Tipico Group Malta
Feb 22, 2019
Full time
Company Description We are Tipico, a team of teams and the biggest sports-betting operator in Germany. Our goal is to amplify the emotions of millions of people experiencing sports every day. We are driven by our core values  passion, progress  and trust  to secure the best possible product for our users.   You will be part of the Marketing & Brand Communication team, which acquires, reactivates, cross-sells and up-sells customers for our online and offline distribution channels in all markets where Tipico actively operates. Job Description Your pitch: The Content Manager will be accountable for the planning, distribution, quality and brand conformity across various on- and offline channels. You are in charge of our social media channels and blog and driving companywide content initiatives in our newsroom. Furthermore, you act as service unit for internal stakeholders (CRM, SEO, Bookmaking, Label Owner, Corp Comm, Retail marketing) and help define content strategies and coordinate with our agencies to reach the highest possible audience and create public interest through all relevant channels. Being pro-active, always up-to-date with relevant news for our target group, a strong communicator and coordinator, anticipating upcoming news and giving them a “Tipico spin” are the core challenges for this position which guarantee a non-repetitive job at Tipico. Your daily playground: Understand and use the sports schedule to define daily content strategies and priorities that will drive engagement by maximizing our communication assets. Define, align and execute content together with our agencies and internal stakeholders across all platforms. It will be your responsibility to ensure that brand values are upheld and maintained. Produce creative content that is SEO optimized and according to our brand tonality by using promotional materials provided by our internal design team and external agencies. Conduct recurring sessions with all involved departments to track issues and manage performance. You will report any concerns or pertinent information to all stakeholders. Monitor the sports(-betting) trends and our main competitors and provide the stakeholders with regular updates.  Budget Management Qualifications Which skills should you bring to the pitch: Excellent German skills Strong SEO knowledge Excellent writer and editor, with good spelling and grammar skills Comprehensive skills in Google Analytics and Ahrefs (or similar) are a must Strategist, who is able to oversee multiple tasks and projects at once Technical know-how of CMS-tools, such as Magnolia and WordPress Sports(-betting) knowledge Excellent time and organisation management skills Interpersonal and relationship building skills Self-driven attitude Previous Budget Management experience is a plus Additional Information What we offer: Agile and multicultural company with flat hierarchies Self-organised, self-responsible and entrepreneurial employees  Competitive salary, Health and Dental Insurance, Performance Bonuses, Subsidised Parking, Sports incentives & Childcare  Opportunities to develop and grow Relocation Assistance  Office sea-views, social events, healthy treats, kitchen on every floor
Tipico Group Hamburg, Germany
Feb 22, 2019
Full time
Unternehmensbeschreibung Wir sind Tipico, eine Mannschaft aus Teams. Wir sind der größte Sportwetten-Anbieter in Deutschland. Unser Ziel ist es Millionen von Menschen ein noch intensiveres Sporterlebnis zu verschaffen – und das jeden Tag. Unsere Werte Leidenschaft, Fortschritt und Vertrauen treiben uns an, unseren Kunden täglich das bestmögliche Produkt zur Verfügung zu stellen. Damit wir dieses Ziel erreichen sind wir auf der Suche nach folgendem wichtigen Schlüsselspieler: Stellenbeschreibung Dein Spielfeld: Verantwortung für den gesamten Recruitingprozess eines zugewiesenen Gebiets Identifikation neuer Recruitingkanäle in Absprache mit der Talent Acquisition Gruppe Enge Zusammenarbeit mit dem HR-Team, um einen zeitnahen und reibungslosen Onboarding-Prozess zu gewährleisten Recherche und Identifikation von Fach- und Führungskräften in den sozialen Netzwerken Direktansprache der Kandidaten über Karriereportale und Plattformen (u.a. Xing, LinkedIn) Enge Zusammenarbeit mit den Hiring Managern Enge Zusammenarbeit mit dem Talent Acquisition Team gruppenweit Schulung und Unterstützung der Hiring Manager im Umgang mit dem Bewerber-Tracking-System des Unternehmens Unterstützung bei der Teilnahme an Recruiting-Messen Qualifikationen Was bringst du aufs Spielfeld? Sie verfügen über ein abgeschlossenes Hochschulstudium der Betriebswirtschaftslehre, vorzugsweise mit Schwerpunkt im Bereich Personal oder eine vergleichbare Qualifikation Erfahrung in der Personalbeschaffung für relevante Positionen, vorzugsweise im Bereich Sportwetten, Einzelhandel oder ähnlichem Sie sind mit den neuesten Recruiting-Trends und Entwicklungen in der Personalbeschaffung vertraut Sehr gute Deutsch- und Englisch Kenntnisse in Wort und Schrift Teamfähigkeit und Selbstständigkeit Kommunikationsstärke und Eigeninitiative Reisebereitschaft Zusätzliche Informationen Damit schicken wir dich aufs Spielfeld: Freiräume für Ideen und Initiativen Interessante und abwechslungsreiche Aufgaben Flexible Arbeitszeiten Option auf Homeoffice Einen sicheren Arbeitsplatz in einer wachstumsstarken Unternehmensgruppe Ein angenehmes Betriebsklima und Arbeitsumfeld Teamarbeit und kurze Entscheidungswege Firmen- und Teamevents Kostenloses Obst und Wasser
Tipico Group Karlsruhe, Germany
Feb 22, 2019
Full time
Unternehmensbeschreibung Wir sind Tipico, eine Mannschaft aus Teams. Wir sind der größte Sportwetten-Anbieter in Deutschland. Unser Ziel ist es Millionen von Menschen ein noch intensiveres Sporterlebnis zu verschaffen – und das jeden Tag. Unsere Werte Leidenschaft, Fortschritt und Vertrauen treiben uns an, unseren Kunden täglich das bestmögliche Produkt zur Verfügung zu stellen. Damit wir dieses Ziel erreichen sind wir auf der Suche nach folgendem wichtigen Schlüsselspieler: Stellenbeschreibung Dein Spielfeld: Verantwortung für den gesamten Recruitingprozess eines zugewiesenen Gebiets Identifikation neuer Recruitingkanäle in Absprache mit der Talent Acquisition Gruppe Enge Zusammenarbeit mit dem HR-Team, um einen zeitnahen und reibungslosen Onboarding-Prozess zu gewährleisten Recherche und Identifikation von Fach- und Führungskräften in den sozialen Netzwerken Direktansprache der Kandidaten über Karriereportale und Plattformen (u.a. Xing, LinkedIn) Enge Zusammenarbeit mit den Hiring Managern Enge Zusammenarbeit mit dem Talent Acquisition Team gruppenweit Schulung und Unterstützung der Hiring Manager im Umgang mit dem Bewerber-Tracking-System des Unternehmens Unterstützung bei der Teilnahme an Recruiting-Messen Qualifikationen Was bringst du aufs Spielfeld? Sie verfügen über ein abgeschlossenes Hochschulstudium der Betriebswirtschaftslehre, vorzugsweise mit Schwerpunkt im Bereich Personal oder eine vergleichbare Qualifikation Erfahrung in der Personalbeschaffung für relevante Positionen, vorzugsweise im Bereich Sportwetten, Einzelhandel oder ähnlichem Sie sind mit den neuesten Recruiting-Trends und Entwicklungen in der Personalbeschaffung vertraut Sehr gute Deutsch- und Englisch Kenntnisse in Wort und Schrift Teamfähigkeit und Selbstständigkeit Kommunikationsstärke und Eigeninitiative Reisebereitschaft Zusätzliche Informationen Damit schicken wir dich aufs Spielfeld: Freiräume für Ideen und Initiativen Interessante und abwechslungsreiche Aufgaben Flexible Arbeitszeiten Option auf Homeoffice Einen sicheren Arbeitsplatz in einer wachstumsstarken Unternehmensgruppe Ein angenehmes Betriebsklima und Arbeitsumfeld Teamarbeit und kurze Entscheidungswege Firmen- und Teamevents Kostenloses Obst und Wasser
