Feb 16, 2019Full time
Brand Operations Manager (Scandinavian speaking) Location: London Salary: £37,000-40,000 DESCRIPTION We are searching for a Brand Operations Manager to tackle the growing demand for improving internal campaigns for the company. You will be involved in all steps from planning campaigns to evaluating them and continuously work with the stakeholders to improve the campaigns in terms of targeting, communication, conversions, offers and more. Having a central function within the team you will liaise with the campaign team, product managers and country managers to assure that all campaigns perform at their best. You should have a customer journey approach and be used to reporting on the development of the different customer segments to assure stakeholders that we are doing our best in terms of developing the customer life cycle. You are fluent in one of the Nordic languages and are familiar with operating in the Nordic territory. Key responsibilities in this role are: Internal campaign optimisation/follow up Refer-a-Friend Optimising; “Value segment” groups Player churn and reactivation Customer communications Conversion on campaign landing pages The automated player activation system Customer surveys Bonus abuse prevention Roadmap for A/B testing tool Liaising with internal teams from BI, Product; Casino and Sportsbook, Country Managers, Design, Development to Customer Service. You shall also be involved by supporting the team and their functions and help in recruitment of new team members when needed. You'll have a football sized team and you need to picture yourself as the Gareth Southgate to them (yes I who wrote this supported England in the world cup!) REQUIREMENTS Are you the native level Swedish/ Norwegian or Finnish speaking Brand Operations Manager we are looking for? Can you identify with the brand, have the experience and be the one to lead the team? We sure hope so, get applying and let us know today! If you can check this list, then you probably have this role covered and keep the brand growing; 3 years + experience using campaign management and email marketing tools Experience in online gaming especially the casino and sportsbook player journey Having managerial or team leadership is a big plus You love number crunching & thinking analytically Customer-centric thinking You are a team player who can communicate well & build great working relationships with others We regret that due to current volumes, we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK. Betting Appointments, part of the St George’s Recruitment Group, is acting as an employment agency in regard to this vacancy. We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us now.