We are a licensed recruitment agency with focus on employment within gaming, betting, casino space. All of our consutlants have been involved in the sector for years and have in-depth knowledge of specifics of positions in the industry as well as the employers, conditions, working environment and trends. Being a part of a network with partners in Sofia, Malta, Gibraltar and the UK, we operate with a considerable database of candidates, quite experienced in the field as well as others, whose profile and competences would be an excellent match for employers’ needs.

GamingJobs.pro Malta
Apr 18, 2019
Full time
Our partners here, a booming  tech start-up with multinational presence, focused on  FOREX  and  crypto  trading are eager to find their next team member – an experienced JavaScript Developer. The successful candidate will be able to choose working location – between Malta and Sofia and will also be able to enjoy 20% home office days! We are looking for a hard core, creative developer with relevant education and at least 2 years of JavaScript experience and also: > understanding of  of code  versioning  tools > knowledge of JavaScript libraries and frameworks such as  AngularJS > advanced knowledge of browser rendering behavior and performance > experience with React and  Redux “If you believe you meet the requirements then we’d like to meet you! And if we like each other, you will definitely like how we treat our employees! ” Please apply by sending a few words about yourself and a CV. Examples of accomplished projects (and why not some  opensource  presence) will be strongly appreciated.
GamingJobs.pro Sofia, Bulgaria
Apr 18, 2019
Full time
Our partners here, a booming  tech start-up with multinational presence, focused on  FOREX  and  crypto  trading are eager to find their next team member – an experienced JavaScript Developer. The successful candidate will be able to choose working location – between Malta and Sofia and will also be able to enjoy 20% home office days! We are looking for a hard core, creative developer with relevant education and at least 2 years of JavaScript experience and also: > understanding of  of code  versioning  tools > knowledge of JavaScript libraries and frameworks such as  AngularJS > advanced knowledge of browser rendering behavior and performance > experience with React and  Redux “If you believe you meet the requirements then we’d like to meet you! And if we like each other, you will definitely like how we treat our employees! ” Please apply by sending a few words about yourself and a CV. Examples of accomplished projects (and why not some  opensource  presence) will be strongly appreciated.
GamingJobs.pro Plovdiv, Bulgaria
Apr 17, 2019
Full time
A start up, operating in worlwide lottery games, with headquarters in Tel Aviv is looking for Italian Speaking Email Support Reps Duties: – Providing assistance to italian speaking customers via  e-mail and tickets – Analysing customer behaviour and suggesting steps to improve experience and service – Communicating with other teams on resolving customer issues The person we are looking for: is a disciplined team player has a good level of emotional intelligence speaks Italian language on a native level can work in English speaking environment is willing to be trained and lear new things The company is willing to offer excellent conditions, flexible working hours and 4 days per month home office.
GamingJobs.pro Sofia, Bulgaria
Apr 17, 2019
Full time
A growing provider for software solutions is looking to hire Quality Assurance tester for a project in gaming. The person will be responsible for performing detailed tests on different stages of the product in versions for desktop and mobile applications. Reports from tests will be regularly sent to  dev  team and project manager. The ideal candidate: has experience in gaming software (being a gamer is an advantage) understands the process of development (developing skills is an advantage) has a high level of technical literacy is patient, punctual and pays attention to little details is communicative and knows how to  teamplay The employer offers great working conditions within a small organization full of young people. Social benefits, bonuses and home office options
GamingJobs.pro Sofia, Bulgaria
Apr 17, 2019
Full time
A great opportunity to join the Sofia office of one of the fastest developing betting operators in the world. If you: speak German (native level or proficiency) can work within English speaking environment have previous experience in customer support have leadership and mentoring skills know a thing or two about the i-gaming industry then, there is no reason for you not to apply for Qaulity Coach, where your main responsibilities will be: daily monitoring of customer support agents’ conducted chats, emails, voice calls assessment of each agent’s performance, based on set criteria weekly one-to-one meeting with agents, which will include your feedback about the performance, directions for improving and answering questions monthly reporting to our Head of Quality about KPI, issues, suggestions, customer insights, etc. Sounds fun ? Apply and check out the companies great offer, regarding work conditions and remuneration package.
