Tipico Group Karlsruhe, Germany
Jul 19, 2019
Full time
Company Description Our Lineup We are Tipico, a team of teams and the biggest sports-betting operator in Germany. Our goal is to amplify the emotions of millions of people experiencing sports every day. We are driven by our core values  passion, progress and trust  to   secure the best possible product for our users on a daily basis. We want you on our team as:  Scrum Master Job Description YOUR RESPONSIBILITIES Help Product Owners to create prioritized Product Backlog and Definition of Done criteria Support development teams in creating the task list for the next sprint as well as user stories plus their acceptance criteria, and support the teams in defining the deliverables agreed to for the sprint Ensure that both scrum board and impediment log remain updated Determine length of sprints, ensure effective meetings, estimate the effort required to complete the tasks agreed to for the sprint Assist in developing the sprint backlog and the sprint burndown chart Make sure that an ideal environment exists in the following sprints by moderating retrospective meetings Ensure impediments are discussed and resolved Qualifications YOUR PERSONALITY You have an agile mindset You act as a mediator who is solution-oriented and self-motivated You have strong communication skills and can integrate easily with teams of all sizes YOUR KNOWLEDGE AND SKILLS Bachelor/Master’s Degree in Computer Science and at least 5 years professional experience working as a Scrum Master (m/f) for a software development team Professional experience in developing software is desirable Certified Scrum Master training and extensive know-how in conflict management Fluency in both German and English language Additional Information YOUR BENEFITS AT TIPICO Start-up feeling  in a high-volume business and working in an exciting growth industry Trainings (internal/ external) and further qualifications programs Sponsored company and team events Relocation Support
Tipico Group Malta
Jul 19, 2019
Full time
Company Description We are Tipico, a team of teams and the biggest sports-betting operator in Germany. Our goal is to amplify the emotions of millions of people experiencing sports every day. We are driven by our core values  passion, progress  and trust  to secure the best possible product for our users.  We want you on our team as:                                                         Data Engineer Job Description Your playing field: You will create and maintain both batch (ETL) and real-time data pipelines and architecture You assemble large and complex data sets that meet functional and non-functional business requirements You identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc. You build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS ‘big data’ technologies You build analytics tools that utilize the data pipelines to provide actionable insights into customer acquisition, operational efficiency, and other key business performance metrics Collaborate with stakeholders including data architects, Executive, Product, Data and IT team members from the beginning to the delivery of a project Who we’re looking for: You have at least 3 years of relevant work experience You have strong analytics skills and the ability to innovate and think out of the box You are able to learn new and complex concepts quickly and you are relentlessly resourceful and scrappy You are collaborative, able to engage in interactive discussions with the rest of the team and able to communicate technical concepts clearly and concisely Qualifications Which skills should you bring to the pitch: You are familiar with cloud data services such as AWS services such as S3, Athena, EC2, RedShift, EMR, and Lambda You have experience with large-scale production databases and SQL You have experience with time-series/analytics databases such as Elasticsearch You are experienced with ETL development (extractions, data load, aggregation, Talend, etc.) You have worked with or familiar with big data technologies such as Hadoop, NIFI, Kafka, Spark, and Logstash You have familiarity with containerization and orchestration technologies like Docker/Kubernetes Additional Information That is in it for you: Agile and multicultural company with flat hierarchies Self-organised, self-responsible and entrepreneurial employees  Competitive salary, Health and Dental Insurance, Performance Bonuses, Subsidised Parking, Sports incentives & Childcare  Opportunities to develop and grow Relocation Assistance 
Tipico Group Colombia
Jul 19, 2019
Full time
Our Lineup We are Tipico, a team of teams and the biggest sports-betting operator in Germany. Our goal is to amplify the emotions of millions of people experiencing sports every day. We are driven by our core values  passion, progress  and  trust  to secure the best possible product for our users. Job Description For our Bookmaking location in Medellin is looking to hire LIVE TRADERS/ RISK MANAGERS for odds compilation on sporting events. The job involves trading and monitoring risk and probabilities on live football (soccer), tennis, volleyball, ice-hockey, basketball and other sports. Your playing field: Setting up and running LIVE sports betting markets. Settling, checking and ensuring the correct working of our live betting offer. Learn about the Sports betting industry and the main concepts related to Live trading. Trade sports events in live according to the parameters stablished by the company. Be able to monitor the Risk during the live trading shift. Be good identifying possible suspicious costumers and bonus hunters Qualifications Who we’re looking for: You are willing to work NIGHTSHIFTS 5 days a week, including late shifts AND weekends, normal working hours are between 2 PM and 12 AM, sometimes longer or shorter (Do not apply unless you are able to work late and weekends!). You are willing to work on most weekends as a standard (Bonus pay on Sunday). You are quick to find information online. You have a decent command of English or German language. You are good with numbers and able to calculate in your head. You are a true sports enthusiast Which skills should you bring to the pitch: Experience placing bets with bookmakers and exchanges. Knowledge of odds compiling. Understanding of the concept of “value” in betting. A strong desire to work in the betting industry. Additional Information What’s is in it for you: A fun work environment for sports lovers. The possibility to grow within the team and take responsibility. A starting salary of around 1.450.000 Pesos Performance management extra bonus (short and long term) All Legal Benefits Are you ready to score?