Tipico Group Berlin, Germany
Feb 22, 2019
Full time
Unternehmensbeschreibung Wir sind Tipico, eine Mannschaft aus Teams. Wir sind der größte Sportwetten-Anbieter in Deutschland. Unser Ziel ist es Millionen von Menschen ein noch intensiveres Sporterlebnis zu verschaffen – und das jeden Tag. Unsere Werte Leidenschaft, Fortschritt und Vertrauen treiben uns an, unseren Kunden täglich das bestmögliche Produkt zur Verfügung zu stellen. Damit wir dieses Ziel erreichen sind wir auf der Suche nach folgendem wichtigen Schlüsselspieler: Stellenbeschreibung Dein Spielfeld: Verantwortung für den gesamten Recruitingprozess eines zugewiesenen Gebiets Identifikation neuer Recruitingkanäle in Absprache mit der Talent Acquisition Gruppe Enge Zusammenarbeit mit dem HR-Team, um einen zeitnahen und reibungslosen Onboarding-Prozess zu gewährleisten Recherche und Identifikation von Fach- und Führungskräften in den sozialen Netzwerken Direktansprache der Kandidaten über Karriereportale und Plattformen (u.a. Xing, LinkedIn) Enge Zusammenarbeit mit den Hiring Managern Enge Zusammenarbeit mit dem Talent Acquisition Team gruppenweit Schulung und Unterstützung der Hiring Manager im Umgang mit dem Bewerber-Tracking-System des Unternehmens Unterstützung bei der Teilnahme an Recruiting-Messen Qualifikationen Was bringst du aufs Spielfeld? Sie verfügen über ein abgeschlossenes Hochschulstudium der Betriebswirtschaftslehre, vorzugsweise mit Schwerpunkt im Bereich Personal oder eine vergleichbare Qualifikation Erfahrung in der Personalbeschaffung für relevante Positionen, vorzugsweise im Bereich Sportwetten, Einzelhandel oder ähnlichem Sie sind mit den neuesten Recruiting-Trends und Entwicklungen in der Personalbeschaffung vertraut Sehr gute Deutsch- und Englisch Kenntnisse in Wort und Schrift Teamfähigkeit und Selbstständigkeit Kommunikationsstärke und Eigeninitiative Reisebereitschaft Zusätzliche Informationen Damit schicken wir dich aufs Spielfeld: Freiräume für Ideen und Initiativen Interessante und abwechslungsreiche Aufgaben Flexible Arbeitszeiten Option auf Homeoffice Einen sicheren Arbeitsplatz in einer wachstumsstarken Unternehmensgruppe Ein angenehmes Betriebsklima und Arbeitsumfeld Teamarbeit und kurze Entscheidungswege Firmen- und Teamevents Kostenloses Obst und Wasser
Tipico Group Malta
Feb 22, 2019
Full time
Company Description Are you ready to work in a TRUE AGILE environment? Tipico is the  #1 sports betting company  in the German-speaking area, both online and through our retail network. Our teams are multicultural, cross-functional and self-organized. At Tipico's technology division, we live the agile philosophy. The  Product Team  is responsible for designing, developing and offering superior products and services to our customers. The main objective is to enhance and improve the user experience, optimize user journeys, develop new features and deliver intuitive interfaces across all digital channels. We work closely with other stakeholders such as bookmakers, customer care, marketing, casino team, payments, and legal departments. In addition, we bridge the gap between business and technology departments. Job Description What you will do: Responsible for product area domains and works to deliver high-quality, defect-free and top performing products Support the Product Owner in defining and executing the area product strategy to achieve business objectives Define feature Epic requirements and guide the efforts of the Development Teams in an Agile working environment (i.e. daily scrums, sprint planning, sprint reviews and retrospectives) Produce delivery plan of initiatives in close collaboration with development teams and evaluate the quality of on-going project efforts ensuring production proceeds according to schedule Define Non-functional requirements and ensure measures are in place to support management of product and feature performance Responsible for story UAT and sign-off ensuring requirements and overall quality is met Support PO to conceive, document and drive the creation of new product features and improvements Work with UXD Team for wireframes, mock-ups and specifications for new features Conduct market and competitive research and keep up-to-date with emerging new online technologies, trends in the digital landscape and leading industry practices Qualifications What you offer: Strong customer focus and knowledge in sportsbetting  Strong product management experience in an agile environment and analytical and problem-solving skills that balance with creative approaches Strong technical background and grasp of architecture concepts (Cloud preferred) and understanding of the product/software delivery lifecycle Experience with shipping products to market an in managing online/digital products Understanding leading front-end technologies and frameworks Self-driven, and able to work in a fast-moving, high-pressure environment while maintaining accuracy and attention to detail Project management skills including, product-based planning techniques, business case creation & maintenance, and issues Knowledge of techniques for requirements capture and specifications (translate business needs into stories/requirements) An understanding of software development an ability to work closely with Technology teams in defining functional and non-functional requirements Additional Information What we offer: Agile and multicultural company with flat hierarchies Self-organised, self-responsible and entrepreneurial employees  Competitive salary, Health and Dental Insurance, Subsidised Parking, Sports incentives & Childcare  Opportunities to develop and grow Relocation Assistance  Office sea-views, social events, healthy treats, kitchen on every floor
Tipico Group Malta
Feb 22, 2019
Full time