GamingJobs.pro Sofia, Bulgaria
Apr 17, 2019
Full time
One of the world’s biggest online gambling companies is looking for a motivated Network Engineer to become part of their Sofia based IT center. The position reports directly to the CTO and icludes main responsibilities like: assuring the smooth operation of the build process live monitoring of logged incidents and immediate actions for their resolving or reassigning close cooperation with the Security team on updates and necessary measures assesing and reporting the performance and identifying potential issues on daily basis The idal candidate will be a communicative and eager to learn person with relevant education and experience in infrastructure and/or technical related role. Awareness of PCI DSS current version will be considered as a serious advantage. The company offers great remuneration package and a lot of flexibility regarding working hours.
GamingJobs.pro Sofia, Bulgaria
Apr 17, 2019
Full time
Due to its expansion and upcoming opening of a contact center in Sofia, a sportsbetting and casino provider with operations all around the globe is in the search of Chinese speaking customer support agents. The agents will be  responsible for assisting customers with their issues and questions, regarding general website usage, registration, login issues, deposit and withdrawal matters, odds in betting, types of games in casino sections and  others. The communication will be provided via chat and emails  (no phone calls)  and candidates are expected to have a  fluent level of written Chinese  as well as English on a, at least, working level. Previous experience in  customer service and/or service in a e-gaming or e-payment working environment  will be considered as a serious advantage. The company offers very attractive remuneration package and flexible working days and hours. Candidates are welcome to apply by sending a resume and a couple of sentences about themselves and their motivation.
GamingJobs.pro Sofia, Bulgaria
Apr 17, 2019
Full time
Do you enjoy working with people ? If you believe so, please pay attention to our offer which includes: dynamic and proactive communication with experts in e-gaming field arranging and conducting telephone and face to face interviews with selected candidates monitoring the whole process of recruitment, aiming at making it as short and effective as possible analyzing labour market in the industry and identifying  opportunities If this sound interesting and additionally, you are: a naturally born good  communicator flawless in English experienced in MS Office and  Linkedin aware of the different channels for promoting and ad familiar with gaming/betting industry (contact centers, outsourcing) then there is no reason not to apply by sending a resume and potentially meet our team! We are ready to offer a flexible working environment which motivates creativity and innovative approaches to tasks and also competitive remuneration package and results based bonuses. Looking forward to meeting you!
GamingJobs.pro Sofia, Bulgaria
Apr 17, 2019
Full time
The job offers excellent chance to learn how the financial world functions from within a financial organization as well as to build valuable knowledge and skills. As the organization is currently developing, there are plenty of opportunities and dynamics ahead. Responsibilities: Sales driven individual able to cope with both entry level and advanced level retail and corporate clients; Understand and able to discuss with clients the financial markets and the factors that drive them; Build, maintain and manage relationships with existing and potential clients; Be able to assist on any financial query and request from existing and prospective clients. Follow up with required information if necessary; Be proactive to contact potential clients to assist them to complete application and deposit; Be able to introduce the platform in the most relevant way to each type of trader (beginner, intermediate or advanced); Build knowledge on how active professional traders work and be able to point our platforms’ best and most suitable features to these clients; Follow closely financial markets and be up to date with the current world economic situation; Be able to manage information in Excel format. Qualifications: Essential: General understanding and knowledge in Economics; Experience with financial markets trading; Proficiency in English; Bachelor Degree in Business/Economics; Proficiency in German. Desired: Previous Sales experience; Previous experience in Telemarketing; In-depth knowledge of MS Office applications. What we offer: We seek those who are thrilled by challenge and work best in a fast-paced, innovative and diverse environment, which operates a strong rewards and development culture. GVC Services is the biggest online gaming organization in the world. It has strong ambition to also grow in the vast leveraged product-trading sector. This presents an excellent opportunity for any of you who might be interested in finance and starting an interesting and dynamic career in InterTrader that is yet to show its full potential. We offer a diversified range of activities in an international environment as well as a young and dynamic team with ambitious, yet realistic objectives for the future, promoted by an open team and communication culture. Employee benefits: Competitive remuneration package; 25 days annual leave; Social benefits: personal health insurance, dental allowance, sport activities, food vouchers; Probono activities; Opportunity to join a team of great professionals; Dynamic and friendly work environment; Team building activities.
GamingJobs.pro Sofia, Bulgaria
Apr 17, 2019
Full time
For our partner – an established sportsbook and casino operator, we are looking for an enthusiastic candidate to take charge of English speaking customers’ experience by providing qualitative support and also regularly suggesting on how to improve customer experience and increase satisfaction levels. Responsibilities: ✓ Organize and control the process for assisting to customers’ inquiries thrоugh phone, ticketing system, chat, emails ✓ Monitor and analyze customers’ behaviour and making suggestions for constantly developing a better product ✓ Make outbound verification phone calls Requirements: • Experience is in similar position is not a must, but will be considered as an advatage • Proficient user in English language, both written and spoken • Organizational skills, punctuality and discipline • A team player with passion for learning • General knowledge on e-gaming industry The company: Count on us for flexibility, mutual understanding and focus on the individual and rest assured we’ll be willing to provide quite a competitive remuneration package.