Tipico Group Karlsruhe, Germany
Jul 19, 2019
Full time
Unternehmensbeschreibung We are Tipico, a team of teams and the biggest sports-betting operator in Germany. Our goal is to amplify the emotions of millions of people experiencing sports every day. We are driven by our core values  passion, progress  and  trust  to secure the best possible product for our users.   You will be part of the Marketing & Brand Communication team, which acquires, reactivates, cross-sells and up-sells customers for our online and offline distribution channels in all markets where Tipico actively operates. Stellenbeschreibung Your pitch: The Content Manager will be accountable for the planning, distribution, quality and brand conformity across various on- and offline channels. You are in charge of our social media channels and blog and driving companywide content initiatives in our newsroom. Furthermore, you act as service unit for internal stakeholders (CRM, SEO, Bookmaking, Label Owner, Corp Comm, Retail marketing) and help define content strategies and coordinate with our agencies to reach the highest possible audience and create public interest through all relevant channels. Being pro-active, always up-to-date with relevant news for our target group, a strong communicator and coordinator, anticipating upcoming news and giving them a “Tipico spin” are the core challenges for this position which guarantee a non-repetitive job at Tipico. Your daily playground: Understand and use the sports schedule to define daily content strategies and priorities that will drive engagement by maximizing our communication assets. Define, align and execute content together with our agencies and internal stakeholders across all platforms. It will be your responsibility to ensure that brand values are upheld and maintained. Produce creative content that is SEO optimized and according to our brand tonality by using promotional materials provided by our internal design team and external agencies. Conduct recurring sessions with all involved departments to track issues and manage performance. You will report any concerns or pertinent information to all stakeholders. Monitor the sports(-betting) trends and our main competitors and provide the stakeholders with regular updates.  Budget Management Qualifikationen Which skills should you bring to the pitch: Excellent German skills Strong SEO knowledge Excellent writer and editor, with good spelling and grammar skills Comprehensive skills in Google Analytics and Ahrefs (or similar) are a must Strategist, who is able to oversee multiple tasks and projects at once Technical know-how of CMS-tools, such as Magnolia and WordPress Sports(-betting) knowledge Excellent time and organisation management skills Interpersonal and relationship building skills Self-driven attitude Previous Budget Management experience is a plus Zusätzliche Informationen What we offer: Interesting and varied tasks Flexible working hours A secure job in a high-growth corporate group A pleasant working environment and working environment Teamwork and short decision-making Company and team events Free fruit and water Subsidizing gym membership
Tipico Group Malta
Jul 19, 2019
Full time
We are Tipico, a team of teams and the biggest sports-betting operator in Germany. Our goal is to amplify the emotions of millions of people experiencing sports every day. We are driven by our core values  passion, progress  and trust  to secure the best possible product for our users.   Customer Operations is made of 4 teams; Customer Services team, AML & KYC team, Payments, Fraud & Responsible Gaming team and PSP team. The objectives of this department revolve around high-quality effective operations with the aim to give the best service to the Customer. Job Description Your pitch: We are looking for a candidate who is very organized and has a strong knowledge of Customer Operations tools. The candidate needs to have good technical knowledge and previously worked directly with development departments. We are looking for someone who has good eye for detail and has the capability to identify technical improvements in order to optimize operations flows.  Your daily playground: Assist all Customer Operations functions Managers to optimize their flows from a product optimization perspective to increase efficiency, Identify improvements on both the product and operational tools, Write Business Requirements with a clear scope and share it to all parties involved, Liaise with all Product Owners and follow up changes to ensure they are being delivered in a timely manner, Manage all technical bugs identify by the Customer Operations teams, Assist with testing of released features requested by Customer Operations, Manage the master RoadMap; organize, lead all grooming sessions and align prioritization with all Online Business Unit & Product Owners, Manage dependencies across Customer Operations teams and Product Owners, Manage all Projects together with the Managers and Head of Department, Analyse all customer contact reason codes and map them to optimize the product, Assist with building presentation material and any other ad hoc task, Build a very strong relationship will all Product Owners, Project Managers and Customer Facing Departments. Qualifications Which skills should you bring to the pitch: A strong understanding of all Customer Operations processes,  Strong Project Management background 1-3 years of experience within a similar role and minimum 2 years of gaming experience working directly with online payments and systems Previous experience in Customer Services will be considered an asset Good understanding of automation Creative individual with a very good eye for detail Able to work under pressure and within a dynamic, multi-cultural environment Very Organised, efficient and looking to succeed within a results-driven team Strong analytical and problem-solving skills Excellent social and communication skills Proficiency in spoken and written English is a must Additional Information What we offer: Agile and multicultural company with flat hierarchies Self-organised, self-responsible and entrepreneurial employees  Competitive salary, Health and Dental Insurance, Performance Bonuses, Subsidised Parking, Sports incentives & Childcare  Opportunities to develop and grow Relocation Assistance  Office sea-views, social events, healthy treats, kitchen on every floor
Tipico Group Malta
Jul 19, 2019
Full time
