SRGEurope

Specialist recruiters in Gibraltar, Malta, Spain and the UK, with a strong presence in London and Edinburgh. SRGEurope is a trading style and wholly owned subsidiary of Select Consultancy Ltd. 

Our approach is simple. We source the best candidates for our clients in the following specialist areas: 

  • Online Gaming 
  • IT, Internet & Mobile
  • Accounting & Finance
  • Insurance
  • Legal & Compliance
  • Business Support

We add value to the recruitment process by providing recruitment solutions for permanent, temporary and interim positions across all levels. 

Our team comprises of specialists in their own fields, and we provide a tailored service which connects talented candidates with great jobs. Our uncompromising professional approach delivers real success stories. 

We partner with a number of Europe’s most respected and renowned Financial Services, Accounting, Banking, Insurance and Online Gaming institutions. We work alongside industry leaders, as well the fastest-growing companies in our sectors to match them with the best and brightest talent.

SRGEurope Gibraltar
May 24, 2019
Full time
Gaming job in Gibraltar! The successful Gaming Analyst will join the company as part of the integral Business Intelligence team, and support them in implementation of new initiatives. Gaming Analyst Responsibilities: As the  Gaming Analyst  reporting to the Senior GA, and working proactively with other Analytics, BI, and Marketing teams, you will: Perform uplift analysis on above the line (ATL) campaigns using standardized methods and translate the findings Proactively seek out relationships with key stakeholders in order to understand objectives and how gaming analytics can best support them Prototype reports as defined by business stakeholders Identify new ways of looking at the data or problems and present the new approaches and outputs effectively, with meaningful commentary Educate users to appreciate meaningful data and use this to drive the business forward, seeing data as an asset Gaming Analyst Requirements: A degree in a subject with a strong analytical bias Strong skills in using SQL to manipulate, segment, and analyse customer data Solid knowledge of visualisation tools like Tableau, Power BI, Looker etc. Excellent skills in Excel, particularly in using cubes and creating powerful graphs Strong background in Data Analytics and Insight The Company Our client is one of Europe's leading Gaming companies. They have a strong market share and play a dominant role in the Gaming arena. Their long established retail and online brands provide excellent opportunities for highly driven candidates, giving rapid career progression to exceptional employees.
SRGEurope Gibraltar
May 24, 2019
Full time
IGaming job in Gibraltar! The Insight Analyst will be responsible for providing analysis and reporting to drive company performance. Insight Analyst Key Responsibilities: Creating and distributing daily, weekly and monthly reports Querying relational databases and data manipulation using SQLProviding ad hoc data requests and analysis Optimising existing reports and procedures Working closely with analytics team to have full insight into business requirements, dependencies and impacts Strong presentation skills to effectively display data to the business Proactively identifying areas for improvement with existing tools Ability to work to timelines under own initiative Embracing a strong information security culture ensuring full adherence to all information security policies, practices and procedures Insight Analyst Experience and Skills: High level of SQL working with large datasets Experienced Microsoft Excel user Previous analytical experience Strong Maths, statistical, analytical background Self-managed strategic thinker with ability to be a strong team player Desirable: Minimum Bachelor's degree (Master's Degree preferred) in Maths, Statistics, Economics or equivalent quantitative field Experience of working in an online gaming environment Experience working with data visualisation tools such as Tableau Experience in other programming languages such as R or Python The Company Our client is an industry leader within the Online Gaming Sector with an excellent reputation in its field of expertise. They are a forward thinking Company who offer fantastic career development for like minded employees who have the same drive, passion, motivation and desire to succeed. Why Gibraltar? Gibraltar is a British Overseas Territory on the edge of the Iberian Peninsula neighbouring Southern Spain. It boasts 300 days of sunshine per year, a relaxed out of work lifestyle and is easily accessible to the rest of Europe from Gibraltar and Malaga airports. The primary currency in Gibraltar is pounds/sterling and there are excellent English speaking schools if you are relocating with your family.