GamingJobs.pro Sofia, Bulgaria
Apr 17, 2019
Full time
For one of the European leading sportsbetting operators we are in the search of Transaction Auditor Main responsibilities of the position include: Daily monitoring of clients’ transactional activity Notifying other department in case of suspicious, multiple, large amount transactions or ones with discrepanceis in details Detailed analysis of clients’account and applying relevant procedures before authorising withdrawals Communication with representatives of the merchant Ideally, the candidate will have: experience in e-payment environment solid understanding of payment methods and terminology some knowledge on sportsbook or other gaming or gambling products  awareness of what a good customer support looks like
GamingJobs.pro Sofia, Bulgaria
Apr 17, 2019
Full time
Due to its expansion and upcoming opening of a contact center in Sofia, a sportsbetting and casino provider with operations all around the globe is in the search of Chinese speaking verification agents. The agents will be  responsible for checking different types of documents, sent by customers as to prove their identity, adrress, etc.  The duties will include occasional outbound phone calls to customers, that is why candidates are expected to be  proficient in Chinese  and also to be able to work in English. Previous experience in  customer service and/or service in a e-gaming or e-payment working environment  will be considered as a serious advantage. The company offers very attractive remuneration package and flexible working days and hours. Candidates are welcome to apply by sending a resume and a couple of sentences about themselves and their motivation.
GamingJobs.pro Sofia, Bulgaria
Apr 17, 2019
Full time
We are looking for an enthusiastic candidate to take charge of our Italian speaking customers’ experience by organizing the process of providing qualitative support and also regularly suggesting on how to improve customer experience and increase satisfaction levels. Responsibilities: ✓ Organize and control the process for assisting to customers’ inquiries thrоugh ticketing system, chat, emails ✓ Monitor and analyze customers’ behaviour and making suggestions for constantly developing a better product ✓ Train and coach junior agents, organize shift coverage and smooth operation   Requirements: 2+ years’ experience in similar position, using Italian and English in a dynamic environment. Previous practice in gaming/betting/gambling space is an advantage Proficient user in Italian language, both written and spoken Upper intermediate level in written and spoken English Organizational and management skills will be considered an advantage A team player with solid knowledge and desire for learning Our part: We aim to create the most fun and rewarding working environment, with great people and chemistry, a true team that aims to achieve together and build a business to be proud of. Count on us for flexibility, mutual understanding and focus on the individual and rest assured we’ll be willing to provide quite a competitive remuneration package.
GamingJobs.pro Sofia, Bulgaria
Apr 17, 2019
Full time
A world leading diversified gambling entertainment provider is looking for a dedicated PRODUCT MANAGER To be successful in this role, you will have a minimum of 3 years’ experience in a customer-centric product environment. Expert knowledge in betting/casino products is a must. Good understanding of wagering, trading, and risk management will also be vital for this position. You will be part of a team of product managers, reporting directly to the our online CEO and also actively cooperating with Marketing and Media departments. Duties: reviewing customers feedback, market intelligence and wagering analytics and  involvement in new developments regarding customer needs, market trends and competitors’ products and promotions. providing productive and balanced cooperation between all departments and units, involved in product’s development, release, operation identifying opportunities to enrich the product, aiming at top levels of customer experience weekly reporting to online CEO on results, insights, targets and challenges The company is ready to offer a competative remuneration and relocation package if needed. Impressive performance bonuses for this position start to apply after the 6th month of employment.
GamingJobs.pro Sofia, Bulgaria
Apr 17, 2019
Full time
Responsibilities: Managing a team, which deals with Risk, fraud & AML, KYC and player verification. Suggesting tools and establishing procedures needed to set objectives and keep high levels of service Creating of fraud rules based on analytics and segmentation. Identifying and applying effective and compliant KYC methodologies Setting a healthy balance between risk measures and customer experience Closely communicating with other departments managers in making mutually useful procedures Requirements: – experience (at least 2 years) in managing risk or payments teams – AML awareness – Deep knowledge of of compliance and regulation in the gambling industry – Solid understanding of Financials and KPI’s. – Fluent in english and good communication and presentation skills. – Ability to work under pressure and tight deadlines. The company: An established lottery games provider with Offices in UK, Cypress and Sofia and more than 1000 employees, which have been on the market for more than 10 years.