We are Tipico, a team of teams and the biggest sports-betting operator in Germany. Our goal is to amplify the emotions of millions of people experiencing sports every day. We are driven by our core values  passion, progress  and  trust  to secure the best possible product for our users.   The Online Marketing department acquires, retains, reactivates, cross-sells and up-sells customers for our digital distribution channels, in all markets where Tipico actively operates. Job Description Your pitch: As Team Lead of Marketing & Brand Communication you will be leading a team responsible for all the coordination of all external communications and serve as service unit internally. You ensure that the Tipico brands are executed according to guidelines which you also continuously develop. You are heading our Creative Services team consisting of a Content Manager and Graphic Designers. The right candidate will feel comfortable working in a lean, performance-driven environment while maintaining a strong sense of team and collaboration. Your daily playground: Create and control external communication across all channels Liaise with agencies to manage our campaigns and content channels  Manage and develop our brands, controlling branding and consistency across all markets and channels, on- and offline  Actively lead, build and manage our creative services team consisting of graphic designers and a content manager Act as internal service unit for various stakeholders  Track our brand and advertising impact together with the Research Department Drive Content initiatives company wide Align closely with German Marketing team Own our Social Media Channels and Sports Blog Qualifications Which skills should you bring to the pitch: Experienced with the creation and coordination of creative materials across all chan-nels  Previous experience in a creative agency or a similar role will be considered an asset, including people management Working with different brands and their guidelines  Fluent German and English is a must Project Management skills Strong communication skills Good analytical skills SEO Knowledge is a plus Passion for sports and sports betting, especially football Good analytical skills Additional Information What we offer: Agile and multicultural company with flat hierarchies Self-organised, self-responsible and entrepreneurial employees  Competitive salary, Health and Dental Insurance, Performance Bonuses, Subsidised Parking, Sports incentives & Childcare  Opportunities to develop and grow Relocation Assistance  Office sea-views, social events, healthy treats, kitchen on every floor
Tipico Group Malta
Jul 19, 2019
Full time
We are Tipico, a team of teams and the biggest sports-betting operator in Germany. Our goal is to amplify the emotions of millions of people experiencing sports every day. We are driven by our core values  passion, progress  and trust  to secure the best possible product for our users.   The Customer Retention team is responsible for the full customer lifecycles after registration. This includes conversion, retention, reactivation and VIP Management. We are a team that plays to win by achieving our targets and by playing an important part in the overall Tipico team. Job Description Your pitch: As VIP Account Manager, you will be responsible for high valuable users with the focus on increasing their customer lifetime value whilst decreasing churn. Using your analytical skills and profound understanding of customer behaviour, you can spot any need amongst the VIP segment and react in a fast and efficient way. Due to the nature of this business weekend and evening shifts will be required from time to time. Your daily playground: Monitor and analyse the VIP database daily and take appropriate actions to ensure maximum value through their life cycle Constantly reactivate players with calls, emails, SMS and chat Up-sell potential VIP players by keeping track of their behaviour and ensure they receive targeted offers Communicate with other teams to ensure optimisation of player management Create and oversee marketing and player management strategies for VIPs Collect feedback by talking to VIP players and escalate it to responsible team Identify and welcome potential VIPs to the website after they made their first deposits Answer VIP queries and ensure a fast and for the VIPs satisfactory solution Work closely with the CRM team to ensure proper segmentation of promotional and bonus offers Encourage revenue growth by pro-active platform and product x-sell Qualifications Which skills should you bring to the pitch: German native speaker, with a high level of written German is a must for this role, as well as English to a business standard Excellent communicator across all channels with high confidence on the phone Business- and sales-oriented approach Passion for sports and/or sports betting, especially football Good analytical skills Ability to deliver results and outstanding services whilst working to tight timelines Flexibility to work shifts, including evenings, weekends as well as public holidays Self-starter with a positive, can-do attitude and good problem-solving skills Good knowledge of Microsoft Excel and Salesforce is considered a plus Additional Information What we offer: Agile and multicultural company with flat hierarchies Self-organised, self-responsible and entrepreneurial employees  Competitive salary, Health and Dental Insurance, Performance Bonuses, Subsidised Parking, Sports incentives & Childcare  Opportunities to develop and grow Relocation Assistance  Office sea-views, social events, healthy treats, kitchen on every floor
Tipico Group Karlsruhe, Germany
Jul 19, 2019
Full time
Unternehmensbeschreibung Wir entwickeln und vertreiben innovative Softwarelösungen für die Sportwetten-Industrie. Unsere Produkte werden in mehr als 1.200 Wettannahmestellen des größten deutschen Sportwettenanbieters Tipico eingesetzt. Für unsere Supportabteilung suchen wir auf Grund unseres Wachstumes regelmäßig zum nächstmöglichen Zeitpunkt neue Mitarbeiter (m/w). Stellenbeschreibung DAS ERWARTET DICH Telefonische Unterstützung der Anwender (m/w) bei allen Fragen und Problemstellungen im Bereich unserer Softwarekomponenten Sofortlösung der Störungen telefonisch und per Remotesoftware Analyse anfallender Anwendungsprobleme sowie deren Lösung Analyse und Reparatur von Hardware Aufbau und Konfiguration von Kundensystemen Durchführung von Softwaretests Weiterentwicklung und Pflege interner Softwaretools Qualifikationen DAS BRINGST DU MIT Analytische und strukturierte Arbeitsweise Sehr gute Kenntnisse in Windows 7 und Windows 10 Sehr gute Kenntnisse im Bereich PC Hardware Ausgeprägte Service und Dienstleistungsorientierung Teamfähig, kommunikationsstark und lernbereit Zusätzliche Informationen DARAUF KANNST DU DICH FREUEN Freiräume für Ideen und Initiativen Interessante und abwechslungsreiche Aufgaben Einen sicheren Arbeitsplatz in einer wachstumsstarken Unternehmensgruppe Ein angenehmes Betriebsklima und Arbeitsumfeld Teamarbeit und kurze Entscheidungswege Firmen- und Teamevents
Tipico Group Malta
Jul 19, 2019
Full time