Company Description Are you ready to work in a  TRUE AGILE  environment? Tipico is the  #1 sports betting company in the German speaking area , both online and through our retail network.  At Tipico's technology division we live the agile philosophy. We process millions of transactions every day, aiming for clean code and low latency. Our teams are cross-functional and self-organized. Our tech journey is taking us to push industry boundaries in the cloud, to move to open-source, and we are pioneer innovation in our sector.   Job Description Managing server infrastructure (both Windows and Linux Based OS), cluster administration (physical/virtual) Operate heterogeneous infrastructure environments, e.g. Cisco, DELL, HP, Microsoft, Red Hat Operating Cloud technologies, including Office365, Azure, and AWS Active Directory Services, including DNS, DHCP, SSO requests, group policies, encryption, WSUS, etc Going through Daily checks to ensure integrity and continuity of the services which Corporate IT provides. Planning, designing, monitoring and maintenance of physical and virtual server environments to assure optimal reliability, security and availability Implementation of ITIL compliant workflows and standards, continuous improvement lifecycle, monitoring infrastructure environment Ensuring integrity and security, in compliance with internal requirements to meet compliance requests. Provide the team with knowledge, best practices, technical advices where necessary Provide 3rd line support to the Service Desk team and be an influencer in providing permanent solutions to avoid problems from re-occurring Provide Documentation updates, designing using tools like Visio, etc Qualifications PERSONALITY You are convinced of industry standards and project planning and you believe in best practices You focus on solutions for automation and think both in an innovative and creative way You see yourself as a technical key driver, enabler and motivator for your team You think you can make a difference with your experience and willing to help at all time. Flexible approach to the working environment and the ability to cope with several projects at once. Ability to manage your own time to ensure delivery of projects within defined timescales Willing to provide 24 x 7 support when necessary depending on the business needs Willing to travel to remote sites Willingness to update, broaden and develop own knowledge Attention to detail KNOWLEDGE AND SKILLS Bachelor/Master’s Degree in Computer Science or an equivalent degree and over 8 years of professional experience in system and network engineering Solid knowledge in design, setup, maintenance and troubleshooting of systems and network infrastructure Enterprise-level expertise in security relevant protocols/security concepts to ensure integrity of the company’s infrastructure Experience in infrastructure monitoring, ITIL processes and automatization workflows Knowledge in infrastructure visualization (e.g. VMware, Hyper-V, AWS, Azure) Basic knowledge of scripting using technologies like Powershell, and/or similar Capable of translating business requirements into technical requirements Project & Time management skills Troubleshooting skills, and applying a logical approach to resolution/s Good communication skills in English Good communication skills in German would be a plus Vendor Certifications, preferably, Microsoft MCSE, VMware VCP, Cisco CCNA or equivalent Additional Information What we offer Agile and multicultural company with flat hierarchies Self-organised, self-responsible and entrepreneurial employees Competitive salary, Health and Dental Insurance, Subsidised Parking, Sports incentives & Childcare Opportunities to develop and grow Office sea-views, social events, healthy treats, kitchen on every floor
Tipico Group Malta
Feb 20, 2019
Intern
Company Description We are Tipico, a team of teams and the biggest sports-betting operator in Germany. Our goal is to amplify the emotions of millions of people experiencing sports every day. We are driven by our core values  passion, progress  and trust  to secure the best possible product for our users.  We want you on our team as: Job Description Your pitch: You will be part of the Online Marketing team, which acquires, reactivates, cross-sells and up-sells customers for our online and offline distribution channels in all markets where Tipico actively operates. You are playing a crucial role in providing top-notch creative assets to all requesters in time, for example for the CRM, VIP and Casino team. Your daily playground: Support your team with design related requests, for example for stationeries, newsletters, main-page and landing-pages Work on new campaigns and promotions from idea to finished concept Ensure a clean, consistent and professional brand perception across all marketing materials Qualifications Which skills should you bring to the pitch: Must have first design experience, working with online and offline material Proficient in Adobe Photoshop Basic knowledge of HTML & CSS is a plus Advanced knowledge of PowerPoint and Word High attention to detail Creative mindset who is always looking into new design trends Additional Information What we offer: Agile and multicultural company with flat hierarchies Self-organised, self-responsible and entrepreneurial employees  Competitive salary, Health and Dental Insurance, Performance Bonuses, Subsidised Parking, Sports incentives & Childcare  Opportunities to develop and grow Relocation Assistance  Office sea-views, social events, healthy treats, kitchen on every floor
Tipico Group München, Germany
Feb 20, 2019
Full time
Company Description We are Tipico, a team of teams and the biggest sports-betting operator in Germany. Our goal is to amplify the emotions of millions of people experiencing sports every day. We are driven by our core values  passion, progress  and  trust  to secure the best possible product for our users.  We want you on our Munich team as: IT Support Analyst (m/f/x) Job Description What you will do: Maintaining a high standard of customer service (deskside and remote), satisfaction and support provided Supporting Corporate IT team in delivery of high-quality IT Support services to end-users across all offices of Tipico Group Investigating and troubleshooting technical and operational issues as part of standard incident management & request fulfillment processes and as part of infrastructure projects, aiming to improve the tools and services offered to our Customers Owner of reported issues and communicating the status and progress of such issues in a regular manner Troubleshooting and repair of hardware/OS/software (Windows, Mac OSX, Windows and mobile devices) failures and data recovery; communicating with impacted parties Managing of internal IT Support procurement process Managing user accounts, groups, passwords and mailboxes within the corporate Active Directory, Exchange Servers (Office 365) and other various systems as per request Maintaining operational documentation, including Knowledge Base articles and Standard Operating Procedures Contributing to the maintenance and improvement of IT Service Management standards and processes Liaising with the business as required Qualifications What you offer: Self-driven, success-oriented, ready to deliver under minimum supervision Excellent communication, analytical and organizational skills Excellent command of written and spoken English Good command of written and spoken German would be a plus Strong customer focus and knowledge of IT Service Management / ITIL standards and processes 8+ years of experience in IT Support environment Knowledge of Active Directory, email technologies (Office 365, exchange servers), Microsoft Office applications Knowledge of PC workstation security and disk encryption systems Knowledge of ITSM applications: JIRA Service Desk Knowledge of IP addressing and TCP / IP networking Knowledge of IP Telephony Basic understanding of WLAN technology, network systems, virtualization and virtual infrastructure (VMware & Hyper-V) Additional Information Your benefits at Tipico Start-up feeling  in a high-volume business and working in an exciting growth industry Trainings (internal/ external) and further qualifications programs Sponsored company and team events Five-star office in Munich's heart Our Tipico Technology entity is  #1 in Glassdoor for work-life balance in Germany ! Relocation Support
