of duties, online with our client’s needs. You will represent the organisation with a wide range of international operators, guiding their clients to make the most of their games and tools. You will achieve this by using your strong market knowledge and your highly developed best practice skills in campaign strategy and execution, you will build strong relationships with CRM, Marketing and other senior stakeholders to drive roadmaps, calendars and increase the visibility impact that their games can make. To be considered for the role you will need: Previous experience in iGaming Fully understand operators’ business environments Previous experience in planning campaigns for online casino products Must be a self-driven and motivated individual with highly developed communication skills To be able to convey the message of a superior product offering in a professional manner Nice to have Experience working with large B2B accounts Strong contact network within the local and European market Effective use of in depth measurement and analytics tools If successful you be expected to deliver: Advice on existing operators on best practice campaigns Ensure operators promote their games in marketing campaigns Work as the channel between the operator and the tech team to advise on what needs to be developed to create the best campaigns Plan and execute new marketing concepts Establish and maintain long-term business relationships Organize, attend and represent the company at events and exhibitions tailored to iGaming operators.
iGaming Elite Malta
Dec 16, 2018
Full time
Our Client just joined one of the giants of the iGaming Industry, and due to their aggressive growth, they are now looking for a Legal Counsel, based in Sunny Malta. You will be reporting to the Head of Legal & Compliance. The role will support the legal requirements of the business and you will advise on a variety of corporate, commercial, regulatory and intellectual property related matters. The ability to draft and negotiate a broad range of commercial contracts and the confidence to work autonomously are essential. You will need to have an understanding of all commercial implications. You will be part of the legal & compliance team and work in close collaboration with other key stakeholders within the business. Responsibilities will include: Drafting, negotiating and reviewing commercial contracts within a multi-jurisdictional scope Helping to ensure that the correct contract approval process is followed by the business before contracts are signed Developing and amending agreements to deal with the commercial relationships that are encountered on a regular and repeat basis Advising marketing, customer services and technology departments with regard to legal requirements that apply to the content in advertising, promotions, competitions, electronic marketing, data capture, data processing and customer research and analysis Research into multi-national regulatory regimes and risk management. The Group is constantly appraising new product and territorial expansion opportunities due to the fact the online gaming industry is still embryonic and evolving at a fast pace. Regular regulatory and compliance updates to the business will be required. Advising on IP location and licensing Advising in relation to other IP matters such as use of content on websites, brand protection, patenting inventions and domain name strategy Advising in relation to customer dispute and complaints. Advising on employment law matters Ensuring contract repository database is up to date and in line with the latest commercials Provide support as required by the Head of Legal & Compliance and senior management   REQUIREMENTS Excellent command of the English language both verbal and written Extensive post qualified experience Be business focused and practical Commercial facing Feel comfortable working with a significant amount of autonomy Previous experience in: Commmercial contract, software IP and licensing, online gaming Have a genuine interest in media, technology, intellectual property and gaming   BENEFITS We are a young, dynamic and innovative company and seek others who have the same entrepreneurial spirit to share ideas and make them happen. So, if you are tired of dealing with ‘suits’ who can’t make decisions, and tiresome middle management politics, this is the place to be. The Group has offices in Malta, London and Stockholm, and currently employs 240+ people. Our goal is to become the market leader within our sector. Working hard also means that we need to be able to recharge our batteries once in a while and this is the reason why we want our office atmosphere to be relaxed and cosy. Come by to our bright, friendly, marina view office and challenge us in a game of ping pong or Fifa and if you’re not into that, a studio session at the local gym or a cold drink from the fridge on a Friday late afternoon might be your type of melody.