Company Description Tipico is the  #1 sports betting company  in Germany, both online and through our retail network.  The  Gaming department  is responsible for revenues generated in all Casino products, consisting of an Operations and a CRM Team. The Operations Team runs the Casino platform and the CRM Team focuses on increasing the customer activity. Job Description As  VIP Account Manager , you will be responsible for all users categorised as VIP with the focus on increasing their lifetime value whilst decreasing churn. You will also be responsible for identifying Potential VIP players. Using your analytical and customer profiling skills you can spot any need amongst the VIP segment to react in a fast and efficient way. Due to the nature of this business, weekend and evening shifts will be required from time to time. What you will do Monitor and analyse the VIP database daily and take appropriate actions to ensure maximum value through their life cycle Manage VIP relations on a daily basis Constantly retain and reactivate players with calls, emails, SMS and chat Up-sell potential VIP players by keeping track of their behaviour and ensure they receive targeted offers Build and maintain player profiles – analyse VIP behaviour/gameplay of players in order to optimise operational activities Own and resolve VIP complaints, managing the escalation from gaming support queries Contact big winners and big losers daily with relevant offers to re-engage them Becoming an expert in Casino Games, being able to talk the players language when it comes to Casino conversations Qualifications What you offer  German native speaker with English to a professional business standard Excellent communicator across all channels with high confidence on the phone Passion for Casino and knowledge of Casino games (Slots, Table Games, Live Dealer) Flexibility to work shifts, including evenings, weekends as well as public holidays Good knowledge of Microsoft Excel and Salesforce is considered a plus Additional Information What we offer Agile and multicultural company with flat hierarchies Self-organised, self-responsible and entrepreneurial employees  Competitive salary, Health and Dental Insurance, Performance Bonuses, Subsidised Parking, Sports incentives & Childcare  Opportunities to develop and grow Relocation Assistance  Office sea-views, social events, healthy treats, kitchen on every floor
Tipico Group Karlsruhe, Germany
Jul 19, 2019
Full time
We are Tipico, a team of teams and the biggest sports-betting operator in Germany. Our goal is to amplify the emotions of millions of people experiencing sports every day. We are driven by our core values  passion, progress and trust  to   secure the best possible product for our users on a daily basis. We want you on our team as:  Senior Frontend Developer Job Description Your playing field: TypeScript / JavaScript (ES2015+), React 16, Redux, SASS, Webpack, Jest + Enzyme, HTML5, NPM, NodeJs + Express Working closely with product management for web, tablet and mobile Working within a self-organized team Supporting further development of our digital platform, including new features and modules Keep up-to-date with latest technologies Qualifications Who we’re looking for: Flexible, pro-active mindset with an emphasis on quality Innovative in both personal and technological development Great team player who enjoys collaborating to achieve the goal Affinity for agile methodologies Strong analytical and problem-solving skills Quick learning and positive attitude Which skills should you bring to the pitch: minimum 5 years’ experience in software development, ideally in an agile environment Understanding both Object Oriented and Functional programming paradigms Understanding of SOLID principles Ability to write clean code with an eye for performance and scalability Experience in: ES2015+ JavaScript TypeScript SPA frameworks such as React, Vue, Angular, etc. A CSS preprocessing language such as LESS / SASS Writing unit tests and TDD Working with REST APIs Source control, specifically Git Continuous Integration environment, such as Jenkins Docker Cloud services such as AWS is a plus Additional Information That is in it for you: Start-up feeling  in a high-volume business and working in an exciting growth industry Trainings (internal/ external) and further qualifications programs Sponsored company and team events Relocation Support
Tipico Group Malta
Jul 17, 2019
Full time
Company Description We are Tipico, a team of teams and the biggest sports-betting operator in Germany. Our goal is to amplify the emotions of millions of people experiencing sports every day. We are driven by our core values  passion, progress  and trust  to secure the best possible product for our users.   You will be part of the Marketing & Brand Communication team, which acquires, reactivates, cross-sells and up-sells customers for our online and offline distribution channels in all markets where Tipico actively operates. Job Description Your pitch: The Content Manager will be accountable for the planning, distribution, quality and brand conformity across various on- and offline channels. You are in charge of our social media channels and blog and driving companywide content initiatives in our newsroom. Furthermore, you act as service unit for internal stakeholders (CRM, SEO, Bookmaking, Label Owner, Corp Comm, Retail marketing) and help define content strategies and coordinate with our agencies to reach the highest possible audience and create public interest through all relevant channels. Being pro-active, always up-to-date with relevant news for our target group, a strong communicator and coordinator, anticipating upcoming news and giving them a “Tipico spin” are the core challenges for this position which guarantee a non-repetitive job at Tipico. Your daily playground: Understand and use the sports schedule to define daily content strategies and priorities that will drive engagement by maximizing our communication assets. Define, align and execute content together with our agencies and internal stakeholders across all platforms. It will be your responsibility to ensure that brand values are upheld and maintained. Produce creative content that is SEO optimized and according to our brand tonality by using promotional materials provided by our internal design team and external agencies. Conduct recurring sessions with all involved departments to track issues and manage performance. You will report any concerns or pertinent information to all stakeholders. Monitor the sports(-betting) trends and our main competitors and provide the stakeholders with regular updates.  Budget Management Qualifications Which skills should you bring to the pitch: Excellent German skills Strong SEO knowledge Excellent writer and editor, with good spelling and grammar skills Comprehensive skills in Google Analytics and Ahrefs (or similar) are a must Strategist, who is able to oversee multiple tasks and projects at once Technical know-how of CMS-tools, such as Magnolia and WordPress Sports(-betting) knowledge Excellent time and organisation management skills Interpersonal and relationship building skills Self-driven attitude Previous Budget Management experience is a plus Additional Information What we offer: Agile and multicultural company with flat hierarchies Self-organised, self-responsible and entrepreneurial employees  Competitive salary, Health and Dental Insurance, Performance Bonuses, Subsidised Parking, Sports incentives & Childcare  Opportunities to develop and grow Relocation Assistance  Office sea-views, social events, healthy treats, kitchen on every floor