SRGEurope Gibraltar
May 24, 2019
Full time
We are appointed to recruit an experienced Key Account Manager to join a high profile and fast growing online gaming company in Gibraltar. Our client is dynamic, creative, and has an incredibly talented work-force. The Key Account Manager will be a key representative of the business and deliver the highest quality service. Key Account Manager (B2B) Responsibilities and Accountabilities: Building and maintaining strong, long-lasting customer relationships Acting as the main point of contact and develop a trusted advisor relationship with your assigned customers and their key stakeholders Coach and challenge our customers, always be a step ahead and identify what improvements can be done together with your accounts Selling, up-selling and cross-selling gaming solutions Develop and implement account plans that drive the attainment of critical business objectives and forecast and track account metrics/KPI for each of your accounts Key Account Manager (B2B) Essential Criteria: 6 years of B2B direct client Sales and/or Account Management experience Proven capabilities to build strong, and profitable client relations with in the technology industry Casino experience/knowledge is a big plus, not mandatory Driven by results and gets motivated by achieving or over-achieving sales targets/KPI's Strong work ethic complemented by a positive, energetic can-do attitude Perform duties in a timely, logical and organised manner Strong communication skills and ability to work with many stakeholders simultaneously Do you feel that you have the relevant skillset to fit the requirements of our client to become their Key Account Manager? If you are interested in this role and want to know more apply now for further information! Account Management | Customer Relationships | Gaming | Communication | Clients | Online | slots| KPIs
SRGEurope Gibraltar
May 24, 2019
Full time
Recruitment Company SRGEurope has been appointed to recruit an exceptional Reporting Developer for a world leader in the Online Gaming sector, to work from their base in Gibraltar. The successful Reporting Developer will work under the Senior Reporting Developer, and work proactively with a number of teams across the business to provide an excellent service. Reporting Developer Responsibilities: As the Reporting Developer responsible for data mining and analytics requirements on a global basis, you will: Have a full understanding of the data within the core business systems, such as IMS and Openbet, including how this relates to business activity Be responsible for developing cubes and other SSAS BI solutions and optimising performance, whilst developing reports using SSRS and other visualisation tools - this will include reports such as financial KPIs Have an overview of deliver of Power BI Dashboards Provide reporting and dashboarding solutions across all digital brands within the business, a comprehensive portfolio Keep in touch with new trends and BI software solutions that could be used to further the BI service Reporting Developer Requirements: Experience of working in development within a BI or data warehousing environment Expert knowledge of Microsoft BI Solutions, particularly SSAS, SSRS, SSIS, and Power BI Working knowledge of the Oracle database environment Advanced SQL skills Advance knowledge of MDX query language Good communication skills in both written and spoken English The Company Our client is one of Europe's leading Gaming companies. They have a strong market share and play a dominant role in the Gaming arena. Their long established retail and online brands provide excellent opportunities for highly driven candidates, giving rapid career progression to exceptional employees. KEYWORDS: Reporting Developer, SQL, SSAS, SSRS, SSIS, Power BI, MDX, Oracle, data mining, analytics, data analytics
SRGEurope Gibraltar
May 24, 2019
Full time
As the Senior Financial Analyst you will be responsible for revenue, costs and KPIs in relation to Customer Services and Customer Commercial Operations departments across all locations. The Senior Financial Analyst reports to the Head of Commercial Finance. Senior Financial Planning Analyst Responsibilities: Preparing monthly management reporting on Customer Services, and Customer Commercial Operations which are delivered according to reporting deadlines to the Head of Digital Review and analyse this area of the businesses to add value and drive operational efficiency and performance improvement working closely with the performance teams Ensure a strong working knowledge of the commercial trends impacting the business in order to understand cost variances Deliver insightful analysis and commentary on all key variances to budget/plan/prior year in order to explain performance and operational efficiency Work with stakeholders to deliver proactive management of the cost base of the business and help identify areas where costs can be better managed Working closely with the Digital Financial Controller and Head of Commercial Finance to produce the budget and quarterly re-forecasts and the cost budgets for the CS & CCO departments Act as business partner to the COO and Customer Services and CCO Directors, providing Finance support, actively challenging commercial and assumptions and cost estimates and assisting delivery of projects both on time and in budget Support and report on the delivery of all synergy savings identified and delivered within the CS and CCO functions Review invoices, ensuring that all have been coded correctly and flagging to the Accounts Payable team where changes need to be made and assisting the team in coding supplier invoices and recharges Review purchase orders raised on to ensure costs are within budget and coded correctly Prepare ad hoc reports and investigations at the request of stakeholders, providing financial support to senior management Ensuring that all queries from internal stakeholders are dealt with effectively and promptly Provide information required to auditors during internal and external audit processes to ensure compliance with requirements Support the Head of Commercial Finance and other finance department members with other ad hoc tasks relating to the Commercial Finance area as and when required Senior Financial Planning Analyst Essential Criteria: Qualified accountant with CIMA, ACCA, ACA or equivalent Significant experience in management accounting, ideally from commercial customer operations Good technical skills Advanced Excel skills Good communication skills, verbal and written Experience in using reporting tools Experience of budgeting, planning and forecasting processes Strong interpersonal skills, with the ability to communicate effectively and develop good working relationships Strong analytical and problem solving skills Well organized with the ability to prioritise in order to deal with high volume of work and tight deadlines Able to work independently, efficiently and accurately in a time sensitive environment Manage your own time effectively, plan ahead and adopt a methodical approach to your work