iGaming Elite Malta
Dec 16, 2018
Full time
Our client is the world’s fastest-growing online casino and has been named the 2013, 2014, & 2015 Casino of the Year and 2016 Mobile Casino of the Year by the International Gaming Awards (IGA). They are built on the foundations of entertainment, fun, excitement and fairness, and at the heart lies the Casino experience. Originally launched to the Swedish market back in 2008, they have well and truly spread its umbrella and is now a major online Casino operator. Employee perks and bonuses are one of the many perks of having a career with our client. Companywide holidays such as ski trips, Cruises and trips to the Mediterranean Islands are common. Gym memberships, healthy cooked breakfasts and many other employee bonuses. Being a Customer Service Specialist means being part of the ambition of becoming the best customer service in the industry. Hence, we are looking for a proactive, forward thinking candidate that can help drive this company ethos forward. Responsibilities: Helping our customer with all their enquiries Clarifying Terms and Conditions when it is needed Explaining how to use games and services Assisting the customers with on-going marketing campaigns Logging the tasks in accordance with company guidelines Helping out Payments and Fraud specialists in upholding security of the company and preventing fraudulent activities Advising players on responsible gaming tools and acting pro-actively on player’s gaming patterns Escalating and following up customer cases when needed Helping out with translations if needed Skills & Competencies On-line experience in Support / Customer Services Experience in assisting the customers via email, phone and chat Fast typewriting Excellent written and verbal communication skills Fluent in English and one of the following native languages: German, Swedish, Norwegian, Finnish, Dutch, Danish (additional languages beneficial) – current vacancies include German, Swedish and Danish languages. Clear thinking and problem solving Previous experience in iGaming or keen interest in sports or casino games Flexible and willing to work daily / evening shifts
iGaming Elite Malta
Dec 16, 2018
Full time
Our Client are a marketing leader within the online gaming B2B and B2C Markets, with some of the most innovative brands on the market. What you’ll be doing To handle with customer enquiries in a real-time environment. To log all customer interactions within our system To communicate effectively with peer group, line management and customers. To maintain predetermined quality standards throughout all enquiries Responsibilities: Handling enquiries through all enquiries channels Using logical questioning skills in an appropriate manner to obtain the maximum relevant information from the customer in the minimum effective time Maximise any revenue generating opportunities identified whilst dealing with customer enquiries using strong negotiation and cross selling skills Accurate data input Manage your own time in line with resource planners Dealing directly with colleagues around the business to obtain missing information Meet individual, team and operational sales and service Key Performance Indicators and behaviours in job role. Manage the escalation process for customer resolution with empathy Reinforce the culture and core values of their CS through appropriate behaviours and actions. What we are looking for: A good standard of numeracy and literacy Excellent awareness of Microsoft Office applications This role requires close liaison with the other customer facing functions within their business, so strong communication skills both written and verbal are important. Thorough understanding of their brands Proven background in Sales & Customer Service is desirable although not essential Norwegian Speaking What we offer: Free Lunches Free Fruit Coffee on tap Regular work events Awesome work environment
iGaming Elite Malta
Dec 16, 2018
Full time
Our client is the world’s fastest-growing online casino and has been named the 2013, 2014, & 2015 Casino of the Year and 2016 Mobile Casino of the Year by the International Gaming Awards (IGA). They are built on the foundations of entertainment, fun, excitement and fairness, and at the heart lies the Casino experience. Originally launched to the Swedish market back in 2008, they have well and truly spread its umbrella and is now a major online Casino operator. Employee perks and bonuses are one of the many perks of having a career with our client. Company wide holidays such as ski trips, Cruises and trips to the Mediterranean Islands are common. Gym memberships, healthy cooked breakfasts and many other employee bonuses. We are looking for a creative writer, who is able to write entertaining online marketing and promotional content and provide translations in Norwegian language. The workplace is not tied to any location, as it will be most probably on a freelance basis. In case you are interested to work in the beautiful office in Malta, we can help you to relocate. The candidate will be given detailed briefs on the content tasks beforehand and often English content to base the local content on. Requirements: Native Norwegian speaker Experience in creative writing Excellent grammar and spelling in Norwegian Solid knowledge of English Able to work with deadlines Knowledge of Online Casino and Sports betting is considered a plus
iGaming Elite Malta
Dec 16, 2018
Full time
Our client is the world’s fastest-growing online casino and has been named the 2013, 2014, & 2015 Casino of the Year and 2016 Mobile Casino of the Year by the International Gaming Awards (IGA). They are built on the foundations of entertainment, fun, excitement and fairness, and at the heart lies the Casino experience. Originally launched to the Swedish market back in 2008, they have well and truly spread its umbrella and is now a major online Casino operator. Employee perks and bonuses are one of the many perks of having a career with our client. Company wide holidays such as ski trips, Cruises and trips to the Mediterranean Islands are common. Gym memberships, healthy cooked breakfasts and many other employee bonuses. Duties Responsible for creating and delivering marketing ideas and activities together with CRM Manager. Working closely with all departments to ensure the CRM works effectively for all aspects of the company. Supporting the Retention team in all matters regarding marketing strategies and campaigns. Operating and engaging with representatives from companies who offer the key communication tools. Planning and delivering CRM activities across all the markets, encouraging customer retention and customer loyalty. Ordering, briefing and following up content and/or artwork based on CRM strategies and campaign’s needs. Executing Ensuring activities are communicated internally and accurately – mainly by updating Central Marketing Calendar. Making sure that all the outgoing communication is aligned with current email marketing trends (responsiveness, dynamic customization, personalisation, automation) Implementing programming to initiate personal and automated responses based on customer interaction with the product and developing customer journey. Leading the testing and approval process with marketing communication sent by emails or SMS’s. Conducting and coordinating email and SMS send outs and scheduling accordingly to marketing campaigns. Ensuring Customer Support is aware of campaign and communication plan – by occasionally organizing weekly meetings. Collecting and analysing customer data and comparing and reporting results based on activities. Monitoring the proper execution of marketing programs, mainly in Carma. Importing subscribers’ lists to Carma, re-calculating queries and exporting the lists for further communication. Education / Training Gather on a regular base competitive material to challenge the CRM team. Learn about retention, and using the principals and latest trends and developments of retention.