Tipico Group Malta
Jul 17, 2019
Full time
Company Description We are Tipico, a team of teams and the biggest sports-betting operator in Germany. Our goal is to amplify the emotions of millions of people experiencing sports every day. We are driven by our core values  passion, progress  and  trust  to secure the best possible product for our users.  The Payments and Fraud department is responsible for Tipico’s digital Payments, Fraud, AML operational flow (including KYC) & Responsible Gaming. The Verification Analyst falls part of the AML & KYC Team who are responsible for all document queues and AML processes.  The department methodology focuses on knowledge sharing and career progression.   Job Description Your pitch: Daily responsibilities consist of distribution and prioritisation of tasks, account and document reviews, multiple account and payment instruments reviews. PEP & Sanctions alerts reviews & investigation, liaising with Payments and Fraud Team, Responsible Gaming and Customer Facing Teams and more. The Verification Analyst plays a key part in the KYC process which falls part of the AML requirements. The team performance will be assessed on the set KPI targets. The job is on shift basis. Your daily playground: Distribute the daily tasks, priorities, monitor the progress and ensure SLAs are met; Verification and validation of customer Due Diligence documents (Ex: Passports, IDs, Bank Statements); Perform account investigation and assess whether additional KYC documents are required; Validation of customer payment instruments; Review of PEP and Sanctions alerts; Perform Multiple accounts investigation and escalate accordingly to the Payments and Fraud or Responsible Gaming Teams; Provide guidelines to the customers and colleagues with regards to any ad hoc AML/KYC questions Assisting with update of department procedures; Actively contributing to identify system and processes improvements; Report any critical issues that require immediate attention and action to AML & KYC Manager; Assist the AML & KYC Manager with ad hoc tasks; Qualifications Which skills should you bring to the pitch: 1-2 years’ experience in Verification, Fraud, Risk, AML and KYC processes within iGaming; Familiarity with AML regulations and guidelines (4th AML directive, MGA guidelines) considered a plus; Excellent written and oral English, solid German skills; Analytical mind and experience with processing data and interpreting information (e.g. from databases or reports); Knowledge of Microsoft Office (Outlook, Word, Excel, etc.) and navigation of web applications; Excellent communication skills, able to articulate issues clearly and concisely; Natural curiosity, a keen eye-for-detail and interest in AML, KYC or fraud prevention; Able to work under pressure and within a dynamic, multi-cultural environment; Able to multi-task and take initiative in all parts of the operation; Able to maintain high levels of confidentiality and data security standards; Flexibility to work changing shift patterns, including evenings, Public Holidays and weekends; Additional Information What we offer: Agile and multicultural company with flat hierarchies Self-organised, self-responsible and entrepreneurial employees Competitive salary, Health and Dental Insurance, Subsidised Parking, Sports incentives & Childcare Opportunities to develop and grow Relocation Assistance Office sea-views, social events, healthy treats, kitchen on every floor
Tipico Group Karlsruhe, Germany
Jul 17, 2019
Full time
Unternehmensbeschreibung Wir sind Tipico, eine Mannschaft aus Teams. Wir sind der größte Sportwetten-Anbieter in Deutschland.  Unser Ziel ist es Millionen von Menschen ein noch intensiveres Sporterlebnis zu verschaffen – und das jeden Tag. Unsere Werte  Leidenschaft, Fortschritt  und Vertrauen  treiben uns an, unseren Kunden täglich das bestmögliche Produkt zur Verfügung zu stellen.  Damit wir dieses Ziel erreichen, suchen wir Dich als HR Assistant (m/w/d).  Stellenbeschreibung Dein Spielfeld:  Du bist der erste Ansprechpartner für unsere MitarbeiterInnen in allen personalrelevanten Fragestellungen Du unterstützt die zuständigen HR Business PartnerInnen in allen anfallenden Aufgaben Du agierst als souveräne Schnittstelle zwischen HR Business PartnerIn, Recruiting und HR Zentralfunktionen Du übernimmst die Sicherstellung und Steuerung von Genehmigungsprozessen wie z.B. von Arbeitsverträgen, Elternzeit und Sabbaticals  Du überwachst und verwaltest das Gesundheitsmanagement  Du stellst Reports, Statistiken und Auswertungen zu Personalkennzahlen bereit Du bist verantwortlich für die Datenqualität im Personalmanagementsystem (Sage People) Deiner Geschäftseinheit  Du sorgst proaktiv für eine Verbesserung der Datenqualität und des Kostenstellenmanagements für Deine Geschäftseinheit  Du arbeitest in zentralen und geschäftsbereichsspezifischen Projekten mit verschiedenen Stakeholdern mit, um das Kundenerlebnis zu verbessern und das Team zu unterstützen    Qualifikationen Was bringst Du mit aufs Spielfeld: Du bringst eine abgeschlosse Berufsausbildung oder ein Bachelor Studium in kaufmännischen Berufen, BWL, Recht oder Tourismus / Hotel mit Du hast bereits einschlägige Berufserfahrung in einer ähnlichen Rolle  Eine ausgeprägte Service- und Kundenorientierung ist für Dich selbstverständlich –„Customers come first.“  Der Umgang mit verschiedenen MitarbeiterInnen bereitet Dir große Freude  Dich zeichnen hohe Kommunikationsfähigkeiten aus Du hast gute Sprachkenntnisse in Englisch   Zusätzliche Informationen Damit schicken wir Dich aufs Spielfeld:  Dich erwartet eine verantwortungsvolle Position in einem ständig wachsenden Unternehmen Dein Arbeitsumfeld in der spannenden Welt der Sportwetten-Vermittlung ist vielfältig Teamwork und kurze Entscheidungswege sind Dir genauso wichtig wie jede Menge Spaß unter Kollegen Unsere Miteinander kennzeichnet sich durch flache Hierarchien aus Deine Entwicklungsmöglichkeiten sind vielfältig: Wir wollen nicht nur, dass das Unternehmen wächst, sondern auch seine Mitarbeiter 