SRGEurope United Kingdom
May 24, 2019
Full time
Games Statistics Developer | Competitive salary (experience-dependent) + benefits package | Online Gaming Sector | Southern England SRGEurope has been appointed to recruit an outstanding Games Statistics Developer for a dynamic, fast-growing and market-leading online gaming company based in the south of England. A leading supplier of high-quality online gaming product, our client are looking for someone who can come in and make an immediate difference. Games Statistics Developer Responsibilities: As the Games Statistics Developer, working independently and to tight deadlines, in a prime position to make a positive mark on the company, you will: Be tasked with designing and developing software to enable the Head of Creative in their development of new gaming concepts Use your statistical and mathematical knowledge to help create and play-test full game mathematical models Make suggestions and provide ideas to help improve the company's game statistics development process Create detailed game specification documents, both for software and regulatory testing, whilst also performing peer review of technical specification documentation Games Statistics Developer Requirements: A deep level of understanding and experience of C, C++ and/or C#. Java knowledge is also a consideration for this role Solid knowledge of statistics and mathematical modelling - ideally with a degree or masters in a Stats, Mathematics, Mathematical Modelling or similar subject An almost obsessive level of attention to detail, coupled with a very formal and structured approach to coding standards Great focus and an ability to follow projects from start to finish Experience of working with JIRA and Confluence, this certainly won't hurt your application either The Company The client is a gaming company who create and build games for a number of the leading online gaming and casino, including but not limited to Ladbrokes, GVC, Rank, and BetVictor. Currently around 60 employees, they've overseen growth from 50 since the beginning of 2017, and see this growth continuing through 2018 and beyond. With most of the team based in Reading, they have only recently started to expand their team into Gibraltar. They see it as a growth market for the company moving forwards. Benefits include pension plan, cash plan, life assurance, childcare vouchers, Cycle to Work scheme, a Perk box, and training on your skillset. KEYWORDS: Data Mining, Database Administration, Apache Cassandra, Apache, Perl, Bash, ksh, NoSQL, SQL, Pentaho, Agile,
SRGEurope Gibraltar
May 24, 2019
Full time
Marketing job in Gibraltar! As Head of Marketing you will be leading a high performing and digitally skilled team to deliver the marketing activities fundamental in meeting the objectives of our Client's digital brands and customers. Head of Marketing Responsibilities: Fully accountable for strategy and delivery of all marketing related initiatives that drives performances growth for our clients digital business. This will include (not limited to) all marketing creative, media (including planning management for TV media for digital propositions, PPC, Display, ASO), agency management, media partners (ie affiliates), digital content / SEO, and national sponsorship / partnerships Leads brand conceptualisation and marketing strategy for digital only brands Achieve the marketing KPI's that underpin the financial performance targets of our clients digital channels - volume of new customers and cost per acquisition, as well as a focus on increasing customer value and optimising ROI Strategic development and operational management of key digital conversion funnels (examples but not limited to organic, paid for, club, affiliates, social, applications) focusing on maximizing the predicted lifetime value of acquired customers to deliver a positive return on investment Senior leader accountable for stakeholder engagement across all operational and supporting functions across digital. Ability to convey marketing vision for digital and performance to broader team, including Board and Exec Comm. Leads strategic communication of the marketing-led performance and KPI's to the wider business, developing the approach to include upstream and downstream analysis as relevant Instill a culture of high performance and outstanding results where the team are encouraged to perform to their best Deliver the product roadmap that is required to achieve the marketing KPI's and digital marketing strategy Manage key senior stakeholders and 3rd party relationships building strong and collaborative approaches Ensure effective risk management processes and controls are in place at all times and appropriate measures implemented to ensure compliance with relevant Group Policies Head of Marketing Requirements: Extensive experience in leading and developing large high calibre marketing teams Solid working knowledge of current software tools and Internet technologies and aptitude to learn, understand, and apply new technologies Extensive experience of managing significant partnerships and other third parties Extensive experience in managing large marketing budgets and driving significant ROI growth Excellent knowledge of online gambling & gaming preferred Results and future focused, seeks out evolving and innovative ways to add value to the business Demonstrates strategic thinking and planning ability, whilst being tactically responsive to changing needs Shows understanding of relevant budgets and how they apply in own work environment Takes ownership for communicating change initiatives clearly, ensuring smooth implementation Understands the complexities of political dynamics and uses this to manage relationships and resolve conflict effectively.