Tipico Group Malta
Feb 19, 2019
Full time
Company Description Tipico is the  #1 sports betting company  in the German speaking area, both online and through our retail network. The Gaming department is responsible for the revenues generated in the Casino and responsible to deliver the budgeted annual NGR. It is split in 2 main teams: Operations/VIP and CRM. Operations/VIP team manages lobby management, new game releases and analysis, VIP management, potential VIPs management etc. CRM team is responsible for the overall CRM strategy and customer communications. Job Description What you will do: The Gaming Operations Analyst supports the team on daily operations tasks, managing co-operation with other departments to achieve profitability of the Casino beyond marketing activities. This role manages a varied number of tasks such as KPI and P&L reporting, customer escalations management and game analysis, as well as market analysis. Investigating & resolving Customer Operations escalations and daily monitoring thereof. Assist with Customer Operations training and player management policies. Assist with operational reporting on KPI’s, game analysis and ad-hoc reporting when required and monitoring thereof. Assist in the development of reports/dashboards and help define new indicators to enhance the understanding of player behaviour. Assist with VIP Management – Campaigns, flagging and processes. Provide essential feedback and updates on KPI’s. Assist with additional market analysis and supply feedback. Qualifications What you offer: You are a process-oriented person, reliable and adaptable, with extraordinary attention to detail and able to structure work tasks towards deadlines. Experience, understanding and knowledge of Online Casino, with a proven track record of working with various online gaming back offices. Passion for Casino and knowledge of Casino games (Slots, Table Games, Live Dealer).  Excellent command in spoken and written German, and English to business standard. Willing to work on the weekends. Ability to analyse large amounts of data quickly and accurately. Computer literate – Good excel skills (V-lookups, pivot tables, etc.). Additional Information What we offer: Agile and multicultural company with flat hierarchies Self-organised, self-responsible and entrepreneurial employees  Competitive salary, Health and Dental Insurance, Performance Bonuses, Subsidised Parking, Sports incentives & Childcare  Opportunities to develop and grow Relocation Assistance  Office sea-views, social events, healthy treats, kitchen on every floor
Tipico Group Malta
Feb 19, 2019
Full time
Company Description We are Tipico, a team of teams and the biggest sports-betting operator in Germany. Our goal is to amplify the emotions of millions of people experiencing sports every day. We are driven by our core values  passion, progress  and trust  to secure the best possible product for our users.  We want you on our team as: Job Description What you will do: As a Frontend Developer you’ll be responsible for frontend changes required in different areas of our technical eco system including newly designed flagship solutions and our legacy codebase. You will be working on several projects within assigned teams in a flat structure using agile methodologies.  We are looking for someone able to write clean code with an eye for performance and scalability, able to work in a team and on his own initiative. Positive attitude, the ability to understand specifications and transform them into high quality code, and strong analytical and problem solving skills are also a must have. Some of the day to day tasks involve: Supporting the development teams with Frontend and UI/UX innovation and initiatives Working closely with product management for web, tablet and mobile Working within a self-organized team Supporting further development of our digital platform, including new features and modules Keep up-to-date with latest technologies Qualifications What you offer: As a frontend developer we are looking for individuals who can tick as much of the below boxes as possible. If you have a strong hold on most of them and are keen to learn the rest, we would still like to meet you. We are looking for candidates with: Minimum 2 years' experience in software development, ideally in an agile environment Ability to write clean code with an eye for performance and scalability  Ability to work in a team and on his own initiative Strong analytical and problem solving skills Positive attitude with the ability to transform specifications into high quality, cross browser solutions Extensive experience using XHTML, CSS (LESS or SASS) and JavaScript OOP principles and design patterns Experience in Unit and E2E testing Experience in ReactJS, Redux and NPM Experience in REST API communication Knowledge of Git source control Additional Information What we offer: Agile and multicultural company with flat hierarchies Self-organised, self-responsible and entrepreneurial employees  Competitive salary, Health and Dental Insurance, Performance Bonuses, Subsidised Parking, Sports incentives & Childcare  Opportunities to develop and grow Relocation Assistance  Office sea-views, social events, healthy treats, kitchen on every floor
Tipico Group Malta
Feb 19, 2019
Full time
Tipico is the  #1 sports betting company  in the German speaking area, both online and through our retail network.  The Gaming department is part of the Online tribe and responsible for revenues generated in all Casino products. The department is split into two collaborating main teams: Operations and CRM. The CRM team is responsible for the overall CRM strategy and handles customer communications at all stages of the customer life-cycle through various communication channels. Focus is to increase the customer activity and value while decreasing churn rates. Job Description What you will do: As a Gaming CRM Manager, you will be responsible for the design and execution of campaigns for conversion, retention, churn prevention and reactivation of Tipico Casino customers. You will work closely with internal and external stakeholders to ensure engagement of customers with refreshing, perfectly executed campaigns and relevant communication cycles. Your focus will be driving an increase in profitability by constant optimization of customer communication, website content and user experience. Implement and manage customer life cycle funnels for Tipico Casino Build campaigns and user journeys using Emarsys/Exact Target Promotion planning and execution including pre/post-analysis Oversee campaign designs and write marketing copy Configure promotions in the various Casino supplier backoffices Run ad-hoc promotions Proactively improve and optimize customer communications Come