GamingJobs.pro Sofia, Bulgaria
Apr 17, 2019
Full time
A global e-payments provider with locations all over the world is looking for experienced agent who will be providing support to Spanish speaking VIP customers. be fluent in Spanish and English have a good level of computer/technical competences have previous experience in customer support, preferably within payments/financial environment demonstrate perfect communication skills be willing to solve problems and take on challenges The company offers flexible working hours, competative remuneration package, transport to/from the office, dynamic and opportunities for career growth.
GamingJobs.pro Sofia, Bulgaria
Apr 17, 2019
Full time
For a start-up project in lottery business we are looking for experienced Affiliates expert which will join the shared service center of the company in Sofia. Main duties: Marketing researches Establishing connection with potentially productive affiliates Daily monitoring of the operations in terms of affiliates Leading communication with all of the affiliating partners, setting targets and measures for achievements Reporting to the CEO on monthly basis on results, growth, new markets reach, etc. The person we are looking for : has rich experience in e-marketing and/or affiliates performance (gaming space experience is a plus) is a commicative and open to innovations individual, who is always eager to achieve results beyond the established targets is an adaptive team player The company offers excellent conditions and flexibilty. Salary is negotiable with levels (depending on experience) between 2800-4000 BGN net.
GamingJobs.pro Sofia, Bulgaria
Apr 17, 2019
Full time
Due to its expansion, a live casino games provider with headquarter in the UK is announcing an opening in its Sofia office, which hosts the language support teams, who take care of Eastern European and Asian markets. For this role we are looking for an ambitious individual, ideally with 2+ years of experience in leading a team within e-gaming environment. The desired candidate: knows quite well what qualitative customer service looks like is a fast learner and disciplined in following procedures is adaptive and flexible with coaching and motivating skills knows how to delegate responsibility and to monitor proper execution of tasks is able to deliver objective feedback in both positive and negative light Responsibilities: organizing shifts and tasks distribution for a team of 4-5 agents on-floor supervision of agents and live assistance with complex issue deciding of cases as a first level of escalation regular assessment of team performance preparing reports, KPIs metrics and performance bonuses The chosen candidate will be able to choose her/his most suitable working hours/days in a working week! Great remuneration package, including food vouchers, fitness cards, transport card, additional health insurance and others. If you believe you meet the requirements for this position, please apply by sending a resume and a couple of sentences which will demonstrate your motivation.
GamingJobs.pro Sofia, Bulgaria
Apr 17, 2019
Full time
Poker Product Manager One of the leaders on the eGambling market is looking to hire a Poker Product Manager to join their rapidly-growing team. It is mandatory to have a minimum of 3 years experience in a poker product managing position and be expert in understanding poker mechanism and especially the needs of poker players. If you are a proven outside of the box thinker and used to writing specifications and communicating with software developers, then apply now. It is preferable to be an advanced online poker player yourself. Duties: Work thoroughly on complex projects from software development and preparing presentations to writing specifications for the software development team and be responsible for the end product. Constantly engage in improving the players experience on all platforms (web, mobile and desktop clients) Communicate with other units and executives to improve the overall company performance Competitive salary with bonus, an excellent relocation package if needed and private healthcare.
GamingJobs.pro Sofia, Bulgaria
Apr 17, 2019
Full time
A multi-national online gaming company is looking for a Team Leader with English and German language to join its office in Sofia, Bulgaria. If you are interested in eGaming, are proactive and forward thinking and native/ fluent in both English and German with strong computer literacy, this could be your place. Ideally you should have at least 3 years experience in the field and be experienced in managing people. Your responsibilities would be to: Maintain high spirit among your team, coaching, supporting and motivating them to provide customers with the best experience; Supervise and quality assure the interaction between your team members and customers; Write regular reports on your team’s performance and make suggestions on improving it; Monitor the system software and report to the Stakeholders if problems occur; Respond to customers enquiries and complaints regarding our products and platforms Deal with customer cases when needed. The offer: Monthly salary range 2900 – 3400 lv. Great benefits package, including additional medical insurance, gym/ sports card, snacks and beverages every day. Regular opportunities to grow and develop. If you think you are the right person for this position, please send your CV and a motivation letter, using the attachment box below.