SRGEurope Gibraltar
May 24, 2019
Full time
SRGEurope has been appointed to recruit a Full Stack Developer to join an exciting growing International company with offices in Gibraltar. Our client is looking for a talented Full Stack Developer with a passion for technology and to investigate new software systems. As a Full Stack Developer, you will form part of a small and dynamic team focusing exclusively on the design, development, testing and maintenance of software systems. You are expected to demonstrate a passion for good design and coding practices, and a desire to develop new cutting-edge solutions. You are expected to have a background or experience in software architecture and design, and agile background.   Responsibilities Researching, designing and writing new software programs Develop existing programs by analysing and identifying areas for modification, and presenting ideas for system improvements Use test driven development, acceptance and regression tests to ensure feature quality in controlled, real situations before going live Maintain the systems and running through monitoring, performance optimisation and correcting software bugs etc. Continually update technical knowledge and skills through self-learning, investigating new technologies, and accessing new applications. Requirements Preferably 3+ years developing back/mid office business systems, and consumer facing web-based applications BS/MS degree in Computer Science, Engineering or a related subject an advantage Proven software development experience in server-side technologies including C#, PHP and Node.js Comfortable with web-based technologies including HTML5, CSS, JavaScript, Typescript, AJAX Exposure to SOAP and RESTful APIs Understanding of responsive design frameworks such as bootstrap Knowledge of MVC software architecture and frameworks incl. ASP.NET, Angular, and/or Laravel Exposure to version control systems preferably GIT Automated testing using a variety of MS Test, NUnit, CodedUI, Selenium and Jasmine would be useful Excellent relational database skills with MySQL and/or Microsoft SQL Server Knowledge of document orientated database structures such as MongoDB, CouchDB Solid Cloud experience, preferably in Azure and Azure DevOps environments Knowledge of Information Security best practices Company   Our Client is a forward thinking and dynamic International Company looking to expand on their already brilliant and dedicated colleagues. They have an excellent working environment and the successful full stack developer will be provided with a great platform to develop their career in technology.
SRGEurope Gibraltar
May 24, 2019
Full time
SRGEurope has been appointed to recruit an  SEO Expert  to join a high profile and fast growing online gaming company with offices based in Gibraltar. The  SEO Expert  will be responsible for the development of the company SEO strategy. You will be confident in all things related to content, platform and website optimisation, brand consistency and localisation. The successful SEO Expert will have the opportunity to create and manage a dedicated SEO team and will report directly to the CMO and Senior Management. SEO Expert  -  Key Responsibilities: Develop & execute the overall SEO Strategy among owned, paid & earned media in several countries Research & identify opportunities to increase SERPs Increase Organic Revenue & the Visibility of Organisation at Search Engines Set advanced KPI's & Monitor SEO Performance Ensure the Sites' development & Contents are SEO friendly Coordinate with Web Developers & Multilingual Content writers on an ongoing basis Continuous tracking to ensure that SEO guidelines are applied from all parties across the Organisation and its affiliates (both On-Site & Off-Site) Assist in finding SEO agencies that will support strategy and media buying SEO Expert - Requirements: At least 5 years of experience in SEO, preferably in iGaming Industry and the region of EMEA. A fundamental understanding of how search engines & web crawlers work Knowledge of current & projected trends of SEO, white and black hat practices Advanced working knowledge of a data analytics tool (e.g. Google Analytics) Confident with data sheets tools (e.g. Google Sheets, Excel) & Dashboards A functional understanding of Html, Css, Javascripts & how they impact SEO performance Have excellent written and verbal communication in English Able to collaborate with teams in order to fully identify and achieve company's needs Deep understanding of mobile first strategy and how it relates to SEO 3 proven case studies related to SEO results An advanced understanding of technical issues that could impact SEO performance (e.g. hrefs, Canonical Tags, Crawling, Duplicate Content, Redirections etc) Reporting through available SEO Tools (ahrefs, Majestic SEO, Agency Analytics
SRGEurope Malta
May 24, 2019
Full time
SRGEurope are seeking an experienced Compliance Manager for an established, industry leading Online Gaming company in Gibraltar. This role can be carried out in all three locations and there is flexibility around the locations. The Compliance Manager will be proactive and resilient and be part of our clients Legal and Compliance team. The Compliance Manager will provide a quality service to various key departments whilst ensuring that the company works within the regulatory framework as set out by various licence conditions. The Compliance Manager will be assisting with Gaming Compliance within different jurisdictions, as well as developing, maintaining, and revising the client's policies and procedures. Team fit and personality are key!   