up with new promotion mechanics and automations to drive market KPI’s Engage internal analysts in generating actionable insights using market and customer data   Qualifications What you offer: Previous experience in this or a similar CRM role Good understanding of email cycles and customer life cycle management Passion for Casino and knowledge of Casino games (Slots, Table Games, Live Dealer) German native speaker with English to business standard Willing to work on the weekend Good analytical skills coupled with effective communication Good html and Excel knowledge Ability to deliver results and outstanding service whilst working to tight timelines Self-starter with a positive, can-do attitude and good problem-solving skills Additional Information What we offer: Agile and multicultural company with flat hierarchies Self-organised, self-responsible and entrepreneurial employees  Competitive salary, Health and Dental Insurance, Performance Bonuses, Subsidised Parking, Sports incentives & Childcare  Opportunities to develop and grow Relocation Assistance  Office sea-views, social events, healthy treats, kitchen on every floor
Tipico Group Malta
Feb 19, 2019
Full time
Company Description Tipico is the  #1 sports betting company  in the German speaking area, both online and through our retail network. The  Payments and Fraud department  is responsible for Tipico’s digital Payments, Fraud, AML operational flow (including KYC) & Responsible Gaming.  Job Description What you will do: The role involves day to day analysis of customer registrations, deposits, withdrawals, internal escalations, reports and authenticating KYC documents as well as ad-hoc tasks that may be required occasionally. Monitor account registrations, deposits and withdrawals Review and verify customer documents for authenticity Carry out high profile fraud prevention reviews Evaluate fraud risk and take appropriate action by using experience and judgement on potentially fraudulent activity Recognise subtle patterns of fraudulent activity and communicate them to the team Review financial and player activity with the aim of minimising the financial risk to the business Analyse and process payments accurately and in a timely manner via different payment methods offered Investigate and resolve issues related to money transfers, including reconciliation of transactions Liaise with external gaming providers, PSPs and internal departments Strictly follow procedures, as well as actively contribute to identify system and processes improvements Assist Customer Support with resolving account management related queries Qualifications What you offer: Proven experience within a similar role German Language would be considered an advantage Meticulous, takes initiative and possesses good analytical skills Familiar with online payment systems, gaming regulations and basic understanding of AML Able to maintain high levels of confidentiality and data security standards Able to work under pressure and within a dynamic, multi-cultural environment Organised, efficient and looking to succeed within a results-driven team Excellent social and communication skills Proficiency with Microsoft Office applications, particularly Excel Flexibility to work changing shift patterns, including evenings and weekends Additional Information What we offer: Agile and multicultural company with flat hierarchies Self-organised, self-responsible and entrepreneurial employees  Competitive salary, Health and Dental Insurance, Performance Bonuses, Subsidised Parking, Sports incentives & Childcare  Opportunities to develop and grow Relocation Assistance  Office sea-views, social events, healthy treats, kitchen on every floor
Tipico Group Hamburg, Germany
Feb 19, 2019
Full time
Unternehmensbeschreibung Die  Tipico Shop Agency North GmbH  mit Sitz in Hamburg ist Teil der Tipico Gruppe. Gemeinsam mit unserer Schwestergesellschaft Tipico Shop Agency East GmbH betreuen wir bundesweit circa 120 Tipico Shops. Über 500 Mitarbeiter bieten unseren Kunden das Wettprogramm des Marktführers an. Wir stehen für eine außergewöhnliche Sportbegeisterung und erstklassigen Kundenservice. Für unsere Schwestergesellschaft suchen wir kontinuierlich motivierte und offene Mitarbeiter. Stellenbeschreibung Spielablauf: Standard Buchhaltungsaufgaben wie das Verbuchen von Ein- und Ausgangsrechnungen inkl. Prüfung der gesetzlichen Anforderungen an Rechnungen Bankbuchungen OPOS-Abstimmungen Anlagenbuchhaltung Erstellung von monatlichen Umsatzsteuererklärungen und sonstigen Erklärungen Einrichtung und Führung von Lieferantenkonten und Überwachung der Kundenkonten Vorbereitungen und Abstimmungen für Monatsabschlussarbeiten, insbesondere Rückstellungen und Rechnungsabgrenzungen Verbesserung und Automatisierung bestehender manueller Prozesse entsprechend den Anforderungen der Buchhaltung. Unterstützung in Jahresabschlussarbeiten   Qualifikationen Für unsere Mannschaft suchen wir folgenden Spielertyp Womit Du bei uns punktest: Erfolgreich abgeschlossene Ausbildung zur/m Steuerfachangestellte/n oder eine kaufmännische Ausbildung Fundierte Erfahrungen in den aufgeführten oder ähnlichen Aufgabengebieten Du verfügst über fundierte Kenntnisse in MS Office, insbesondere in MS Excel. Gute Detailgenauigkeit und exzellentes Organisationstalent. Fähigkeit, Prioritäten zu setzen und eigenverantwortlich zu arbeiten. Ausgeprägte Teamfähigkeit und hohe Lernbereitschaft Zusätzliche Informationen Damit punkten wir bei Dir: Ein motiviertes und kollegiales Team Die Mitarbeit in einem ständig wachsenden Unternehmen Ein interessantes Aufgabengebiet und modernes Arbeitsumfeld Die Möglichkeit, selbstständig und verantwortungsvoll zu agieren Flexible Arbeitszeiten
Tipico Group St Julian's, Malta
Feb 18, 2019
Full time
Company Description Tipico is the  #1 sports betting company  in Germany, both online and through our retail network.  You would work in the  Bookmaking Department  who is in charge of Tipico’s core service - the sports betting offer. The  Quantitative Research Analyst  is part of the Bookmaking’s QR team which develops & maintain statistical models and tools to assist mainly bookmakers, traders and risk managers in their daily work. Development and implementation of automated solutions and supportive tools will be the core of your job. Job Description What you will do Automate frequently reoccurring tasks within the bookmaking department by implementing different tools Taking care of the data quality used for various analysis Development and improvement of algorithms for trading and risk management tools in line with the departments’ strategic objectives Question the status quo and search for possible improvements Qualifications What you offer  The ideal candidate has a Master’s degree in Computer Science, Mathematics, Economics or other related disciplines Experience and the eagerness to become well versed with programming in R Basic experience with Java or a different object oriented programming language Basic knowledge of SQL scripting or the willingness to learn Experience in a similar role, or previous work experience in a sports or betting context is considered an asset Additional Information What we offer Agile and multicultural company with flat hierarchies Self-organised, self-responsible and entrepreneurial employees  Competitive salary, Health and Dental Insurance, Performance Bonuses, Subsidised Parking, Sports incentives & Childcare  Opportunities to develop and grow Relocation Assistance  Office sea-views, social events, healthy treats, kitchen on every floor