iGaming Elite Malta
Dec 16, 2018
Full time
Our Client are a marketing leader within the online gaming B2B and B2C Markets, with some of the most innovative brands on the market. What you’ll be doing To handle with customer enquiries in a real-time environment. To log all customer interactions within our system To communicate effectively with peer group, line management and customers. To maintain predetermined quality standards throughout all enquiries Responsibilities: Handling enquiries through all enquiries channels Using logical questioning skills in an appropriate manner to obtain the maximum relevant information from the customer in the minimum effective time Maximise any revenue generating opportunities identified whilst dealing with customer enquiries using strong negotiation and cross selling skills Accurate data input Manage your own time in line with resource planners Dealing directly with colleagues around the business to obtain missing information Meet individual, team and operational sales and service Key Performance Indicators and behaviours in job role. Manage the escalation process for customer resolution with empathy Reinforce the culture and core values of Their CS through appropriate behaviours and actions. What we are looking for: A good standard of numeracy and literacy Excellent awareness of Microsoft Office applications This role requires close liaison with the other customer facing functions within their business, so strong communication skills both written and verbal are important. Thorough understanding of brands Proven background in Sales & Customer Service is desirable although not essential Swedish Speaking What we offer: Free Lunches Free Fruit Coffee on tap Regular work events Awesome work environment
iGaming Elite Malta
Dec 16, 2018
Full time
Our Client offers a wide range of first-class online gambling products and games in a safe and user-friendly gaming environment They absolutely pride themselves on being one of the most dynamic and multi-brand online casinos globally, and their ambition is to be a world-wide player. Thanks to their team of talented individuals who contribute daily to making them one of best in the business. They truly do work hard and play hard because they genuinely love what they do! Founded in 2011 the Malta based office holds just over 300 members of staff. They have grown from strength to strength, and are expanding even bigger due to their huge success over the last 6 years. You will be expected to: Manage a strong portfolio of very valuable customers Communicate bonus plans to the relevant players in your region Build individual player plans for top contributors in the Finnish Market Cultivate and build relationships within the Finnish VIP player base Liaise with the VIP team to localize promotions and campaigns for VIPs Work towards targets for Finland as part of the overall VIP plan Report on actual performance V target. Provide insight and recommendations Work towards KPIs agreed upon with the Head of VIP and Country Manager for Finland Liaise with other teams and departments to implement solutions for your region/players Support the Country Manager (Finland) in outbound sales endeavours Extract and act upon feedback from VIP customers. Work closely with the Country Manager to support the regional strategy Role Requirements: Possess very strong (Native Finnish) communication skills Have strong interpersonal and dialogue skills Be a strong and willing outbound phone and email communicator Dedicated and accustomed to working towards targets Organise and coordinate VIP events (Finland player base) Willing to travel to meet and host VIP customers Strong level of written and spoken English Gaming experience within Support/Retention will be considered an asset but is not a requirement
iGaming Elite Malta
Dec 16, 2018
Full time
Our Client offers a wide range of first-class online gambling products and games in a safe and user-friendly gaming environment They absolutely pride themselves on being one of the most dynamic and multi-brand online casinos globally, and their ambition is to be a world-wide player. Thanks to their team of talented individuals who contribute daily to making them one of best in the business. They truly do work hard and play hard because they genuinely love what they do! Founded in 2011 the Malta based office holds just over 300 members of staff. They have grown from strength to strength, and are expanding even bigger due to their huge success over the last 6 years. What you’ll do: Administrating, monitoring and deploying large scale data systems and services on AWS Building new tools and add features to existing toolset to remove “the human intervention” for day-to-day operations and monitoring Driving initiatives for upgrading and scaling our systems to improve capacity, feature set, availability, reliability, and performance Taking pride in monitoring operating efficiencies of the platform, and responding as needs arise Supporting existing data pipelines and systems in production Designing and scaling data ingestion systems with high availability and reliability Designing, building and launching new data extraction, transformation and loading processes in production Writing batch and real-time big data jobs Maintaining and evolving dimensional data models and schema designs Knowledge, Skills & Abilities: Bachelor’s or Master’s degree in computer science 2+ years of experience in Software Engineering / Data Engineering / Data Warehousing roles Experience with cloud computing platforms (e.g. AWS, Microsoft Azure, Google Cloud, etc.) Familiarity with streaming data processing frameworks like Kinesis Streams or Kafka Familiarity with Elasticsearch, Logstash, and Kibana or similar technologies Postgres or other RDBMS experience 2+ years programming experience in Scala, Python or Java Experience with source control systems (especially GIT) iGaming experience desirable, but not a must Self-driven and take extreme ownership of initiatives to make pragmatic decisions Able to wear multiple hats when necessary and are willing to go extra mile to get the job done Someone with an excellent positive attitude – they’re contagious! Excellent communicator Passionate about data Flexible to business demands
iGaming Elite Malta
Dec 16, 2018
Full time
Our client is an iGaming company that offers casino, odds and live casino online. Founded in 2012, our client consists of a team of passionate individuals whose vision it is to create and promote extraordinary brands in iGaming. With now four gaming sites up and running, our client has managed to develop successful brands maintaining its energetic culture and fine identity. They have now reached the 100-staff goal post and are carrying on with their internal and external staff development. Our client has received exciting new funding which over the past 24 months has involved the acquisition of 12 online affiliate companies – there for now more than ever there looking career driven individuals to join them in the start of their expansion. Key Responsibilities: Create written content for Sportsbook and Casino campaigns including promotion pages, emails and text messages Optimize the content together with the CRM team in sign-off processes Schedule and send emails and text messages to our players CMS updates including adding and removing written content, adding games and changing banners to make sure the sites are always up to date Research to get the most out of every sport promotion Any Content related project on the side of campaigns, including working with White Labels Skills and Capabilities: Essential: Exceptional English written communication skills on a native level The ability to work in a deadline driven environment A keen eye for details The ability to work both independently and in a team Highly organised and flexible Excellent can-do spirit Must be good at prioritising and meeting changing deadlines Have experience from the iGaming industry
iGaming Elite Malta
Dec 16, 2018
Full time
Our client is an iGaming company that offers casino, odds and live casino online. Founded in 2012, our client consists of a team of passionate individuals whose vision it is to create and promote extraordinary brands in iGaming. With now four gaming sites up and running, our client has managed to develop successful brands maintaining its energetic culture and fine identity. They have now reached the 100-staff goal post and are carrying on with their internal and external staff development. Our client has received exciting new funding which over the past 24 months has involved the acquisition of 12 online affiliate companies – there for now more than ever there looking career driven individuals to join them in the start of their expansion. Key Responsibilities   Design of banners, newsletters and other marketing materials for the clients websites. Make a contribution with creative graphic ideas for campaigns and websites Manage daily requests in a deadline-driven environment   Skills and Capabilities Good knowledge in Adobe Suite. An excellent eye for details The ability to think outside the box A good level of English is required and knowledge of other languages is regarded as valuable. Your personality and work should fit in a varied environment and a rapidly growing company. Basic typography-knowledge  
iGaming Elite Malta
Dec 16, 2018
Full time
Our client is an iGaming company that offers casino, odds and live casino online. Founded in 2012, our client consists of a team of passionate individuals whose vision it is to create and promote extraordinary brands in iGaming. With now four gaming sites up and running, our client has managed to develop successful brands maintaining its energetic culture and fine identity. They have now reached the 100-staff goal post and are carrying on with their internal and external staff development. Our client has received exciting new funding which over the past 24 months has involved the acquisition of 12 online affiliate companies – there for now more than ever there looking career driven individuals to join them in the start of their expansion. Responsibilities Interact with customers; assisting them and providing a welcoming and pleasant experience via live chat, e-mail and telephone. Working closely together with payments team Interact with customers; assisting them and providing a welcoming and pleasant experience via live chat, e-mail and telephone. Working closely together with payments team Work within the Groups team, support colleagues and contribute to an awesome working atmosphere Requirements: Excellent written and verbal Finnish and English communication skills Can work well under pressure Exemplary and responsible team player
iGaming Elite Malta
Dec 16, 2018
Full time