Compliance Manager Responsibilities: Manage the team of Compliance Officers and ensure appropriate workflow is implemented in the team Monitor and review all developments within the regulatory environment of the business. Ensure Compliance with Responsible Gaming Legislative Requirements. Draft and update the policies and procedures of the Company ensuring Compliance Administration of licensing application & maintenance Liaising with all Regulatory bodies on all Compliance matters Review audit results ensuring that failures are acted upon by relevant parties and remedial action is taken Working in areas such as AML, CTF, Gambling License and Legislation, IBAS, PCI DSS, Advertising Ensure that all required reports are generated and provided to senior management as required Compliance Manager Profile: Experience of working in the compliance function of an online gaming business is ideal Excellent problem solving and analytical thinking/innovation Exceptional time management and multi-tasking skills Quick learner and ability to take on board added responsibility Familiarity with B2B KYC, CDD and AML Experience in completing compliance assessments across various departments within the business Ability to draft and update the policies and procedures of the Company Handling of licensing application & maintenance Deal with all Regulatory bodies on all Compliance matters Commitment to continuous improvement Excellent written and oral English is a requirement Outstanding interpersonal skills and the ability to establish positive relationships with employees at all levels of the business as well as external partners essential Resilient, approach to working in a dynamic, complex and often hectic environment Proven track record of making decisions and problem solving Operates with the highest levels of honesty, integrity and confidentiality, acting in the best interest of the business at all times Ability to work to tight deadlines, effectively prioritize and deliver to a high standard whilst under pressure
SRGEurope Gibraltar
May 24, 2019
Full time
SRGEurope has been appointed to recruit a motivated and creative Web & Mobile Designer to join an online financial company in Gibraltar. Our client is dynamic, creative, and has an incredibly talented work force. This is a great opportunity to join a young and high caliber team and work in a creative, fast paced and dynamic environment!   In this role, you will be responsible for: Create engaging and on-brand graphics for a variety of media. Web designing of web and mobile Researching and preparing preliminary materials Creating the designs for our marketing campaigns Following trends and understanding the audience and the message Requirements: At least 1 year of proven web and mobile design experience A strong portfolio with marketing designs Experience with Adobe creative suite Pay attention to detail and ability to work with tight deadlines Outstanding communication skills and high personal discipline Ability to communicate in English - a must Team player Flexibility and adaptability to changes Advantage: Knowledge of HTML -a significant experience
SRGEurope London, UK
May 24, 2019
Full time
The SEO Outreach Executive will work across all content, technical and outreach campaigns, with the focus on outreach function. The SEO Outreach Executive will provide operational support to Outreach Manager and external SEO agencies for the campaigns on this channel. SEO Outreach Executive Key Responsibilities: Responsible for supporting operational SEO activity to ensure efficient roll-out of the overall SEO strategy across the company brands Administer all community-based outreach programs and develop professional relationships with online communities Supervise and actively monitor relationships and ensure that actions are accordingly executed within legal and compliance Ensure accuracy of obtained media and update as per requirement by various meetings and activities Prepare outreach presentations, promote the outreach best practices internally Develop tailor-made communication strategies and test them Research, identify and build relationships with bloggers, journalists, influencers within the industry Create diverse outreach base, via email, phone, social media and other platforms Co-ordinating activities with in-house and agency teams to ensure that we gain maximum alignment between internal and external entities, as well as optimising performance of our overall SEO campaigns Accountable for preparing data and reports for the Outreach Manager for timely completion of the weekly and monthly reports Developing creative and ensuring that creative material is aligned to brand guidelines. Supporting the SEO team with regular competitor backlink analysis and identifying opportunities to improve our performance Accountable for working with other channels owners such as PPC, partnerships and affiliates to exhibit the crossover benefits of investment Responsible for working hand in hand with your technical, content, social and marketing colleagues to ensure we create cohesive customer-focused strategies across the digital platforms   SEO Outreach Executive Experience and Skills: Creative approach and original thinking Results-driven mind-set Strong organisation skills and ability to help to develop, monitor and follow project plans, timelines and deadlines Strong understanding of SEO metrics - ability to actively monitor and share results and insights from weekly BAU and ad hoc reports Expertise in SEO - so that key insights can be provided to Senior Management Strong commercial and business awareness Analytical and technical mind Good communicator Self-starter and proactive Strong relationship management, problem-solving, implementation and organisational skills Ability to cope in the fast-paced and commercially focused environment The Company Our client is one of Europe's leading Gaming companies. They have a strong market share and play a dominant role in the Gaming arena. Their long established retail and online brands provide excellent opportunities for highly driven candidates, giving rapid career progression to exceptional employees. Skills: SEO, Online Gaming
SRGEurope Gibraltar
May 24, 2019
Full time