Tipico Group Malta
Feb 18, 2019
Full time
Company Description Tipico is the  #1 sports betting company  in the German speaking area, both online and through our retail network. The  Human Resources Department  supports the Tipico Group focusing on Learning & Development, Talent Acquisition, Incentive Systems, HR Systems and Data, HR Marketing and Business Partnering. Job Description The Talent Development & Engagement Manager will take ownership of the Development & Engagement agenda for the Group. In 2019 we are seeking to raise the game with our development activity and on top of the already existing development activity we are launching a Group wide Leadership & management development program, and seeking to review our e-learning and collaborative learning strategy. In addition to the Talent Development agenda this role will be accountable for the groups approach to Engagement. This small but highly impactful team will closely partner with the HRBP’s, and leaders from across the organisation to understand their needs, prioritize capabilities, build/evolve the development roadmap and then drive adoption of them. What you will do: Support the development of people leaders and managers through Leadership Development programs, training, individual development plans, coaching, mentoring, etc. Build coaching and mentoring culture to ensure engagement and continuous development.  Drive the Talent Management strategy agenda which enables talent and high potentials retention. Elaborate and support in the execution of High Potential & High Performance Identification framework.  Develop Competency Framework & Career Progression plan. Partner with people managers and HR Business Partners to implement Succession Planning framework. Partner with HR Business Partners on guiding and directing people managers on the execution of the Performance Management process and feedback meetings Coordinate Performance Management process and formal stages (i.e. Objective Setting, Mid-Year and End-Year Reviews). Hold responsibility for Graduates Development Program. Work closely with people managers and Employees within Business Partner approach. Partner with the Talent Acquisition team and HRBP’s in order to encourage internal mobility and development “ramp up” plans. Facilitate continuous learning through a variety of delivery methods including classroom training, e-learning, blended learning and train the trainer. Design and coordinate internal training programs to ensure induction of the new employees and continuous learning. Implement employee assessment tools and perform training needs analysis. Develop and coordinate programs to encourage cross training, knowledge exchange and collaboration between departments and locations.  Design and implement personal development tools and strategies to help driving continuous and sustained business performance improvement. Advise and coach people managers on the personal development plan, performance improvement plan and other development tools.   Qualifications What you offer: Exemplifies our values – Trust, Passion and Progress Agile, committed and influential in style Proactive, innovative and solution-oriented work approach Passionate about Human Capital and Development Team player with a hands-on attitude Ability to work virtually with stakeholders at other locations Proficiency in spoken and written Business English (German language skills would also be advantageous)  Extensive experience within Learning & Development, Talent Management and engagement strategies, activities and interventions Creative analytical and problem-solving skills with strong attention to detail Additional Information What we offer: Agile and multicultural company with flat hierarchies Self-organised, self-responsible and entrepreneurial employees  Competitive salary, Health and Dental Insurance, Performance Bonuses, Subsidised Parking, Sports incentives & Childcare  Opportunities to develop and grow Relocation Assistance  Office sea-views, social events, healthy treats, kitchen on every floor
Tipico Group Malta
Feb 18, 2019
Full time
Company Description Tipico is the  #1 sports betting company  in the German speaking area, both online and through our retail network. The  Human Resources Department  supports the Tipico Group focusing on Learning & Development, Talent Acquisition, Incentive Systems, HR Systems and Data, HR Marketing and Business Partnering. Job Description The HR Project Manager role will have three core components to their role: 1)    Oversee and shape the project delivery of systems roll-outs, upgrades and new tools for the Group HR team (60%) 2)    Development and education of a project management methodology for the Group HR team, to support improved delivery and execution of HR activity across the Group. (20%) 3)    Supporting the Group HR Director with the programme frameworks, governance and reporting of the critical Group HR initiatives within the Group’s Strategic Plan for 2019 – The HR House, Charters and Initiatives. (20%) What you will do: Review and (where necessary) re-plan the roll-out of an existing HR core system – Sage People Develop a future roadmap of self-service, system integration and services for the HR team and our employees. Review and replan the existing tools and systems that support time recording/scheduling across the Group. Understand existing payroll software vendors and our ability to optimise or further enhance the services and integration to both HR and Finance systems Understand the utilisation and potential of our existing Talent Acquisition tools and systems to enhance service delivery. Create and deliver training programs and PM education for the HR department Coordinate internal resources and third parties/vendors for the flawless execution of projects Ensure that all projects are delivered on-time, within scope and within budget Ensure resource availability and allocation Develop detailed project plans to track and report progress Perform risk management to minimize project risks Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation Qualifications What you offer: Exemplifies our values – Trust, Passion and Progress Agile, committed and influential in style Proactive, innovative and solution-oriented work approach Passionate about Human Capital and Development Team player with a hands-on attitude Ability to work virtually with stakeholders at other locations Proficiency in spoken and written Business English (German language skills would also be advantageous)  Extensive experience in Project Management within a Global HR team Creative analytical and problem-solving skills with strong attention to detail Strong working knowledge of Microsoft Office PMP / PRINCE II certification is a plus Additional Information What we offer: Agile and multicultural company with flat hierarchies Self-organised, self-responsible and entrepreneurial employees  Competitive salary, Health and Dental Insurance, Performance Bonuses, Subsidised Parking, Sports incentives & Childcare  Opportunities to develop and grow Relocation Assistance  Office sea-views, social events, healthy treats, kitchen on every floor