Our clients focus is much more on providing products based on customers actual preferences. It means that they only offer the most pertinent and interesting products. This produces a high volume of conversation and value for their brand partners. Our client really remains true to its founding mission, to offer a fun and responsible gaming experience Expansion is key with our client with currently 120 employees. Aside from technical expertise, they are seeking people with a genuine passion for delivering exceptional customer experience, who will strive to help the consistently create an outstanding experience for their players. When hiring, they really focus on identifying, highly motivated, talented, enthusiastic and loyal individuals that will help them deliver the best experience to their players.   Day to day operational duties:   Management and administration of player bonuses for acquisition, conversion, reactivation and retention Campaign bonus communication within the CRM department Acting as second level support to external teams – Customer Service and Payments and Fraud Set up, configure, and manage backend tools for Casino, Sports, Poker and Bingo operations Provide training to other departments where necessary Resolving escalated customer queries and implementing processes to allow customer service to resolve queries without escalation Point of contact and expert in all backend systems and issue resolution processes Create reports focused on technical issues and other campaign related issues for the CRM managers   Requirements:   High level of organization, attention to detail and strong analytical skills Structured execution when working in a fast-paced environment under tight time frames Ability to maintain focus and resolve issues Effective oral and written communication skills A ‘can do’ attitude and willingness to go that extra mile Excellent interpersonal skills Able to work independently and as part of a team
iGaming Elite Malta
Dec 16, 2018
Full time
Our client has been a big player in the industry since 2005. Now with new investments, new plans and a fast-growing recruitment drive it doesn’t look to be stopping there. With around 106 employees, but still looking to expand all areas of the business. So, for anyone looking to get in and be at the forefront of growth this is the company to be with. Our client’s ethical representation is next to non-with the World’s First Charity Giving-Based Online Casino. They offer extensive development opportunities to ensure that you become one of their capable and committed team members. Responsibilities: Manage execution of all CRM projects and marketing activities Performing end-to-end monitoring of campaign execution & performance Build & Create CRM email templates and marketing materials Requirements:  BA/BSc. in marketing or equivalent- Advantage Good working knowledge of HTML and Excel Excellent project management, time management and problem-solving skills. Ability to work on a tight deadline and under pressure Strong initiative Good written and verbal English Responsible, detail oriented, well organized, independent, ability to learn quickly, multi-tasking master, great interpersonal skills & a team player!
iGaming Elite Malta
Dec 16, 2018
Full time
Our client has their main offices in Bucharest, Romania and Malta. All offices are staffed by highly talented, professional teams that are passionate about what they do, and completely dedicated to moving the company forward. International by nature, there gaming products, and accompanying support, serve the UK market and other English-speaking countries, Nordic market, and Germany, at a mother-tongue level. Operating since 2009, they have had a steady progressive journey – really focusing on developing their brand but also being dedicated to their staff retention and internal growth. KEY RESPONSIBILITIES Drive targeted traffic to casino, bingo and other clients websites through the affiliate marketing channel Actively hunt & recruit new affiliates to the programme Manage, retain and maximise the acquisition potential of existing affiliates Increase existing portfolio with new performing campaigns on a monthly basis in accordance with target, budget and profit margin set Manage campaign performance against deliverables to ensure that optimal results are achieved on each campaign in line with strategic objectives Plan, execute, optimise and report on media campaigns and affiliate performance Formulate basic marketing content, reviews and concept for campaigns and affiliates Use existing marketing tool available to drive acquisition Create and implement online advertising campaigns Complete weekly and monthly reporting Provide a high standard and efficient service to our clients Provide regular competitor and market analysis Travel to meet affiliates and attend conferences relating to affiliate or online gambling industry Work according to strategy set up and budget defined in order to achieve set targets. Analyse profitability of campaign   EDUCATION & EXPERIENCE University degree – sales or marketing related Experience of recruiting and managing affiliates in an affiliate programme ideally in the gaming industry Sales/Negotiation experience of minimum 2 years English speaking, excellent written and reading skills Additional languages advantageous (fluent, writing and reading) Excellent working knowledge of Microsoft Office Basic HTML knowledge is preferred Industry knowledge is advantageous