Our client is looking for a highly talented Software Engineer (Web) with excellent server and client side skills. The Software Engineer (Web) will join the digital development team who are in charge of high performing web applications. Using your exceptional knowledge of web standards and developing full stack web applications, as well as experience working on software projects. Relocation assistance is offered for candidates living in the UK/EU who are looking to relocate to Gibraltar. Software Engineer (Web) Responsibilities will include but not be limited to: Develop and code client facing web and API applications Write software with a focus on user experience, scalability and performance Play a vital role in full development cycle and direction of product and feature sets, turning feature requests and technical requirements in to a set of re-usable components using efficient code solutions Assist in shaping the internal software architecture and feature development, from requirements gathering, to design and implementation, to production deployment. Work alongside other teams within the company Software Engineer (Web) Skills required include: Candidates must hold a relevant EU OR UK passport or the right to work in Gibraltar 3+ years' experience with full stack web development across mobile and desktop Competent in JavaScript - you should be very familiar with the JS landscape of technologies, and have in-depth knowledge and experience in using it in tandem with client side technologies to create fast, responsive, mobile-friendly websites and applications. Ideally you are already experienced with or want to learn React and Redux Strong level of experience with a at least one of these scripting languages for web - Ruby, PHP, Python, Elixir, NodeJs. They tend to use Ruby and NodeJs a lot A passion for web development - familiar with all aspects of MVC web applications and at ease on both server and client side, applying the most adequate pattern in the right situation interest in working in a very cross-functional team that touches on many of the core systems and user flows Performance and optimisation experience on both server and client side Knowledge of OOP and design patterns Strong communication skills Enjoy keeping up-to-date with the latest trends and technologies in web development Company You will work with a team of talented, highly collaborative and fun people. Their working environment is high tech and fun and they place value on work/life balance. Gibraltar is a lively city which is able to offer you an Al fresco lifestyle in the sunshine. Relocation assistance is on offer for candidates living in the UK/EU who are looking to relocate to Gibraltar. Skills: Software Engineer, Web, Develop, Developer, Web Developer, Full stack, JavaScript , client side, mobile, website, applications, React, Redux, Ruby, PHP, Python, Elixir, NodeJS, MVC,  
SRGEurope London, UK
May 24, 2019
Full time
New job in London! SRGEurope have been appointed to recruit UX Designer to join an International Gaming Company. Using your UX Design experience, you will research and create user interface solutions. Working along side the UX team and stakeholders, you will gather insights to create design solutions and user journeys, sketches, wireframes and mock-ups. UX Designer duties include but are not limited to: Design UX mock flows for web, tablet and mobile   Build wireframe prototypes, annotated layouts and requirements documents to present to stakeholders Create UX design proposals and wireframes for mobile apps and websites to promote ideas and concepts Liaise with designers to provide support and feedback on tasks involving UI design, UX journey analysis and configuration, ensuring a consistent approach to customer journeys Liaise with the Design Team Manager, UI Designers, Product Owners & developers to progressively move from low fidelity wireframes to high fidelity to explain concepts and ensure thorough understanding thereof   Execute usability studies and provide feedback to the UX Manager, including relevant analysis and data (liaising with UX analyst where necessary) Support and guidance to the team on UX principles and best practice Provide reasoning for UX design proposals though data, expert analysis and feedback UX consultation services to the Creative Team on day to day UI design work UX Designer Skills and Experience Required: 3+ years commercial digital experience including UX design, research, planning and strategy University level education in design, technology, psychology, human factors or Human Computer Interaction Knowledge of wireframing, prototyping and general design software tools (axure, balsamiq, invisionapp, adobe suite…) Experience designing complex products across a variety of screens and platforms Ability to think at all layers of a project, from product (system) design, to interaction, to final design; Knowledge of user centered design methodologies, lean design and agile development; Varied UX skills and techniques, from workshopping to sketching to prototyping, and a knowledge of which to use when; Experience creating extensive use case scenarios within a high change, highly matrixed business or channel. Strong analytical, planning, organizational and reporting skills The Company Our client is one of Europe's leading Gaming companies; they have a strong market share and play a dominant role in the Gaming arena. Our client is an international business which offers ample opportunities to progress your career. Skills:  UX, UX Designer, Wireframe, tablet, web, mobile, wireframing, design, axure, balsamiq, invisionapp, adobe suite, designing, prototyping,
SRGEurope Gibraltar
May 24, 2019
Full time
Compliance job in Gibraltar! Recruitment Agency SRGEurope is seeking an experienced Senior Compliance Manager to work for an International Online Gaming client with a base in Gibraltar. The core responsibilities of the Compliance Manager will be to support the Head of Compliance in the management of all compliance matters and deputise to manage the team across the Digital part of the business. They will help the Head of Compliance develop and implement the regulations and processes in respect of gambling compliance, regulatory compliance and governance.  