Tipico Group Malta
Feb 18, 2019
Full time
Company Description Tipico is the  #1 sports betting company  in the German speaking area, both online and through our retail network. The  Human Resources Department  supports the Tipico Group focusing on Learning & Development, Talent Acquisition, Incentive Systems, HR Systems and Data, HR Marketing and Business Partnering. Job Description The Group Reward Manager will take ownership for the Reward portfolio across the Group HR team. This newly created role will support the Group HR and local teams in building compensation, benefits and incentives and recognition processes and tools across Tipico’s group businesses. The goal of the new Group Reward Manager is to accelerate the Group HR team's ability to find impactful ways to support the Group’s business pillars to unlock business value through the design of reward and recognition programs and bring harmonisation across the Group’s global operating entities. Reporting to this role will be an Incentive Systems Manager. This team will closely partner with the HRBP’s, HR COE leads as well as leaders from across the organisation to understand customer needs, prioritise capabilities, build road-map, coordinate delivery of these capabilities, and then drive adoption of them. Leadership of the Reward, HR Data and HR Information Systems team Design, develop and deliver a Group reward strategy including, but not limited to, compensation and benefits that are retentive, cost effective and consistent with labour market trends and organisational objectives Oversee the design and administration of compensation programs including base pay, variable pay, merit, compensation planning, and market analysis with a focus on continuous improvement Oversees the management of our benefits vendor relationships, benefits con-tracts, and bid negotiation Develops a comprehensive total rewards communication strategy. Drafts related written communications and spearheads annual benefit programs open enrolment process and the annual total compensation review including compensation planning Responsible for the review, development and delivery of incentive based remuneration – short and long term Responsible for development of reward principles and governance. Developing strategies to improve harmonisation of compensation and benefits in key jurisdictions and business entities in Germany, Malta, Croatia, Colombia, Austria and Gibraltar Qualifications   Exemplifies our values – Trust, Passion and Progress Agile, committed and influential in style Proactive, innovative and solution-oriented work approach Passionate about Human Capital and Development Team player with a hands-on attitude Ability to work virtually with stakeholders at other locations Proficiency in spoken and written Business English (German language skills would also be advantageous)  Extensive experience in Reward and Data Analytics Previous experience in development of remuneration governance including from annual reward routines to executive remuneration committees. Creative analytical and problem-solving skills with strong attention to detail   Additional Information What we offer: Agile and multicultural company with flat hierarchies Self-organised, self-responsible and entrepreneurial employees  Competitive salary, Health and Dental Insurance, Performance Bonuses, Subsidised Parking, Sports incentives & Childcare  Opportunities to develop and grow Relocation Assistance  Office sea-views, social events, healthy treats, kitchen on every floor
Tipico Group Malta
Feb 18, 2019
Full time
Company Description Tipico is the  #1 sports betting company  in the German speaking area, both online and through our retail network. The  Human Resources Department  supports the Tipico Group focusing on Learning & Development, Talent Acquisition, Incentive Systems, HR Systems and Data, HR Marketing and Business Partnering. Job Description The Group Reward, Data & HRIS Manager will take ownership for the Reward, HR Data and HR Systems portfolio across the Group HR team. This newly created role will support the Group HR and local teams in building compensation, benefits and incentives; governing the integrity, collation and utilisation of People data and the creation of a fully integrated HR systems and tools across Tipico’s group businesses. The goal of the new Group Reward, Data & HRIS Manager is to accelerate the Group HR teams ability to find impactful ways to support the Group’s business pillars to unlock business value through the design of reward and recognition programs, bring harmonisation across the Group’s global operating entities and in providing efficient and insightful systems and data to support the development of an inspiring culture and great place to work. You and your team will be responsible for some of the core infrastructure and design of medium/long term HR strategies across the Group, in Reward, Data Analytics and HR Information Systems. Reporting to this role will be an Incentive Systems Manager, HR Data Manager, HRIS Project Manager and HR Data Analyst. This team will closely partner with the HRBP’s, HR COE leads as well as leaders from across the organisation to understand customer needs, prioritise capabilities, build road-map, coordinate delivery of these capabilities, and then drive adoption of them. Leadership of the Reward, HR Data and HR Information Systems team Design, develop and deliver a Group reward strategy including, but not limited to, compensation and benefits that are retentive, cost effective and consistent with labour market trends and organizational objectives Design, develop and deliver an HR Data & Analytics strategy and service Design, develop and deliver an integrated HRIS and tools suite. Oversee the design and administration of compensation programs including base pay, variable pay, merit, compensation planning, and market analysis with a focus on continuous improvement Oversees the management of our benefits vendor relationships, benefits con-tracts, and bid negotiation Develops a comprehensive total rewards communication strategy. Drafts re-lated written communications and spearheads annual benefit programs open enrollment process and the annual total compensation review including com-pensation planning Responsible for the review, development and delivery of incentive based re-muneration – short and long term Responsible for development of reward principles and governance. Developing strategies to improve harmonization of compensation and benefits in key jurisdictions and business entities in Germany, Malta, Croatia, Colom-bia, Austria and Gibraltar Develop (in collaboration with the central Data team) and leverage the HRIS platform and analytical tools that align with talent development, workforce planning and best in class HR analytics.  