Tipico Group Karlsruhe, Germany
Jul 17, 2019
Full time
Unternehmensbeschreibung Wir sind Tipico, eine Mannschaft aus Teams. Wir sind der größte Sportwetten-Anbieter in Deutschland.  Unser Ziel ist es Millionen von Menschen ein noch intensiveres Sporterlebnis zu verschaffen – und das jeden Tag. Unsere Werte  Leidenschaft, Fortschritt  und Vertrauen  treiben uns an, unseren Kunden täglich das bestmögliche Produkt zur Verfügung zu stellen.  Damit wir dieses Ziel erreichen, suchen wir Dich als Grafikdesigner (m/w/d) für unser Marketing Team in Karlsruhe.  Stellenbeschreibung Dein Spielfeld: Als „Hüter des Corporate Designs” und Teil unseres Brand Creation Teams setzt Du unsere Brand Guidelines und Vorgaben konsequent und nachhaltig um und sorgst für die Einhaltung unser Markenstandards. Du konzipierst Visuals, Kommunikations- und Werbemittel für unsere Online- und Offlinekanäle. Du bist zuständig für die Konzeption und Umsetzung der visuellen Gestaltungsrichtlinien zur internen und externen Kommunikation und erarbeitest die grafische Umsetzung aller anfallenden Projekte. Zu Deinen Aufgaben gehört die Konzeption und Gestaltung von klassischen sowie digitalen Kommunikationsmitteln. Du entwirfst Sonderwerbeformen und -mittel für abwechslungsreiche Aktivierungen/Werbemaßnahmen/Veranstaltungen   Du arbeitest eng mit anderen Abteilungen (CRM, Casino, Retail, HR, Corp Communications) und unterstützt interne und externe Stakeholder bei der gestalterischen Umsetzung unserer Markenstandards.   Qualifikationen Was bringst Du mit aufs Spielfeld: Du hast mindestens eine abgeschlossene Ausbildung als Mediengestalter (m/w/d), Grafik Designer (m/w/d) oder eine vergleichbare Qualifikation Du hast erste Berufserfahrung als Grafikdesigner (m/w/d) gesammelt Du bringst ausgezeichnete Fähigkeiten im Umgang mit der Adobe Creative Suite (InDesign, Photoshop, Illustrator) mit Du hast ein ausgeprägtes Gespür für Gestaltung und Ästhetik im gesetzten Maß Kreativität, Teamfähigkeit, hohe Kommunikationsstärke und Eigeninitiative Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift runden Dein Profil ab   Zusätzliche Informationen Damit schicken wir Dich aufs Spielfeld:  Interessante und abwechslungsreiche Aufgaben Flexible Arbeitszeiten Einen sicheren Arbeitsplatz in einer wachstumsstarken Unternehmensgruppe Ein angenehmes Betriebsklima und Arbeitsumfeld Teamarbeit und kurze Entscheidungswege Firmen- und Teamevents Kostenloses Obst und Wasser Subventionierung der Mitgliedschaft im Fitnessstudio
Tipico Group Malta
Jul 17, 2019
Full time
Company Description We are Tipico, a team of teams and the biggest sports-betting operator in Germany. Our goal is to amplify the emotions of millions of people experiencing sports every day. We are driven by our core values  passion, progress  and  trust  to secure the best possible product for our users.  The Payments and Fraud department is responsible for Tipico’s digital Payments, Fraud, AML operational flow (including KYC) & Responsible Gaming. The AML & KYC Analyst falls part of the AML & KYC Team who are responsible for all document queues and AML processes.  The department methodology focuses on knowledge sharing and career progression.  Job Description Your pitch:  Daily responsibilities consist of account and document reviews, PEP & Sanctions alerts reviews, PEP profile investigation, Source of Wealth and Source of Funds (SOW, SOF) investigation, Suspicious Activity Reports reviews and more. AML & KYC Analyst liaises with the Payments and Fraud Team (P&F), Responsible Gaming (RG), Customer Facing Teams and performs reviews of Multiple Accounts. The AML & KYC Analyst plays a key part in the KYC process which falls part of the AML requirements. The team performance will be assessed on the set KPI targets. The job is on shift basis. Your daily playground: Distribute the daily tasks, priorities, monitor the progress and ensure SLAs are met; Verification and validation of customer Due Diligence documents (Ex: Passports, IDs, Bank Statements, etc.); Perform account investigation and assess whether additional KYC documents are required; Validation of customer payment instruments; Review of Enhanced Due Diligence alerts and documents; Review of PEP and Sanctions alerts; Perform Enhanced Due Diligence investigation; Create PEP profiles, investigate customer Source of Wealth and Source of Funds, Review and assess Suspicious Activity Reports; Prepare external Suspicious Activity Reports for authorities; Perform Multiple accounts investigation and escalate accordingly to the Payments and Fraud or Responsible Gaming Teams; Provide KYC/AML guidelines to the customers and colleagues with regards to any ad hoc AML/KYC questions; Support other Teams and Departments (Payments and Fraud, Customer Service, MLRO, Compliance); Assisting with update of department procedures; Actively contributing to identify system and processes improvements Report any critical issues that require immediate attention and action to AML & KYC Manager; Qualifications Which skills should you bring to the pitch: 2+ years’ experience in player verification, risk, Fraud, AML and KYC processes within iGaming is a must; Familiarity with AML regulations and guidelines (4th AML directive, MGA guidelines) is a must; Excellent written & oral German & English; Analytical mind and experience with processing data and interpreting information (e.g. from databases or reports); Proven knowledge of Microsoft Office (Outlook, Word, Excel, etc.) and navigation of web applications; Excellent communication skills, able to articulate issues clearly and concisely; Natural curiosity, a keen eye-for-detail and interest in AML, KYC or fraud prevention; Able to work under pressure and within a dynamic, multi-cultural environment; Able to multi-task and take initiative in all parts of the operation; Able to maintain high levels of confidentiality and data security standards; Flexibility to work changing shift patterns, including evenings, Public Holidays and weekends; Additional Information What we offer: Agile and multicultural company with flat hierarchies Self-organised, self-responsible and entrepreneurial employees Competitive salary, Health and Dental Insurance, Subsidised Parking, Sports incentives & Childcare Opportunities to develop and grow Relocation Assistance Office sea-views, social events, healthy treats, kitchen on every floor
Tipico Group Malta
Jul 17, 2019
Full time