SRGEurope Gibraltar
May 24, 2019
Full time
Recruitment Agency in Gibraltar SRGEurope has been appointed to recruit an outstanding Change Analyst for a world leader in the Online Gaming sector, to work from their base in Gibraltar. The successful Change Analyst will report directly to the Change Manager and assist them in identification and reduction of change risk whilst ensuring a high rate of change is supported. Change Analyst Responsibilities: As the Change Analyst responsible for recording, scheduling, and assisting in the management of a demanding and dynamic change program, you will: Assist the Change Manager in the implementation of the strategy for technology changes, approach, and process which will maintain the integrity of pre-production and production environments Monitor and track project activity against the change schedule, intervening and, where necessary, escalating to maintain the release scope and milestones Report on environment status and change process Assist in the coordination of all groups involved in introducing service change, particularly technology Program and Project managers Work with Tech and Business functions to deliver the highest level of service, ensuring SLAs are met and business expectations exceeded Change Analyst Requirements: A technology related qualification, at degree-level or higher ITIL or similar certification, and the understanding of the ITIL framework this brings Experience of Change Management, Incident Management or Problem Management on complex, critical systems Understanding of project lifecycles and methodologies At least 3 years' experience in a similar technology or application operational role A flexible approach to working hours across a 7 day week The Company Our client is one of Europe's leading Gaming companies. They have a strong market share and play a dominant role in the Gaming arena. Their long established retail and online brands provide excellent opportunities for highly driven candidates, giving rapid career progression to exceptional employees. KEYWORDS: Change Analysis, Change Management, ITIL, SLA, Service Level Agreement, Change Strategy, Problem Management
SRGEurope Gibraltar
May 24, 2019
Full time
Mobile Marketing Executive role in Gibraltar! Our client who is a leading online gaming company offers multiple career opportunities that will enhance your career whilst giving you the chance to live in a warmer climate and have a great work lifestyle balance! This is a key role which will help create the promotions through mobile display and social media channels of this hugely successful online client. Mobile Marketing Executive Responsibilities: Developing campaign initiative ideas, which will be driven through the mobile display and social media mobile channels, with the view of acquiring first time depositors Analysing the performance of campaigns and identifying opportunities in order to hit and exceed targets Co-ordinating activities with in-house acquisition team and agency teams to ensure that maximum alignment between internal and external entities Implementing a/b testing on a range of display and social media campaigns with the view of yielding the optimal ROI metrics on campaign spend Developing creative and ensuring that creative material is aligned to brand guidelines when working alongside the following departments (CRM, Design, Digital Marketing and Product Teams. Support the Digital Marketing team with regular competitor analysis which will provide benchmarks and ideas for innovation against competitors as well as looking at other industries for mobile initiatives and products of mobile marketing Creating and managing banner and video creative to meet the demand of weekly, monthly and seasonal digital marketing campaigns with the support of design and acquisition teams. You will identify the best practices to use in bring this to market from concept brief, delivery and campaign analysis Ensuring campaign tracking is implemented correctly so advertising spend can be efficiently measured and attributed back to the relevant spend channel Producing reports and presenting findings/learnings and recommendations from your analysis on a weekly and monthly basis to the Senior Mobile Marketing Manager Managing, testing and optimising mobile display and social media campaigns with marketing agencies and internal acquisition teams Mobile Marketing Executive Requirements: Understanding of mobile technologies and tools such as iOS, Android, Sensor Tower, App Annie, ITunes Connect and others Previous experience in a Digital and Bingo marketing role Excellent analytical skills and data savvy Strong Excel and web analytical skills Experience of managing large campaigns Be a strategic thinker with excellent communication skills Have a keen eye for detail Comfortable with manipulating and analysing large data sets Ability to see trends and patterns in data and relate changes to performance Excellent attention to detail and the ability to effectively multi task Company Description: Our client is one of Europe's leading Gaming companies; they have a strong market share and play a dominant role in the Gaming arena. Their long established retail and online brands provide excellent opportunities for highly driven candidates, giving rapid career progression to exceptional employees. Do you have what it takes to be their newly appointed Marketing Executive? This is a great opportunity, with a market leading salary package to match, including excellent benefits and relocation package, it is a truly career changing role. Online Gaming , Bingo , CRM , Campaigns , Data , Content , SQL , Marketing , Gibraltar , Mobile
SRGEurope London, UK
May 24, 2019
Full time
The Service Improvement Analyst will be responsible for reviewing, improving & redesigning processes & service improvements across Technology & the Digital & Retail Business. The Service Improvement Analyst will carry out in-depth evaluation & verification of improvement initiatives, serving as a channel between the Digital & Retail Business & Technology - to ensure an understanding has been captured & benefits & value is clearly understood. The Service Improvement Analyst will be responsible for delivering the identified improvement initiatives with the support of the Service Improvement Manager. Service Improvement Analyst Duties will include but are not limited to (please ask for full job description): Lead process improvement initiatives across Technology, the Business & in conjunction with suppliers Deliver efficiencies & benefits Present findings & recommendations to sponsors & key stakeholders Challenge stakeholders to maximize opportunities from process improvement initiatives Promote & develop a continuous improvement culture across the business Champion the needs & benefits by utilizing a structured approach to business process improvement Identify improvement opportunities & manage improvement requests Document & monitor business & Technology processes, business rules, metrics & standard operating procedures as a result of improvement initiatives Deliver process improvement training to staff Facilitate & provide specialist process improvement advice to business units via targeted workshops to identify & resolve specific issues that are critically impacting business outcomes &require urgent resolution Create & develop functional requirements to improve quality & service Manage the project of delivering the improvement initiative Monitor changes to baseline requirements with the use of effective application of change control processes & tools Must be able to travel to office locations globally Service Improvement Analyst Skills & Experience Required: Excellent knowledge in either Lean & or Six Sigma. Green or black belt beneficial Preferably ITIL qualified or at minimum functional knowledge of one or more ITIL or similar processes Proven track record of quality process improvement Experience defining, documenting & validating business requirements Experience facilitating & supporting business change & influencing others across the business of the need to change Experience in the design, preparation & delivery of facilitated workshops, applying a range of tools & techniques Analytical skills & experience in using modelling tools (such as Visio, or similar) Project planning & project management methodologies Ability to develop the process & procedures improvement skill set Demonstrable record of applying best practice & a customer centred approach Broad knowledge & practical experience of Business Analysis techniques The Company Our client is a leading company within their field and have a strong market share. Their long established retail and online brands provide excellent opportunities for highly driven candidates, giving rapid career progression to exceptional employees. Skills:  Service Improvement, Analyst, Operations, change, improvement, Lean, Six Sigma, ITIL, process improvement, workshops, modelling, visio,
SRGEurope London, UK
May 24, 2019
Full time
Problem Management is required to drive operational excellence throughout the technology organization by managing the lifecycle of all Technology Problems and carrying out Proactive Problem Management. The Problem Analyst will work closely with Major Incident Management following restoration of P1&P2 incidents to drive root cause. The Problem Analyst will also work with Incident Managers to identify trends around lower level incidents and drive proactive problem management to prevent incidents becoming service impacting. The Problem Analyst will work with 3rd party vendors and suppliers to drive Problem Management in accordance to the contractual SLA's and where necessary escalating breaches to the Service Problem Manager and Service Management Problem Analyst Duties will include but are not limited to (please ask for full job description): Single point of contact for one or more problems Attend Post Incident Reviews Ownership & coordination of actions of problems, root cause analysis & driving permanent solutions to fix the problem Review Problem trends & drive improvement plan to prevent service impacting incidents. Reviews efficiency & effectiveness of the Problem control process Produce Problem Management reports Coordinate & partake in meetings to resolve problems Work with internal technical teams, Service Management & external vendors & 3rd Parties. Have innovative approach as problems are unique and need to use different RCA techniques Contribute to process improvements & ways of working. Meet with Technology teams regularly to ensure Problem Management is being adopted by teams Provide training to technology teams & colleagues where needed Champion the Problem Management process & work with the Service Application Support Team to enhance & improve the process Problem Analyst Analyst Skills & Experience Required: Technology degree Level or higher Qualification ITIL or similar certified Infrastructure technology certifications desirable but not essential Kepnor Tregoe desirable Awareness of Agile Methods Experience in a similar Service positon in a medium to large organisation Proven experience in the adoption of best in class service methodologies and tools (preferably Kepnor Tregoe and Service Now)Infrastructure (both on-prem & cloud) knowledge Analytical, attention to detail and methodical with a clear focus on problem resolution Able to work in a fast changing environment Good communication skills both verbally and written Positive, collaborative and can do attitude Ability to travel across all locations is essential The Company Our client is a leading company within their field and have a strong market share. Their long established retail and online brands provide excellent opportunities for highly driven candidates, giving rapid career progression to exceptional employees. Skills:  IT, Problem, Problem Analyst, ITIL, Infrastructure, Kepnor Tregoe, Agile, Service now, Cloud, Technology
SRGEurope Malta
May 22, 2019
Full time
We are looking for a  CRM Manager in Malta ! SRGEurope has been appointed to recruit an experienced  CRM Manager  to join a high profile and fast growing company in Malta. Our client is dynamic, creative, and has an incredibly talented work-force. Relocation assistance is available for candidates in the UK / EU. CRM Manager Responsibilities: You will be organizing the production, managing the delivery, and reporting of all active player campaigns with the aim of optimizing conversion, retention, reactivation and ultimately Customer Lifetime Value Analyzing and reporting on the delivery as well as post-campaign analysis, developing and strategizing the segmentation and circulation plan are also key tactics for managing the campaigns To perform this job successfully, an individual must be able to: solve practical problems and deal with variables; interpret and/or follow a variety of instructions furnished in written or oral form; use basic concepts to solve business problems associated with the role; use and understand computer programs to analyse and solve business issues in a fast-paced environment Planning and coordinating all promotions to our fast growing database Managing the promotion calendar for different brands Guiding the Campaign Coordinators and making sure that tasks are prioritized correctly and ensure quality delivery within deadlines CRM Manager Requirements: Thorough knowledge of CRM including copy-writing, email, SMS creation and processes High level computer and software knowledge Excellent attention to detail and ability to effectively plan work tasks to meet deadlines Experience within the iGaming industry and Casino experience is required Strategic mindset The Company Our client have a strong market share and play a dominant role in their sector. They offer ample opportunities to progress your career. Relocation assistance is available for candidates within the UK / EU.