Develop and evaluate measurements and metrics to gauge effectiveness of the processes and systems. Ensure SLAs are adhered to and create plans to address trends and issues. Optimize HRIS systems to meet workforce requirements crafting opportunities for automation, reduction of manual processes, and simple processes that help drive accuracy and completeness.  Perform regular business process reviews, review enhancement lists, make on-going suggestions and create plan to put into action. Qualifications Exemplifies our values – Trust, Passion and Progress Agile, committed and influential in style Proactive, innovative and solution-oriented work approach Passionate about Human Capital and Development Team player with a hands-on attitude Ability to work virtually with stakeholders at other locations Proficiency in spoken and written Business English (German language skills would also be advantageous)  Extensive experience in Reward and Data Analytics Previous experience in development of remuneration governance including from annual reward routines to executive remuneration committees. Creative analytical and problem-solving skills with strong attention to detail Additional Information What we offer: Agile and multicultural company with flat hierarchies Self-organised, self-responsible and entrepreneurial employees  Competitive salary, Health and Dental Insurance, Performance Bonuses, Subsidised Parking, Sports incentives & Childcare  Opportunities to develop and grow Relocation Assistance  Office sea-views, social events, healthy treats, kitchen on every floor
Tipico Group Malta
Feb 14, 2019
Full time
Company Description Tipico Casino is part of the Tipico group - the  #1 sports betting company  in Germany, both online and through our retail network.  The  Gaming department  is responsible for the revenues generated in the Casino and responsible to deliver the budgeted annual NGR. It is split in 2 main teams: Operations/VIP and CRM. Operations/VIP team manages lobby management, new game releases and analysis, VIP management, potential VIPs management etc. CRM team is responsible for the overall CRM strategy and customer communications. Job Description What you will do As VIP Account Manager, you will be responsible for all users labelled as VIP with the focus on increasing their customer lifetime value whilst decreasing churn. Using your analytical skills and profound understanding of customer behaviour, you are able to spot any need amongst the VIP segment and react in a fast and efficient way. Due to the nature of this business weekend and evening shifts will be required from time to time. Key Duties and Responsibilities: Monitor and analyse the VIP database on a daily basis and take appropriate actions to ensure maximum value through their life cycle Constantly reactivate players with calls, emails, SMS and chat Up-sell potential VIP players by keeping track of their behaviour and ensure they receive targeted offers Communicate with other teams to ensure optimisation of player management Create and oversee marketing and player management strategies for VIPs Collect feedback by talking to VIP players and escalate it to responsible team Welcome potential VIPs to the website after they made their first deposits Answer VIP queries and ensure a fast and for the VIPs satisfactory solution Work closely with the CRM team to ensure proper segmentation of promotional and bonus offers Contact big winners and big losers on a daily basis Knowledge sharing with other VIP Account Managers Becoming an expert in Casino Games, being able to talk the players language when it comes to Casino conversations Qualifications What you offer German native speaker with English to a business standard Excellent communicator across all channels with high confidence on the phone Business- and sales oriented approach Passion for Casino and knowledge of Casino games (Slots, Table Games, Live Dealer) Good analytical skills, with good knowledge of Microsoft Excel. Experience with Salesforce is considered a plus Ability to deliver results and outstanding services whilst working to tight timelines Flexibility to work shifts, including evenings, weekends as well as public holidays Self-starter with a positive, can-do attitude and good problem solving skills Additional Information What we offer Agile and multicultural company with flat hierarchies Self-organised, self-responsible and entrepreneurial employees  Competitive salary, Health and Dental Insurance, Performance Bonuses, Subsidised Parking, Sports incentives & Childcare  Opportunities to develop and grow Relocation Assistance  Office sea-views, social events, healthy treats, kitchen on every floor
Tipico Group Croatia
Feb 14, 2019
Full time
Are you ready to work in a  TRUE AGILE  environment? Tipico is the  #1 sports betting company in the German-speaking area ,  both online and through our retail network.  Our teams are multicultural, cross-functional and self-organized. At Tipico's technology division, we live the agile philosophy. Our tech journey has taken us to process millions of transactions every day, in a low latency, high volume environment, pushing the sports betting industry boundaries. As we continue to learn and grow, we are passionate about writing clean, maintainable code in scalable systems in the cloud, being active participants in open-source community and being the pioneers of innovation in our sector.  For our company location in Slavonski Brod (Croatia) we are on the hunt for self-driven individuals who want to join us because they like being challenged and love to work in a highly collaborative and agile environment. Job Description Maintaining a high standard of customer service, satisfaction and support provided Supporting Corporate IT in delivering of high-quality IT Support services to end-users across all offices of Tipico Group Investigating and troubleshooting issues as part of standard incident management/request fulfillment processes Owner of reported issues and communicating the status and progress of such issues in a regular manner Coordinating troubleshooting and repair of OS & software (Windows, Mac OSX, Windows and mobile devices) failures; communicating with impacted parties Managing user accounts, passwords, and mailboxes within the corporate Active Directory and Exchange Servers as per request  Qualifications YOUR PERSONALITY Self-driven, success-oriented, ready to deliver Excellent communication and analytical skills Excellent command of written and spoken English (German would be a plus) Strong customer focus 2+ years of experience in IT Support environment Knowledge of Active Directory, email technologies (Office 365, exchange servers), Microsoft Office applications Knowledge of JIRA Service Desk would be a plus Additional Information YOUR BENEFITS AT TIPICO Trainings (internal/ external) and further qualifications programs The chance to improve your skills and acquire new ones with the ability to progress Sponsored company and team events Working with a young and ambitious team An attractive incentive system according to business results Modern equipment, and work in a new and spacious office spaces Get in touch with our Talent Acquisition Team if you have any questions.