Unternehmensbeschreibung We are Tipico, a team of teams and the biggest sports-betting operator in Germany. Our goal is to amplify the emotions of millions of people experiencing sports every day. We are driven by our core values  passion, progress  and  trust  to secure the best possible product for our users.  The Payments and Fraud department is responsible for Tipico’s digital Payments, Fraud, AML operational flow (including KYC) & Responsible Gaming. The AML & KYC Specialist falls part of the AML & KYC Team who are responsible for all document queues and AML processes.  The department methodology focuses on knowledge sharing and career progression.  Stellenbeschreibung Your pitch:  The AML & KYC Specialist plays a key part in the KYC process which falls part of the AML requirements. AML & KYC Specialist is responsible to oversee all operational aspect of the AML & KYC Team. Additionally, AML & KYC Specialist will assist the AML & KYC Manager with all relevant projects and ad hoc tasks related to Team and operational compliance. The AML & KYC Specialist works very closely with the MLRO, Compliance, Product Team & all Customer Facing Departments. Your daily playground: Supervise day to day operational workflow management, to ensure work is delivered in line with specified SLAs and KPIs, Update AML procedures on regular basis and create new procedures; Assist with creation of project related documentation, maintaining and update of the AML projects roadmap, with invoices reconciliation; with contract reviews, negotiations and management of the external providers; and with monthly AML Reporting, all KPIs & KRIs; Monitor the STR escalation procedure and regular STR monitoring, and approve external STR Reporting prior to submission;  Monitor and enhance the Customer Risk Assessment Model and the Enhanced Due Diligence process; Work closely with MLRO and Compliance to ensure training is delivered to different teams to introduce new AML/KYC requirements;  Assist with any escalations and bugs reported in a timely manner and with performing the quality of the EDD tasks;  Implement and suggest improvements to the existing flows and systems; Acting as a subject matter expert for the business and point of reference to address AML/KYC related queries; Have oversight of team quality results, training and team administration (schedule, leave, sick, overtime); develop and motivate team members; Deal with complaints and escalations from team members and other departments;  Mentor and oversee the team’s performance through the required number of 1:1; Assist AML and KYC Manager in complex investigations assuring business risk is mitigated effectively and quickly or assuring high-quality information is fed upwards; Support AML Manager with department recruitment and any other Ad Hoc tasks; Maintaining the Tipico company culture and have fun.   Qualifikationen Which skills should you bring to the pitch: 4+ years of experience in Risk, AML and KYC processes within the iGaming; People management experience considered a plus;  Familiarity with AML regulations and guidelines (4th AML directive, MGA guidelines) is a must;  Excellent written & oral German & English; Excellent knowledge of Microsoft Office (Outlook, Word, Excel, Power Point, etc.) and navigation of web applications; JIRA and Confluence Knowledge will be considered an asset; An analytical approach; ability to identify/prioritise initiatives with the highest impact; Highly Organised, efficient and looking to succeed within a results-driven team;  Excellent communication skills, able to articulate issues clearly and concisely; Able to work under pressure and within a dynamic, multi-cultural environment;  Able to multi-task and take initiative in all parts of the operation; Able to maintain high levels of confidentiality and data security standards; Must be self-motivated and able to work with a team; Fit to Tipico’s culture: Passionate about Trust, Progress and Sport.   Zusätzliche Informationen What we offer: Agile and multicultural company with flat hierarchies Self-organised, self-responsible and entrepreneurial employees Competitive salary, Health and Dental Insurance, Subsidised Parking, Sports incentives & Childcare Opportunities to develop and grow Relocation Assistance Office sea-views, social events, healthy treats, kitchen on every floor
Tipico Group Malta
Jul 17, 2019
Full time
Our Lineup We are Tipico, a team of teams and the biggest sports-betting operator in Germany. Our goal is to amplify the emotions of millions of people experiencing sports every day. We are driven by our core values  passion, progress and trust  to   secure the best possible product for our users on a daily basis.  We want you on our team as:                                                         Senior Back-End Developer   Job Description We are looking for: Someone who can work in a cross-functional team within an overall flat hierarchy. You must embrace learning and continuous improvement in a fast-paced technical environment. Your playing field: Some of the day to day tasks involve: Contribute to our new technology stack as well as maintaining existing system Participate in design and code reviews Developing new features across the entire stack Keeping unit test coverage above 90% Promote and assure engineering excellence Mentoring junior developers and helping them out when necessary Working closely with product manager on desktop and mobile features Help automation engineers in APIs automated tests and e2e tests Qualifications Who we’re looking for: Minimum 5 years’ experience in software development using Java/J2EE, Spring Framework and Microservices Extensive knowledge of OOP principles and design patterns such as IoC Accustomed to working in an Agile environment using SCRUM methodology, contributing and receiving feedback from peers Positive attitude with strong analytical and problem-solving skills Frontend knowledge would be considered as a plus Additional Information That is in it for you: An agile and multicultural company with flat hierarchies Self-organised, self-responsible and entrepreneurial employees  Health and Dental Insurance, Subsidised Parking, Sports incentives & Childcare  Opportunities to develop and grow Relocation Assistance 
Tipico Group Malta
Jul 17, 2019
Full time
Company Description We are Tipico, a team of teams and the biggest sports-betting operator in Germany.  Our  goal  is to amplify the emotions of millions of people experiencing sports every day.  We are driven by our core values  passion, progress  and  trust  to secure the best possible product for our users.   We are looking to grow our TA team with a Senior Talent Acquisition Specialist. Job Description Your playing field: Sourcing, interviewing and offering positions to external and/or internal candidates for Business Framework and Online roles Strong partnership with the group talent acquisition manager to develop and execute the group wide talent acquisition strategy Partnering with the management team to proactive address the current and future staffing needs, and support the business goals Building a positive candidate experience in order to build a strong talent brand Supporting Group Employer Branding and Marketing efforts when required together with the talent acquisition operations lead Qualifications Which skills should bring to the pitch: You have at least 4 years’ experience in recruitment - agency experience would be considered a plus You have experience in attracting candidates from different job-families as: Finance, Legal, HR, Online Marketing, CRM, etc. You are familiar with the latest recruitment trends and developments in the online/iGaming industry You are fluent in English – German would be considered as a big plus You are focused on customer satisfaction and your stakeholder management skills are awesome You are a Team player and able to work independently with a minimum of supervision You have a proactive work approach – You love to build your own candidate pipelines Additional Information What we offer: Agile and multicultural company with flat hierarchies Self-organised, self-responsible and entrepreneurial employees  Competitive salary, Health and Dental Insurance, Performance Bonuses, Subsidised Parking, Sports incentives & Childcare  Opportunities to develop and grow Relocation Assistance  Office sea-views, social events, healthy treats, kitchen on every floor
Tipico Group Malta
Jul 14, 2019
Full time
Our Lineup We are Tipico, a team of teams and the biggest sports-betting operator in Germany. Our goal is to amplify the emotions of millions of people experiencing sports every day. We are driven by our core values  passion, progress  and  trust  to secure the best possible product for our users.  We want you on our team as:  Corporate IT System Engineer (m/f/x) Job Description Your playing field: Managing server infrastructure (both Windows and Linux Based OS), cluster administration (physical/virtual) Operate heterogeneous infrastructure environments, e.g. Cisco, DELL, HP, Microsoft, Red Hat Operating Cloud technologies, including Office365, Azure, and AWS Active Directory Services, including DNS, DHCP, SSO requests, group policies, encryption, WSUS, etc Going through Daily checks to ensure integrity and continuity of the services which Corporate IT provides. Planning, designing, monitoring, and maintenance of physical and virtual server environments to assure optimal reliability, security, and availability Implementation of ITIL compliant workflows and standards, continuous improvement lifecycle, monitoring infrastructure environment Ensuring integrity and security, in compliance with internal requirements to meet compliance requests. Provide the team with knowledge, best practices, technical advice where necessary Provide 3rd line support to the Service Desk team and be an influencer in providing permanent solutions to avoid problems from re-occurring Provide Documentation updates, designing using tools like Visio, etc Qualifications Who we’re looking for: You are convinced of industry standards and project planning and you believe in best practices You focus on solutions for automation and think both in an innovative and creative way You see yourself as a technical key driver, enabler, and motivator for your team You think you can make a difference with your experience and willing to help at all time. Flexible approach to the working environment and the ability to cope with several projects at once. Ability to manage your own time to ensure delivery of projects within defined timescales Willing to provide 24 x 7 support when necessary depending on the business needs Willing to travel to remote sites Willingness to update, broaden and develop own knowledge Attention to detail Which skills should you have? Bachelor/Master’s Degree in Computer Science or an equivalent degree and over 5 years of professional experience in system and network engineering Solid knowledge in design, setup, maintenance, and troubleshooting of systems and network infrastructure Enterprise-level expertise in security-relevant protocols/security concepts to ensure the integrity of the company’s infrastructure Experience in infrastructure monitoring, ITIL processes and automatization workflows Knowledge in infrastructure visualization (e.g. VMware, Hyper-V, AWS, Azure) Basic knowledge of scripting using technologies like Powershell, and/or similar Capable of translating business requirements into technical requirements Project & Time management skills Troubleshooting skills, and applying a logical approach to resolution/s Good communication skills in English is a must and in German would be a plus Vendor Certifications, preferably, Microsoft MCSE, VMware VCP, Cisco CCNA or equivalent Additional Information What we offer Agile and multicultural company with flat hierarchies Self-organised, self-responsible and entrepreneurial employees Competitive salary, Health and Dental Insurance, Subsidised Parking, Sports incentives & Childcare Opportunities to develop and grow Office sea-views, social events, healthy treats, kitchen on every floor
Tipico Group Malta
Jul 14, 2019
Full time
Unternehmensbeschreibung Wir sind Tipico: eine Mannschaft aus vielen Teams. Wir sind der größte Sportwetten-Anbieter in Deutschland. Unser Ziel ist es, Millionen von Menschen ein noch intensiveres Sporterlebnis zu verschaffen – und das jeden Tag. Unsere Werte  Leidenschaft ,  Fortschritt  und  Vertrauen  treiben uns an, unseren Kunden täglich das bestmögliche Produkt zur Verfügung zu stellen.  Damit wir dieses Ziel erreichen, sind wir auf der Suche nach einem wichtigen Schlüsselspieler. Mannschaftsbeschreibung: Die Tipico-Kundenbetreuung bietet den Kunden ihren Service in Deutsch, Türkisch und Englisch via Live-Chat, E-Mail, Telefon und Social Media an. Stellenbeschreibung Dein Spielfeld: Beratung von internen und externen Kunden via E-Mail, Telefon und Live-Chat auf Türkisch, Deutsch und Englisch Unterstützung der Abteilung bei Berichten zu Marktaktivitäten Bleibe auf dem Laufenden über Werbeaktionen und spezielle Angebote Unterstützung der Fraud-Abteilung bei Betrugsfällen Qualifikationen Damit punktest Du bei uns: Erfahrungen im Kundenbereich Deutsch- und Türkischkenntnisse auf muttersprachlichem Niveau und fließende Englischkenntnisse Erfahrungen in iGaming oder im Bereich der Sportwetten ist von Vorteil Flexibel einsetzbar im Schichtdienst, auch an Wochenenden und Feiertagen Zusätzliche Informationen Damit punkten wir bei Dir: Mitarbeit in einem jungen, dynamischen Team Schnellwachsendes und internationales Unternehmen im sonnigen Malta Möglichkeiten sich zu entwickeln und zu wachsen Umzugshilfe nach Malta Wettbewerbsfähiges Gehalt, Performance Bonus, private Kranken- und Zahnversicherung, Zuschüsse zu Sportaktivitäten und Parken, Kinderbetreuung Soziale Events, Meerblick aus dem Büro, Küche auf jeder Etage mit freien Getränken, Obst und Eis